Find work in Canada.

324,738 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
Rental Operation Supervisor
Finning
Prince George, BC · Artemis B.W Mine
Full-time
As the Rental Operations Manager, you'll lead a high-performing team, oversee fleet utilization, drive process improvements, and manage financial performance. You'll play a critical role in…
Added 26 mins ago
Warehouse Technician, Brampton Part Time Casual
Encore Canada
Brampton, ON
Part-time
…related logistics. The Warehouse Technician will report to the Manager,…
Added 26 mins ago
Senior Project Manager
Insight Global
Toronto, ON
$60 to $67 CAD / hour
Contract
Insight Global is seeking a hands-on Senior Project Manager to lead the successful delivery of enterprise application, software, database, and infrastructure projects for one of our large…
Added 26 mins ago
Country Manager, Canada
CooperVision
Richmond Hill, ON
Full-time
…Reporting to the President, Americas Commercial, the Country Manager develops and executes strategies that enhance revenue growth, profitability, market share, employee engagement, and…
Added 26 mins ago
VP/Director of Operations – Packaging Manufacturing
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
Full-time
Drive improvements in productivity, throughput, labour efficiency, waste, downtime, quality and on-time delivery.
Added 26 mins ago
Sr Fullstack Developer(MuleSoft)
York Digital Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
Contract
…integration solutions through the life cycle and reports progress to manager, stakeholders and team members and ensures successful delivery of solutions adhering to project management…
Added 26 mins ago
Social Media Specialist
Love Ur Curls®
Mississauga, ON
Full-time
Reporting to the Brand Manager, you’ll own day-to-day social content execution across our key platforms, from trend spotting and ideation through filming, editing, publishing and…
Added 26 mins ago
Customer Service/Account Manager – Packaging
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
Full-time
A growing packaging manufacturer is seeking an experienced Customer Service/Account Manager to join their team.
Added 26 mins ago
(sr) Branch Service Manager/Gestionnaire de succursale, Service (Maritimes)
Konica Minolta Business Solutions Canada
Dartmouth, NS
Full-time
As a Branch Service Manager, you will play a key role in:
Added 26 mins ago
General Manager – Print Manufacturing
Stoakley-Stewart Consultants Ltd.
Cambridge, ON
Full-time
A well-established and growing print manufacturer is seeking an experienced General Manager to lead the organization through its next stage of growth.
Added 26 mins ago
Senior Software Engineer II, Full Stack - Growth (Hybrid)
Homebase
Toronto, ON
Full-time
Proven ability to lead ambiguity-heavy, greenfield projects from concept → delivery.
Added 27 mins ago
CI Manager (14-15 month Contract)
Maker's Pride Talent Acquisition Team
Kitchener, ON
The CI Manager is responsible for driving sustainable Process Improvements and mindset change in the facility by delivering breakthrough results in Safety, Quality, Delivery, Cost, and…
Added 27 mins ago
Vehicle Logistics Coordinator - 401 Dixie Hyundai
AutoCanada Inc.
Mississauga, ON
Full-time
…inspections, and coordinate with the service department for pre-delivery inspections (PDIs) and detailing. By maintaining precise lot management, tracking keys and stock numbers in the…
Added 27 mins ago
Sales Consultant
HSC Holdings Inc
Toronto, ON
Arrange trade-in appraisals through the Pre-Owned Sales Manager.
Added 27 mins ago
Sales Consultant
HSC Holdings Inc
Toronto, ON
Full-time
Arrange trade-in appraisals through the Pre-Owned Sales Manager.
Added 27 mins ago
Group Sales Manager
Hotel Arts Group
Calgary, AB
Full-time
Hotel Arts is seeking a motivated and results-driven Group Sales Manager to join our dynamic hotel team. In this role, you will be responsible for driving group sales by leveraging your…
Added 43 mins ago
Program Manager
GeoSpectrum Technologies, Inc
Dartmouth, NS
Full-time
Partnering with the Business Development team, the Program Manager plays a key role in preparing bids and proposals. Upon contract award, this role takes ownership of the full program life…
Added 43 mins ago
Nurse Case Manager
Canadian Mental Health Association Toronto Branch
Toronto, ON
$63,879 to $69,994 CAD / year
Full-time
Nurse Case Manager (RN) – Primary Care (Full Time – Permanent)
Added 57 mins ago
Marketing coordinator / Educator (Design and Architecture for kids)
PETIT ARCHITECT DESIGN FOR KIDS
Vancouver, BC
Part-time
Added 57 mins ago
Concierge
JLL
Toronto, ON
$57,000 to $60,000 CAD / year
Full-time
…community, reporting directly to the Leasing and Resident Experience Manager. Your role is pivotal in creating an exceptional resident experience through attentive service, strong…
Added 58 mins ago
Library Assistant - Access Services
University of Guelph
Guelph, ON
The Access Services Assistant reports to the Manager, Access Services, and is responsible for the following:
Added 58 mins ago
Sterility Assurance Lead - Day shift (Monday to Friday 8:00-17:30)
Baxter International Inc.
Mississauga, ON
Full-time
…continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and…
Added 58 mins ago
Logistics Coordinator
Amrize
AB · Calgary, AB
Coordinate effectively with Logistics Manager, Operations, Quality Control (QA/QC), and Sales teams to resolve order or delivery issues and ensure customer satisfaction.
Added 58 mins ago
PROJECT MANAGER (PRIORITY DEVELOPMENT REVIEW)
City of Toronto
Toronto, ON
Reporting to the Manager, Priority Development Review Service, the Project Manager is accountable for advancing a portfolio of high-profile development applications through the City’s…
Added 58 mins ago
Sessional Lecturer - MMI2000H Product Management by Design, Winter term 2027
University of Toronto
Mississauga, ON
Innovation is equal parts idea generation and execution. A successful innovation manager needs to be able to nurture both their team’s ability to come up with breakthrough ideas grounded in…

