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Added 1 min ago
Manager, Enterprise Solutions Engineering - Canada
NetApp, Inc.
Vancouver, BC · Toronto, ON
…the VP and GM of Canada, this leader will own technical pre-sales strategy and execution for the Canadian enterprise business while directly managing a team of experienced, field-facing…
Added 1 min ago
IC
Senior Manager, Customer Segments & Growth (Partnerships & Operations)
Infotek Consulting Inc.
Toronto, ON
- $50 to $65 CAD / hour
- Contract
The role also includes people leadership, cross-functional collaboration, and the development of executive-level presentations and business cases to support strategic decision-making.
Added 17 mins ago
SQ
Director, Domain Enterprise Architect, RPA and Intelligent Automation
Sunlife Québec
Montreal, QC
- Full-time
Strong strategic thinking with the ability to translate business priorities, executive direction, regulatory obligations, operational risks, and technology constraints into actionable RPA…
Added 32 mins ago
WC
Director, Strategic Account Management - Research Services (Bilingual)
Walmart Canada
Mississauga, ON
- Full-time
Walmart Data Ventures is dedicated to unlocking the power of Walmart’s data to drive smarter business decisions for Walmart and our partners. Through Scintilla, we bring together data,…
Added 32 mins ago
NH
Account Executive, Partnership Marketing
National Hockey League (NHL)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Account Executive, Partnership Marketing supports the day-to-day management and activation of assigned NHL League Corporate Partners in Canada. Working closely with the Manager,…
Added 32 mins ago
D
Business Development Manager | GTA
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…
Added 32 mins ago
Manager, Solutions Design
DSV
Milton, ON
The purpose of this role is to support the America Region Solution Design Team in achieving organic and new sales growth targets within focus markets, verticals and products. The ideal…
Added 32 mins ago
Senior Manager, Solutions Design
DSV
Milton, ON
The purpose of this role is to support the America Region Solution Design Team in achieving organic and new sales growth targets within focus markets, verticals and products. The ideal…
Added 47 mins ago
D
Manager, Business Development
Docebo
Remote, Canada
- $137,800 to $183,700 CAD / year
- Full-time
- Remote
As our Manager, Business Development, you won’t just manage a pipeline - you’ll be the strategic engine driving Docebo’s next era of global growth in the AI-powered learning space. You will…
Added 1 hour ago
TC
Manager, Business Innovation
Toyota Canada Inc.
Toronto, ON
- Full-time
Apply CX and DX insights and principles to Business Innovation planning, governance, investment, and solution development.
Added 1 hour ago
SH
BOH Management - Chef de Partie
Sandman Hotel Group
AB · Edmonton, AB
- Full-time
Cultivate your own development by working with senior leaders
Added 1 hour ago
S
National Key Account Manager
Solina
Toronto, ON
- Full-time
Lead structured customer business reviews that translate sales, service, innovation and financial data into clear decisions, commitments and next steps.
Added 1 hour ago
CI
Business Development Representative
CMB Insurance Brokers
Grande Prairie, AB
- Full-time
A Business Development Representative (BDR, for short) is responsible for generating new business opportunities. Daily, BDRs are making cold calls, sending emails, and leading high-level…
Added 1 hour ago
VC
Director of Operations - Ventana Special Projects
Ventana Construction Corporation
Coquitlam, BC
- Full-time
Partnering with the President to develop and execute the company’s business development strategy, supporting marketing initiatives, identifying new business opportunities, and strengthening…
Added 1 hour ago
M
Salesforce Solution Lead
McKesson
Mississauga, ON
- Full-time
Experience managing complex portfolios, cross-functional dependencies, risks, issues, executive stakeholders, and measurable business outcomes.
Added 1 hour ago
Key Account Manager II
Liberty Utilities
Moncton, NB
…municipal and residential customer accounts, including both executive, government leaders and operators to promote growth and customer loyalty through excellent service. This role is also…
Added 1 hour ago
Key Account Manager II (Natural Gas Utility)
Liberty Utilities
Fredericton, NB
…municipal and residential customer accounts, including both executive, government leaders and operators to promote growth and customer loyalty through excellent service. This role is also…
Added 1 hour ago
AG
Tax Analyst
Aquilini Group
Vancouver, BC
- Full-time
Aquilini Group (“AG”) is a diversified family business founded in Vancouver, BC more than 50 years ago with roots in the real estate development and construction industry. Today the company…
Added 1 hour ago
S
Business Development Representative - SMB
Solink
Remote, Canada
- $68,500 to $85,000 CAD / year
- Full-time
- Remote
As a Business Development Representative (BDR) at Solink, you will play a crucial role in driving the growth of our business by identifying and generating new business opportunities. Your…
Added 2 hours ago
Marketing & GTM Operations Lead (Hybrid)
OpenTable
Toronto, ON
…intelligent automations and translating operational insights into executive business cases. Ultimately, your work will empower go-to-market teams to accelerate pipeline velocity, optimize…
Added 2 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 2 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 2 hours ago
GV
Manufacturing Manager - Materials, Planning and Execution
GE Vernova
Markham, ON
- Full-time
Ensure materials/production planning, buying, and inventory control support sales, product development, customer service, and production cost-effectively.
Added 2 hours ago
M
Director, SAP Finance Transformation & Enterprise Solutions
McKesson
Mississauga, ON
- Full-time
● Build compelling business cases, investment analyses, and value realization strategies that support executive decision-making.
Added 2 hours ago
J
Senior Vice President, Capital Markets Project Finance - DG Solar Company
J&T
Toronto, ON
- Full-time
Develop and execute the capital markets strategy with the CFO, CEO and executive leadership team.

