Find work in Canada.

325,301 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
Manager, ERP Delivery Lead
Avanade
Toronto, ON
Full-time
We are seeking an experienced Manager, ERP Delivery Lead to lead complex ERP transformation programs and strategic client engagements. This role is accountable for delivery outcomes across…
Added 12 mins ago
Customer Success Manager
Airbus
Waterloo, ON
Full-time
The Customer Success Manager (CSM) team is a key enabler of the Customer Experience Organization. The CSM has the responsibility to engage with the airline customers to identify their…
Added 12 mins ago
Assistant Store Manager Winners HomeSense Cobourg Shopping Centre
TJX Canada – Winners, Marshalls, HomeSense
Cobourg, ON
$48,592.5 to $68,029.5 CAD / year
Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 12 mins ago
Small Business Relationship Manager VP
Associated Bank
Richmond, BC
Full-time
As a Small Business Banking Relationship Manager, you'll build and grow relationships with business clients while helping them achieve their financial goals. You'll manage a portfolio of…
Added 27 mins ago
Sr. Customer Success Manager
Assent
Toronto, ON · Ottawa, Ontario
$100,000 to $130,000 CAD / year
Full-time
The Senior Customer Success Manager will play an integral role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their…
Added 27 mins ago
Sr. Customer Success Manager
Assent
Ottawa, ON
$100,000 to $130,000 CAD / year
Full-time
The Senior Customer Success Manager will play an integral role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their…
Added 42 mins ago
Product Engineer
RaiseDesk
Remote, Canada
Full-time · Remote
The team is small and entirely senior. There is no project manager and no formal onboarding program. You will be given context and outcomes, and you will decide how to get there. We expect…
Added 42 mins ago
Senior Applied AI Engineer
RaiseDesk
Remote, Canada
Full-time · Remote
The team is small and entirely senior. There is no project manager and no formal onboarding program. You will be given context and outcomes, and you will decide how to get there. We expect…
Added 42 mins ago
Senior QA Engineer
RaiseDesk
Remote, Canada
Full-time · Remote
The team is small and entirely senior. There is no project manager and no formal onboarding program. You will be given context and outcomes, and you will decide how to get there. We expect…
Added 42 mins ago
Dewatering Project Manager
WJ Groundwater
Toronto, ON · North York, Ontario
Full-time
Deliver WJ’s contractual obligations by defining the project program to meet targets and achieve top-tier industry benchmarks for quality, financials, and overall project delivery.
Added 57 mins ago
HEALTH CARE AIDE
Lifetimes Limited Partn
Tillsonburg, ON
$19.22 CAD / hour
Full-time
The Health Care Aide reports to the Health and Wellness Manager or designate and provides residents with physical and personal care needs to a high-quality standard and with sensitivity.…
Added 57 mins ago
Senior Manager, Video Production
St. Joseph Communications
Toronto, ON
$80,000 to $90,000 CAD / year
SJC Media is looking for a Senior Manager, Video Production to lead our video team and help us build the next generation of video & audio production across Toronto Life, Maclean's,…
Added 57 mins ago
Student, Canadian Tax Accountant (Summer 2027, 12 Months)
OMERS
Toronto, ON · Head Office Toronto
Full-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 57 mins ago
Student, US Tax Accountant (Summer 2027, 12 Months)
OMERS
Toronto, ON · Head Office Toronto
Full-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 1 hour ago
COOK, PART-TIME
Lifetimes Limited Partn
Toronto, ON
$22.24 CAD / hour
Part-time
The Cook reports to the Culinary Services Manager and is expected to demonstrate commitment to resident safety by providing high-quality care in accordance with the organization's vision…
Added 1 hour ago
SAP Success Plan Manager – Specialist
SAP IT Business Systeme
Vancouver, BC · Calgary, Alberta
$99,900 to $217,300 CAD / year
Full-time
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply…
Added 1 hour ago
Project Manager
Livestock Water Recycling
Calgary, AB
Full-time
As our Project Manager, you’ll own every project to the moment it’s handed to operations. You’ll work alongside our CEO, dealers, and sales team on developing new projects. Then you’ll lead…
Added 1 hour ago
Delivery Solutions Architect
Databricks
Canada
…levels with an organization. You will report directly to a DSA Manager within the Field Engineering…
Added 2 hours ago
Senior Legal Contracts and Risk Manager-EN
CAE
Montreal, QC
Full-time
Telemedicine Employee and Family Assistance Program
Added 2 hours ago
Senior Legal Contracts and Risk Manager
CAE
Montreal, QC
Full-time
Telemedicine Employee and Family Assistance Program
Added 2 hours ago
Portfolio Manager/Director, Portfolio Construction
AIMCo
Calgary, AB
Full-time
We are seeking an experienced Portfolio Manager to join AIMCo’s Public Equities team. Reporting to the Managing Director, Portfolio Construction, Public Equities, this role will help…
Added 2 hours ago
Project Manager, Government and Collaboration Programs, and Academic Partnerships-EN
CAE
Montreal, QC
Full-time
As a Project Manager in the Government and Collaborations Programs, and Academic Partnerships team, you will work closely with the project managers that make up the team and contributors…
Added 2 hours ago
Customer Onboarding Specialist
Jobber
Toronto, ON
Full-time
Reporting to a Manager, Customer Onboarding, our Customer Onboarding Specialists play a pivotal role in welcoming new home service businesses to Jobber and setting them up for long-term…
Added 2 hours ago
Senior Condominium Manager
FirstService Residential Canada
Toronto, ON
Full-time
We have a comprehensive benefits program inclusive of a Health Spending Account, Workperks, and more! Most importantly, we are committed to empowering, developing and supporting all our…
Added 2 hours ago
Technical Manager - Papermaking (Canada)
Irving Consumer Products
Toronto, ON
Full-time

Jobber

Customer Onboarding Specialist

Vancouver, BC, Canada

Pay: This role comes with a fixed compensation structure, starting at $59,000 CAD.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Does your definition of success mean empowering others?

