Find work in Canada.

325,655 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
Cost Advisory & Estimating Manager
Stantec
Markham, ON
Full-time
Stantec is seeking a Manager of Cost Advisory & Estimating to join our Program & Construction Management group in North America. The ideal candidate will bring experience across a broad…
Added 2 mins ago
Manager, Distribution Centre
Dollarama
Calgary, AB
Manage a leadership structure consisting of 1 Assistant Manager, 4 Supervisors, 14 Team Leads, and approximately 250 employees across two shifts, fostering employee engagement, skill…
Added 2 mins ago
Warehouse Operations Manager
UFA Co-operative Ltd.
Edmonton, AB
The Warehouse Operations Manager is accountable for the safe, efficient, and consistent performance of warehouse operations across all shifts, including receiving, shipping, inventory…
Added 2 mins ago
PCB Layout Developer
ELITS
Ottawa, ON
Full-time
PCB Layout Development: Lead and execute PCB layout activities for high‑speed, multi‑layer digital and mixed‑signal boards.
Added 2 mins ago
Manager, Finance Business Partner
McDonald's Corporation
Toronto, ON
Reporting to the Senior Manager, FP&A and Business Partnering, this role will be a key member of the Finance team and a trusted strategic partner to the Marketing organization. The Manager,…
Added 2 mins ago
District Sales Manager - Door-To-Door (Telecom)
Acosta
Toronto, ON
Full-time
We’re looking for passionate, outgoing individuals to join our Bell Canada neighbourhood marketing team as a Bell District Manager.
Added 16 mins ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 16 mins ago
FOH Management - Assistant Manager
Moxies
Calgary, AB
Full-time
…lead different areas in the restaurant, while maintaining a development-focused outlook; we are here to train, mentor and develop you, while supporting your life…
Added 16 mins ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
The Project Manager, Sales Enablement and Executive Customer Communications will own and lead the development of executive-facing sales enablement content and systems that support…
Added 16 mins ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Title: Regional Sourcing Manager (Electronics Lane)
Added 16 mins ago
Nurse (Casual)
Algonquin College of Applied Arts and Technology
Ottawa, ON
Part-time
Reporting to the Manager of Health Services, the part-time nurse provides on-campus health care and education to students, staff and faculty in collaboration with the Health Services team.…
Added 16 mins ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 16 mins ago
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 16 mins ago
Student, Corporate Development
Centerra Gold Inc.
Toronto, ON
Full-time
The Student, Corporate Development will report to the Manager, Strategy & Corporate Development and will be a hard-working professional capable of working on multiple complex projects…
Added 16 mins ago
Social Media & Marketing Coordinator
Klick
Toronto, ON
Full-time
…within the walls of Klick, responsible for everything from brand development and marketing campaigns to web experience, live events, social presence and more. We're a nimble, creative team,…
Added 16 mins ago
Store Manager
COS
Montreal, QC
Full-time
As the Store Manager, you’ll take full ownership of your store’s performance, with a strong focus on creating exceptional customer experiences that drive both sales and profitability. Your…
Added 16 mins ago
Gestionnaire du matin – Bar George
Bar George
Montreal, QC
Full-time
Reporting to the General Manager, the Morning Manager oversees daytime operations. You'll lead the front-of-house team, deliver an exceptional guest experience, and make sure O&B standards…
Added 16 mins ago
Field Manager
Brand Momentum
Toronto, ON
$65,000 CAD / year
Full-time
We are looking for a hands-on and results-driven Field Manager to support the execution of retail programs across an assigned region. This role is responsible for leading Team Leads (TLs),…
Added 16 mins ago
Dietitian Degree
HealthCareersInSask.ca
Saskatoon, SK
Full-time
Job Description: Under the direction of the manager Interprofessional Practice, the Dietitian is responsible for managing the nutrition care of patients. This includes nutritional…
Added 16 mins ago
Social Worker Degree
HealthCareersInSask.ca
Yorkton, SK
Full-time
Job Description: Reporting to the Program Manager of Child and Youth, Mental Health and Addiction Services, Sunrise Health Region, the incumbent will participate as an active member of a…
Added 16 mins ago
Water Specialist
GHD Group Pty Ltd
Edmonton, AB
Responsibilities describe the typical accountabilities and scope of work for this job, while recognising that individual objectives are set with the manager and may vary over time.
Added 16 mins ago
Manager, Sales
Holt Renfrew
Mississauga, ON
Full-time
…dental benefits, tuition assistance, and continuous learning and…
Added 16 mins ago
Guest Attendant
Chartwell
Oshawa, ON
Part-time
Respond to resident and family concerns and report to the Health and Wellness Manager when needed
Added 16 mins ago
Portfolio Manager/Director, Portfolio Construction
AIMCo
Calgary, AB
Full-time
We are seeking an experienced Portfolio Manager to join AIMCo’s Public Equities team. Reporting to the Managing Director, Portfolio Construction, Public Equities, this role will help…
Added 16 mins ago
Senior Facilities Manager
JLL
Ottawa, ON · CAN-CLIENT Ottawa-Ciena
Full-time
JLL is hiring a Senior Facilities Manager for a prominent global technology client in Kanata. This growing operation features a showcase campus including their flagship R&D centre, where…

Jobber

Customer Onboarding Specialist

AB, Canada
Edmonton, AB, Canada

Pay: This role comes with a fixed compensation structure, starting at $59,000 CAD.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Does your definition of success mean empowering others?