JLL

Concierge

Toronto, ON, Canada

Pay: $57,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position Summary:

As a Concierge at Charles West, you'll be the face of our luxury residential community, reporting directly to the Leasing and Resident Experience Manager. Your role is pivotal in creating an exceptional resident experience through attentive service, strong relationship building, and a genuine commitment to resident satisfaction.

As one of the most visible members of the on-site team, you will foster a welcoming environment, anticipate resident needs, and take ownership of requests to ensure a seamless living experience. You will serve as a trusted resource for residents, guests, and visitors while contributing to a vibrant, engaged, and connected community.

This position will champion the JLL culture of Communication, Collaboration, and Trust while performing the following duties:

Resident Experience Enhancement:

Deliver proactive, courteous, and personalized service to current and prospective residents
Anticipate, support, and fulfill resident needs, from day-to-day requests to special arrangements, including support with Property Management Software and Resident Portal access and training
Build positive relationships with residents and become familiar with resident preferences, routines, and household needs where appropriate
Take ownership of resident inquiries and requests, ensuring timely follow-up and resolution
Maintain expert knowledge of local amenities, services, businesses, and events
Manage amenity bookings, deposits, and post-event inspections
Assist with resident move-ins and move-outs to ensure a seamless experience
Work closely with the Resident Experience Coordinator to support resident events, communications, engagement initiatives, and the ongoing delivery of the resident experience program
Promote resident participation and contribute to creating a welcoming, connected, and engaging community environment
Identify opportunities to enhance the resident experience through proactive service and engagement
Personalize interactions by familiarizing yourself with residents and their pets

Concierge Services:

Coordinate resident requests and connect residents with trusted local service providers, community resources, and lifestyle services
Handle package and delivery management
Respond promptly and professionally to all resident communications, including calls, messages, emails, and inquiries
Demonstrate resourcefulness and initiative when responding to unique resident requests
Serve as a knowledgeable resource for building services, neighbourhood amenities, local events, dining, and entertainment
Maintain shift logs and daily memo books containing pertinent information
Support leasing staff with prospective resident greetings for tours and showings

Building Operations Support:

Manage service elevator and loading dock schedules
Control building access for contractors, vendors, visitors, and residents
Administer security access devices, including cards, fobs, and transmitters
Maintain enterphone system information and security software records
Liaise with security personnel and other service providers as required
Report building concerns, incidents, and operational issues to the appropriate team members in a timely manner

