Find work in Canada.

324,677 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
Gestionnaire de cas terrain / Bilingual Field Health Case Manager
Sentrex Health Solutions
Quebec, QC · QC
Full-time
Added 9 mins ago
E/I Commissioning Supervisor
Shermco Industries, Inc.
Saskatoon, SK
$55 to $62.62 CAD / hour
Full-time
The E/I Commissioning Supervisor (here after referring to as the E/I CS) under the direction of the Project Manager is primarily responsible for directing the safe and efficient execution…
Added 9 mins ago
Assistant Store Manager - BOSS Store, Halton Hills
HUGO BOSS Canada, Inc.
Halton Hills, ON
Other
Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities.
Added 9 mins ago
Assistant Studio Manager
Orangetheory Fitness 1037890
AB · Calgary, AB
Full-time
In your role as Assistant Studio Manager, you will create brand awareness, fuel the “buzz”, and drive traffic in your studio’s community. As the Studio Manager’s right hand, you will get to…
Added 21 mins ago
Bakery Assistant Department Manager - Full Time
Longo's
Toronto, ON · North York, ON
Full-time
We are looking for a Bakery Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment!
Added 21 mins ago
Receptionist (M/F/NB) GERMAN
MAMA SHELTER
Zurich, ON
Full-time
To keep the guest experience top-notch, you make sure to share any important feedback, complaints, or remarks with your manager.
Added 21 mins ago
Environmental Consultant, Hazardous Material (HAZMAT)
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
Full-time
Reporting to Senior Project Managers and the Operations Manager, you will support and lead hazardous materials projects from initiation through completion. Responsibilities include…
Added 21 mins ago
Sales Consultant - Luxury Fine Art
DeMontfort Fine Art
Beaconsfield, QC
Full-time
You'll build your own portfolio of clients through gallery visitors, existing collectors, referrals, exhibitions, events and proactive client development. You'll:
Added 21 mins ago
executive sous-chef
Domaine Château-Bromont
Bromont, QC
Full-time
Prepare and cook complete meals and specialty foods for events such as banquets
Added 22 mins ago
Sales Associate (Vape / Budtender)
True North Construction Company
Brockville, ON
$17.95 to $18.75 CAD / hour
Part-time
Participate in store events, safety inspections, and internal audits
Added 22 mins ago
Group Sales Manager
Hotel Arts Group
Calgary, AB
Full-time
Hotel Arts is seeking a motivated and results-driven Group Sales Manager to join our dynamic hotel team. In this role, you will be responsible for driving group sales by leveraging your…
Added 38 mins ago
Quality Assurance Inspector
ARGUS MACHINE CO LTD
Edmonton, AB
Reporting to the Quality Control Manager, the Quality Assurance Inspector is responsible for conducting compliance and inspection processes for all products received and manufactured at…
Added 38 mins ago
Banquet Bartender
IPI Delta Kamloops
Kamloops, BC
$18.25 to $20.17 CAD / hour
…weddings, meetings, receptions, conferences, and other special events. This role is responsible for setting up and maintaining banquet bars, providing attentive guest service, processing…
Added 38 mins ago
Vape / Budtender PT
True North Construction Company
Sudbury, ON
Part-time
Participate in store events, safety inspections, and internal audits
Added 38 mins ago
Property Manager
BGIS
Markham, ON
Full-time
The Property Manager position supports and assists in the management of commercial real estate in accordance with the Management Agreements. The Property Manager is involved in all aspects…
Added 52 mins ago
Service Automation Technician
Epiroc
Saskatoon, SK
Full-time
Employee social engagement activities and Company-sponsored events including fundraising, family, and community involvement.
Added 52 mins ago
Marketing coordinator / Educator (Design and Architecture for kids)
PETIT ARCHITECT DESIGN FOR KIDS
Vancouver, BC
Part-time
Location: Greater Vancouver & BC (hybrid - remote work plus in-person teaching and events)
Added 52 mins ago
Concierge
JLL
Toronto, ON
$57,000 to $60,000 CAD / year
Full-time
…community, reporting directly to the Leasing and Resident Experience Manager. Your role is pivotal in creating an exceptional resident experience through attentive service, strong…
Added 52 mins ago
MEP Quality Inspector
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
Full-time
Monitor work progress against the project schedule and report potential delays to the Construction Quality Control Manager.
Added 52 mins ago
(CAN) Front End Assistant Manager
Walmart Canada
Longueuil, QC
Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 53 mins ago
Account Manager
Barricades and Signs
Rocky View No 44, AB · Rocky View County, AB
Full-time
As a member of the sales team, the Account Manager will be responsible for outside sales, business development, and account management with a focus on growing sales through existing clients…
Added 53 mins ago
ACCOUNT MANAGER - Entrepreneurship Centre (EC)
BDC
Peterborough, ON
Full-time
BDC is Canada's only bank devoted exclusively to entrepreneurs. As a Commercial Account Manager, you will combine business development and relationship management responsibilities, helping…
Added 53 mins ago
Personal Lines Account Manager
Drayden Insurance Ltd
St. Paul, AB
Full-time
Generate client referrals through community involvement and events
Added 53 mins ago
Senior Manager, Forecasting
AstraZeneca
Mississauga, ON · Canada - Mississauga
Full-time
The Forecasting Senior Manager, Oncology leads the US forecasting process for one of the key brands in the US Oncology portfolio. As a thought partner to the business, the Senior Manager…
Added 1 hour ago
Beauty Ambassador
OSL Direct Services
Moncton, NB
Other
To perform makeup applications, special events, makeup lessons that maintain expertise

