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Security Site Manager - Shopping Centre
Kandor
Victoria, BC
Portfolio Focus: The Site Manager position, which reports to the Account Manager designated by Guardteck Operations, is important in ensuring that the site is performing at a high level of…
Site Security Manager - Commercial Property
Kandor
Vancouver, BC
Guardteck Security is seeking an experienced Security Site Manager to lead security operations at a major retail shopping centre in Vancouver, BC.
Site Security Manager - Commercial Property
Kandor
Vancouver, British Columbia
Guardteck Security is seeking an experienced Security Site Manager to lead security operations at a major retail shopping centre in Vancouver, BC.
Seasonal Holiday Retail Manager - Halifax Shopping Centre
Cherry Hill Programs
Halifax, NS
Full-time
As our Local Manager, you'll lead the team responsible for creating magical holiday memories for children and families. You'll oversee daily photo operations, drive sales and service…
Seasonal Holiday Retail Manager - Intercity Shopping Centre
Cherry Hill Programs
Thunder Bay, ON
Full-time
As our Local Manager, you'll lead the team responsible for creating magical holiday memories for children and families. You'll oversee daily photo operations, drive sales and service…
Seasonal Holiday Retail Manager - Grant Park Shopping Centre
Cherry Hill Programs
Winnipeg, MB
Full-time
As our Local Manager, you'll lead the team responsible for creating magical holiday memories for children and families. You'll oversee daily photo operations, drive sales and service…
Seasonal Holiday Retail Manager - Garden City Shopping Centre
Cherry Hill Programs
Winnipeg, MB
Full-time
As our Local Manager, you'll lead the team responsible for creating magical holiday memories for children and families. You'll oversee daily photo operations, drive sales and service…
Seasonal Holiday Retail Manager - Village Green Shopping Centre
Cherry Hill Programs
Vernon, BC
Full-time
As our Local Manager, you'll lead the team responsible for creating magical holiday memories for children and families. You'll oversee daily photo operations, drive sales and service…
Security Guard SOC Operator Floater - Shopping Mall
Allied Universal
Winnipeg, MB
$23 CAD / hour
Full-time
Allied Universal is seeking Professional Security Guard SOC Operator at a Shopping Mall site in Winnipeg, MB.
Manager, Operations II - CF Rideau Centre
Cadillac Fairview
Ottawa, Ontario
Full-time
Enrolment in FMA or RPA or Shopping Centre Managers Course or equivalent
Manager, Operations II - CF Rideau Centre
Cadillac Fairview
Ottawa, Ontario
Full-time
Enrolment in FMA or RPA or Shopping Centre Managers Course or equivalent
Directeur immobilier/Directrice immobilière
Collection Equinoxe
Montreal, QC
Full-time
We are seeking a General Manager to lead Centre Rockland and build a dedicated, high-performing and engaged multidisciplinary team.
Business Support, Property Mgmt Operations
JLL
Surrey, BC · CAN-CLIENT Surrey-Guildford Town Centre
$18.85 CAD / hour
Part-time
Maintain a thorough knowledge of the shopping centre's services, amenities/facilities, stores/locations, promotional activities.
Heavy Duty Cleaners - Tsawwassen Mills, BC
Alpine Recruitment and Talent Attraction
Delta, BC
…cleaning equipment. Your work plays a vital role in ensuring the shopping centre remains well-maintained and ready to welcome visitors each…
Operations Director
Simon Property Group
Montreal, Quebec
$100,000 to $120,000 USD / year
Full-time
The Operations Director is responsible for maximizing the customers shopping experience and tenant sales by ensuring a clean, well maintained, safe, and friendly and aesthetically pleasing…
Added 16 hours ago
Senior Operations Manager
JLL
Vaughan, ON · CAN-CLIENT Vaughan-Vaughan Mills
Full-time
JLL is seeking a seasoned operations leader to take the helm as Senior Operations Manager at Vaughan Mills - a landmark 1.2 million square foot shopping centre. This elevated senior…
Housekeeping Attendant (Everclean)
Kandor
BC
The Housekeeping Attendant performs daily cleaning and presentation tasks throughout the shopping centre, with a focus on keeping washrooms, common areas, entrances, and public spaces…
Assistant Project Manager
EBC Inc.
Greater Napanee, ON
Full-time
Construction experience in OPP, Detention Centre(s) or any other security facility is added benefit.
Assistant Project Manager
EBC Inc.
Greater Napanee, ON
Construction experience in OPP, Detention Centre(s) or any other security facility is added benefit.

No more jobs.

JLL

Senior Operations Manager

Vaughan, ON, Canada
CAN-CLIENT Vaughan-Vaughan Mills, Canada

Job type: Full-time
Apply by: Oct 27, 2026

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

Jump to the original description

Responsibilities

The Senior Operations Manager will oversee strategic operations, maintenance, and financial performance for a large-scale shopping centre. This role involves leading capital projects, managing operational budgets, and ensuring high service standards through effective team leadership.

