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Added 39 mins ago
SL
Sr. Financial Analyst, Financial Analysis & Planning
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…strong focus on relationship management and delivery of deep insights into business drivers and impacts. The scope and scale of this role requires a high level analytical insight, and…
Added 3 hours ago
J
Senior Analyst, Customer Analytics (12-month contract)
Jobber
Kitchener, ON
- Contract
We’re looking for a Senior Analyst, Customer Analytics to be part of our Analytics team on a 12-month contract.
Added 3 hours ago
BV
Prospect Analyst
Bow Valley College
Calgary, AB
- Full-time
The Prospect Analyst plays a key role in helping Bow Valley College build meaningful relationships and achieve its fundraising and revenue generation goals. Reporting to the Manager,…
Added 3 hours ago
BV
Prospect and Donor Analyst
Bow Valley College
Calgary, AB
- Full-time
The Prospect and Donor Analyst plays a key role in helping Bow Valley College build meaningful relationships and achieve its fundraising and revenue generation goals. Reporting to the…
Added 3 hours ago
TE
Commercial Financial Analyst
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $75,000 to $85,000 CAD / year
Triple Eight Transport Inc. is seeking an experienced and commercially driven Commercial Financial Analyst to strengthen financial visibility, evaluate business performance, and support…
Added 5 hours ago
MC
Web Analytics & UI UX Analyst (36099)
Myticas Consulting
Ottawa, ON
- Contract
Seeking a Web Analytics & UI/UX Analyst to assess website traffic, user behaviour, and navigation patterns using Google Analytics (GA4) and related analytics/UI/UX tools. The resource will…
Added 5 hours ago
MC
Data Analyst – Power BI Microsoft Fabric (35903)
Myticas Consulting
Ottawa, ON
- Full-time
This is an excellent opportunity for a junior-to-mid-level Data Analyst with strong Power BI, SQL and Microsoft data technologies experience who enjoys turning data into meaningful…
Added 8 hours ago
TI
Business Analyst – Payment
Themesoft Inc.
Halifax, NS
- Contract
We are seeking an experienced Business Analyst – Payments with strong expertise in payment systems and data analysis. The ideal candidate will have hands-on experience working with Wire…
Added 8 hours ago
ZT
Technical Business Systems Analyst
Zensar Technologies
Toronto, ON
- $95,000 to $100,000 CAD / year
- Full-time
Zensar is seeking for Technical Business Systems Analyst - Toronto, Canada-(2 days/week onsite). This is open for Full time with excellent benefits and Contract Role as well with…
Added 9 hours ago
AE
Senior Financial Analyst
AppleOne Employment Services
Toronto, ON
- $80,000 to $95,000 CAD / year
- Contract
Seeking a detail-oriented and analytical Financial Analyst to join a growing Consumer Packaged Goods (CPG) organization in Toronto on a one-year contract.
Added 10 hours ago
SA
Senior Financial Analyst
STAN AI
Toronto, ON · North York, ON
- $90,000 to $105,000 USD / year
- Full-time
…AI-forward mindset to automating recurring work and surfacing insights…
Added 11 hours ago
A
Functional Business Analyst
Accenture
Mississauga, ON
- Full-time
…countries, ATCs provide our clients with seamless access to industry insights and innovative technology…
Added 1 day ago
M
Business System Analyst
Microserve
Port Coquitlam, BC
- Full-time
Provide actionable insights and recommendations to business partners to support retail strategies and organizational objectives. This includes:
Added 1 day ago
FH
Analyst, Business Systems
Fraser Health
Surrey, BC
- Full-time
…improvement? Fraser Health is seeking a talented Business Systems Analyst to support the MEDITECH Expanse program within our Quality Assurance and Testing portfolio. This is an exciting…
Added 1 day ago
NN
Data Analyst: Student Achievement and Information Systems
Near North District School Board
North Bay, ON
- Full-time
The Data Analyst is highly skilled in transforming complex data into meaningful insights that support school and system leaders in monitoring progress, identifying trends, evaluating…
Added 1 day ago
Actuarial Analyst
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
We’re searching for an Actuarial Analyst. Are you searching for new possibilities?
Added 1 day ago
C
Analyste financier principal - Finance d'affaires
CGI
Montreal, QC
- Full-time
Join CGI's GTO business unit as a Senior Financial Analyst, where you'll combine financial analysis, forecasting and accounting expertise with the opportunity to work closely with business…
Added 1 day ago
B
Senior Data Analyst (Gaming)
Blazesoft
Vaughan, ON
- Full-time
The System Data Analyst will be in a critical position driving data-driven decision-making, optimizing business performance, and shaping the strategic direction of the gaming brands role…
Added 1 day ago
Senior Data Analyst
Konrad
Toronto, ON
As a Senior Data Analyst, you are an experienced analytics professional who leads analytical initiatives and partners directly with stakeholders to shape data-informed strategy. You drive…
Added 1 day ago
Product Analyst
Konrad
Toronto, ON
As a Product Analyst, you are an early-to-mid career professional with a strong foundation in data-driven decision making and a desire to grow both your product and consulting skill set.…
Added 1 day ago
Data Analyst
Konrad
Toronto, ON
Analyze data to identify trends, patterns, and insights under the guidance of senior team members
Added 1 day ago
AC
Senior Financial Analyst
Aston Carter
Vancouver, BC
- $100,000 to $115,000 CAD / year
- Full-time
Aston Carter's large client is seeking a Senior Financial Analyst to join their team! This individual will play a critical role in the financial management of assigned programs. This…
Added 1 day ago
O
Sr. Analyst, Programmatic
OMD
Toronto, ON
- Full-time
Optimize campaigns using the Omni marketing intelligence platform to analyze performance data, identify key drivers, and deliver actionable insights that drive client KPIs.
Added 2 days ago
MC
Sr Customer Forecasting Analyst - Walmart
Mattel Canada
Mississauga, ON
- Full-time
The Sr. Customer Fulfillment Analyst owns the end-to-end customer order process, from order receipt through fulfillment and delivery, with a focus on achieving “The Perfect Order.” This…
Added 2 days ago
AC
Revenue Management Analysis, Science and Innovation Analyst
Air Canada
Dorval, QC
- Full-time
…industry research, and external models to identify relevant insights and…

