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Added 4 mins ago
NT
Director of Brands
Nature's Touch Inc.
ON
- Full-time
Lead branded launches from concept to shelf, bringing together R&D, PMO, Operations, Supply Chain, Quality, Finance, Regulatory, and Sales around clear milestones
Added 34 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 1 hour ago
NB
Senior Director Wealth Management IT Data/AI & BOR
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Director of Wealth Management IT – Data/AI and BOR at National Bank means acting as a leader, acceleratingtransformation. We are looking for a highly skilledand…
Added 5 hours ago
K
Manager, National CPA Program (12 months secondment)
KPMG
AB · Lethbridge, AB · Abbotsford, BC · Chilliwack, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Vancouver, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · Fredericton, NB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Sault Ste. Marie, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Edmonton, Alberta · Kanata, Ontario · Langley, British Columbia
- Full-time
Support Senior Manager, new CPA program (NCPP), with the development and application of new requirements for the CPA program and contribute to the training and roll out of these new…
Added 5 hours ago
GW
Manager, Practice Operations and Initiatives
Gowling WLG
Ottawa, ON
- $101,000 to $125,000 CAD / year
- Full-time
The Manager, Practice Operations and Initiatives leads the execution of strategic priorities and operational improvements across the Firm's practice groups. Reporting to the Senior Practice…
Added 6 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 6 hours ago
OT
Client Success Services Program Manager
Open Text Corporation
Waterloo, ON
- Other
As a Client Success Program Manager in Waterloo, ON, you will report to the Sr Director, Client Success Services and play a critical role in designing, implementing, and optimizing Client…
Added 6 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 6 hours ago
TH
Physician Billing Specialist, Peri-Operative Services
The Hospital for Sick Children
Toronto, ON
- Full-time
…Team is looking for a Physician Billing Specialist to play a strategic role supporting the Senior Manager, Business Operations, to execute strategic priorities related to professional…
Added 6 hours ago
RT
Principal Adviser Remuneration - Incentive Design
Rio Tinto
Montreal, QC
- Full-time
Stakeholder Leadership: Ability to influence senior leaders and navigate complex decisions across Finance, Strategy, People, Risk, Legal and the business.
Added 7 hours ago
J
Manager, Vendor Relations
Jobgether
Canada
- Full-time
We are seeking a strategic and commercially minded Vendor Relations Manager to build strong supplier partnerships and drive revenue and margin growth across a large retail network. In this…
Added 7 hours ago
J
Manager, Vendor Relations
Jobgether
Canada
- Full-time
We are seeking a strategic and commercially minded Vendor Relations Manager to build strong supplier partnerships and drive revenue and margin growth across a large retail network. In this…
Added 9 hours ago
M
Marketing Manager, Member Marketing & Growth
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
This role requires strong strategic thinking, the ability to influence decision-making across multiple teams, and a proven track record of delivering measurable marketing impact. The…
Added 10 hours ago
EC
IT Operations US & Canada Business Relationship Manager
Eaton Corporation
Airdrie, AB · Calgary, AB · Burlington, ON
- Full-time
Collaborate with Plant Managers, operations leaders, SIS resources, and finance partners to evaluate technology investments and provide recommendations that support annual profit planning,…
Added 10 hours ago
TG
Analyst
The Global Institute for Health and Human Rights
Chatham-Kent, ON · Chatham, ON
- Volunteer
…expertise, trust, and impact. From day one, you’ll work with senior decision-makers in real estate, private equity, infrastructure, and corporate finance. You’ll help bring clarity to…
Added 10 hours ago
CS
Manager, Strategic Initiatives - Energy Systems Standards (Petroleum & Natural Gas / Nuclear)
Canadian Standards Association
Calgary, AB
- $116,230 to $152,555 CAD / year
- Full-time
CSA Group has an immediate opportunity for a Manager, Strategic Initiatives (SIM) – Energy Systems Standards. Reporting to the Director, Energy Systems Standards, the SIM advances strategic…
Added 11 hours ago
B
Senior / Lead Product Manager - New Verticals
Baselane
Toronto, ON
- Full-time
We're looking for an entrepreneurial Product Manager to help us drive new areas of growth. You'll explore a new customer segment, deeply understand how they operate, uncover underserved…
Added 11 hours ago
GD
Growth Manager - Canadian Market
General Dynamics Land Systems–Canada
London, ON
- Full-time
We are looking for a passionate Canadian Market Growth Manager to lead market expansion; form strong relationships with senior government representatives; deliver innovative, differentiated…
Added 11 hours ago
RB
Senior Manager, Operational Risk / IT Risk and Compliance
Royal Bank of Canada
Toronto, ON
- Full-time
Senior Manager Operational Risk / IT Risk and Compliance is responsible for supporting the management of Operational Risk and Technology / Cyber Risk supporting the broader Payments…
Added 11 hours ago
N
Growth Operations Manager
nesto
Montreal, QC
- Full-time
…world class processes and technology and (2) be the owner of strategic high impact cross-functional…
Added 11 hours ago
J
Intermediate Recruiter - Edmonton
Jardeg
AB · Edmonton, AB
- Full-time
Based in our Edmonton office, reporting to the Talent Acquisition Manager, the Intermediate Recruiter, plays a strategic role in supporting Graham and its affiliated workforce partners by…
Added 11 hours ago
G
Senior Project Controls Specialist - Infrastructure
Graham
Toronto, ON
- Full-time
Graham is actively recruiting for a Senior Project Controls Specialist to support the Infrastructure Division. Reporting to the Senior Project Controls Manager, this role defines and…
Added 11 hours ago
PB
Manager, Product Development
Pacific Blue Cross
Burnaby, BC
- Full-time
If you’ve held roles such as Insurance Product Manager, Senior Product Manager, Group Benefits Product Manager, Health Benefits Product Manager, Insurance Portfolio Manager, Insurance…
Added 12 hours ago
T
Insights & Analytics Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
The Manager, Insights & Analytics provides commercial decision support to the Canadian commercial organization, turning commercial, CRM, omnichannel, market, and customer data into insight…
Added 12 hours ago
GO
IT Investment Planning & Financial Strategy Manager
Government of Manitoba
Winnipeg, MB
- Full-time
The IT Investment Planning and Financial Strategy Manager leads a team of Business Analysts responsible for financial and investment analysis, business case development, and portfolio…

