Find work in Canada.

320,892 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 14 mins ago
Project Manager/Business Analyst
Brunel
Calgary, AB
$120 to $140 CAD / hour
Contract
Brunel is currently seeking a Project Manager/Business Analyst to support Project Fusion by enabling effective coordination across the Procure to Pay Business Workstream. This role focuses…
Added 14 mins ago
Associate Marketing Manager
KIT Recruitment
Toronto, ON
Full-time
Coordinate the development and execution of consumer-facing marketing programs across digital, retail, in-store, trade, and other relevant channels.
Added 14 mins ago
Sales Development (SDR) Manager
Quadient
Markham, ON
$90,000 to $130,000 CAD / year
Full-time
…relationships. We're looking for a hands-on, people-first Sales Development Manager to lead that team: someone who can review a call in the morning, rework a cadence at lunch and help an…
Added 15 mins ago
Inside Sales Specialist - Slurry Handling Products
Metso
Sudbury, ON · Burlington, ON · Montreal, QC · Prince George, BC · Wabush, NL
Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet…
Added 15 mins ago
Facilitator & Learning Support Specialist - Tangerine
Scotiabank
Moncton, NB
Under the guidance of the Manager, support the onboarding, preparation, and ongoing development of Designated Trainers as assigned
Added 15 mins ago
Manager, Information Systems
Aecon
Hamilton, ON
The Information Technology & AI Digital Innovation Manager responsible for managing the HaLRT project information technology strategy, IT infrastructure, digital systems, software…
Added 31 mins ago
Financial Services Representative - Full Time
Meridian Credit Union
Barrie, ON
$50,000 to $53,000 CAD / year
Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 31 mins ago
Senior Project Manager
CIRO / OCRI
Toronto, ON
Full-time
The Senior Project Manager Market is responsible for leading teams to deliver project(s) in CIRO’s market regulation technology business unit on time, scope and budget. These projects…
Added 31 mins ago
Recruitment Marketing Specialist
Vancouver Coastal Health
Vancouver, BC
$38.9 to $55.92 CAD / hour
Full-time
Vancouver Coastal Health is looking for a Recruitment Marketing Specialist to join the Digital Communications Team. Apply today to join our team!
Added 31 mins ago
Chief Project Officer, and Executive Director, Capital Planning and Projects
Vancouver Coastal Health
North Vancouver, BC
$89.06 to $133.59 CAD / hour
Full-time
Specifications and technology integration: Direct development of building, equipment, and digital-technology specifications to ensure full clinical and operational integration.
Added 31 mins ago
Technical Support Agent (Bilingual French/English)
PAR Technology
Remote, Canada
Full-time · Remote
…Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.…
Added 31 mins ago
Manager, Software (Embedded & Digital Products)
Wabtec
London, ON
Full-time
As the Manager, Software (Embedded & Digital Products), you will report to the Manager, Engineering & Products and lead a multidisciplinary software organization responsible for embedded…
Added 31 mins ago
Advertising Account Manager
Taboola
Montreal, QC
As an Advertising Account Manager on the Enterprise Advertising team in our Montreal Office, you’ll play a vital role in working closely with the sales team, and Tier 1 brand & agency…
Added 44 mins ago
Public Relations & Communications Manager
Kraken
Canada
Full-time
Manager, Pro Trading & Derivatives Communications
Added 44 mins ago
Manager, Software (Embedded & Digital Products)
Wabtec Corporation
London, ON
Full-time
As the Manager, Software (Embedded & Digital Products), you will report to the Manager, Engineering & Products and lead a multidisciplinary software organization responsible for embedded…
Added 44 mins ago
Account Manager, APAC
Merrithew®
Toronto, ON
Full-time
Acting as both a strategic partner and a primary point of contact, the Account Manager supports clients throughout the full lifecycle of education delivery: from business development and…
Added 1 hour ago
Account Manager - - Digital Signage & Real Estate Partnerships
Target Digital Canada
Vancouver, BC
Full-time
At Target Digital, we provide end-to-end smart digital signage solutions for commercial and residential buildings, integrating hardware, dynamic content, and creative services into one…
Added 1 hour ago
General Accountant
D. Crupi & Sons Limited
Toronto, ON · Scarborough, ON
Full-time
…candidate will assist the department transition to more of a digital and technology based operation; a good opportunity for personal…
Added 1 hour ago
Security Engineer/SRE - AEM/Adobe
Capgemini
Toronto, ON
Adobe Experience Manager exposure, particularly Edge Delivery Services and Assets as a Cloud Service
Added 1 hour ago
Installateur en Système Sécurité CCQ (Compagnon/Apprenti) - Montréal
Siemens
Montreal, QC
Opportunities for advancement within Siemens, including roles such as team lead, project manager, or account manager - express your interest!
Added 1 hour ago
Licensed Assistant Manager, Rexdale, ON-LensCrafters
Luxottica of America, Inc.
Toronto, ON · Rexdale, Ontario
Full-time
Informs store manager of any situation that may require any development or disciplinary action of others.
Added 1 hour ago
Licensed Assistant Manager Nanaimo, BC-LensCrafters
Luxottica of America, Inc.
Nanaimo, BC
Full-time
Informs store manager of any situation that may require any development or disciplinary action of others.
Added 1 hour ago
Assistant Manager
Foot Locker
Tsawwassen, BC
Full-time
The Assistant Manager (AM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports the Store Manager in driving…
Added 1 hour ago
Talent Development Manager
Indigo Books & Music
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time
The Manager, Talent Development supports Indigo’s talent strategy by leading the execution, administration, and continuous improvement of talent management, leadership development,…
Added 1 hour ago
Learning & Development Manager
Indigo Books & Music
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time
The Manager, Learning and Development is responsible for designing, implementing, and continuously improving learning strategies and programs that build individual, team, and organizational…

Jobber

Customer Onboarding Specialist

AB, Canada
Edmonton, AB, Canada

Pay: This role comes with a fixed compensation structure, starting at $59,000 CAD.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Does your definition of success mean empowering others?

