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FT Sales Associate, Vancouver Outlet -- Richmond, B.C.

  • Richmond, BC, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Experience
Minimum 2 years of luxury retail experience with established clientele
Posting language
English
Posted

Original job description

THE OPPORTUNITY: 
 
Our contributors at Jimmy Choo are stylish, sophisticated individuals who have a drive to achieve results and a passion for customer engagement.  As a Sales Associate, you are a brand representative who has the ability to multitask and is focused on building lasting client relationships.  You will work in an inspiring and rewarding environment with opportunities for individual development. 


WHAT YOU’LL DO:

  • Greet & interact with customers in a warm and friendly manner
  • Drive results through delivering an elevated customer experience both during and after sale service
  • Cultivate and maintain excellent clientele relationships
  • Partner with management team to strategically achieve sales targets
  • Maintain a high level of product knowledge and understand the terminology associated with Jimmy Choo shoes and accessories
  • Process POS transactions accurately and efficiently
  • Comply with all sales related policies and procedures
  • Perform stock checks for customers and replenish merchandise on sales floor
  • Act as a brand ambassador in the community and proactively foster customer relationships
  • Assist with merchandise floor moves and ensure visual standards are always maintained
  • Resolve all customer problems and complaints as needed
  • Fulfill key-holder responsibilities including store opening and closing, cash handling and financial responsibilities

WE’D LOVE TO SEE:

  • Minimum 2 years of luxury retail experience with established clientele
  • A self-starter with the ability to drive results
  • Curious and motivated with the ability to engage; a true sales professional
  • Customer service focused; ability to sell with a passion for client and community engagement 
  • Styling ability with great fashion sense
  • Prior selling experience using multi-channel systems including POS and iPad
  • Technologically savvy individual with an entrepreneurial spirit
  • Comfortable and skill at creating daily social media posts
  • Experience in social media platforms including WhatsApp Channel, WeChat, Redbook will be a plus

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The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range:

19.00 - 22.00 CAD
More about this job

Responsibilities

The Sales Associate is responsible for driving sales results through elevated customer service and building lasting client relationships. They will also manage store operations, including POS transactions, stock replenishment, and visual merchandising standards.

Requirements

Candidates must have a minimum of 2 years of luxury retail experience and a strong fashion sense. Proficiency in multi-channel sales systems and social media platforms is required to effectively engage with the community.

Skills

  • Luxury retail
  • Clienteling
  • Sales
  • Customer service
  • POS systems
  • Visual merchandising
  • Product knowledge
  • Social media management
  • Communication
  • Multitasking
  • Fashion styling
  • Cash handling
  • Inventory management
  • Relationship building

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Sales
  • Customer Service & Support

Keywords

  • Luxury Retail
  • Sales Associate
  • Clienteling
  • POS
  • iPad
  • Visual Merchandising
  • Customer Engagement
  • WhatsApp Channel
  • WeChat
  • Redbook
  • Inventory Management
  • Brand Ambassador
  • Fashion
  • Retail Operations
  • Cash Handling

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