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Added 16 hours ago
Front Office Manager
Jobbe
Halifax, NS
Full-time
Minimum three (3) years of experience in guest services, with a minimum one (1) year of experience in an Assistant Guest Services Manager role or above.
Added 1 day ago
Logistics Coordinator/Coordonnateur ou coordonnatrice de la logistique (Calgary)
Konica Minolta Business Solutions Canada
Calgary, AB
Full-time
This position is responsible for managing and coordinating activities between the Main Distribution Center (MDC), Branch Service Center (BSC), and Local Distribution Center (LDC) as…
Added 1 day ago
Assistant Superintendent Transportation
CN
Winnipeg, MB
Full-time
…oversight of front-line supervisors (FLS) (FLS - Transportation Manager and Transportation Supervisor), and unionized conductors and locomotive engineers as it relates to day-to-day train…
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Logistics Coordinator/Coordonnateur ou coordonnatrice de la logistique (Calgary)
Konica Minolta Business Solutions, U.S.A., Inc.
Calgary, AB
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This position is responsible for managing and coordinating activities between the Main Distribution Center (MDC), Branch Service Center (BSC), and Local Distribution Center (LDC) as…
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Assistant Director, Endpoint Management
Bank of Canada
Ottawa, ON
Full-time
…country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all…
Added 2 days ago
Front Office Manager
Delta Hotels and Resorts®
Halifax, NS
Full-time
Minimum three (3) years of experience in guest services, with a minimum one (1) year of experience in an Assistant Guest Services Manager role or above.
Added 2 days ago
Cancellations Agent
First Canadian Financial Group
Sherwood Park, AB
Full-time
The Cancellation Agent reporting to the Manager, Cancellations is based in the Sherwood Park office. This is an on-site position responsible for providing exceptional service to customers…
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Bilingual Cancellations Agent
First Canadian Financial Group
Sherwood Park, AB
Full-time
The Bilingual Cancellation Agent reporting to the Manager, Cancellations is based in the Sherwood Park office. This is an on-site position responsible for providing exceptional service to…
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Dialysis Assistant – Dialysis #479-26
Brightshores Health System
Owen Sound, ON
Part-time
Reporting to the Manager of Brightshores Cancer Center, Oncology, and Dialysis, the Dialysis Assistant plays a key role in the Dialysis Unit by supporting the Interdisciplinary Team to…
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Assistant Service Center Manager
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Winnipeg, MB
$23.25 CAD / hour
Full-time
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Assistant Service Center Manager
Laczko Equity Group Inc.
Winnipeg, MB
$23.25 CAD / hour
Full-time
As an Assistant Service Center Manager (ASCM) at Great Canadian Oil Change (GCOC), you will blend technical and
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Physiotherapist - Outpatient Neuro
University Health Network
Toronto, ON
Contract
Pursue continuous professional development, which includes active participation in O.T. Professional Standards & Issues Committee, attendance in relevant in-service educational programs.
Added 2 days ago
Assistant Store Manager (CAG1 Hillside Center)
Miniso Canada
Victoria, BC
Full-time
We are currently hiring for an Assistant Store Manager (ASM) position at Hillside Center.
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Forward Deployed Engineer
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…we are on a mission to build the world’s first AI property manager. Want to come along for the…
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CONDUCTEUR(TRICE) CHARIOT ÉLÉVATEUR - Centre de distribution - Lundi au Vendredi 6:00am à 2:30pm
The Home Depot Canada
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Reports to Operations Manager (OM) or Assistant Manager (AM) depending on location
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Base Operations Graveyard Janitor
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Reports to: Base Operations Assistant Manager
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Assistant Manager
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Fort St. John, BC · Fort Saint John, Brit
The Assistant Manager is responsible for supervising and participating in the efficient and profitable management of market center facilities and inventories including receiving, cleaning,…
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Admin 5 – Admin Assistant – Community Facilitator
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Fort McMurray, AB
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The Fort McMurray Catholic Schools requires a full-time Administrative Assistant, Community Schools Facilitator at the Suncor Energy Center for the Performing Arts. Reporting to the Manager…
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Keyholder
Goodwill Industries Ontario Great Lakes
St. Thomas, ON
Up to $18.85 CAD / hour
Full-time
Assist the Manager or Assistant Manager in the day to day operations of the store and donation center.
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Base Operations Parking/Line Control Winter 26-27
Northland Properties
North Vancouver, BC
Reports to: Base Operations Supervisors, Base Operations Assistant Manager
Added 4 days ago
Assistant Location Manger
Service Corporation International
Hamilton, ON
Full-time
As a seasoned practicing Funeral Director, under the guidance of a Location Manager, learn the responsibilities of a Location Manager for the opportunity of career advancement. Assist the…
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Assistant Location Manger
Service Corporation International
Hamilton, ON
Full-time
As a seasoned practicing Funeral Director, under the guidance of a Location Manager, learn the responsibilities of a Location Manager for the opportunity of career advancement. Assist the…
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Store Manager -St. Laurent Shopping Centre
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Ottawa, ON
Full-time
The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering…
Added 4 days ago
Store Manager -St. Laurent Shopping Centre
Pandora
Ottawa, ON
Full-time
The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering…
Added 4 days ago
Licensed Financial Services Assistant-EN
Canadian Forces Morale and Welfare Services
Comox, BC
$20.75 to $27.64 CAD / hour
Full-time
The Licensed Financial Services Assistant will support advisors assigned to them by their manager. This includes, but is not limited to, proactively calling clients for appointments or…

