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Added 3 mins ago
Website Manager
OpTalent | Canada | Recruitment
Toronto, ON · Etobicoke, ON
$100,000 to $130,000 CAD / year
Full-time
…agencies (website development; SEO), the Digital Experience Manager will ensure that all company websites (including those serving the commercial business) deliver business objectives, meet…
Added 4 mins ago
Branch Manager Advisor
Royal Bank of Canada
NS · INVERNESS, Nova Scotia
Full-time
As a Branch Manager Advisor, you fulfill a critical role in the branch with 40-50% of your time spent providing advice to clients as a Financial Advisor and 50-60% in a Branch leadership…
Added 4 mins ago
Manager – Market Analytics & Business Intelligence
AbbVie
Montreal, QC
Full-time
AbbVie Canada is seeking an inspiring people leader and strategic thinker for the Manager, Market Analytics & Business Intelligence (MABI) position within our Winning with Data team.
Added 4 mins ago
Urology, Therapeutic Specialist - Ontario
AbbVie
Mississauga, ON
$93,000 to $143,000 CAD / year
Full-time
…expertise. Share this market intelligence information with district manager and respective team members, in order to achieve alignment, to anticipate environmental change and to optimize…
Added 17 mins ago
Seasonal Sales Associate (Square One)
Knix
Mississauga, ON
$19.7 CAD / hour
Temporary
Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering…
Added 17 mins ago
Manager, Communications
Orano Canada
Saskatoon, SK
Full-time
Orano Canada is seeking a Communications Manager responsible for leading the company’s internal and external communication strategies, ensuring alignment with Orano Group’s global…
Added 17 mins ago
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Timmins, ON
Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 17 mins ago
Retail Assistant Store Manager-MC ALLISTER PLACE
Bath & Body Works
Saint John, NB
$22.75 to $28.55 USD / hour
Full-time
As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer…
Added 17 mins ago
Assistant General Manager - The Eddie Burger & Bar
Banff Hospitality Collective
Banff, AB
Full-time
The Assistant General Manager contributes to the success of The Eddie Burger & Bar by participating in the management of the daily operations of the restaurant, including management of all…
Added 17 mins ago
ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Georges, QC · St-Georges, QC
Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 17 mins ago
Assistant Front Store Manager, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Markham, ON
Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 17 mins ago
Retail Key Holder-Premium Outlets Montreal
Bath & Body Works
Mirabel, QC
$19.1 USD / hour
Part-time
…you're part of more than an iconic fragrance and personal care brand - you become part of Gingham Nation, where people are at the center of everything we…
Added 18 mins ago
Beauty Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Innisfil, ON
Full-time
Prepares performance appraisals in association with Front Store Manager
Added 18 mins ago
MANAGER-EN
La Vie En Rose
Granby, QC
Full-time
We’re a proudly local company with more than 5000 employees and more than 300 stores across Canada and our La Vie en Rose brand is in 19 countries around the globe (100 stores).
Added 18 mins ago
Project Manager
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
Full-time
The Manager, Strategic Projects plays a key role in supporting the delivery of SHN priorities through the execution of high-impact projects. Reporting into the Strategic Execution Office…
Added 18 mins ago
Seasonal Sales Associate (Robson)
Knix
Vancouver, BC
$19.7 CAD / hour
Temporary
Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering…
Added 18 mins ago
Seasonal Sales Associate (Sherway Gardens)
Knix
Toronto, ON · Etobicoke, ON
$19.7 CAD / hour
Temporary
Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering…
Added 18 mins ago
Seasonal Sales Associate (West 4th)
Knix
Vancouver, BC
$19.7 CAD / hour
Temporary
Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering…
Added 18 mins ago
Manager, Marketing
Loblaw Companies Limited
Brampton, ON
Full-time
…deliver national marketing strategies across seasonal events, brand programs, customer campaigns, digital and social channels, and in-store initiatives. The Manager will collaborate with…
Added 18 mins ago
ACTING ASSISTANT MANAGER-EN
La Vie En Rose
Langley (District), BC · Langley, BC
Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 18 mins ago
Graphic Designer & Brand Coordinator
Tourism Ch’illiwack
Chilliwack, BC
Full-time
Reports to: Executive Director + Destination Marketing Manager
Added 18 mins ago
Seasonal Sales Associate (Mission)
Knix
Calgary, AB
$19.7 CAD / hour
Temporary
Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering…
Added 18 mins ago
Client Advisor, Miu Miu Vancouver Holt Renfrew
Miu Miu
Vancouver, BC
Full-time
To be the “ambassador” who convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of the Brands. As such, to be responsible to maximize the…
Added 18 mins ago
Cashier Manager, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Regina, SK
Part-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 18 mins ago
Team Lead (Full time) - Reitmans
RCL - Reitmans Canada Ltd/Ltée
Calgary, AB
Full-time
…people, so join a creative, welcoming, and socially minded brand, and build a career that truly fits you at…

Jobbe

Front Office Manager

Halifax, NS, Canada

Job type: Full-time
Apply by: Oct 26, 2026
Posting language: English
Posted: Sep 26, 2026

Apply About employer

Applications open in a new tab.

