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Added 9 mins ago
Client Care Coordinator
Amplifon
Casselman, ON
Full-time
We are seeking a Bilingual (French/English) Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top…
Added 9 mins ago
Services Manager, Stores
Sephora
Hamilton, ON
…Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day…
Added 23 mins ago
Rental Operations Coordinator - Grande Prairie
Stream-Flo Industries
AB · Grande Prairie, AB
Full-time
Stream-Flo Industries Ltd. is currently seeking a full-time, permanent Rental Operations Coordinator to work with our team at our Grande Prairie branch.
Added 38 mins ago
Administrative Assistant Coordinator
Shutters Canada
London, ON
Full-time
Role Description The Administrative Assistant Coordinator is a full-time, on-site role based in London, ON. This position supports daily office operations, including managing calendars,…
Added 38 mins ago
Operations Manager
Deux par Deux
Montreal, QC
Full-time
Reporting directly to the CEO, you will lead a team of two customer service representatives, a returns coordinator and our warehouse staff, working closely with our B2C, production,…
Added 53 mins ago
Wholegoods Order Fulfillment Coordinator
Brandt Group of Companies
Regina, SK
Full-time
Brandt Tractor Ltd is currently seeking a Wholegood Order Fulfillment Coordinator for our Regina, SK location.
Added 1 hour ago
Front Desk Service Representative (Regular Full Time)
The University of British Columbia
Vancouver, BC
$4,670 to $5,107 CAD / month
Full-time
Reports to Residence Front Desk Services Coordinator (RFDSC) and acts as a member of the service operations team with other Front Desk Service Representatives, RFDSCs, Operations Manager…
Added 1 hour ago
Procurement Coordinator (Temporary 18 months)
Teck Resources Limited
Trail, BC
$95,000 to $118,000 CAD / year
Full-time
Reporting to the Superintendent, Supply Chain Management, the Procurement Coordinator (Temporary) supports the Procurement and Warehouse functions through supplier performance management,…
Added 2 hours ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
Maintain the sample inventory, freezer and laboratory information management system (LIMS) records, quality-control logs and annual reporting to the REB and the biobank,
Added 2 hours ago
IT Purchasing Coordinator
Surgery Partners, Inc
Burlington, ON
Full-time
The IT Purchasing Coordinator is responsible for planning, coordinating, and executing procurement activities supporting acquisitions, integrations, de novo facilities, site refreshes,…
Added 2 hours ago
Deli Assistant Department Manager - Full Time
Longo's
Oakville, ON
Full-time
Merchandise, manage inventory and schedule to meet financial objectives
Added 2 hours ago
Meat Assistant Department Manager - Full Time
Longo's
Mississauga, ON
Full-time
Merchandise, manage inventory and schedule to meet financial objectives
Added 2 hours ago
Culinary Manager
Dexterra Group
Calgary, AB
Full-time
…improvement initiatives related to food quality, waste reduction, inventory management, purchasing practices, and seasonal menu execution. While the role does not have direct P&L…
Added 2 hours ago
Production Coordinator
Canada Goose
Winnipeg, MB
Full-time
The Production Coordinator is the link between Contractors and Canada Goose. The main responsibility is to ensure that Factories/Contractors don’t run out of work and Production Orders are…
Added 2 hours ago
Christmas Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Kirkland Lake, ON
Full-time
…by helping TSA to give hope to other. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas…
Added 2 hours ago
Telecom & Connectivity Account Coordinator
123Dentist
Toronto, ON
$55,000 to $60,000 CAD / year
Full-time · Temporary
As the Telecom & Connectivity Account Coordinator, you’ll build and maintain the record that fixes this – owning the account register, the request pipeline, and day-to-day coordination with…
Added 2 hours ago
Operations Coordinator
Intelcom
Espanola, ON
Part-time
Support and assist shipping, receiving, dispatching, and inventory management
Added 2 hours ago
Facilities Coordinator - Calgary
CBI Home Health
Calgary, AB
Full-time
The Facilities Coordinator works closely with the Senior Manager of Procurement and Facility Services and National Facility Services Managers. Key responsibilities include invoice…
Added 2 hours ago
OPERATIONS SITE COORDINATOR
McMaster University
Hamilton, ON
Full-time
…over 1000 staff and 360 full-time faculty. The Operations Site Coordinator is an integral part of the management team and is responsible to provide front line supervision and HR support to…
Added 2 hours ago
Quality Management Technician II
City of Quinte West
Quinte West, ON
…assist the Manager of Water/Wastewater Services, Compliance Coordinator, Superintendents and operations staff with a wide variety of technical and administrative functions and provide…
Added 3 hours ago
Représentant(e) du service à la clientèle sur le terrain/ Field Representative II, Area Customer Service
Ricoh USA, Inc.
Montreal, QC
Full-time
Added 3 hours ago
Rental Coordinator
Toromont Material Handling/ Manutention Toromont
Winnipeg, MB
Full-time
Toromont Material Handling is looking for a rental coordinator to join our team! The Rental Coordinator is responsible to assist customers in their rental needs from our product line and…
Added 3 hours ago
Retail Merchandising Processing Coordinator Full Time HomeSense - South Edmonton Common
The TJX Companies, Inc.
Edmonton, AB
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 3 hours ago
Coordinator, Shipping & Logistics
Atlantic Packaging Products Ltd.
Toronto, Ontario · Scarborough, ON
Full-time
We are looking for a dynamic Logistics Coordinator to support our Mill Warehouses. The ideal candidate is highly motivated, energetic, and thrives in a fast-paced, challenging environment.…
Added 3 hours ago
Maintenance Coordinator [14434]
MEDA Engineering & Technical Services
Stoney Creek, NB
$27 to $35 CAD / hour
Full-time
We are recruiting an experienced Maintenance Coordinator to join our team to support our client in the automotive industry.

