Closed listing
Part-Time Customer Service Associate - Bilingual
- Saint John, NB, Canada
Part-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Part-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
J.D. Irving Saint John, New Brunswick, Canada Part-time 2 days ago
job#onApply" href="/registration?applying_for_job_id=17548550">Apply now
$16.10 - $16.10 CAD hourly
Description
Reporting to the Customer Service Team Lead, the Customer Service Associate must assist customers in processing their requests and ensure the data is accurate.
Starting wage for this role is $16.10.
Responsibilities
job#onApply" href="/registration?applying_for_job_id=17548550">Apply now
Saint John, New Brunswick, Canada
On-site
Part-time
$16.10 - $16.10 CAD hourly
2 days ago
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job#onApply" href="/registration?applying_for_job_id=17548550">Apply now
$16.10 - $16.10 CAD hourly
Description
Reporting to the Customer Service Team Lead, the Customer Service Associate must assist customers in processing their requests and ensure the data is accurate.
Starting wage for this role is $16.10.
Responsibilities
- Acts as primary liaison between the customer and operations to provide the customer with product support and inquiries, answering questions, resolving order or account issues on Email, Chat and Phone
- Maintains records of history for all customer interaction in the customer service tool
- Identifies sales leads and potential opportunities
- Meets customer service targets
- Handles customer complaints and takes appropriate measures to ensure customer satisfaction and resolution
- Applies customer service to all customer interactions through all channels
- Ad hoc tasks as required
- Call Center & Customer Service experience an asset
- Strong verbal and written communication skills
- Active listening skills to determine customer needs and a best course of action
- Proven problem-solving skills
- Flexibility and adaptability to work in a fast-paced environment
- Technical proficiency with call center systems, including customer relationship (CRM) platform experience an asset
- Must be able to work well with a team and independently
- Available to work flexible hours/shift work
- Bilingual (English, French)
job#onApply" href="/registration?applying_for_job_id=17548550">Apply now
Saint John, New Brunswick, Canada
On-site
Part-time
$16.10 - $16.10 CAD hourly
2 days ago
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Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
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- Saint John, New Brunswick, Canada
Responsibilities
- Acts as primary liaison between the customer and operations to provide the customer with product support and inquiries, answering questions, resolving order or account issues on Email, Chat and Phone
- Maintains records of history for all customer interaction in the customer service tool
- Identifies sales leads and potential opportunities
- Meets customer service targets
- Handles customer complaints and takes appropriate measures to ensure customer satisfaction and resolution
- Applies customer service to all customer interactions through all channels
- Ad hoc tasks as required
- Call Center & Customer Service experience an asset
- Strong verbal and written communication skills
- Active listening skills to determine customer needs and a best course of action
- Proven problem-solving skills
- Flexibility and adaptability to work in a fast-paced environment
- Technical proficiency with call center systems, including customer relationship (CRM) platform experience an asset
- Must be able to work well with a team and independently
- Available to work flexible hours/shift work
- Bilingual (English, French)
More about this job
Responsibilities
Support customers with product inquiries and resolve order or account issues through email, chat, and phone. Maintain interaction records, identify sales opportunities, meet service targets, and handle complaints to achieve customer satisfaction.
Requirements
Call center or customer service experience is an asset, along with strong communication, active listening, and problem-solving skills. Candidates should be adaptable, comfortable working independently and with a team, available for flexible shifts, and bilingual in English and French.
Skills
- Customer Service
- Verbal Communication
- Written Communication
- Active Listening
- Problem-Solving
- Adaptability
- Call Center Systems
- Teamwork
- Order and Account Issue Resolution
- Complaint Handling
- Sales Lead Identification
- English
- French
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Sales
Keywords
- Customer Service
- Call Center
- Product Support
- Customer Inquiries
- Chat
- Phone
- Customer Service Tool
- Order Issues
- Account Issues
- Sales Leads
- Customer Service Targets
- Complaint Resolution
- Active Listening
- Problem-Solving
- Flexible Shifts
- English
- French