JLL

Analyst, Operational Performance / Hybrid

Toronto, ON, Canada
CAN-CORP Toronto-Toronto, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Feb 1, 2027
Experience: Minimum 2-4 years of progressive experience in operational analysis and reporting
Posting language: English
Posted: Oct 27, 2026

Original job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As an Analyst in Operational Performance, you will serve as a data steward responsible for managing, analyzing, and reporting on key operational metrics across our commercial real estate portfolio. You will work closely with the Senior Analyst in the preparation of reports and analysis on these subject areas. You will ensure the integrity and accuracy of operational data including tenant sales, mall traffic, occupancy/vacancy, and leasing activity, while delivering insights that translate complex operational performance into clear, actionable recommendations. You will support the modernization of our operational reporting capabilities and leverage AI-enabled analysis to enhance reporting efficiency and support value creation across the organization.

What You Will Deliver

Operational Data Stewardship:

Manage various Operational Key Performance Metrics (tenant sales, mall traffic, occupancy/vacancy, and leasing activity) on a monthly basis, ensuring completeness, accuracy, and integrity of operational data

Ensure strict compliance with business rules and procedures across all reporting processes

Verify accuracy of standard formulas and calculations, reviewing consistency of data sets to maintain data quality and reliability

Monitor and maintain operational data integrity, identifying and resolving discrepancies promptly

Analysis & Reporting:

Prepare consolidated operational reports and variance analyses for senior management and stakeholders

Analyze key performance indicators including tenant sales performance, mall traffic trends, occupancy rates, and leasing activity

Provide high-level variance explanations and analysis

Present operational performance through clear reports, dashboards, and written narratives

Stakeholder Partnership & Communication:

Assist in preparing quarterly presentations and reporting packages for JLL Executive Committee, senior management, and external stakeholders

Collaborate with business partners across departments, effectively communicating operational information

Work closely with the Financial Planning & Analysis team to provide meaningful operational statistics that support key insights on the financial performance of assets