Then Jobber might be the place for you! We’re looking for a Customer Onboarding Specialist to join our Success team!

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be. The way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience leading the way, we’ve come a long way from our first customer in 2011, but we’ve just scratched the surface of what we want to accomplish for our customers.

Our Success team works together with other teams and stakeholders to bring our company values to life for our customers. By being humble, supportive, and truly giving a sh*t, the Success team ensures that our customers are successful in Jobber. This team thrives on meaningful and impactful communication with one another and with our customers, and plays a significant role in the lives of the entrepreneurs and business owners that utilize Jobber.

The role

Reporting to a Manager, Customer Onboarding, our Customer Onboarding Specialists play a pivotal role in welcoming new home service businesses to Jobber and setting them up for long-term success. By removing technical barriers, streamlining digital payments, and guiding Service Providers (SPs) through a structured onboarding journey, we ensure a smooth start and position them to get real value from Jobber quickly.

As a Customer Onboarding Specialist, you’ll manage a portfolio of home service businesses and act as their trusted advisor through onboarding. You’ll guide each customer through a defined progression, from their first kickoff conversation to full activation in their first 90 days, working to clear milestones and service commitments along the way. You’ll consult on Jobber features, workflows, and integrations, recommend tailored solutions that move their business forward, and use scalable tactics to support many customers well at once. You’ll also collaborate closely with cross-functional teams across Jobber, including Sales, Customer Success, and R&D, to keep improving how we onboard.

What You’ll Do

Guide a portfolio of new customers through a structured onboarding progression, from kickoff to activation, hitting clear milestones and timelines along the way.
Be a product expert so our customers are set up for success from day one, driving the value of features, workflows, and how to use Jobber effectively for their business.
Actively listen to customers’ needs, build strong relationships, and deliver customer focused solutions rooted in empathy.
Be patient and reliable for our customers when things aren’t going the way they expected.
Use AI-assisted workflows every day for session prep, follow-ups, and account context, so more of your time goes to the customer conversation itself.
Drive and encourage feedback loops that strengthen a customer retention mindset across the team.
Strive for execution excellence by helping optimize our tooling, processes, and workflows.
Become an ambassador of our culture by being humble, supportive, and someone who truly gives a sh*t!

To be successful, you’ll need

Customer service experience, ideally in a role providing high touch customer service. Bonus points for high volume and SaaS environments.
A track record of exceptional customer support and onboarding of new customers to complex products.
Comfort operating inside structured systems: defined playbooks, milestones, and metrics, while still bringing judgment and a personal touch to every customer.
Next level communication and relationship building abilities. We move fast, which means you’ll need to build a high degree of trust with peers, key stakeholders, and the customers who are our life blood.
Experience with a modern CRM and scheduling stack (we use Salesforce, Chili Piper, and Slack) and the ability to pick up new tools quickly.
Hands-on comfort using AI tools in your daily work, and the adaptability to keep pace as our tooling and workflows evolve.
A performance driven, achievement oriented mindset with a bias for action and an eagerness to take initiative.
Agility and adaptability in a fast-paced environment. We’re growing fast and things change every day. What worked yesterday might not work anymore, and you need to be energized by that kind of challenge.
An incredible passion for our customers and a connection to our purpose: to help small businesses be more successful.

Compensation:

At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role comes with a fixed compensation structure, starting at $59,000 CAD.

Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.

If you have any questions about our compensation approach, we encourage open conversations throughout the hiring process!

Please note: To better support our customer our Customer Onboarding Specialist team works a weekday shift and will require the ability to work one weekend day every four weeks to better serve our customers.

What you can expect from Jobber:

A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!

Apply About employer

More about this job

Responsibilities

Guide a portfolio of new home service businesses through a structured onboarding journey, from kickoff to activation, helping customers adopt Jobber features, workflows, and integrations. Build trusted customer relationships, use AI-assisted workflows, gather feedback, improve onboarding processes, and collaborate with Sales, Customer Success, and R&D.

Requirements

Requires customer service experience, ideally in high-touch support, and a track record of onboarding customers to complex products; high-volume or SaaS experience is an advantage. Candidates should communicate and build relationships effectively, work within structured playbooks and metrics, use CRM and AI tools, and demonstrate initiative, adaptability, and a strong customer focus.

Skills

Customer Onboarding
Customer Service
Customer Support
Relationship Building
Communication
Product Expertise
SaaS
CRM
Salesforce
Chili Piper
Slack
AI Tools
Workflow Optimization
Active Listening
Adaptability
Cross-Functional Collaboration

Benefits

Equity Rewards
Health and Wellness Stipends
Retirement Savings Matching
Extended Health Benefits
Fully Paid Health Premiums
Stock Options
Career Coaching
Learning and Leadership Programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Onboarding
Home Services
SaaS
Customer Success
Customer Retention
Product Adoption
Digital Payments
Structured Onboarding
Milestones
Service Commitments
Customer Activation
Salesforce
Chili Piper
Slack
AI-Assisted Workflows
Session Preparation
Follow-Ups
Account Context
Customer Feedback
Workflow Optimization
Cross-Functional Collaboration
Sales
Research and Development
Integrations
High-Touch Customer Service

Report this job