JLL

Concierge

Toronto, ON, Canada

Pay: $57,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position Summary:

As a Concierge at Charles West, you'll be the face of our luxury residential community, reporting directly to the Leasing and Resident Experience Manager. Your role is pivotal in creating an exceptional resident experience through attentive service, strong relationship building, and a genuine commitment to resident satisfaction.

As one of the most visible members of the on-site team, you will foster a welcoming environment, anticipate resident needs, and take ownership of requests to ensure a seamless living experience. You will serve as a trusted resource for residents, guests, and visitors while contributing to a vibrant, engaged, and connected community.

This position will champion the JLL culture of Communication, Collaboration, and Trust while performing the following duties:

Resident Experience Enhancement:

Deliver proactive, courteous, and personalized service to current and prospective residents
Anticipate, support, and fulfill resident needs, from day-to-day requests to special arrangements, including support with Property Management Software and Resident Portal access and training
Build positive relationships with residents and become familiar with resident preferences, routines, and household needs where appropriate
Take ownership of resident inquiries and requests, ensuring timely follow-up and resolution
Maintain expert knowledge of local amenities, services, businesses, and events
Manage amenity bookings, deposits, and post-event inspections
Assist with resident move-ins and move-outs to ensure a seamless experience
Work closely with the Resident Experience Coordinator to support resident events, communications, engagement initiatives, and the ongoing delivery of the resident experience program
Promote resident participation and contribute to creating a welcoming, connected, and engaging community environment
Identify opportunities to enhance the resident experience through proactive service and engagement
Personalize interactions by familiarizing yourself with residents and their pets

Concierge Services:

Coordinate resident requests and connect residents with trusted local service providers, community resources, and lifestyle services
Handle package and delivery management
Respond promptly and professionally to all resident communications, including calls, messages, emails, and inquiries
Demonstrate resourcefulness and initiative when responding to unique resident requests
Serve as a knowledgeable resource for building services, neighbourhood amenities, local events, dining, and entertainment
Maintain shift logs and daily memo books containing pertinent information
Support leasing staff with prospective resident greetings for tours and showings

Building Operations Support:

Manage service elevator and loading dock schedules
Control building access for contractors, vendors, visitors, and residents
Administer security access devices, including cards, fobs, and transmitters
Maintain enterphone system information and security software records
Liaise with security personnel and other service providers as required
Report building concerns, incidents, and operational issues to the appropriate team members in a timely manner

Community Engagement:

