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Added 4 mins ago
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Billingual Service Delivery Coordinator (EN/FR)
BGIS
Markham, ON
- Full-time
The Service Delivery Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). This job…
Added 4 mins ago
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Bilingual Facilities Services Coordinator (English/French)
BGIS
Markham, ON
- Full-time
We're looking for a Bilingual Facilities Services Coordinator (English/French) who brings a passion for customer service, strong communication skills, and a solutions-focused mindset. As…
Added 18 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 18 mins ago
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Pharmacy Assistant
Walmart
Ottawa, ON
- Part-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 18 mins ago
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(CAN) Pharmacy Assistant
Walmart
Hamilton, ON
- Part-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 18 mins ago
BB
Technical Service Representative (Part Time)
Best Buy Canada
Timmins, ON
- Part-time
You’ll love it here! We are hiring immediately for a technical service representative, which we call service agent. In this role, you will take care of our customers’ service and repair…
Added 34 mins ago
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Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
…on-site. This may involve coordinating communication between Service Managers, Area Managers, the Call Center, Parts Distribution and the…
Added 1 hour ago
Application Engineering, Intermediate
Lakeside Controls
Mississauga, ON
Provide technical support, solution design, and quotations to customers - focusing specifically on Automation and Control System Solutions.
Added 1 hour ago
EM
Failure Analysis Technician - Customer Returns
Evertz Microsystems Limited
Burlington, ON
- Full-time
Join Evertz Microsystems as a Failure Analysis Technician and contribute to enhancing product reliability and customer satisfaction through effective failure analysis and product repair.…
Added 1 hour ago
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Production Engineer
Evertz Microsystems Limited
Burlington, ON
- Full-time
…Take pride knowing you have a pivotal role in advancing these technical fields and ensuring the Customer’s expectations for quality are always…
Added 1 hour ago
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Outside Sales Representative
HighFire Energy Services
Redwater, AB
- Full-time
…sectors. The role involves building and maintaining strong customer relationships, understanding client needs, and collaborating with operations teams to develop tailored service proposals…
Added 1 hour ago
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Bilingual Facilities Services Coordinator (English/French)
BGIS
Markham, ON
- Full-time
We're looking for a Bilingual Facilities Services Coordinator (English/French) who brings a passion for customer service, strong communication skills, and a solutions-focused mindset. As…
Added 1 hour ago
KT
310s Automotive Service Technician
Kal Tire
Timmins, ON
- Full-time
310S Licensed Automotive Service Technician – $5,000 Recruitment & Retention
Added 1 hour ago
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Technicien(enne) d’entretien d’aéronefs – Soutien technique/ Aircraft Maintenance Engineer – Product Support
Textron
Mirabel, QC
- Full-time
Strong analytical skills, attention to detail, and a customer-service mindset.
Added 1 hour ago
Senior Software Engineer - Mobile Backend
BitGo
Toronto, ON
Own functionality and scalability features by taking responsibility from inception to deployment and customer integration
Added 2 hours ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Excellent demonstrated customer service/communication skills
Added 2 hours ago
Senior GRC Specialist
OCS Ontario Cannabis Store
Toronto, ON
…industry. We’re a diverse team passionate about delivering a great customer experience, working together with mutual respect and building value out of our differences. We’re an inclusive…
Added 2 hours ago
SD
Pharmacy Assistant, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
London, ON
- Full-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 2 hours ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 2 hours ago
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Customer Service Representative - Bilingual (French)
Uline
Hamilton, ON · Toronto, ON · Mississauga, ON · Cambridge, ON · Milton, ON
- Full-time
Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a…
Added 2 hours ago
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Customer Support Specialist - Bilingual (French)
Uline
Hamilton, ON · Toronto, ON · Mississauga, ON · Cambridge, ON · Milton, ON
- Full-time
Fast, friendly and customer focused. As a Uline Bilingual (French) Customer Support Specialist, you'll build customer relationships, provide solutions and deliver legendary service. Join a…
Added 3 hours ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Full-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 3 hours ago
SM
RQ11717 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…process modelling, feasibility studies, cost-benefit analysis, technical documentation, and translating complex business and data requirements into effective I&IT solutions. The successful…
Added 3 hours ago
SM
RQ11717 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…process modelling, feasibility studies, cost-benefit analysis, technical documentation, and translating complex business and data requirements into effective I&IT solutions. The successful…
Added 3 hours ago
RS
API 510 Visual Inspector (ISI)
Rockwood Service Corporation
Cold Lake, AB
- Full-time
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…

Jetson

Product Manager, Agentic Products

Kitchener, ON, Canada

Pay: $125,000 to $158,000 per annum · Full-time

Apply About employer

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Job details

Pay: Pay: $125,000 to $158,000 per annum
Job type: Full-time
Apply by: May 6, 2027
Experience: Experience: 5+ years as a product manager, shipping software people use every day.
Posting language: English
Posted: Oct 30, 2026

Original job description

About Jetson

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company - making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity:

Most companies are adding AI to the software their teams already use. We're building it the other way around.

