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Added 18 mins ago
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JM Test Systems

Inside Sales Representative

Richmond, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 24, 2027
Experience: 2 - 4 years' experience in inside sales or customer service
Posting language: English
Posted: Oct 26, 2026

Original job description

Join Us!

We are excited to announce opportunities within our rapidly growing company. Featuring state-of-the-art calibration laboratories across Canada. JM Test is an inspiring company who has won the Best Place to Work award 6 years and counting!

Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We're looking for a delightful, energetic individual who thrives on connecting with others. If your friends or colleagues often say how much they love working with you, and you enjoy learning new things while engaging with people, this is the perfect role for you.

No need to be a technical expert - we're looking for "people" persons who excel at building relationships and love interacting with customers. At JM Test, we value a culture of warmth, approachability, and teamwork, and your personality will be key in maintaining and enhancing this environment. You'll be the friendly face and voice that helps customers with their calibration needs, bringing both enthusiasm and great communication to every conversation. Apply today and make a difference in a place where your natural warmth and curiosity are celebrated!

JM Test Systems is a leading provider of instrumentation and industrial test equipment solutions, specializing in sales, calibration, repair, and rentals. We're a high-growth company backed by strategic investors, focused on solving complex challenges for industrial clients across Canada. If you're driven by results, thrive in dynamic environments, and want to build a career in a company that rewards bold execution, this is your opportunity. We're not looking for order-takers - we need challengers who redefine how customers think about their problems.

Inside Sales Representative

Who You Are:

A determined problem solver
A clear communicator who can tackle and understand technical information
Multitasker who can manage multiple priorities and requests simultaneously
2 - 4 years' experience in inside sales or customer service
Acute attention to detail and loves to keep things organized
Accountable and takes ownership of work
Loves to work cross functionally with the field sales team
Has an interest in instrumentation, reliability, and electrical component industry

What Will You Do?

Respond to incoming request for price, delivery, and technical information
Research and problem solve with customers to find suitable products
Work with the field sales team to deliver on requests
Manage inventory system, process customer orders and place orders with vendors
Provide exceptional customer service
Build towards a field sales position if desired

Why JM Test?

Be a part something innovative and growing! We are proud leaders within our industry and continue to drive success. We have seen revenue growth year after year while also being established for over 30 years in the industry.

Benefit from our benefits! We enroll our employees in an extensive medical benefits package. We also offer competitive compensation, vacation days, recognition programs, incentive packages and many more perks!

Succeed as a Team! Our commission structure promotes an inclusive sales team environment. We all have invested interest in seeing each other succeed and are committed to do so.

Never Stop Growing! Our product offerings offer an extensive opportunity to continue to learn. You will have routine product information sessions available and a knowledgeable sales department to support you. We are proud of our history of quick career progression for our top achievers and are committed to see our people succeed and grow.

Enjoy Where You Work! We built a beautiful state-of-the-art office where you will be proud to work. Enjoy free parking, an open-concept environment, industry resources at your fingertips and visibility into our calibration, sales, and rentals departments.

JM Test is a growing company that sells, services and rents Process Instrumentation and Test & Measurement equipment from leading manufacturers. JM Test has been in business for over 30 years and is the leading supplier to industrial clients in the resource and municipal market segments.

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More about this job

Responsibilities

Respond to customer requests for pricing, delivery, and technical information, and help customers identify suitable products through research and problem solving. Coordinate with field sales, manage inventory and customer orders, place vendor orders, and provide exceptional customer service.

Requirements

Candidates should have 2–4 years of inside sales or customer service experience, strong communication and problem-solving abilities, and the capacity to manage multiple priorities with attention to detail. The role also calls for accountability, cross-functional collaboration with field sales, and an interest in instrumentation, reliability, and electrical components.

Skills

Inside Sales
Customer Service
Clear Communication
Problem Solving
Technical Information Research
Product Research
Order Processing
Inventory Management
Vendor Ordering
Multitasking
Attention to Detail
Organization
Accountability
Cross-Functional Collaboration
Relationship Building
Instrumentation Knowledge

Benefits

Medical Benefits
Competitive Compensation
Vacation Days
Recognition Programs
Incentive Packages
Commission

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Instrumentation
Process Instrumentation
Test And Measurement Equipment
Industrial Test Equipment
Calibration
Calibration Laboratories
Equipment Repair
Equipment Rentals
Electrical Components
Reliability
Pricing Requests
Delivery Information
Technical Information
Product Research
Inventory System
Customer Orders
Vendor Orders
Field Sales
Industrial Clients
Resource Market
Municipal Market

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