Jobbe

Front Office Manager

Halifax, NS, Canada

Job type: Full-time
Apply by: Oct 26, 2026
Posting language: English
Posted: Sep 26, 2026

Apply About employer

Applications open in a new tab.

Original job description

Marriott Hotels Resorts Halifax, Nova Scotia, Canada Full-time 2 days ago

job#onApply" href="/registration?applying_for_job_id=17088847">Apply now

$55,000 - $65,000 CAD yearly

Description

Additional Information: This hotel is owned and operated by an independent franchisee, SilverBirch Hotels and Resorts. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Leader. Problem-Solver. Guest Experience Champion. Sound like you? If you're a natural leader who thrives on creating memorable guest experiences, empowering teams, and driving revenue, this is your moment.

Who We Are

SilverBirch Hotels & Resorts is one of Canada's leading hotel management companies and manages a large portfolio of full-service, focused service and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott and Hilton.

At the newly renovated Delta Hotels by Marriott Halifax Downtown we're looking for a Guest Services Manager to lead our front-of-house team and champion the guest experience from check-in to check-out.

In this role, you'll be the heartbeat of our lobby, leading by example, coaching your team, and ensuring every guest feels welcomed, valued, and cared for.

Why You'll Love Working with Us

Join a supportive team where innovation and teamwork thrive! We prioritize a people-first approach, contribute to the community, take green initiatives, and focus on career growth with ample opportunities. Enjoy a prime location in the heart of downtown Halifax, close to everything!

Competitive Compensation & Bonus: Performance-based Equitable Compensation Plan, Generous Time Off, Comprehensive Insurance, Short-term Incentive Plan, RRSP Matching, Exclusive Hotel Discounts, etc.

The Extras That Matter: Staff meals, F&B discounts, free monthly indoor parking, and free access to our fitness center and pool.

Learning & Development: Career growth opportunities within SilverBirch and Marriott, plus access to our Learning Management System with over 3,000 courses.

Workplace Wellness and Inclusion: Comprehensive resources including an active OH&S Committee promoting workplace safety, EFAP-accessible mental health support, inclusive DE&I initiatives, and accommodation practices that prioritize employee wellbeing and belonging.

What You'll Do

Provide leadership, training, and support to Guest Services associates, ensuring consistency in service delivery and operational excellence.
Actively coach and lead associates through guest problem resolution, turning service opportunities into moments of loyalty.
Lead, motivate, and coach your team to maximize productivity, engagement, and satisfaction, including supporting incentive programs where applicable.
Promote interdepartmental cooperation to ensure seamless guest experiences across Front Office, Housekeeping, Sales, and F&B.
Practice revenue management fundamentals to maximize occupancy and average rates while maintaining high-quality guest service.
Ensure accuracy of room block assignments, special requests, and VIP accommodations; distribute VIP lists with care.
Support SilverBirch Brand Reservations and all booking channels to ensure accuracy and rate parity.
Communicate rate strategies and revenue expectations to Front Office and Reservations teams to maximize revenue potential.
Collaborate with Sales on group booking status and maintain room rate control and availability.
Train and monitor Rewards Program requirements to ensure brand standards and objectives are met.
Other related duties as assigned.

How You Excel

A natural leader and coach who brings out the best in others.
Self-starter with initiative to see assignments through to completion.
Strong organizational skills with the ability to prioritize tasks and manage competing demands.
Analytical mindset with sharp attention to detail.
Excellent verbal and written communication skills, with a strong customer service focus and problem resolution abilities.
Passionate about creating a positive, high-performing team culture.

Where You'll Work:

How We Thrive in Our Working Environment

You'll be based in a dynamic front office environment, with time spent at the desk, in back-of-house spaces, and throughout the hotel lobby. You'll be where the action is, connecting with guests and leading your team in real time.