Community Engagement:

Build positive relationships with local businesses, service providers, and community partners
Gather and share community information for resident communications and social media initiatives
Assist in organizing and executing resident events and community-building activities
Recognize opportunities to create positive resident touchpoints and memorable experiences
Support initiatives that strengthen resident engagement and foster a sense of community

Guest Suite Management:

Oversee and administer the building's guest suites
Manage guest suite bookings and reservations
Coordinate cleaning and maintenance of guest suites
Ensure guest suites are properly stocked with amenities
Handle check-in and check-out processes for guest suite users
Address any issues or concerns related to guest suite usage
Maintain accurate records of guest suite occupancy and revenue

Sound like you? To apply, you must be/have:

3+ years of experience in luxury residential, hospitality, customer experience, guest services, or other service-focused environments with a demonstrated track record of delivering exceptional customer experiences
Post-secondary education in hospitality management, business, communications, or a related field is preferred
Proven ability to build strong relationships and establish trust with residents, guests, and colleagues
Exceptional communication and interpersonal skills, with a commitment to professionalism, discretion, and confidentiality
Strong organizational abilities and the ability to effectively manage multiple priorities in a fast-paced environment
Demonstrated ability to remain calm, professional, and solution-oriented when handling challenges or resident concerns
Exceptional attention to detail and commitment to service excellence
Self-motivated with the initiative to proactively identify and address resident needs
Proficiency in Microsoft Office Suite; experience with Yardi or similar property management software is considered an asset
Current First Aid, CPR, and AED certification, or willingness to obtain certification
Flexible availability, including evenings, weekends, and holidays as required
Ability to stand, sit, or walk for extended periods
Ability to occasionally lift and carry items up to 10 pounds

The Ideal Candidate

The ideal candidate is personable, polished, and genuinely enjoys working with people. They are proactive rather than reactive, take pride in delivering exceptional service, and understand that small details can have a significant impact on the resident experience. They are confident problem-solvers who consistently follow through on commitments, demonstrate sound judgment, and contribute positively to the community atmosphere at Charles West.

Our business in Canada

Our Canadian business is one of our fastest growing markets – we have grown by 1,000% since 2012, from both employee and revenue perspectives. With 10 corporate offices across the country and a diverse workforce exceeding 1,700 employees, we manage over 90 million square feet of space for our clients. 

In Canada, we are committed to staying ahead of the rapid changes to our industry driven by continued advances in technology and data, by new work and lifestyles, and by some sustained global macro trends. Beyond is our strategic vision to equip and position our business for continued long-term profitable growth over the next decade, enhancing our leading position, providing best-in-class services to our clients, and creating inspiring and rewarding career paths for our people.

Apply About employer

More about this job

Responsibilities

Deliver personalized concierge service to residents and guests, manage requests, packages, amenity bookings, guest suites, and support move-ins, events, and community engagement. Assist with building operations by coordinating access and service schedules, maintaining records, and promptly reporting concerns and incidents.

Requirements

Requires at least three years of experience in luxury residential, hospitality, customer experience, guest services, or another service-focused environment; post-secondary education in a related field is preferred. Candidates should have strong communication, relationship-building, organizational, and problem-solving skills, Microsoft Office proficiency, and current or obtainable First Aid, CPR, and AED certification.

Skills

Resident Relations
Customer Service
Hospitality
Communication
Interpersonal Skills
Organization
Multitasking
Problem-Solving
Attention To Detail
Conflict Resolution
Confidentiality
Property Management
Event Coordination
Building Access Management
Microsoft Office
Yardi

Visa sponsorship

Not detected in the job text

Keywords

Luxury Residential
Hospitality
Resident Experience
Customer Experience
Guest Services
Property Management
Resident Portal
Property Management Software
Yardi
Microsoft Office Suite
Amenity Bookings
Package Management
Guest Suite Management
Event Coordination
Community Engagement
Building Access Control
Security Access Devices
Enterphone System
Service Elevator Scheduling
Loading Dock Scheduling
First Aid
CPR
AED
Confidentiality
Resident Communications

Report this job