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Patient Services Specialist - Part Time

  • Quispamsis, NB, Canada

Part-time

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Part-time
Closing date
Working hours
20-29 hours per week
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

FYidoctors Careers Quispamsis, New Brunswick, Canada Part-time 2 days ago

job#onApply" href="/registration?applying_for_job_id=16958105">Apply now

$17.09 - $18.80 CAD hourly

Our FYidoctors - Quispamsis clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!

In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.

This position is a part-time role working 20-29 hours per week. Our clinic is open Monday to Friday. 

What You’ll Do

  • Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email
  • Perform pre-testing to support comprehensive eye care
  • Coordinate appointments, prepare prescription printouts, and manage billing and payments
  • Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear
  • Deliver exceptional customer service ensuring a positive patient experience
  • Support clinic operations by performing additional duties as required

What You Bring

  • Previous retail experience is considered an asset
  • Ability to multi-task and thrive in a fast-paced environment
  • Proficiency with technology and computers, including MS Office Suite
  • Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
  • A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively

How You'll Benefit   

  • Competitive wages with the opportunity to earn quarterly bonuses (available at qualifying clinics) 
  • Comprehensive benefits package featuring exceptional optical coverage
  • Rapid and ongoing growth, providing a consistently challenging and rewarding environment   
  • A workplace culture that fosters collaboration and teamwork
  • Continuous training and development opportunities to support your career growth

Why You Should Join Us 

FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider.  Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth.  At FYi, you'll have a meaningful impact on people's lives and have fun doing it. 

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $17.09 to $18.80 hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth

FYidoctors Careers

job#onApply" href="/registration?applying_for_job_id=16958105">Apply now

Quispamsis, New Brunswick, Canada

On-site

Part-time

$17.09 - $18.80 CAD hourly

2 days ago

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Our FYidoctors - Quispamsis clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!

In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.

This position is a part-time role working 20-29 hours per week. Our clinic is open Monday to Friday. 

What You’ll Do

  • Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email
  • Perform pre-testing to support comprehensive eye care
  • Coordinate appointments, prepare prescription printouts, and manage billing and payments
  • Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear
  • Deliver exceptional customer service ensuring a positive patient experience
  • Support clinic operations by performing additional duties as required

What You Bring

  • Previous retail experience is considered an asset
  • Ability to multi-task and thrive in a fast-paced environment
  • Proficiency with technology and computers, including MS Office Suite
  • Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
  • A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively

How You'll Benefit   

  • Competitive wages with the opportunity to earn quarterly bonuses (available at qualifying clinics) 
  • Comprehensive benefits package featuring exceptional optical coverage
  • Rapid and ongoing growth, providing a consistently challenging and rewarding environment   
  • A workplace culture that fosters collaboration and teamwork
  • Continuous training and development opportunities to support your career growth

Why You Should Join Us 

FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider.  Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth.  At FYi, you'll have a meaningful impact on people's lives and have fun doing it. 

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $17.09 to $18.80 hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth
More about this job

Requirements

Previous retail experience is an asset, along with computer proficiency, including the Microsoft Office Suite. Candidates should communicate well, multitask in a fast-paced environment, and be adaptable, proactive team players who can manage changing priorities.

Skills

  • Patient Service
  • Customer Service
  • Patient Check-In And Check-Out
  • Pre-Testing
  • Appointment Coordination
  • Billing And Payments
  • Eyewear Repairs And Adjustments
  • Multitasking
  • Computer Proficiency
  • Microsoft Office Suite
  • Communication
  • Interpersonal Skills
  • Teamwork
  • Adaptability
  • Managing Changing Priorities

Benefits

  • Quarterly Bonus Opportunities
  • Optical Coverage
  • Training And Development Opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Healthcare
  • Customer Service & Support
  • Retail

Keywords

  • Patient Services
  • Eye Care
  • Patient Check-In
  • Patient Check-Out
  • Pre-Testing
  • Appointment Coordination
  • Prescription Printouts
  • Billing
  • Payments
  • Eyewear Pickups
  • Eyewear Repairs
  • Eyewear Adjustments
  • Customer Service
  • Retail Experience
  • Microsoft Office Suite
  • Computer Proficiency
  • Patient Experience
  • Clinic Operations
  • Teamwork
  • Communication
  • Multitasking

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