Original job description

Marriott Hotels Resorts Halifax, Nova Scotia, Canada Full-time 2 days ago

job#onApply" href="/registration?applying_for_job_id=17088847">Apply now

$55,000 - $65,000 CAD yearly

Description

Additional Information: This hotel is owned and operated by an independent franchisee, SilverBirch Hotels and Resorts. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Leader. Problem-Solver. Guest Experience Champion. Sound like you? If you're a natural leader who thrives on creating memorable guest experiences, empowering teams, and driving revenue, this is your moment.

Who We Are

SilverBirch Hotels & Resorts is one of Canada's leading hotel management companies and manages a large portfolio of full-service, focused service and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott and Hilton.

At the newly renovated Delta Hotels by Marriott Halifax Downtown we're looking for a Guest Services Manager to lead our front-of-house team and champion the guest experience from check-in to check-out.

In this role, you'll be the heartbeat of our lobby, leading by example, coaching your team, and ensuring every guest feels welcomed, valued, and cared for.

Why You'll Love Working with Us

Join a supportive team where innovation and teamwork thrive! We prioritize a people-first approach, contribute to the community, take green initiatives, and focus on career growth with ample opportunities. Enjoy a prime location in the heart of downtown Halifax, close to everything!

Competitive Compensation & Bonus: Performance-based Equitable Compensation Plan, Generous Time Off, Comprehensive Insurance, Short-term Incentive Plan, RRSP Matching, Exclusive Hotel Discounts, etc.

The Extras That Matter: Staff meals, F&B discounts, free monthly indoor parking, and free access to our fitness center and pool.

Learning & Development: Career growth opportunities within SilverBirch and Marriott, plus access to our Learning Management System with over 3,000 courses.

Workplace Wellness and Inclusion: Comprehensive resources including an active OH&S Committee promoting workplace safety, EFAP-accessible mental health support, inclusive DE&I initiatives, and accommodation practices that prioritize employee wellbeing and belonging.

What You'll Do

Provide leadership, training, and support to Guest Services associates, ensuring consistency in service delivery and operational excellence.
Actively coach and lead associates through guest problem resolution, turning service opportunities into moments of loyalty.
Lead, motivate, and coach your team to maximize productivity, engagement, and satisfaction, including supporting incentive programs where applicable.
Promote interdepartmental cooperation to ensure seamless guest experiences across Front Office, Housekeeping, Sales, and F&B.
Practice revenue management fundamentals to maximize occupancy and average rates while maintaining high-quality guest service.
Ensure accuracy of room block assignments, special requests, and VIP accommodations; distribute VIP lists with care.
Support SilverBirch Brand Reservations and all booking channels to ensure accuracy and rate parity.
Communicate rate strategies and revenue expectations to Front Office and Reservations teams to maximize revenue potential.
Collaborate with Sales on group booking status and maintain room rate control and availability.
Train and monitor Rewards Program requirements to ensure brand standards and objectives are met.
Other related duties as assigned.

How You Excel

A natural leader and coach who brings out the best in others.
Self-starter with initiative to see assignments through to completion.
Strong organizational skills with the ability to prioritize tasks and manage competing demands.
Analytical mindset with sharp attention to detail.
Excellent verbal and written communication skills, with a strong customer service focus and problem resolution abilities.
Passionate about creating a positive, high-performing team culture.

Where You'll Work:

How We Thrive in Our Working Environment

You'll be based in a dynamic front office environment, with time spent at the desk, in back-of-house spaces, and throughout the hotel lobby. You'll be where the action is, connecting with guests and leading your team in real time.

When You'll Work:

Hospitality is a 24/7 industry, and our teams show up for each other. This role requires flexibility to work a variety of shifts, including days, afternoons, evenings, weekends, and holidays. We believe in balance and support our leaders to manage their time effectively.