Then Jobber might be the place for you! We’re looking for a Customer Onboarding Specialist to join our Success team!

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be. The way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience leading the way, we’ve come a long way from our first customer in 2011, but we’ve just scratched the surface of what we want to accomplish for our customers.

Our Success team works together with other teams and stakeholders to bring our company values to life for our customers. By being humble, supportive, and truly giving a sh*t, the Success team ensures that our customers are successful in Jobber. This team thrives on meaningful and impactful communication with one another and with our customers, and plays a significant role in the lives of the entrepreneurs and business owners that utilize Jobber.

The role

Reporting to a Manager, Customer Onboarding, our Customer Onboarding Specialists play a pivotal role in welcoming new home service businesses to Jobber and setting them up for long-term success. By removing technical barriers, streamlining digital payments, and guiding Service Providers (SPs) through a structured onboarding journey, we ensure a smooth start and position them to get real value from Jobber quickly.

As a Customer Onboarding Specialist, you’ll manage a portfolio of home service businesses and act as their trusted advisor through onboarding. You’ll guide each customer through a defined progression, from their first kickoff conversation to full activation in their first 90 days, working to clear milestones and service commitments along the way. You’ll consult on Jobber features, workflows, and integrations, recommend tailored solutions that move their business forward, and use scalable tactics to support many customers well at once. You’ll also collaborate closely with cross-functional teams across Jobber, including Sales, Customer Success, and R&D, to keep improving how we onboard.

What You’ll Do

Guide a portfolio of new customers through a structured onboarding progression, from kickoff to activation, hitting clear milestones and timelines along the way.
Be a product expert so our customers are set up for success from day one, driving the value of features, workflows, and how to use Jobber effectively for their business.
Actively listen to customers’ needs, build strong relationships, and deliver customer focused solutions rooted in empathy.
Be patient and reliable for our customers when things aren’t going the way they expected.
Use AI-assisted workflows every day for session prep, follow-ups, and account context, so more of your time goes to the customer conversation itself.
Drive and encourage feedback loops that strengthen a customer retention mindset across the team.
Strive for execution excellence by helping optimize our tooling, processes, and workflows.
Become an ambassador of our culture by being humble, supportive, and someone who truly gives a sh*t!

To be successful, you’ll need

Customer service experience, ideally in a role providing high touch customer service. Bonus points for high volume and SaaS environments.
A track record of exceptional customer support and onboarding of new customers to complex products.
Comfort operating inside structured systems: defined playbooks, milestones, and metrics, while still bringing judgment and a personal touch to every customer.
Next level communication and relationship building abilities. We move fast, which means you’ll need to build a high degree of trust with peers, key stakeholders, and the customers who are our life blood.
Experience with a modern CRM and scheduling stack (we use Salesforce, Chili Piper, and Slack) and the ability to pick up new tools quickly.
Hands-on comfort using AI tools in your daily work, and the adaptability to keep pace as our tooling and workflows evolve.
A performance driven, achievement oriented mindset with a bias for action and an eagerness to take initiative.
Agility and adaptability in a fast-paced environment. We’re growing fast and things change every day. What worked yesterday might not work anymore, and you need to be energized by that kind of challenge.
An incredible passion for our customers and a connection to our purpose: to help small businesses be more successful.

Compensation:

At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role comes with a fixed compensation structure, starting at $59,000 CAD.

Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.

If you have any questions about our compensation approach, we encourage open conversations throughout the hiring process!

Please note: To better support our customer our Customer Onboarding Specialist team works a weekday shift and will require the ability to work one weekend day every four weeks to better serve our customers.

What you can expect from Jobber:

A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!

Apply About employer

More about this job

Responsibilities

Manage a portfolio of new customers through a structured onboarding journey, guiding them from kickoff to activation and helping them use Jobber’s features, workflows, and integrations effectively. Build trusted customer relationships, use AI-assisted workflows, gather feedback, and collaborate across teams to improve onboarding processes and customer outcomes.

Requirements

Candidates should have customer service experience, ideally supporting and onboarding customers to complex products, with strong communication and relationship-building abilities. They should be comfortable with structured playbooks and metrics, modern CRM and scheduling tools, daily AI tool use, and working in a fast-paced, changing environment.

Skills

Customer Onboarding
Customer Service
Customer Support
Relationship Building
Communication
Product Expertise
SaaS
CRM
Salesforce
Chili Piper
Slack
AI Tools
Active Listening
Problem Solving
Adaptability
Process Optimization

Benefits

Equity Rewards
Health And Wellness Stipends
Retirement Savings Matching
Extended Health Benefits
Fully Paid Health Premiums
Career Coaching
Career Development Programs
Stock Options

Visa sponsorship

Not detected in the job text

Keywords

Customer Onboarding
Customer Success
Home Services
SaaS
Customer Support
Customer Retention
Product Adoption
Digital Payments
Customer Activation
Onboarding Milestones
Playbooks
Salesforce
Chili Piper
Slack
Artificial Intelligence
AI-Assisted Workflows
Scheduling
Integrations
Cross-Functional Collaboration
Feedback Loops
Process Optimization
Workflow Optimization
High-Touch Customer Service

Report this job