Find work in Canada.

322,396 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 24 mins ago
Financial Planning Internship - Wealth Advisor Practice - Winter 2027
IG Wealth Management
AB · Alberta, Canada
Volunteer
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 24 mins ago
Corporate Partnerships Manager
CPA Ontario
Toronto, ON
Full-time
CPA Ontario is currently in search of a Corporate Partnerships Manager who will play a key role in growing corporate learning partnerships. Acting as a trusted advisor, they build strong…
Added 27 mins ago
Financial Advisor Trainee - Huntsville Place Mall Branch
Scotiabank
Huntsville, ON
At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that…
Added 56 mins ago
Safety Trainer
Sunbelt Rentals, Inc.
Dartmouth, NS
Full-time
Act as an advisor regarding safety issues and standards to SBR employees and customers.
Added 56 mins ago
Safety Trainer
Sunbelt Rentals, Inc.
Barrie, ON
Full-time
Act as an advisor regarding safety issues and standards to SBR employees and customers.
Added 56 mins ago
Director, FP&A – Corporate Functions
Electronic Arts
Vancouver, BC
The Director, Corporate Functions FP&A serves as the senior finance partner and trusted advisor to EA's Corporate Functions, including People Experience, Real Estate, Finance, Legal, and…
Added 56 mins ago
Senior Manager, Compensation
Electronic Arts
Vancouver, BC
You will be a strategic advisor and consultant to PE Partners and Business leaders to guide and meet complex business and talent needs. You will advise on the implementation, communication,…
Added 1 hour ago
Principal Professional Services Consultant
Fortra
Canada
Full-time
…fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much…
Added 1 hour ago
Senior Governance & Control Analyst-1
TD
Toronto, ON
Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 1 hour ago
CEO and Chief Librarian
Town of Bracebridge
Bracebridge, ON
$130,020.8 to $152,115.6 CAD / year
Full-time
The Coulson Family Library welcomes patrons from across the region and neighbouring communities to participate in its innovative programming and services. Extensive community engagement…
Added 1 hour ago
Sourcing Manager- Human Resources Category Lead
Societe Generale
Montreal, QC
Full-time
…services, preferably supporting investment banking businesses and on Human Resource related purchases (including contingent labor, recruitment, benefits, learning & development, payroll,…
Added 1 hour ago
Commercial Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Yorkton, SK
Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related…
Added 1 hour ago
Access Services Advisor
McGill University
Sherbrooke, QC
Full-time
Under the supervision of the Associate Director, Advising and Learning Supports, the Access Services Advisor serves as a primary point of contact for students with disabilities experiencing…
Added 1 hour ago
Financial Advisor - Parkdale & Stewart Branch, Brockville, Ontario
Scotiabank
Brockville, ON
At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that…
Added 1 hour ago
Advisor, Securities
Desjardins
Laval, QC
Full-time
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences,…
Added 1 hour ago
In-Store Credit Sales Advisor- Mississauga
Kognitive Sales Solutions
Mississauga, ON
Part-time
Those with a hunger to keep learning through coaching, feedback, and hands-on experience
Added 1 hour ago
Senior Manager, Sales Effectiveness
BMO
Toronto, ON · BMOPLACE
Full-time
Acts as a subject matter expert on specific marketing and sales force programs and applications. Analyzes business opportunities to recommend new strategies, programs, and tactics. Designs…
Added 1 hour ago
Bilingual Talent Acquisition Advisor (12 Month Contract)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · Montreal, QC
Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Added 1 hour ago
Senior Talent Acquisition Advisor (12 Month Contract)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · Montreal, QC
Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Added 2 hours ago
Auto Insurance Advisor
HUB International
Winnipeg, MB
Part-time
Acting as the first point of contact to all clients, the Auto Insurance Advisor is responsible for providing professional, accurate, efficient, and courteous advice to all clients with…
Added 2 hours ago
Director, Resident Doctors Employment Affairs Office
Vancouver Coastal Health
Vancouver, BC
$73.58 to $105.77 CAD / hour
Full-time
…opportunity to shape how Resident Doctors are supported as employees and integrated into healthcare services and clinical learning environments across British Columbia. Reporting to the…
Added 2 hours ago
Bilingual Talent Acquisition Advisor (12 Month Contract)
Canada Life
London, ON
Full-time
Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Added 2 hours ago
Senior Talent Acquisition Advisor (12 Month Contract)
Canada Life
London, ON
Full-time
Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Added 2 hours ago
Senior Talent Acquisition Advisor (12 Month Contract)
Canada Life
Toronto, ON
Full-time
Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Added 2 hours ago
Senior Talent Acquisition Advisor (12 Month Contract)
Canada Life
Winnipeg, MB
Full-time
Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Jobber

Customer Onboarding Specialist

Vancouver, BC, Canada

Pay: This role comes with a fixed compensation structure, starting at $59,000 CAD.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Does your definition of success mean empowering others?

Then Jobber might be the place for you! We’re looking for a Customer Onboarding Specialist to join our Success team!