JLL

Analyst, Operational Performance / Hybrid

Toronto, ON, Canada
CAN-CORP Toronto-Toronto, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Feb 1, 2027
Experience: Minimum 2-4 years of progressive experience in operational analysis and reporting
Posting language: English
Posted: Oct 27, 2026

Original job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As an Analyst in Operational Performance, you will serve as a data steward responsible for managing, analyzing, and reporting on key operational metrics across our commercial real estate portfolio. You will work closely with the Senior Analyst in the preparation of reports and analysis on these subject areas. You will ensure the integrity and accuracy of operational data including tenant sales, mall traffic, occupancy/vacancy, and leasing activity, while delivering insights that translate complex operational performance into clear, actionable recommendations. You will support the modernization of our operational reporting capabilities and leverage AI-enabled analysis to enhance reporting efficiency and support value creation across the organization.

What You Will Deliver

Operational Data Stewardship:

Manage various Operational Key Performance Metrics (tenant sales, mall traffic, occupancy/vacancy, and leasing activity) on a monthly basis, ensuring completeness, accuracy, and integrity of operational data

Ensure strict compliance with business rules and procedures across all reporting processes

Verify accuracy of standard formulas and calculations, reviewing consistency of data sets to maintain data quality and reliability

Monitor and maintain operational data integrity, identifying and resolving discrepancies promptly

Analysis & Reporting:

Prepare consolidated operational reports and variance analyses for senior management and stakeholders

Analyze key performance indicators including tenant sales performance, mall traffic trends, occupancy rates, and leasing activity

Provide high-level variance explanations and analysis

Present operational performance through clear reports, dashboards, and written narratives

Stakeholder Partnership & Communication:

Assist in preparing quarterly presentations and reporting packages for JLL Executive Committee, senior management, and external stakeholders

Collaborate with business partners across departments, effectively communicating operational information

Work closely with the Financial Planning & Analysis team to provide meaningful operational statistics that support key insights on the financial performance of assets

Act as an Operational Performance representative on cross-functional and technology projects

Process Excellence & Innovation:

Support continuous improvement by participating in developing and implementing enhanced reporting tools, processes, and systems that simplify workflows and increase organizational agility