Jobbe

Client Care Coordinator

Lower Sackville, NS, Canada

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Amplifon Lower Sackville, Nova Scotia, Canada Full-time 3 days ago

job#onApply" href="/registration?applying_for_job_id=17142391">Apply now

$19 - $24 CAD hourly

Description

Amp Up Your Career

We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will manage the customer intake process, support clinical screenings, and drive store performance through effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of sound.

Compensation: $19-$24/hour + incentive opportunities

Schedule: Monday-Friday, 8:30 am-5:00 pm

Benefits Offered:

Health & Financial: Extended Medical, Dental, and Vision Benefits, RRSP and DPSP with company match, Health Spending Account, Life Insurance, and annual reimbursement of membership dues/registration.
Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Well-being: Access to our Employee Assistance Program (EAP), providing support for you and your family.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND3

Amplifon

job#onApply" href="/registration?applying_for_job_id=17142391">Apply now

Lower Sackville, Nova Scotia, Canada

On-site

Full-time

$19 - $24 CAD hourly

3 days ago

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Benefits Offered:

Health & Financial: Extended Medical, Dental, and Vision Benefits, RRSP and DPSP with company match, Health Spending Account, Life Insurance, and annual reimbursement of membership dues/registration.
Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Well-being: Access to our Employee Assistance Program (EAP), providing support for you and your family.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Apply About employer

More about this job

Responsibilities

Manage customer intake and appointments, provide front-desk support, and assist hearing care professionals with screenings and routine hearing aid troubleshooting. Handle administrative operations, maintain accurate and privacy-compliant customer records, drive appointments through outbound calls, and support sales and marketing activities.

Requirements

A high school diploma or equivalent is required, along with at least two years of administrative experience and two years in a front-desk or reception role. Appointment management and healthcare experience are preferred, as are adaptability, attention to detail, self-motivation, and proficiency with Microsoft Office and Windows.

Skills

Customer Intake
Appointment Management
Customer Service
Hearing Screening Support
Hearing Aid Troubleshooting
Administrative Support
Inventory Monitoring
Billing And Invoicing
Database Management
Healthcare Privacy Compliance
Outbound Calling
Sales Support
Marketing Support
Microsoft Office
Windows
Attention To Detail

Benefits

Extended Medical Benefits
Dental Benefits
Vision Benefits
RRSP And DPSP With Company Match
Health Spending Account
Life Insurance
Membership Dues And Registration Reimbursement
Generous Vacation
Paid Holidays
Volunteer Time Off
Employee Assistance Program
Professional Development And Online Learning
Team Training
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Customer Intake
Appointment Scheduling
Appointment Confirmation
Front Desk
Reception
Hearing Care
Hearing Screenings
Hearing Aid Repairs
Troubleshooting
Inventory Management
Billing
Invoicing
Customer Database
Healthcare Privacy
Outbound Calling
Sales
Marketing
Social Media
Hearing Aid Accessories
Microsoft Office
Windows
Healthcare
Customer Experience

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