When You'll Work:

Hospitality is a 24/7 industry, and our teams show up for each other. This role requires flexibility to work a variety of shifts, including days, afternoons, evenings, weekends, and holidays. We believe in balance and support our leaders to manage their time effectively.

What You Bring

Minimum three (3) years of experience in guest services, with a minimum one (1) year of experience in an Assistant Guest Services Manager role or above.
Strong proficiency with a property management systems (LightSpeed or similar) and all Microsoft Office software, including SharePoint.
Post-secondary education in Hospitality Management, previous Marriott experience, and/or Salesforce experience is an asset.

Ready to Lead the Way?

If you're a passionate leader who believes great service starts with great people, and you're ready to make your mark at a property on the rise, we'd love to meet you.

SilverBirch Hotels & Resorts is supportive of workforce diversity and encourages applications from qualified individuals.

SilverBirch Hotels & Resorts welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Notice to potential job applicants:If you are considering employment with us, please be advised that SilverBirch Hotels & Resorts does not require job applicants to pay a fee for a job application or opportunity; and does not make unsolicited offers of employment.

Thank you for your interest! We sincerely appreciate you taking the time to apply. While we'd love to respond to everyone, only shortlisted candidates will be contacted for screenings and interviews. Wishing you all the best.

Pay: $55,000.00-$65,000.00 per year

Benefits: Company events, Dental care, Disability insurance, Discounted or free food, Employee assistance program, Extended health care, Life insurance, On-site gym, and RRSP matching.

This company is an equal opportunity employer.

frnch1

Marriott Hotels Resorts

job#onApply" href="/registration?applying_for_job_id=17088847">Apply now

Halifax, Nova Scotia, Canada

On-site

Full-time

$55,000 - $65,000 CAD yearly

2 days ago

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What You'll Do

Provide leadership, training, and support to Guest Services associates, ensuring consistency in service delivery and operational excellence.
Actively coach and lead associates through guest problem resolution, turning service opportunities into moments of loyalty.
Lead, motivate, and coach your team to maximize productivity, engagement, and satisfaction, including supporting incentive programs where applicable.
Promote interdepartmental cooperation to ensure seamless guest experiences across Front Office, Housekeeping, Sales, and F&B.
Practice revenue management fundamentals to maximize occupancy and average rates while maintaining high-quality guest service.
Ensure accuracy of room block assignments, special requests, and VIP accommodations; distribute VIP lists with care.
Support SilverBirch Brand Reservations and all booking channels to ensure accuracy and rate parity.
Communicate rate strategies and revenue expectations to Front Office and Reservations teams to maximize revenue potential.
Collaborate with Sales on group booking status and maintain room rate control and availability.
Train and monitor Rewards Program requirements to ensure brand standards and objectives are met.
Other related duties as assigned.

What You Bring

Minimum three (3) years of experience in guest services, with a minimum one (1) year of experience in an Assistant Guest Services Manager role or above.
Strong proficiency with a property management systems (LightSpeed or similar) and all Microsoft Office software, including SharePoint.
Post-secondary education in Hospitality Management, previous Marriott experience, and/or Salesforce experience is an asset.

Apply About employer

More about this job

Responsibilities

Lead, train, and coach Guest Services associates while resolving guest concerns and maintaining consistent service standards. Coordinate front-office operations, reservations, VIP and group bookings, and revenue strategies to support guest satisfaction and hotel performance.

Requirements

Requires at least three years of guest services experience, including at least one year as an Assistant Guest Services Manager or in a more senior role. Candidates should be proficient with a property management system such as LightSpeed and Microsoft Office, including SharePoint; hospitality management education, Marriott experience, and Salesforce experience are assets.

Skills

Team Leadership
Coaching And Training
Guest Service
Problem Resolution
Revenue Management
Occupancy And Rate Optimization
Room Block Management
VIP Guest Coordination
Reservations Management
Rate Parity
Interdepartmental Collaboration
Rewards Program Compliance
Organizational Skills
Prioritization
Attention To Detail
Written And Verbal Communication

Benefits

Company Events
Dental Care
Disability Insurance
Discounted Or Free Food
Employee Assistance Program
Extended Health Care
Life Insurance
On-Site Gym
RRSP Matching
Generous Time Off
Hotel Discounts
Free Monthly Indoor Parking
Free Access To Fitness Center And Pool
Staff Meals
Food And Beverage Discounts
Learning And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Front Office
Hotel Operations
Property Management System
LightSpeed
Microsoft Office
SharePoint
Salesforce
Revenue Management
Occupancy
Average Daily Rate
Reservations
Rate Parity
Room Blocks
VIP Accommodations
Group Bookings
Rewards Program
Guest Experience
Service Recovery
Team Leadership
Staff Training
Marriott
SilverBirch Hotels And Resorts
Delta Hotels
Hospitality Management

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