Contribute to modernization of operational reporting including automation, AI-enabled analysis, standardized KPIs, Power BI reporting, and enhanced executive visualization

Identify opportunities to redirect capacity from recurring tasks toward higher-value strategic analysis

Support implementation of new systems, processes, and reports with a constant focus on value creation

Budget & Forecast Support:

Support quarterly forecast and annual budget processes, working closely with the Senior Analyst and Operations team

Assist in ensuring quality, consistency, and reasonability of operational data throughout the budget and forecast cycles

Provide operational data and analysis to support planning initiatives

Special Projects:

Respond to ad-hoc requests for data and analysis, providing current and historical information as required, and sensitive assignments at the direction of senior leadership

Required Qualifications:

Bachelor's degree in Business Administration or related field (or equivalent experience)

Minimum 2-4 years of progressive experience in operational analysis and reporting

Experience in commercial real estate or property management (preferred)

Technical & Analytical Expertise:

Advanced Microsoft Excel proficiency (complex formulas, macros, data analysis)

Proficiency using AI tools to support analysis, data summarization, workflow automation, presentation development, and business communication

Advanced proficiency with Microsoft Office Suite (PowerPoint, SharePoint)

Experience with Power BI, Power Query, or similar data visualization and business intelligence tools

Knowledge of Yardi Voyager, Retail Manager, and Forecast Manager (asset)

Strong ability to work with large datasets, extract insights, and present findings clearly and concisely

Core Competencies:

Strong analytical skills with ability to link operational results to business activities and drivers

Strong attention to detail with proven ability to verify data accuracy, ensure compliance with business rules, and produce high-quality deliverables

Excellent written and verbal communication skills; ability to translate analysis into actionable recommendations

Strong logical reasoning and variance analysis capabilities to investigate and explain operational trends

Strong organizational skills and ability to manage competing priorities and deadlines in a fast-paced, evolving environment

Self-motivated, proactive, and results-oriented with a sense of urgency and commitment to excellence

Ability to multitask, remain resilient, and effectively manage time and workload independently

Collaborative team player with strong interpersonal skills and ability to work both independently and as part of a dynamic team

High standards of business ethics and ability to handle confidential information with discretion

Estimated compensation for this position:

86,400.00 – 95,040.00 CAD per year

This range represents the estimated base salary and actual compensation may differ. Final base salary is determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Some roles and employees may be eligible for discretionary bonuses, benefits, or other compensation.

Location:

On-site –Toronto, ON

Opening Type:

Replacement

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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More about this job

Responsibilities

The analyst will manage, analyze, and report on key operational metrics such as tenant sales, mall traffic, and occupancy rates to ensure data integrity. They will also support the modernization of reporting capabilities through automation and AI-enabled analysis to provide actionable insights for senior management.

Requirements

Candidates must have a bachelor's degree in Business Administration or a related field and 2-4 years of progressive experience in operational analysis. Proficiency in Microsoft Excel, data visualization tools like Power BI, and experience in commercial real estate are required.

Skills

Operational Analysis
Data Stewardship
Microsoft Excel
Power BI
Data Visualization
Variance Analysis
Reporting
AI Tools
Workflow Automation
Commercial Real Estate
Property Management
Financial Planning
Data Integrity
Business Intelligence
Communication

Visa sponsorship

Not detected in the job text

Keywords

Operational Performance
Data Stewardship
Commercial Real Estate
Tenant Sales
Mall Traffic
Occupancy
Vacancy
Leasing Activity
Microsoft Excel
Power BI
Power Query
AI-enabled Analysis
Yardi Voyager
Retail Manager
Forecast Manager
Variance Analysis
Financial Planning
Automation
Data Visualization
Business Intelligence
Reporting
Operational Metrics
Data Integrity
Strategic Analysis
Budgeting
Forecasting
Stakeholder Management
Process Improvement
Microsoft Office Suite
SharePoint

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