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Added 11 mins ago
Manager, BI and Analytics
Rogers Communications
Toronto, ON · Brampton, ON · Calgary, AB
Working closely with Finance, IT, Equipment, Marketing, and other cross-functional stakeholders, the Manager will be responsible for maintaining and enhancing the Wireless Hardware…
Added 11 mins ago
Receptionist Trust Clerk
The Corporation of the County of Lambton
Petrolia, ON
Part-time
Create monthly billing (accommodations)reporting to Administrator any outstanding accounts or unusual circumstances at least monthly
Added 11 mins ago
Assistant Service Manager
Farm Boy Inc.
Ottawa, ON
From $21 CAD / hour
Full-time
As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming…
Added 11 mins ago
Project Manager - Retail & Workplace Projects
Turner & Townsend
Toronto, ON
Full-time
You are an expert Project Manager with a minimum of 6 years post-graduate experience looking for the next step or are currently undertaking a similar role in a similar environment.
Added 11 mins ago
Senior Project Manager - Retail, Commercial & Workplace Projects
Turner & Townsend
Toronto, ON
Full-time
Monitor costs, manage change control processes, and ensure accurate financial tracking, forecasting, and reporting.
Added 11 mins ago
Program Enablement, Finance and Compliance Manager - Outland Youth Employment Program
Dexterra
Thunder Bay, ON
Full-time
The OYEP Program Enablement, Finance and Compliance Manager is a senior enabling role responsible for the financial stewardship, funding lifecycle, governance support, operational…
Added 11 mins ago
National Operations Manager - Outland Youth Employment Program
Dexterra
Thunder Bay, ON
Full-time
…closely with the Program Enablement, Finance and Compliance Manager, who owns the financial control, funding, reporting, governance, and compliance…
Added 11 mins ago
Culinary Manager
Dexterra
Calgary, AB
Full-time
Reporting to the Divisional Vice President, Remote Hospitality West, the Culinary Manager is responsible for leading culinary excellence and standardization across remote hospitality…
Added 26 mins ago
Senior Associate, Structured Investments
Nassau Financial Group
NB · Chiasson Office, NB
Full-time
Monitor existing investment holdings by performing regular financial and qualitative reviews to detect changes in credit quality in an effort to minimize losses
Added 26 mins ago
Project Manager
Kenaidan Contracting Ltd.
BC · British Columbia, Canada
Full-time
Demonstrated proficiency in Estimating, Scheduling, Budgeting/Cost-Control, Financial Reporting and Client Relationship Management.
Added 26 mins ago
Finance & Accounting Manager
Special Olympics Alberta
AB · Alberta, Canada
Full-time
Special Olympics Alberta is seeking an experienced Finance & Accounting Manager to lead the organization’s financial operations and provide financial insight and guidance to senior…
Added 26 mins ago
Junior Accountant
Kenaidan Contracting Ltd.
Mississauga, ON
Temporary
Assist with financial reporting and account analysis as required
Added 26 mins ago
Plant Manager
ATS Corporation
Montreal, QC
Full-time
Added 26 mins ago
Project Manager
Raas Infotek
AB · Edmonton, AB
Contract
Responsible for the monitoring, reporting and control of the assigned projects
Added 26 mins ago
Project Manager
EeStairs
Brantford, ON
Full-time
…manage a system to meticulously record and analyze relevant financial data, including estimated and actual costs, variances, and key profitability metrics, ensuring accurate financial…
Added 27 mins ago
Front End - Manager Customer Service
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Kitchener, ON
…strategy, customized for the local market while achieving budgeted financial results. Promote an environment of employee and customer…
Added 27 mins ago
Relationship Manager Lending La Crete (Term Certain 18 months)
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Fort Vermilion, AB · High Level, AB · La Crête, AB
Reporting to a Team Leader Lending, the Relationship Manager Lending is responsible to provide lending expertise coupled with basic knowledge of specific AFSC products and some acquired…
Added 41 mins ago
Finance & Accounting Manager
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Toronto, ON
exacare ai is seeking a highly motivated, hands-on Finance & Accounting Manager to join its growing finance function. Reporting to the Controller, the Finance & Accounting Manager will…
Added 41 mins ago
Senior Product Manager (Retail Sports)
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
Full-time
…marketing, and innovation to join our team as a Senior Product Manager, Retail Sports. In this role, you will lead the development and execution of product and marketing strategies for…
Added 56 mins ago
Manager, Collections
Rogers Bank
Woodstock, ON
Full-time
Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to…
Added 56 mins ago
Manager, Collections
Rogers Bank
Brampton, ON
Full-time
Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to…
Added 56 mins ago
Project Manager
Yochana
AB · Edmonton, AB
Contract
Responsible for the monitoring, reporting and control of the assigned projects
Added 56 mins ago
Information Technology Project Manager
Raas Infotek
AB · Edmonton, AB
Contract
Responsible for the monitoring, reporting and control of the assigned projects
Added 56 mins ago
Project Manager – Cloud Migration (AWS)
Procom
Toronto, ON
Contract
Seeking a hands-on, senior Project Manager to lead end-to-end delivery of cloud migration initiatives. This role involves managing full Project Management Life Cycle (PMLC) projects,…
Added 56 mins ago
TD Insurance, Counsel II
TD
Toronto, ON
Full-time
TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of…