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be. The way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience leading the way, we’ve come a long way from our first customer in 2011, but we’ve just scratched the surface of what we want to accomplish for our customers.

Our Success team works together with other teams and stakeholders to bring our company values to life for our customers. By being humble, supportive, and truly giving a sh*t, the Success team ensures that our customers are successful in Jobber. This team thrives on meaningful and impactful communication with one another and with our customers, and plays a significant role in the lives of the entrepreneurs and business owners that utilize Jobber.

The role

Reporting to a Manager, Customer Onboarding, our Customer Onboarding Specialists play a pivotal role in welcoming new home service businesses to Jobber and setting them up for long-term success. By removing technical barriers, streamlining digital payments, and guiding Service Providers (SPs) through a structured onboarding journey, we ensure a smooth start and position them to get real value from Jobber quickly.

As a Customer Onboarding Specialist, you’ll manage a portfolio of home service businesses and act as their trusted advisor through onboarding. You’ll guide each customer through a defined progression, from their first kickoff conversation to full activation in their first 90 days, working to clear milestones and service commitments along the way. You’ll consult on Jobber features, workflows, and integrations, recommend tailored solutions that move their business forward, and use scalable tactics to support many customers well at once. You’ll also collaborate closely with cross-functional teams across Jobber, including Sales, Customer Success, and R&D, to keep improving how we onboard.

What You’ll Do

Guide a portfolio of new customers through a structured onboarding progression, from kickoff to activation, hitting clear milestones and timelines along the way.
Be a product expert so our customers are set up for success from day one, driving the value of features, workflows, and how to use Jobber effectively for their business.
Actively listen to customers’ needs, build strong relationships, and deliver customer focused solutions rooted in empathy.
Be patient and reliable for our customers when things aren’t going the way they expected.
Use AI-assisted workflows every day for session prep, follow-ups, and account context, so more of your time goes to the customer conversation itself.
Drive and encourage feedback loops that strengthen a customer retention mindset across the team.
Strive for execution excellence by helping optimize our tooling, processes, and workflows.
Become an ambassador of our culture by being humble, supportive, and someone who truly gives a sh*t!

To be successful, you’ll need

Customer service experience, ideally in a role providing high touch customer service. Bonus points for high volume and SaaS environments.
A track record of exceptional customer support and onboarding of new customers to complex products.
Comfort operating inside structured systems: defined playbooks, milestones, and metrics, while still bringing judgment and a personal touch to every customer.
Next level communication and relationship building abilities. We move fast, which means you’ll need to build a high degree of trust with peers, key stakeholders, and the customers who are our life blood.
Experience with a modern CRM and scheduling stack (we use Salesforce, Chili Piper, and Slack) and the ability to pick up new tools quickly.
Hands-on comfort using AI tools in your daily work, and the adaptability to keep pace as our tooling and workflows evolve.
A performance driven, achievement oriented mindset with a bias for action and an eagerness to take initiative.
Agility and adaptability in a fast-paced environment. We’re growing fast and things change every day. What worked yesterday might not work anymore, and you need to be energized by that kind of challenge.
An incredible passion for our customers and a connection to our purpose: to help small businesses be more successful.

Compensation:

At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role comes with a fixed compensation structure, starting at $59,000 CAD.

Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.

If you have any questions about our compensation approach, we encourage open conversations throughout the hiring process!

Please note: To better support our customer our Customer Onboarding Specialist team works a weekday shift and will require the ability to work one weekend day every four weeks to better serve our customers.

What you can expect from Jobber:

A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!

Apply About employer

More about this job

Responsibilities

Guide a portfolio of new home service businesses through a structured onboarding journey, from kickoff to activation, helping customers adopt Jobber features, workflows, and integrations. Build trusted customer relationships, use AI-assisted workflows, gather feedback, improve onboarding processes, and collaborate with Sales, Customer Success, and R&D.

Requirements

Requires customer service experience, ideally in high-touch support, and a track record of onboarding customers to complex products; high-volume or SaaS experience is an advantage. Candidates should communicate and build relationships effectively, work within structured playbooks and metrics, use CRM and AI tools, and demonstrate initiative, adaptability, and a strong customer focus.

Skills

Customer Onboarding
Customer Service
Customer Support
Relationship Building
Communication
Product Expertise
SaaS
CRM
Salesforce
Chili Piper
Slack
AI Tools
Workflow Optimization
Active Listening
Adaptability
Cross-Functional Collaboration

Benefits

Equity Rewards
Health and Wellness Stipends
Retirement Savings Matching
Extended Health Benefits
Fully Paid Health Premiums
Stock Options
Career Coaching
Learning and Leadership Programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Onboarding
Home Services
SaaS
Customer Success
Customer Retention
Product Adoption
Digital Payments
Structured Onboarding
Milestones
Service Commitments
Customer Activation
Salesforce
Chili Piper
Slack
AI-Assisted Workflows
Session Preparation
Follow-Ups
Account Context
Customer Feedback
Workflow Optimization
Cross-Functional Collaboration
Sales
Research and Development
Integrations
High-Touch Customer Service

Report this job