Act as an Operational Performance representative on cross-functional and technology projects

Process Excellence & Innovation:

Support continuous improvement by participating in developing and implementing enhanced reporting tools, processes, and systems that simplify workflows and increase organizational agility

Contribute to modernization of operational reporting including automation, AI-enabled analysis, standardized KPIs, Power BI reporting, and enhanced executive visualization

Identify opportunities to redirect capacity from recurring tasks toward higher-value strategic analysis

Support implementation of new systems, processes, and reports with a constant focus on value creation

Budget & Forecast Support:

Support quarterly forecast and annual budget processes, working closely with the Senior Analyst and Operations team

Assist in ensuring quality, consistency, and reasonability of operational data throughout the budget and forecast cycles

Provide operational data and analysis to support planning initiatives

Special Projects:

Respond to ad-hoc requests for data and analysis, providing current and historical information as required, and sensitive assignments at the direction of senior leadership

Required Qualifications:

Bachelor's degree in Business Administration or related field (or equivalent experience)

Minimum 2-4 years of progressive experience in operational analysis and reporting

Experience in commercial real estate or property management (preferred)

Technical & Analytical Expertise:

Advanced Microsoft Excel proficiency (complex formulas, macros, data analysis)

Proficiency using AI tools to support analysis, data summarization, workflow automation, presentation development, and business communication

Advanced proficiency with Microsoft Office Suite (PowerPoint, SharePoint)

Experience with Power BI, Power Query, or similar data visualization and business intelligence tools

Knowledge of Yardi Voyager, Retail Manager, and Forecast Manager (asset)

Strong ability to work with large datasets, extract insights, and present findings clearly and concisely

Core Competencies:

Strong analytical skills with ability to link operational results to business activities and drivers

Strong attention to detail with proven ability to verify data accuracy, ensure compliance with business rules, and produce high-quality deliverables

Excellent written and verbal communication skills; ability to translate analysis into actionable recommendations

Strong logical reasoning and variance analysis capabilities to investigate and explain operational trends

Strong organizational skills and ability to manage competing priorities and deadlines in a fast-paced, evolving environment

Self-motivated, proactive, and results-oriented with a sense of urgency and commitment to excellence

Ability to multitask, remain resilient, and effectively manage time and workload independently

Collaborative team player with strong interpersonal skills and ability to work both independently and as part of a dynamic team

High standards of business ethics and ability to handle confidential information with discretion

Estimated compensation for this position:

86,400.00 – 95,040.00 CAD per year

This range represents the estimated base salary and actual compensation may differ. Final base salary is determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Some roles and employees may be eligible for discretionary bonuses, benefits, or other compensation.

Location:

On-site –Toronto, ON

Opening Type:

Replacement

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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More about this job

Responsibilities

The analyst will manage, analyze, and report on key operational metrics such as tenant sales, mall traffic, and occupancy rates to ensure data integrity. They will also support the modernization of reporting capabilities through automation and AI-enabled analysis to provide actionable insights for senior management.

Requirements

Candidates must have a bachelor's degree in Business Administration or a related field and 2-4 years of progressive experience in operational analysis. Proficiency in Microsoft Excel, data visualization tools like Power BI, and experience in commercial real estate are required.

Skills

Operational Analysis
Data Stewardship
Microsoft Excel
Power BI
Data Visualization
Variance Analysis
Reporting
AI Tools
Workflow Automation
Commercial Real Estate
Property Management
Financial Planning
Data Integrity
Business Intelligence
Communication

Visa sponsorship

Not detected in the job text

Keywords

Operational Performance
Data Stewardship
Commercial Real Estate
Tenant Sales
Mall Traffic
Occupancy
Vacancy
Leasing Activity
Microsoft Excel
Power BI
Power Query
AI-enabled Analysis
Yardi Voyager
Retail Manager
Forecast Manager
Variance Analysis
Financial Planning
Automation
Data Visualization
Business Intelligence
Reporting
Operational Metrics
Data Integrity
Strategic Analysis
Budgeting
Forecasting
Stakeholder Management
Process Improvement
Microsoft Office Suite
SharePoint

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