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Added 16 mins ago
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Payment Operations Analyst
Vertage
Montreal, QC
- Contract
We are looking for a Payment Operations Analyst to support USD and CAD payment processing activities within a leading international banking environment. This position will focus on payment…
Added 16 mins ago
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Technical Systems Analyst :: Fulltime :: Toronto, ON
AceStack
Toronto, ON
- Full-time
Job Title: Technical Systems Analyst – (Canadian Wealth & Asset Management)
Added 16 mins ago
GD
Senior Human Factors Engineering Analyst
General Dynamics Mission Systems–Canada
Ottawa, ON
- $110,000 to $138,000 CAD / year
- Full-time
We have a new opportunity for a Senior Human Factors Engineering Analyst to join our Ottawa team. Working with HFE and UX practitioners, engineers, customers, and end users, you will serve…
Added 16 mins ago
EA
Financial Analyst
Eclipse Advantage
Montreal, QC
- Full-time
We are seeking a detail-oriented Finance Analyst to monitor contractual performance, analyze productivity and incentive programs, and provide actionable insights to support operational and…
Added 31 mins ago
ENTERPRISE ENROLMENT ANALYST, ADMINISTRATION SOLUTIONS - HYBRID
Green Shield Canada
Vancouver, BC · Toronto, ON · Windsor, ON · Montreal, QC · Quebec, QC
Added 31 mins ago
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Accounting Analyst
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…of tools that support financial production? As an Accounting Analyst, you will join a dynamic, multidisciplinary team whose mission is to reduce the workload of controllers during the…
Added 31 mins ago
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Senior Compliance Testing Analyst, Compliance Monitoring & Testing (5641)
TD
Toronto, ON
- Full-time
Senior Compliance Testing Analyst is a newly created role on the Core Compliance team to manage the implementation of Monitoring and Testing program, a key program supporting TD's…
Added 31 mins ago
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Senior Analyst , AI Operations & Governance
Ciena
Ottawa, ON
- Full-time
Ciena is seeking a hands-on Senior Analyst, AI Operations & Governance to support the administration, operational management, and governance of enterprise AI platforms and services. The…
Added 46 mins ago
FM
Marketing Analyst Intern - Parts & Service and Customer Experience
Ford Motor Company
Oakville, ON
- Part-time
Preparing, communicating, and reporting on the Dealer Satisfaction Survey
Added 46 mins ago
Senior Accounting And Financial Analyst
Hydro One Networks Inc
Toronto, ON
…preparation and the collection of data for economic analysis. Develop reporting systems and work methods and procedures to ensure that all essential information is obtained and notify all…
Added 46 mins ago
2I
Financial Data Analyst
2iSolutions Inc.
Oshawa, ON
- $90 to $95 CAD / hour
- Contract
We are seeking a Finance Data Analyst to support data-driven decision-making across the finance function. In this role, you will analyze financial and operational data, develop reports and…
Added 46 mins ago
MI
Business Analyst
Maarut Inc
Levis, QC
- Contract
…domains (commercial lines, claims, compliance and regulatory reporting, broker distribution), but the narrative presents three of these as expected expertise, which is submitted to the…
Added 1 hour ago
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Data Governance Analyst
Technical Standards & Safety Authority (TSSA)
Toronto, ON
- Full-time
…informed decision-making, regulatory compliance, and trusted reporting and analytics across the…
Added 1 hour ago
Director, CX Business Systems
Braze
Toronto, ON
…aligning on data models, integrations, pipeline dependencies, and reporting infrastructure to power CX insights and AI…
Added 1 hour ago
Senior Analyst - Treasury
kdc/one
Longueuil, QC
Daily cash management (backup coverage): Provide backup coverage for daily cash position and liquidity reporting while the primary analyst is on vacation, preparing and reviewing reports…
Added 1 hour ago
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2027 Winter Co-Ops - Data Analytics - Demonware (Vancouver)
Activision Blizzard, Inc.
Vancouver, BC
- Full-time
We’re looking for a Data Analyst to partner closely with our Product team to drive data-informed decision-making. You’ll play a critical role in uncovering insights, measuring product…
Added 1 hour ago
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Gestionnaire, finances de la chaîne d’approvisionnement et revenues
Turning Point Brands Canada
Laval, QC
- Full-time
Added 1 hour ago
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Business Analyst
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
We are seeking a highly motivated and experienced Business Analyst to focus on stakeholder management and communication, and delivering actionable insights through data reporting and…
Added 1 hour ago
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Business Analyst
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
Prior experience in putting together reporting framework and business review presentations from a data perspective
Added 1 hour ago
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Project Controller
Swoon
Toronto, ON
- $50 to $55 CAD / hour
- Contract
The Portfolio Coordinator provides governance, reporting, financial, and delivery coordination across a portfolio of Agile, Waterfall, and hybrid initiatives. The role supports effective…
Added 1 hour ago
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Senior Business Analyst
Allshores
Halifax, NS
- Full-time
Allshores is seeking a Senior Business Analyst to play a pivotal role as a trusted partner to business leaders, technology teams, and external vendors. In this role, you will help drive…
Added 1 hour ago
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Data Analyst
Gestion Zagora
Westmount, QC
- Full-time
…Management, Operations, Accounting, and Leasing to replace manual reporting with automated, verified numbers. You report directly to the Head of Data Strategy & Innovation and you'll be the…
Added 1 hour ago
Fuel Accounting Analyst
Circle K
Laval, QC
Reporting to the Fuel Accounting Supervisor, the Analyst is responsible for processing, reviewing, and analyzing financial data related to fuel sales and purchases. The Analyst ensures the…
Added 2 hours ago
GE
Data Analyst - WFM
Global Excel Management
Sherbrooke, QC
- Other
As a Data Analyst - Workforce Management, you will work closely with business leaders to analyze workforce and operational data, identify trends, and develop impactful reporting solutions.…
Added 2 hours ago
ET
Senior Financial Analyst, FP&A - Commercial Bakeries
EDGEPATH Talent Solutions
Toronto, ON
- Full-time
Commercial Bakeries is seeking a highly motivated Senior Financial Analyst, FP&A. Reporting to the Chief Financial Officer (CFO), the Senior Financial Analyst provides analytical support…