Requirements

Candidates must have 10+ years of experience in property or facilities management with a strong background in financial oversight and capital project execution. Proficiency in building systems, contract management, and relevant industry standards like LEED or BOMA is required.

Experience

10+ years

Education

bachelor degree
professional certificate

Working hours

40 hours per week

Work arrangement

On-site

Skills

Property operations
Facilities management
Project management
Budgeting
Financial reporting
Capital projects
HVAC
Building science
Contract management
Energy management
Sustainability
Risk management
Leadership
Strategic planning
Tenant relations
Health and safety

Minimum pay

$130,000

Maximum pay

$140,000

Pay currency

CAD

Pay period

YEAR

Visa sponsorship

Not detected in the job text

Keywords

Property Operations
Facilities Management
Commercial Real Estate
Capital Expenditures
Budgeting
Financial Forecasting
HVAC
Building Science
Contract Management
Energy Management
Sustainability
LEED
BOMA
WHMIS
HSE
JDE
Yardi
Strategic Planning
Risk Management
Tenant Coordination
Procurement
Operations Leadership
Building Envelopes
Asset Management
Mechanical Engineering
Civil Engineering
FMA
CEM
Retail Management
Compliance

Original job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

JLL is seeking a seasoned operations leader to take the helm as Senior Operations Manager at Vaughan Mills - a landmark 1.2 million square foot shopping centre. This elevated senior leadership role offers a rare opportunity to drive strategic operations at one of the region's premier retail destinations, where you'll oversee a transformative, high impact capital projects. Reporting directly to the General Manager, you'll provide strategic accountability across building operations, maintenance, compliance, risk management, and financial performance while leading a dedicated operations team through succession planning and continuous improvement initiatives.

What your day-to-day will look like:

Lead the preparation and execution of annual operating budgets, including expense planning, forecasting and tenant recoveries, while monitoring performance and identifying opportunities to manage costs and optimizing financial results;
Develop and manage the property’s 10-year Major Capital Expenditures program, prioritizing major capital projects based on asset condition, operational requirements, risk, lifecycle planning and available funding, while ensuring alignment with ownership objectives and long-term planning;
Prepare monthly forecast, variance reports, complete year-end expense accruals, and maintain budget control books to monitor operating performance, manage expenditures and ensure accurate financial reporting;
Manage operational contracts and work collaboratively with Procurement colleagues to negotiate terms, manage vendor performance, ensure compliance and achieve value for the property;
Develop and manage energy management program including metering systems;
Manage, oversee and approve all utilities expenses; Manage all aspects related to the tenant water and hydro metering and billing;
Develop and manage all aspects of sustainability, including recycling program, organic waste and diversion targets set for the property;
Document and arrange for appropriate remedial work using the company purchasing/procurement guidelines;
Lead their team in providing the highest levels of service to all customers with whom they interact, whether internal or external, with the goal of continuously improving the customer experience;
Drives continuous service improvements and implements operational processes that enhance capabilities and consistently meet or exceed service standards;
Ensures organizational adherence and accountability to standard operating procedures; In conjunction with the Manager of Life & Safety, oversee all health and safety requirements;
Manage tenant construction together with the Tenant Coordination group.
Keep current on trends and developments within building envelopes and synthesize findings into relevant and practical recommendations/business cases.
Perform daily inspections of buildings and land, ensuring the General Manager and Senior Property Manager are kept updated on any discrepancies and the remedy;
Maintain positive relationships with tenants, government authorities, community partners and contractors.

Required Qualifications:

10+ years of relevant experience in property operations, facilities management, project management or a related field, ideally within a large-scale commercial environment;
Extensive experience working with budgets and understanding financial statements;
Demonstrated experience managing large-scale capital projects;
Deep understanding of HVAC, Lighting, Plumbing, Electrical and Building Science.
Solid contract management and computer skills (Excel, Word, JDE, Yardi, and some database exposure);
Knowledge of LEED and BOMA standards, and an environmental focus;
Strong contractor and risk management skills;
Solid knowledge of WHMIS and HSE requirements;
Experience managing multiple projects simultaneously;
Ability to lead complex operational issues and stakeholder relationships;

Preferred Qualifications:

Post-secondary education in Mechanical or Civil Engineering, Building Services, Facilities Management or a related discipline is preferred;
Facilities Management Administrator (FMA), Certified Energy Manager and/or Certified Engineering Technologist (CEM) designations are an asset;
Excellent people leadership abilities;
Demonstrated ability to effectively identify and solve problems for customers/tenants, and be resilient in the face of challenges;

Estimated compensation for this position:

130,000.00 – 140,000.00 CAD per year

This range represents the estimated base salary and actual compensation may differ. Final base salary is determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Some roles and employees may be eligible for discretionary bonuses, benefits, or other compensation.

Location:

On-site –Vaughan, ON

Opening Type:

Replacement

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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