What You Bring

Minimum three (3) years of experience in guest services, with a minimum one (1) year of experience in an Assistant Guest Services Manager role or above.
Strong proficiency with a property management systems (LightSpeed or similar) and all Microsoft Office software, including SharePoint.
Post-secondary education in Hospitality Management, previous Marriott experience, and/or Salesforce experience is an asset.

Ready to Lead the Way?

If you're a passionate leader who believes great service starts with great people, and you're ready to make your mark at a property on the rise, we'd love to meet you.

SilverBirch Hotels & Resorts is supportive of workforce diversity and encourages applications from qualified individuals.

SilverBirch Hotels & Resorts welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Notice to potential job applicants:If you are considering employment with us, please be advised that SilverBirch Hotels & Resorts does not require job applicants to pay a fee for a job application or opportunity; and does not make unsolicited offers of employment.

Thank you for your interest! We sincerely appreciate you taking the time to apply. While we'd love to respond to everyone, only shortlisted candidates will be contacted for screenings and interviews. Wishing you all the best.

Pay: $55,000.00-$65,000.00 per year

Benefits: Company events, Dental care, Disability insurance, Discounted or free food, Employee assistance program, Extended health care, Life insurance, On-site gym, and RRSP matching.

This company is an equal opportunity employer.

frnch1

Marriott Hotels Resorts

job#onApply" href="/registration?applying_for_job_id=17088847">Apply now

Halifax, Nova Scotia, Canada

On-site

Full-time

$55,000 - $65,000 CAD yearly

2 days ago

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What You'll Do

Provide leadership, training, and support to Guest Services associates, ensuring consistency in service delivery and operational excellence.
Actively coach and lead associates through guest problem resolution, turning service opportunities into moments of loyalty.
Lead, motivate, and coach your team to maximize productivity, engagement, and satisfaction, including supporting incentive programs where applicable.
Promote interdepartmental cooperation to ensure seamless guest experiences across Front Office, Housekeeping, Sales, and F&B.
Practice revenue management fundamentals to maximize occupancy and average rates while maintaining high-quality guest service.
Ensure accuracy of room block assignments, special requests, and VIP accommodations; distribute VIP lists with care.
Support SilverBirch Brand Reservations and all booking channels to ensure accuracy and rate parity.
Communicate rate strategies and revenue expectations to Front Office and Reservations teams to maximize revenue potential.
Collaborate with Sales on group booking status and maintain room rate control and availability.
Train and monitor Rewards Program requirements to ensure brand standards and objectives are met.
Other related duties as assigned.

What You Bring

Minimum three (3) years of experience in guest services, with a minimum one (1) year of experience in an Assistant Guest Services Manager role or above.
Strong proficiency with a property management systems (LightSpeed or similar) and all Microsoft Office software, including SharePoint.
Post-secondary education in Hospitality Management, previous Marriott experience, and/or Salesforce experience is an asset.

Apply About employer

More about this job

Responsibilities

Lead, train, and coach Guest Services associates while resolving guest concerns and maintaining consistent service standards. Coordinate front-office operations, reservations, VIP and group bookings, and revenue strategies to support guest satisfaction and hotel performance.

Requirements

Requires at least three years of guest services experience, including at least one year as an Assistant Guest Services Manager or in a more senior role. Candidates should be proficient with a property management system such as LightSpeed and Microsoft Office, including SharePoint; hospitality management education, Marriott experience, and Salesforce experience are assets.

Skills

Team Leadership
Coaching And Training
Guest Service
Problem Resolution
Revenue Management
Occupancy And Rate Optimization
Room Block Management
VIP Guest Coordination
Reservations Management
Rate Parity
Interdepartmental Collaboration
Rewards Program Compliance
Organizational Skills
Prioritization
Attention To Detail
Written And Verbal Communication

Benefits

Company Events
Dental Care
Disability Insurance
Discounted Or Free Food
Employee Assistance Program
Extended Health Care
Life Insurance
On-Site Gym
RRSP Matching
Generous Time Off
Hotel Discounts
Free Monthly Indoor Parking
Free Access To Fitness Center And Pool
Staff Meals
Food And Beverage Discounts
Learning And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Front Office
Hotel Operations
Property Management System
LightSpeed
Microsoft Office
SharePoint
Salesforce
Revenue Management
Occupancy
Average Daily Rate
Reservations
Rate Parity
Room Blocks
VIP Accommodations
Group Bookings
Rewards Program
Guest Experience
Service Recovery
Team Leadership
Staff Training
Marriott
SilverBirch Hotels And Resorts
Delta Hotels
Hospitality Management

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