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Added 52 mins ago
Représentant(e) du service à la clientèle sur le terrain/ Field Representative II, Area Customer Service
Ricoh USA, Inc.
Montreal, QC
Full-time
Se présenter et travailler à divers sites clients de Services gérés selon l’horaire établi, ainsi que soutenir l’équipe du centre d’assistance (Help Desk)
Added 1 hour ago
Guest Service Agent
Algonquin Resort
Toronto, ON
Full-time
The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:
Added 1 hour ago
Représentant(e) du service à la clientèle sur le terrain/ Field Representative II, Area Customer Service
Ricoh
Montreal, QC
Full-time
Se présenter et travailler à divers sites clients de Services gérés selon l’horaire établi, ainsi que soutenir l’équipe du centre d’assistance (Help Desk)
Added 2 hours ago
Front Desk Service Representative (Regular Full Time)
University of British Columbia
Vancouver, BC
$4,670 to $5,107 CAD / month
Full-time
The Front Desk Service Representative position provides customer service and administrative support for the University’s residences front desks. The University’s residence front desks…
Added 3 hours ago
Weekend Heavy Duty Cleaner
FirstService Residential Canada
Mississauga, ON
Full-time
FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our…
Added 3 hours ago
Customer Service Representative (Motivator) - Edmonton Southpark Centre
GoodLife Fitness
AB
Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 4 hours ago
Customer Service Representative (Motivator) - Waterloo Weber and University
GoodLife Fitness
Waterloo, ON
Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 14 hours ago
Client Care Coordinator
Jobbe
Lower Sackville, NS
Full-time
2+ years of experience in a front desk or reception capacity.
Added 21 hours ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 21 hours ago
Light Duty Cleaner
FirstService Residential Canada
Oakville, ON
Full-time
FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our…
Added 2 days ago
Light Duty Cleaner
FirstService Residential Canada
Burlington, ON
Full-time
FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our…
Added 2 days ago
Front Desk Night Audit/Front Desk
Algonquin Resort
Markham, ON
Full-time
The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:
Added 2 days ago
Guest Service Agent (Full Time)
Algonquin Resort
Dryden, ON
Full-time
The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:
Added 2 days ago
Heavy Duty Cleaner
FirstService Residential Canada
Oakville, ON
Full-time
FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our…
Added 2 days ago
Weekend Assignment Producer (English Services) (On-Site)
CBC/Radio-Canada
Regina, SK · Saskatoon, SK
Full-time
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be…
Added 2 days ago
Planet Fitness - Member Services Representative - Part Time - Halifax Shopping Centre
Taymax Group
Halifax, NS
Part-time
Handle all front desk related activities including:
Added 2 days ago
Guest Services Representative - Willowbrook Shopping Centre - Part Time
QuadReal Property Group
Langley (District), BC · Langley
Part-time
The primary responsibility of Willowbrook Shopping Centre’s Guest Services Representative is to provide exceptional service to both mall tenants and guests, ensuring a positive and…
Added 2 days ago
Security Concierge
FirstService Residential Canada
Mississauga, ON
Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 2 days ago
Veterinary Reception, Client Care, Burlington Animal Hospital
VCA Animal Hospitals
Burlington, ON
Full-time
Experience working at the front desk or as a veterinary assistant in animal hospitals.
Added 2 days ago
Member Experience Representative
The Glencoe Golf & Country Club
Calgary, AB
Part-time
…join our Member Experience team at The Glencoe Club. In this front-line position, As a Member Experience Representative, you will be the first point of contact for members, guests, and…
Added 2 days ago
Planet Fitness - Overnight Member Services Representative - Part Time - North Scarborough
Taymax Group
Toronto, ON · Scarborough, ON
Part-time
Handle all front desk related activities including:
Added 2 days ago
Planet Fitness - Member Services Representative - Part Time - North Scarborough
Taymax Group
Toronto, ON · Scarborough, ON
Part-time
Handle all front desk related activities including:
Added 2 days ago
Customer Service Representative (Motivator) - Toronto Richmond and Bathurst
GoodLife Fitness
Toronto, ON
Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 3 days ago
Customer Service Representative, Service BC Help Desk
Maximus
Victoria, BC
Temporary
Service BC is a citizen centric front-line support service administered by Maximus Canada to assist residents and visitors to the province with information on the hundreds of programs and…
Added 3 days ago
Residence Services Representative
Campus Living Centres
Welland, ON
Full-time
The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen…

Jobbe

Client Care Coordinator

Lower Sackville, NS, Canada

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Amplifon Lower Sackville, Nova Scotia, Canada Full-time 3 days ago

job#onApply" href="/registration?applying_for_job_id=17142391">Apply now

$19 - $24 CAD hourly

Description

Amp Up Your Career

We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will manage the customer intake process, support clinical screenings, and drive store performance through effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of sound.

Compensation: $19-$24/hour + incentive opportunities

Schedule: Monday-Friday, 8:30 am-5:00 pm

Benefits Offered:

Health & Financial: Extended Medical, Dental, and Vision Benefits, RRSP and DPSP with company match, Health Spending Account, Life Insurance, and annual reimbursement of membership dues/registration.
Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Well-being: Access to our Employee Assistance Program (EAP), providing support for you and your family.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND3

Amplifon

job#onApply" href="/registration?applying_for_job_id=17142391">Apply now

Lower Sackville, Nova Scotia, Canada

On-site

Full-time

$19 - $24 CAD hourly

3 days ago

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Benefits Offered:

Health & Financial: Extended Medical, Dental, and Vision Benefits, RRSP and DPSP with company match, Health Spending Account, Life Insurance, and annual reimbursement of membership dues/registration.
Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Well-being: Access to our Employee Assistance Program (EAP), providing support for you and your family.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Apply About employer

More about this job

Responsibilities

Manage customer intake and appointments, provide front-desk support, and assist hearing care professionals with screenings and routine hearing aid troubleshooting. Handle administrative operations, maintain accurate and privacy-compliant customer records, drive appointments through outbound calls, and support sales and marketing activities.

Requirements

A high school diploma or equivalent is required, along with at least two years of administrative experience and two years in a front-desk or reception role. Appointment management and healthcare experience are preferred, as are adaptability, attention to detail, self-motivation, and proficiency with Microsoft Office and Windows.

Skills

Customer Intake
Appointment Management
Customer Service
Hearing Screening Support
Hearing Aid Troubleshooting
Administrative Support
Inventory Monitoring
Billing And Invoicing
Database Management
Healthcare Privacy Compliance
Outbound Calling
Sales Support
Marketing Support
Microsoft Office
Windows
Attention To Detail

Benefits

Extended Medical Benefits
Dental Benefits
Vision Benefits
RRSP And DPSP With Company Match
Health Spending Account
Life Insurance
Membership Dues And Registration Reimbursement
Generous Vacation
Paid Holidays
Volunteer Time Off
Employee Assistance Program
Professional Development And Online Learning
Team Training
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Customer Intake
Appointment Scheduling
Appointment Confirmation
Front Desk
Reception
Hearing Care
Hearing Screenings
Hearing Aid Repairs
Troubleshooting
Inventory Management
Billing
Invoicing
Customer Database
Healthcare Privacy
Outbound Calling
Sales
Marketing
Social Media
Hearing Aid Accessories
Microsoft Office
Windows
Healthcare
Customer Experience

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