Then Jobber might be the place for you! We’re looking for a Customer Onboarding Specialist to join our Success team!

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be. The way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience leading the way, we’ve come a long way from our first customer in 2011, but we’ve just scratched the surface of what we want to accomplish for our customers.

Our Success team works together with other teams and stakeholders to bring our company values to life for our customers. By being humble, supportive, and truly giving a sh*t, the Success team ensures that our customers are successful in Jobber. This team thrives on meaningful and impactful communication with one another and with our customers, and plays a significant role in the lives of the entrepreneurs and business owners that utilize Jobber.

The role

Reporting to a Manager, Customer Onboarding, our Customer Onboarding Specialists play a pivotal role in welcoming new home service businesses to Jobber and setting them up for long-term success. By removing technical barriers, streamlining digital payments, and guiding Service Providers (SPs) through a structured onboarding journey, we ensure a smooth start and position them to get real value from Jobber quickly.

As a Customer Onboarding Specialist, you’ll manage a portfolio of home service businesses and act as their trusted advisor through onboarding. You’ll guide each customer through a defined progression, from their first kickoff conversation to full activation in their first 90 days, working to clear milestones and service commitments along the way. You’ll consult on Jobber features, workflows, and integrations, recommend tailored solutions that move their business forward, and use scalable tactics to support many customers well at once. You’ll also collaborate closely with cross-functional teams across Jobber, including Sales, Customer Success, and R&D, to keep improving how we onboard.

What You’ll Do

Guide a portfolio of new customers through a structured onboarding progression, from kickoff to activation, hitting clear milestones and timelines along the way.
Be a product expert so our customers are set up for success from day one, driving the value of features, workflows, and how to use Jobber effectively for their business.
Actively listen to customers’ needs, build strong relationships, and deliver customer focused solutions rooted in empathy.
Be patient and reliable for our customers when things aren’t going the way they expected.
Use AI-assisted workflows every day for session prep, follow-ups, and account context, so more of your time goes to the customer conversation itself.
Drive and encourage feedback loops that strengthen a customer retention mindset across the team.
Strive for execution excellence by helping optimize our tooling, processes, and workflows.
Become an ambassador of our culture by being humble, supportive, and someone who truly gives a sh*t!

To be successful, you’ll need

Customer service experience, ideally in a role providing high touch customer service. Bonus points for high volume and SaaS environments.
A track record of exceptional customer support and onboarding of new customers to complex products.
Comfort operating inside structured systems: defined playbooks, milestones, and metrics, while still bringing judgment and a personal touch to every customer.
Next level communication and relationship building abilities. We move fast, which means you’ll need to build a high degree of trust with peers, key stakeholders, and the customers who are our life blood.
Experience with a modern CRM and scheduling stack (we use Salesforce, Chili Piper, and Slack) and the ability to pick up new tools quickly.
Hands-on comfort using AI tools in your daily work, and the adaptability to keep pace as our tooling and workflows evolve.
A performance driven, achievement oriented mindset with a bias for action and an eagerness to take initiative.
Agility and adaptability in a fast-paced environment. We’re growing fast and things change every day. What worked yesterday might not work anymore, and you need to be energized by that kind of challenge.
An incredible passion for our customers and a connection to our purpose: to help small businesses be more successful.

Compensation:

At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role comes with a fixed compensation structure, starting at $59,000 CAD.

Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.

If you have any questions about our compensation approach, we encourage open conversations throughout the hiring process!

Please note: To better support our customer our Customer Onboarding Specialist team works a weekday shift and will require the ability to work one weekend day every four weeks to better serve our customers.

What you can expect from Jobber:

A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!

Apply About employer

More about this job

Responsibilities

Manage a portfolio of new customers through a structured onboarding journey, guiding them from kickoff to activation and helping them use Jobber’s features, workflows, and integrations effectively. Build trusted customer relationships, use AI-assisted workflows, gather feedback, and collaborate across teams to improve onboarding processes and customer outcomes.

Requirements

Candidates should have customer service experience, ideally supporting and onboarding customers to complex products, with strong communication and relationship-building abilities. They should be comfortable with structured playbooks and metrics, modern CRM and scheduling tools, daily AI tool use, and working in a fast-paced, changing environment.

Skills

Customer Onboarding
Customer Service
Customer Support
Relationship Building
Communication
Product Expertise
SaaS
CRM
Salesforce
Chili Piper
Slack
AI Tools
Active Listening
Problem Solving
Adaptability
Process Optimization

Benefits

Equity Rewards
Health And Wellness Stipends
Retirement Savings Matching
Extended Health Benefits
Fully Paid Health Premiums
Career Coaching
Career Development Programs
Stock Options

Visa sponsorship

Not detected in the job text

Keywords

Customer Onboarding
Customer Success
Home Services
SaaS
Customer Support
Customer Retention
Product Adoption
Digital Payments
Customer Activation
Onboarding Milestones
Playbooks
Salesforce
Chili Piper
Slack
Artificial Intelligence
AI-Assisted Workflows
Scheduling
Integrations
Cross-Functional Collaboration
Feedback Loops
Process Optimization
Workflow Optimization
High-Touch Customer Service

Report this job