Jobs in Canada

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Added 6 mins ago
Gestionnaire de projets/Project Manager
ATS Automation
Montreal, QC
…du projet, à la gestion des changements (matériaux, contrat, services d’ingénierie et application), à la facturation des extras et au maintien d’attentes…
Added 6 mins ago
SC
Food Services Manager Long Terme Care (87198001)
Sodexo Canada Ltd
Toronto, ON · Richmond Hill, Ontario
- Full-time
Canadian Society of Nutrition Management (CSNM) and Advance Food Safety Certification required · Fly in-Fly out /Vol d'arrivée-vol de départ: No
Added 6 mins ago
T
Security Agent
Techo-Bloc
Chambly, QC · Saint-Hubert, Quebec
- Part-time
Act proactively to detect, monitor, and report any potential security threats - dangerous situations, suspicious behavior, or other concerns - promptly notifying the Security Manager;
Added 6 mins ago
BR
Assistant Property Manager
BGO Real Estate
Edmonton, AB
- Full-time
The Assistant Property Manager provides operational, financial, and tenant-focused support to the Property Manager to ensure efficient day-to-day portfolio operations, strong tenant…
Added 6 mins ago
MI
Field Specialist
MSX International
ON · Ontario
- Full-time
…deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their…
Added 6 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 21 mins ago
I
Customer Service Specialist
Iovate
Oakville, ON
- Full-time
Location: Oakville ON- Hybrid (3 days in office)
Added 21 mins ago
T
Banking & Financial Services - Delivery Manager
Talentmatics
Mississauga, ON
- Full-time
Hiring: Delivery Manager – Banking & Financial Services
Added 21 mins ago
D
Business Development Manager Toronto
Digicast
Toronto, ON
- Full-time
…suite of products powers major organizations across financial services, governments, professional associations and enterprise sectors. With strong growth in Toronto, the opening of our new…
Added 21 mins ago
PF
Assistant Manager
Planet Fitness
Nanaimo, BC
- $40,000 CAD / year
- Full-time
Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Assistant Manager. The Assistant Manager will oversee a wide variety of areas within Planet…
Added 21 mins ago
FOOD SERVICE SUPERVISOR
Southbridge Healthcare LP
Ottawa, ON
Assist the Food Service Manager, as directed, to plan, organize and provide high-quality dietary services for residents of each facility.
Added 21 mins ago
Coordinator, Logistics & Administration
Talent Acquisition - Achev
Richmond Hill, ON
The Coordinator, Logistics & Administration, reports to the Manager and will supervise the administrative/reception and assessment staff at York Simcoe Durham locations to ensure smooth…
Added 21 mins ago
S
Clinical Assistant, Primary Care Support
SEOCHC
Ottawa, ON
- Full-time
…of our interdisciplinary primary health care team in Health Services, reporting to the Manager, Primary Care. You will provide a combination of medical administrative, client service and…
Added 36 mins ago
IG
Senior IT Systems Administrator
Innovative Group of Companies
Barrie, ON
- Full-time
The Senior IT Systems Administrator works as part of the IT team, reporting to the IT Manager, and is responsible for the secure, reliable, and efficient operation of the organization’s…
Added 36 mins ago
NF
Sales Team Manager - Canada
Neilson Financial Services
Toronto, ON
- Full-time
We are seeking a Sales Team Manager with exceptional skills and talents. In this role, you will lead our team of Sales Advisors, cultivating a customer-centric, collaborative, and…
Added 36 mins ago
SC
Sales Associate
Staples Canada
Ottawa, ON · Nepean, ON
- Part-time
Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer…
Added 36 mins ago
H
Gestionnaire de projets de service / Service Project Manager HVDC
Hitachi
Montreal, QC · (HE)Office_QC, Saint-Laurent
- Full-time
…d’assurer l’exécution sécuritaire, efficace et conforme des services. Vous serez responsable de la planification des projets, du contrôle des coûts, de la gestion des échéanciers, de…
Added 51 mins ago
SH
Housekeeping Aide
Southern Health-Santé Sud
Altona, MB
- Full-time
Under the direction of the Manager - Environmental Services, the Housekeeping Aide maintains assigned areas in a clean, sanitary, safe and orderly manner to ensure that the highest degree…
Added 51 mins ago
T
Security Agent
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Part-time
Act proactively to detect, monitor, and report any potential security threats - dangerous situations, suspicious behavior, or other concerns - promptly notifying the Security Manager;
Added 51 mins ago
BS
security service manager
Blackbird Security Inc.
Vancouver, BC
- Full-time
Security and protective services, specialized programs, other
Added 51 mins ago
T
Security Agent
Techo-Bloc
Chambly, QC
- Part-time
Act proactively to detect, monitor, and report any potential security threats - dangerous situations, suspicious behavior, or other concerns - promptly notifying the Security Manager;
Added 51 mins ago
F
restaurant manager
Food-D'Licious
Edmonton, AB
- Full-time
Determine type of services to be offered and implement operational procedures
Added 1 hour ago
T
Security Agent
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Part-time
Act proactively to detect, monitor, and report any potential security threats - dangerous situations, suspicious behavior, or other concerns - promptly notifying the Security Manager;
Added 1 hour ago
KL
Centre Director – Tarsakallak School
Kativik llisarniliriniq
Aupaluk
- Full-time
Must have been a full-time resident of an Inuit community of Nunavik for at least ten (10) years
Added 1 hour ago
HE
Gestionnaire de projets de service HVDC/Service Project Manager HVDC
Hitachi Energy
Montreal, QC
- Full-time
…d’assurer l’exécution sécuritaire, efficace et conforme des services. Vous serez responsable de la planification des projets, du contrôle des coûts, de la gestion des échéanciers, de…

Jobber

Customer Onboarding Specialist

Remote, Canada

Remote

This role comes with a fixed compensation structure, starting at $59,000 CAD. · Full-time

Apply on jobs.ashbyhq.com About employer

Applications open in a new tab.

