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JLL

Senior Facilities Manager

Ottawa, ON, Canada
CAN-CLIENT Ottawa-Ciena, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Experience: 10+ years of progressive facilities management experience with demonstrated leadership experience
Posting language: English
Posted: Sep 30, 2026

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Original job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

JLL is hiring a Senior Facilities Manager for a prominent global technology client in Kanata. This growing operation features a showcase campus including their flagship R&D centre, where the Senior FM will have managerial oversight for the entire site while leading the facilities operations team.

You will apply your expertise in managing critical environments to ensure smooth operations 24/7. The ideal candidate has a strong technical background to manage the on-site team and proven stakeholder management skills to build relationships with the client's executive leaders and other key stakeholders. The Senior FM has overall financial responsibility for the campus facility operations and performance and will manage the budget and KPIs. This is an exciting opportunity to manage world-class facilities.

What your day-to-day will look like:

Oversee daily operations of campus/facilities ensuring that all services are effectively delivered and facility needs are met including janitorial, life-safety, engineering, repairs and maintenance. Ensure that the FM/Engineering team implements and provides these services in a manner consistent with JLL policies and client directives
Manage service contracts cost effectively. Responsible for all aspects of service delivery pursuant to these contracts, responsible for periodic and ongoing performance and financial review, conducting RFP’s, and assuring payments and invoicing match contract pricing
Lead the facility management and engineering team in the supervision of maintenance programs relating to the interior and exterior conditions and appearance and operation of the facilities along with no business interruption within critical environments/data centers
Ensure that facility management staff consistently provides positive and prompt response to requests from the client/building occupants
Develop, prepare and explain the annual facility budget, on-going forecasts, and other financial requests from the client
Assist in development of OPEX and capital budgets for the portfolio. This includes contributions towards a multi - year plan of maintenance, facility improvement and cost reduction initiatives
Coordinate the collection, analysis and reporting by the facility management team of statistical data and analysis to provide accurate and current assessment of facility management objectives, work order productivity, cost savings and improvements. Review work order metrics to identify service gaps and recurring issues and provide corrective actions
Responsible for all positions and direct the hiring, training and motivational activities of the facility management staff. Responsible for effective and proactive employee relations with all site staff. Conduct and approve all performance evaluations of facility management staff
Manage and drive customer focus within all areas of operational activities and ensure that effective relationships are maintained with key client contacts
Perform additional job duties as requested

Required Qualifications:

10+ years of progressive facilities management experience with demonstrated leadership experience
Bachelor's Degree in Engineering (preferably Mechanical or Electrical) or other technical or facilities certification
Experience in managing data centers and critical environments/infrastructure.
Experience with managing multiple vendors and capital projects

Estimated compensation for this position:

140,000.00 – 170,000.00 CAD per year

This range represents the estimated base salary and actual compensation may differ. Final base salary is determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Some roles and employees may be eligible for discretionary bonuses, benefits, or other compensation.

Location:

On-site –Ottawa, ON

Opening Type:

Replacement

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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More about this job

Responsibilities

The Senior Facilities Manager will oversee daily operations, maintenance, and financial performance for a global technology client's campus. This role involves leading the facilities and engineering team while ensuring 24/7 operational continuity for critical environments.

Requirements

Candidates must have 10+ years of progressive facilities management experience with a strong background in critical infrastructure and data centers. A Bachelor's degree in Engineering or a related technical field is required.

Skills

Facilities Management
Leadership
Budget Management
Stakeholder Management
Critical Environments
Data Center Management
Vendor Management
Capital Projects
Engineering
KPI Management
Maintenance Programs
Financial Forecasting
Operations Management
Performance Evaluation
Customer Focus

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Real Estate
Data Centers
Critical Environments
Engineering
Mechanical Engineering
Electrical Engineering
Budgeting
OPEX
Capital Budgets
KPIs
Vendor Management
RFP
Maintenance
Life-safety
Janitorial
Work Order Management
Infrastructure
Leadership
Stakeholder Management

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