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Jobbe

Member Service Representative

Alberton, PE, Canada

Job type: Full-time
Apply by: Oct 2, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Provincial Credit Union Alberton, Prince Edward Island, Canada Full-time 3 days ago

job#onApply" href="/registration?applying_for_job_id=17142385">Apply now

$45,870 - $50,967 CAD yearly

Member Service Representative

Branch Location: Alberton, PE

At Provincial Credit Union, we’re more than a financial institution - we’re a people-first, purpose-driven organization, proudly recognized as one of Canada’s Top 100 Employers for 2026. We’re on a mission to provide trusted financial advice, education, and planning that empowers Islanders to thrive.

Looking for an opportunity to build a career in financial services? Join our Alberton branch as a Member Service Representative and gain valuable banking experience. This role is ideal for someone who enjoys helping people, thrives in a customer-focused environment, and wants to develop new skills in the financial industry.

What You’ll Do:

Be the first point of contact for members visiting the branch.
Process deposits, withdrawals, bill payments, and other daily transactions.
Help members understand products and services that can support their financial goals.
Deliver a friendly, accurate, and efficient member experience.

What You Have:

Required Education and Experience

High School Diploma
Customer service experience is considered an asset; we welcome applicants from retail, hospitality, administrative, and other service-focused backgrounds.

Skills And Abilities

Experience and eagerness to provide superior customer service.
Strong organizational skills and attention to detail with the ability to process information with high levels of accuracy.
Professional manner and poise, and sensitivity in dealing with confidential information and materials.
Excellent verbal and written communication skills.
Intermediate proficiency required in Microsoft Suite and demonstrated ability to quickly adapt to new technologies.

Why You’ll Love It Here:

We believe our employees deserve the same outstanding care we give our members. That’s why we offer:

A People-First Culture: Join a supportive team that values collaboration, positivity, and community impact.
Competitive Pay & Bonus Program: Market-aligned salary plus the opportunity for annual bonuses.
Comprehensive Benefits: Health and dental coverage, sick time, and a Defined Contribution Pension Plan & Group Retirement Savings Plan with up to 9% employer contribution.
Work-Life Balance: Three weeks’ vacation to start, plus four personal days and two volunteer days each year.
Career Growth: Tuition reimbursement, training opportunities, and career progression pathways.
Extra Perks: Annual fitness and clothing allowance, reduced employee loan and mortgage rates, and no service fees on banking transactions.
Salary Range: $45,870 - $50,967.

Additional Information

Bondability Requirement: Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).
Closing Date: October 2nd, 2026.

Diversity & Inclusion

At Provincial Credit Union, we’re committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.

Provincial Credit Union

job#onApply" href="/registration?applying_for_job_id=17142385">Apply now

Alberton, Prince Edward Island, Canada

On-site

Full-time

$45,870 - $50,967 CAD yearly

3 days ago

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Tyne Valley, Prince Edward Island, Canada

Full-time

Member Service Representative

Branch Location: Alberton, PE

At Provincial Credit Union, we’re more than a financial institution - we’re a people-first, purpose-driven organization, proudly recognized as one of Canada’s Top 100 Employers for 2026. We’re on a mission to provide trusted financial advice, education, and planning that empowers Islanders to thrive.

Looking for an opportunity to build a career in financial services? Join our Alberton branch as a Member Service Representative and gain valuable banking experience. This role is ideal for someone who enjoys helping people, thrives in a customer-focused environment, and wants to develop new skills in the financial industry.

What You’ll Do:

Be the first point of contact for members visiting the branch.
Process deposits, withdrawals, bill payments, and other daily transactions.
Help members understand products and services that can support their financial goals.
Deliver a friendly, accurate, and efficient member experience.

Required Education And Experience

High School Diploma
Customer service experience is considered an asset; we welcome applicants from retail, hospitality, administrative, and other service-focused backgrounds.

Skills And Abilities

Experience and eagerness to provide superior customer service.
Strong organizational skills and attention to detail with the ability to process information with high levels of accuracy.
Professional manner and poise, and sensitivity in dealing with confidential information and materials.
Excellent verbal and written communication skills.
Intermediate proficiency required in Microsoft Suite and demonstrated ability to quickly adapt to new technologies.

Why You’ll Love It Here:

We believe our employees deserve the same outstanding care we give our members. That’s why we offer:

A People-First Culture: Join a supportive team that values collaboration, positivity, and community impact.
Competitive Pay & Bonus Program: Market-aligned salary plus the opportunity for annual bonuses.
Comprehensive Benefits: Health and dental coverage, sick time, and a Defined Contribution Pension Plan & Group Retirement Savings Plan with up to 9% employer contribution.
Work-Life Balance: Three weeks’ vacation to start, plus four personal days and two volunteer days each year.
Career Growth: Tuition reimbursement, training opportunities, and career progression pathways.
Extra Perks: Annual fitness and clothing allowance, reduced employee loan and mortgage rates, and no service fees on banking transactions.
Salary Range: $45,870 - $50,967.

Additional Information

Bondability Requirement: Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).
Closing Date: October 2nd, 2026.

Apply About employer

More about this job

Responsibilities

Serve as the first point of contact for credit union members and process deposits, withdrawals, bill payments, and other daily transactions. Explain relevant products and services to members and provide friendly, accurate, and efficient service.

Requirements

A high school diploma is required; customer service experience is considered an asset, including experience in retail, hospitality, administration, or other service-focused work. Candidates should have strong customer service, organizational, communication, accuracy, confidentiality, and intermediate Microsoft Suite skills, and be able to adapt quickly to new technology.

Skills

Customer Service
Communication
Organization
Attention To Detail
Accuracy
Confidentiality
Microsoft Suite
Technology Adaptability
Financial Transactions
Member Support

Benefits

Annual Bonus Opportunity
Health Insurance
Dental Insurance
Sick Leave
Group Retirement Savings Plan
Three Weeks Of Vacation
Four Personal Days
Two Volunteer Days
Tuition Reimbursement
Training Opportunities
Career Progression Opportunities
Annual Fitness Allowance
Annual Clothing Allowance
Reduced Employee Loan And Mortgage Rates
No Banking Transaction Service Fees

Visa sponsorship

Not detected in the job text

Keywords

Credit Union
Financial Services
Banking
Member Service
Customer Service
Deposits
Withdrawals
Bill Payments
Financial Products
Financial Goals
Microsoft Suite
Confidential Information
Accuracy
Communication
Organization
Technology Adaptability
Fidelity Bond
Criminal Check
Credit Check

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