At Jetson, AI agents already do real operations work. They check rebate paperwork, plan the next steps on a project and draft replies to customers. People review that work, approve it and correct it, and every correction makes the agents better.

That changes the product question. It's no longer "what screen does this team need?" It's "which work should an agent do, which should a person do, and how do they hand it off?"

You'll own that answer for the people doing the work. Your customers are Jetson's own operations teams: rebates, project coordination, system design, customer success, billing, technical service and field operations. Each of them is moving onto one shared platform where people and agents work the same queue. You'll decide what each team sees, what the agents propose, what people approve, and how we know it's working.

The goal is aggressive: take a sale process that typically takes the industry 30+ days and make it three days from paying a deposit to installation. Every workflow you ship gets a home off fossil fuels sooner.

The best outcome is work nobody at Jetson has to do: an agent does it right, or the step disappears.

What You Will Do:

Bring operations teams onto the platform, one at a time. Sit with a team, map how their work really runs, decide what goes in their first release, and get it adopted. Rebates and project coordination come first.
Design how people and agents share the work. For each type of task, decide whether an agent suggests it, a person approves it, or it runs on its own. Define what "done" means and what proof shows it.
Graduate work to autonomy with evidence. Every new agent action starts as a suggestion. When people accept it nearly every time, it moves to one-click approval, then to fully automatic. You set the bar and track whether each action has earned the next step.
Turn corrections into data. When someone rejects or edits an agent's work, that's a labelled example. Build the eval sets that catch a regression before it ships.
Read the trace. When an agent gets something wrong, open the trace and find out why: bad data, a missing rule, the wrong tool or a weak prompt. Fix the cause, not the symptom.

What You Bring:

Experience: 5+ years as a product manager, shipping software people use every day. You care as much about how it feels to use as whether it works.
You've built with AI, not just used it. You've shipped something with a model inside it, even a side project, and you can tell us where it broke and what you did about it. You're comfortable in Claude Code or Cursor, SQL and Git.
You think in evals. "It works" isn't a claim until there's a set of real examples it passes. You'd rather show a precision number than a demo.
You know why it failed. You can tell a model limitation from bad data, a missing rule or a broken workflow.
You know when not to use an agent. A rule, a script or a better form is often cheaper and more reliable. You pick the simplest thing that works.
You go to the work. You'd rather sit next to a project coordinator for a morning than read a summary of what they do.
You write clearly. Your specs read like instructions an agent could follow, because sometimes they are.
You can say no. With 40 requests in the backlog, you can name the three that matter this week and explain why.

How We Build:

PMs ship code. Our product team builds with Claude Code and other AI tools every day: prototypes, internal tools, data pulls and fixes. Getting your hands dirty is the job, not a bonus.
You fix what you find. Spot a broken report or a clunky step? Build the fix yourself, then bring in engineering when it needs to scale.
We're always on the latest. The newest tools, models and ways of working, and we switch the moment something better ships. You'll have all of it, plus real data and engineers in the room when a prototype needs to become production software.

How We Hire:

Our process includes a 90-minute working session. You'll get a real (anonymized) operations workflow, the AI tools you'd use on the job, and one of us to work with. We want to see how you work, not how you interview.

Job Type: Full-time, Permanent

Pay: $125,000 to $158,000 per annum

Benefits:

Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson
Extended Health Care
Disability Insurance
Education Support
Parental Leave Top Up
Equity

Work Location: In person - Kitchener, ON

Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!

U.S. Roles Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.

Canada Roles Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.

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More about this job

Responsibilities

Lead the rollout of a shared operations platform across Jetson teams, mapping workflows and deciding which tasks agents suggest, people approve, or agents complete autonomously. Define success criteria, use corrections and evaluation sets to improve agent performance, investigate failures through traces, and advance reliable actions toward greater autonomy.

Requirements

Requires at least five years of product management experience shipping frequently used software, plus hands-on experience building with AI models and diagnosing their failures. Candidates should be comfortable with Claude Code or Cursor, SQL, and Git; think in terms of evaluations and evidence; understand when simpler non-agent solutions are preferable; and communicate clearly while prioritizing effectively.

Skills

Product Management
AI Product Development
Agentic Workflows
Workflow Design
Product Adoption
Evaluation Design
SQL
Git
Claude Code
Cursor
Data Analysis
Prompt Engineering
Operations Process Mapping
Prioritization
Technical Writing
Cross-Functional Collaboration

Benefits

Dental Care
Vision Care
Life Insurance
Extended Health Care
Disability Insurance
Education Support
Parental Leave Top-Up
Equity

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
AI Agents
Agentic Products
Claude Code
Cursor
SQL
Git
Prompt Engineering
Evaluation Sets
Precision Metrics
Agent Traces
Workflow Automation
Human-in-the-Loop
Operations Platform
Product Management
Operations Workflows
Rebate Processing
Project Coordination
System Design
Customer Success
Billing
Technical Service
Field Operations
Home Electrification
Heat Pumps
Sustainable Energy
Climate Technology
Data Quality
Model Evaluation
Workflow Adoption

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