Caseworker

Company Description JH Cliick Immigration is an immigration services firm dedicated to supporting individuals and families through complex immigration processes. The organization focuses on providing clear guidance, reliable case management, and personalized support to clients from diverse backgrounds. JH Cliick Immigration values professionalism, ethical practice, and client-centered service. Team members collaborate to help clients understand their options, prepare documentation, and navigate regulatory requirements. The workplace culture emphasizes respect, inclusivity, and attentive care for each client’s situation.

Role Description The Caseworker role at JH Cliick Immigration is a part-time, on-site position based in Mississauga, ON. The Caseworker will support clients by conducting intake interviews, gathering information, and maintaining accurate case files. Daily tasks include assisting with application preparation, organizing supporting documents, and tracking case progress according to established procedures. The role involves coordinating with clients, legal or consulting staff, and external agencies to ensure timely communication and follow-up. The Caseworker will also provide general guidance on processes, schedule appointments, and help clients access relevant resources while maintaining confidentiality and professional boundaries.

Qualifications

• Candidates should possess strong interpersonal skills and the ability to build trust with clients from diverse backgrounds.
• Candidates should possess foundational knowledge or experience in social work, including client support and advocacy in community or human services settings.
• Candidates should possess skills in case management and casework, including organizing documentation, tracking progress, and following established procedures.
• Candidates should possess clear written and verbal communication skills, including the ability to explain processes and requirements in accessible language.
• Relevant post-secondary education in social work, human services, immigration consulting, or a related field is an asset.
• Experience working with immigrants, refugees, or newcomers and familiarity with Canadian immigration processes is considered beneficial.
• Strong attention to detail, confidentiality, and the ability to work effectively in an on-site team environment are required.
• Proficiency with basic office software and case management tools is an advantage.