Job details

Pay: This role comes with a fixed compensation structure, starting at $59,000 CAD.
Job type: Full-time
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Posting language: English
Posted: Oct 21, 2026

Original job description

Does your definition of success mean empowering others?

Then Jobber might be the place for you! We’re looking for a Customer Onboarding Specialist to join our Success team!

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be. The way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience leading the way, we’ve come a long way from our first customer in 2011, but we’ve just scratched the surface of what we want to accomplish for our customers.

Our Success team works together with other teams and stakeholders to bring our company values to life for our customers. By being humble, supportive, and truly giving a sh*t, the Success team ensures that our customers are successful in Jobber. This team thrives on meaningful and impactful communication with one another and with our customers, and plays a significant role in the lives of the entrepreneurs and business owners that utilize Jobber.

The role

Reporting to a Manager, Customer Onboarding, our Customer Onboarding Specialists play a pivotal role in welcoming new home service businesses to Jobber and setting them up for long-term success. By removing technical barriers, streamlining digital payments, and guiding Service Providers (SPs) through a structured onboarding journey, we ensure a smooth start and position them to get real value from Jobber quickly.

As a Customer Onboarding Specialist, you’ll manage a portfolio of home service businesses and act as their trusted advisor through onboarding. You’ll guide each customer through a defined progression, from their first kickoff conversation to full activation in their first 90 days, working to clear milestones and service commitments along the way. You’ll consult on Jobber features, workflows, and integrations, recommend tailored solutions that move their business forward, and use scalable tactics to support many customers well at once. You’ll also collaborate closely with cross-functional teams across Jobber, including Sales, Customer Success, and R&D, to keep improving how we onboard.

What you’ll do

Guide a portfolio of new customers through a structured onboarding progression, from kickoff to activation, hitting clear milestones and timelines along the way.
Be a product expert so our customers are set up for success from day one, driving the value of features, workflows, and how to use Jobber effectively for their business.
Actively listen to customers’ needs, build strong relationships, and deliver customer focused solutions rooted in empathy.
Be patient and reliable for our customers when things aren’t going the way they expected.
Use AI-assisted workflows every day for session prep, follow-ups, and account context, so more of your time goes to the customer conversation itself.
Drive and encourage feedback loops that strengthen a customer retention mindset across the team.
Strive for execution excellence by helping optimize our tooling, processes, and workflows.
Become an ambassador of our culture by being humble, supportive, and someone who truly gives a sh*t!

To be successful, you’ll need

Customer service experience, ideally in a role providing high touch customer service. Bonus points for high volume and SaaS environments.
A track record of exceptional customer support and onboarding of new customers to complex products.
Comfort operating inside structured systems: defined playbooks, milestones, and metrics, while still bringing judgment and a personal touch to every customer.
Next level communication and relationship building abilities. We move fast, which means you’ll need to build a high degree of trust with peers, key stakeholders, and the customers who are our life blood.
Experience with a modern CRM and scheduling stack (we use Salesforce, Chili Piper, and Slack) and the ability to pick up new tools quickly.
Hands-on comfort using AI tools in your daily work, and the adaptability to keep pace as our tooling and workflows evolve.
A performance driven, achievement oriented mindset with a bias for action and an eagerness to take initiative.
Agility and adaptability in a fast-paced environment. We’re growing fast and things change every day. What worked yesterday might not work anymore, and you need to be energized by that kind of challenge.
An incredible passion for our customers and a connection to our purpose: to help small businesses be more successful.

Compensation:

At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role comes with a fixed compensation structure, starting at $59,000 CAD.

Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.

If you have any questions about our compensation approach, we encourage open conversations throughout the hiring process!

Please note: To better support our customer our Customer Onboarding Specialist team works a weekday shift and will require the ability to work one weekend day every four weeks to better serve our customers. This changes depending on daylight savings time.

In the winter the schedule would be Monday to Friday from 9am to 6pm MT and in the summer, it would be Monday to Friday from 8am to 5pm MT, inclusive of a 1-hr lunch.

What you can expect from Jobber:

A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!

Apply on jobs.ashbyhq.com About employer

More about this job

Responsibilities

The Customer Onboarding Specialist manages a portfolio of new home service business clients, guiding them from initial kickoff to full activation within their first 90 days. They act as a trusted advisor to remove technical barriers, provide product expertise, and ensure customers achieve long-term value from the platform.

Requirements

Candidates should have experience in high-touch customer service, ideally within a SaaS or high-volume environment. Proficiency with modern CRM tools and a strong ability to build relationships while operating within structured playbooks are essential.

Skills

Customer service
SaaS
Customer onboarding
Relationship building
Salesforce
Chili Piper
Slack
AI tools
Technical troubleshooting
Communication
Problem solving
Time management
CRM
Account management

Benefits

Extended health benefits
Stock options
Retirement savings matching
Annual health and wellness stipends
Career coaching
Leadership programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Onboarding
SaaS
Salesforce
Chili Piper
Slack
CRM
Customer Success
Home Service Industry
AI-assisted workflows
Technical Support
Account Activation
Customer Retention
Relationship Management
Product Expert
Digital Payments
Workflow Optimization
Onboarding Journey
Cross-functional Collaboration
Performance Driven
Agility

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Work requirements

Jobs in Canada