Jobbe

Client Care Coordinator

Lower Sackville, NS, Canada

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Amplifon Lower Sackville, Nova Scotia, Canada Full-time 3 days ago

job#onApply" href="/registration?applying_for_job_id=17142391">Apply now

$19 - $24 CAD hourly

Description

Amp Up Your Career

We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will manage the customer intake process, support clinical screenings, and drive store performance through effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of sound.

Compensation: $19-$24/hour + incentive opportunities

Schedule: Monday-Friday, 8:30 am-5:00 pm

Benefits Offered:

Health & Financial: Extended Medical, Dental, and Vision Benefits, RRSP and DPSP with company match, Health Spending Account, Life Insurance, and annual reimbursement of membership dues/registration.
Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Well-being: Access to our Employee Assistance Program (EAP), providing support for you and your family.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND3

Amplifon

job#onApply" href="/registration?applying_for_job_id=17142391">Apply now

Lower Sackville, Nova Scotia, Canada

On-site

Full-time

$19 - $24 CAD hourly

3 days ago

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Benefits Offered:

Health & Financial: Extended Medical, Dental, and Vision Benefits, RRSP and DPSP with company match, Health Spending Account, Life Insurance, and annual reimbursement of membership dues/registration.
Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Well-being: Access to our Employee Assistance Program (EAP), providing support for you and your family.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Apply About employer

More about this job

Responsibilities

Manage customer intake and appointments, provide front-desk support, and assist hearing care professionals with screenings and routine hearing aid troubleshooting. Handle administrative operations, maintain accurate and privacy-compliant customer records, drive appointments through outbound calls, and support sales and marketing activities.

Requirements

A high school diploma or equivalent is required, along with at least two years of administrative experience and two years in a front-desk or reception role. Appointment management and healthcare experience are preferred, as are adaptability, attention to detail, self-motivation, and proficiency with Microsoft Office and Windows.

Skills

Customer Intake
Appointment Management
Customer Service
Hearing Screening Support
Hearing Aid Troubleshooting
Administrative Support
Inventory Monitoring
Billing And Invoicing
Database Management
Healthcare Privacy Compliance
Outbound Calling
Sales Support
Marketing Support
Microsoft Office
Windows
Attention To Detail

Benefits

Extended Medical Benefits
Dental Benefits
Vision Benefits
RRSP And DPSP With Company Match
Health Spending Account
Life Insurance
Membership Dues And Registration Reimbursement
Generous Vacation
Paid Holidays
Volunteer Time Off
Employee Assistance Program
Professional Development And Online Learning
Team Training
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Customer Intake
Appointment Scheduling
Appointment Confirmation
Front Desk
Reception
Hearing Care
Hearing Screenings
Hearing Aid Repairs
Troubleshooting
Inventory Management
Billing
Invoicing
Customer Database
Healthcare Privacy
Outbound Calling
Sales
Marketing
Social Media
Hearing Aid Accessories
Microsoft Office
Windows
Healthcare
Customer Experience

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