Jobber

Senior Analyst, Customer Analytics (12-month contract)

Kitchener, ON, Canada

This role has a minimum annual salary of $106,590, a midpoint of $125,400, and a maximum salary of $144,210, designed to show the progression from learning the ropes to truly excelling. · Contract

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Job details

Pay: This role has a minimum annual salary of $106,590, a midpoint of $125,400, and a maximum salary of $144,210, designed to show the progression from learning the ropes to truly excelling.
Job type: Contract
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

Are you passionate about using data to drive impactful business decisions?

We’re looking for a Senior Analyst, Customer Analytics to be part of our Analytics team on a 12-month contract.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber, they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be - the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011 - but we’ve just scratched the surface of what we want to accomplish for our customers.

The team:

Analytics is part of Jobber’s Strategy & Analytics organization, our internal consulting and decision-support function that connects data and business insights with teams across the company.

Within Customer Analytics, the Strategic Analytics team works across functions on important business questions and company initiatives. Our work brings together analytical thinking, business context, and data to help Jobber understand opportunities, evaluate decisions, and improve business outcomes.

The role:

Reporting to the Senior Manager, Customer Analytics, you’ll own analytical workstreams within cross-functional initiatives that support strategic and operational decision-making across Jobber.

You’ll work with stakeholders to understand their objectives, bring structure to sometimes ambiguous questions, perform hands-on analysis, and translate findings into clear insights and recommendations. Your work may range from exploratory deep dives and performance analysis to scenario modelling, impact evaluation, experimentation, metrics, and decision-support tools.