Build positive relationships with local businesses, service providers, and community partners
Gather and share community information for resident communications and social media initiatives
Assist in organizing and executing resident events and community-building activities
Recognize opportunities to create positive resident touchpoints and memorable experiences
Support initiatives that strengthen resident engagement and foster a sense of community

Guest Suite Management:

Oversee and administer the building's guest suites
Manage guest suite bookings and reservations
Coordinate cleaning and maintenance of guest suites
Ensure guest suites are properly stocked with amenities
Handle check-in and check-out processes for guest suite users
Address any issues or concerns related to guest suite usage
Maintain accurate records of guest suite occupancy and revenue

Sound like you? To apply, you must be/have:

3+ years of experience in luxury residential, hospitality, customer experience, guest services, or other service-focused environments with a demonstrated track record of delivering exceptional customer experiences
Post-secondary education in hospitality management, business, communications, or a related field is preferred
Proven ability to build strong relationships and establish trust with residents, guests, and colleagues
Exceptional communication and interpersonal skills, with a commitment to professionalism, discretion, and confidentiality
Strong organizational abilities and the ability to effectively manage multiple priorities in a fast-paced environment
Demonstrated ability to remain calm, professional, and solution-oriented when handling challenges or resident concerns
Exceptional attention to detail and commitment to service excellence
Self-motivated with the initiative to proactively identify and address resident needs
Proficiency in Microsoft Office Suite; experience with Yardi or similar property management software is considered an asset
Current First Aid, CPR, and AED certification, or willingness to obtain certification
Flexible availability, including evenings, weekends, and holidays as required
Ability to stand, sit, or walk for extended periods
Ability to occasionally lift and carry items up to 10 pounds

The Ideal Candidate

The ideal candidate is personable, polished, and genuinely enjoys working with people. They are proactive rather than reactive, take pride in delivering exceptional service, and understand that small details can have a significant impact on the resident experience. They are confident problem-solvers who consistently follow through on commitments, demonstrate sound judgment, and contribute positively to the community atmosphere at Charles West.

Our business in Canada

Our Canadian business is one of our fastest growing markets – we have grown by 1,000% since 2012, from both employee and revenue perspectives. With 10 corporate offices across the country and a diverse workforce exceeding 1,700 employees, we manage over 90 million square feet of space for our clients. 

In Canada, we are committed to staying ahead of the rapid changes to our industry driven by continued advances in technology and data, by new work and lifestyles, and by some sustained global macro trends. Beyond is our strategic vision to equip and position our business for continued long-term profitable growth over the next decade, enhancing our leading position, providing best-in-class services to our clients, and creating inspiring and rewarding career paths for our people.

Apply About employer

More about this job

Responsibilities

Deliver personalized concierge service to residents and guests, manage requests, packages, amenity bookings, guest suites, and support move-ins, events, and community engagement. Assist with building operations by coordinating access and service schedules, maintaining records, and promptly reporting concerns and incidents.

Requirements

Requires at least three years of experience in luxury residential, hospitality, customer experience, guest services, or another service-focused environment; post-secondary education in a related field is preferred. Candidates should have strong communication, relationship-building, organizational, and problem-solving skills, Microsoft Office proficiency, and current or obtainable First Aid, CPR, and AED certification.

Skills

Resident Relations
Customer Service
Hospitality
Communication
Interpersonal Skills
Organization
Multitasking
Problem-Solving
Attention To Detail
Conflict Resolution
Confidentiality
Property Management
Event Coordination
Building Access Management
Microsoft Office
Yardi

Visa sponsorship

Not detected in the job text

Keywords

Luxury Residential
Hospitality
Resident Experience
Customer Experience
Guest Services
Property Management
Resident Portal
Property Management Software
Yardi
Microsoft Office Suite
Amenity Bookings
Package Management
Guest Suite Management
Event Coordination
Community Engagement
Building Access Control
Security Access Devices
Enterphone System
Service Elevator Scheduling
Loading Dock Scheduling
First Aid
CPR
AED
Confidentiality
Resident Communications

Report this job