The Senior Analyst, Customer Analytics will:

Partner with stakeholders to understand business objectives, translate them into well-scoped analytical questions and approaches, and independently carry analyses from exploration through to insights and recommendations.
Act as an analytical thought partner to stakeholders, using data and business context to surface opportunities, challenge assumptions, and recommend practical next steps.
Perform hands-on exploratory analysis and deep dives to identify trends, risks, opportunities, and the drivers of business performance.
Apply analytical techniques such as segmentation, cohort analysis, scenario analysis, impact measurement, and experimentation to support business decisions.
Evaluate the expected or realized impact of key initiatives and business changes, helping stakeholders understand what is working, what is not, and where to iterate.
Develop metrics, reporting, dashboards, and other decision-support tools that provide a clear view of performance and enable scalable decision-making.
Communicate analytical findings through clear, compelling narratives and actionable recommendations, including relevant assumptions, limitations, and business context.
Use modern analytical tools, including AI-assisted workflows, to improve the speed and quality of exploration, analysis, quality assurance, documentation, and communication, while validating outputs and remaining accountable for the final work.
Collaborate with peers across Analytics, Business Intelligence, Analytics Engineering, Data Science, and other teams to ensure analytical quality and consistency.

To be successful, you should have:

Expert-level SQL skills and experience working with complex relational data.
Strong quantitative and analytical skills, with experience conducting exploratory analysis, performance measurement, and custom analytics to support business decisions.
Experience applying techniques such as segmentation, cohort analysis, scenario analysis, impact evaluation, or experimentation.
Proficiency with BI and data visualization tools such as Tableau, with the ability to communicate insights clearly through data.
Strong business acumen and curiosity, with an ability to understand the broader context behind an analytical question rather than focusing only on the data.
Excellent storytelling and communication skills, with the ability to turn complex analysis into clear, actionable insights for different audiences.
A collaborative and proactive working style, with the ability to navigate ambiguity, seek out information independently, and adapt as priorities evolve.
Comfort using AI-assisted tools as part of analytical workflows, paired with the judgment to validate outputs and use them responsibly.
Experience with Python for analysis, automation, or reproducible workflows is an asset.
Experience with SaaS, subscription businesses, or cross-functional business analytics is a plus.

You care about analytical quality and actively contribute to peer review, knowledge sharing, and improving how the broader team works.

Location:

We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.

Compensation:

At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $106,590, a midpoint of $125,400, and a maximum salary of $144,210, designed to show the progression from learning the ropes to truly excelling.

We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.

We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!

What you can expect from Jobber:

A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!

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More about this job

Responsibilities

Lead analytical workstreams for cross-functional initiatives, translating business objectives into scoped questions and conducting analysis from exploration through recommendations. Evaluate business performance and initiative impact, develop metrics and decision-support tools, and communicate findings clearly while collaborating across analytics and business teams.

Requirements

Requires expert-level SQL, strong quantitative and analytical skills, experience with exploratory analysis and techniques such as segmentation, cohort analysis, scenario analysis, impact evaluation, or experimentation, and proficiency with BI tools such as Tableau. Candidates should bring business acumen, clear communication, collaborative judgment, comfort with AI-assisted workflows, and a commitment to analytical quality; Python and SaaS or subscription-business experience are assets.

Skills

Expert SQL
Complex Relational Data
Exploratory Analysis
Performance Measurement
Segmentation
Cohort Analysis
Scenario Analysis
Impact Evaluation
Experimentation
Tableau
Data Visualization
Business Acumen
Data Storytelling
AI-Assisted Workflows
Python
Cross-Functional Collaboration

Benefits

Extended Health Benefits
Fully Paid Premiums
RRSP Matching
TFSA Matching
FHSA Matching
Stock Options
Talent Development
Coaching
Learning Programs
Leadership Programs

Visa sponsorship

Not detected in the job text

Keywords

SQL
Python
Tableau
Relational Data
Business Analytics
Customer Analytics
Exploratory Analysis
Performance Analysis
Segmentation
Cohort Analysis
Scenario Analysis
Impact Measurement
Experimentation
Metrics
Reporting
Dashboards
Data Visualization
Decision-Support Tools
AI-Assisted Workflows
Quality Assurance
SaaS
Subscription Businesses
Cross-Functional Analytics
Business Intelligence
Analytics Engineering
Data Science
Stakeholder Management
Strategic Decision-Making

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