Jobber

Senior Analyst, Customer Analytics (12-month contract)

Kitchener, ON, Canada

This role has a minimum annual salary of $106,590, a midpoint of $125,400, and a maximum salary of $144,210, designed to show the progression from learning the ropes to truly excelling. · Contract

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Job details

Pay: This role has a minimum annual salary of $106,590, a midpoint of $125,400, and a maximum salary of $144,210, designed to show the progression from learning the ropes to truly excelling.
Job type: Contract
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

Are you passionate about using data to drive impactful business decisions?

We’re looking for a Senior Analyst, Customer Analytics to be part of our Analytics team on a 12-month contract.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber, they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be - the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011 - but we’ve just scratched the surface of what we want to accomplish for our customers.

The team:

Analytics is part of Jobber’s Strategy & Analytics organization, our internal consulting and decision-support function that connects data and business insights with teams across the company.

Within Customer Analytics, the Strategic Analytics team works across functions on important business questions and company initiatives. Our work brings together analytical thinking, business context, and data to help Jobber understand opportunities, evaluate decisions, and improve business outcomes.

The role:

Reporting to the Senior Manager, Customer Analytics, you’ll own analytical workstreams within cross-functional initiatives that support strategic and operational decision-making across Jobber.

You’ll work with stakeholders to understand their objectives, bring structure to sometimes ambiguous questions, perform hands-on analysis, and translate findings into clear insights and recommendations. Your work may range from exploratory deep dives and performance analysis to scenario modelling, impact evaluation, experimentation, metrics, and decision-support tools.

The Senior Analyst, Customer Analytics will:

Partner with stakeholders to understand business objectives, translate them into well-scoped analytical questions and approaches, and independently carry analyses from exploration through to insights and recommendations.
Act as an analytical thought partner to stakeholders, using data and business context to surface opportunities, challenge assumptions, and recommend practical next steps.
Perform hands-on exploratory analysis and deep dives to identify trends, risks, opportunities, and the drivers of business performance.
Apply analytical techniques such as segmentation, cohort analysis, scenario analysis, impact measurement, and experimentation to support business decisions.
Evaluate the expected or realized impact of key initiatives and business changes, helping stakeholders understand what is working, what is not, and where to iterate.
Develop metrics, reporting, dashboards, and other decision-support tools that provide a clear view of performance and enable scalable decision-making.
Communicate analytical findings through clear, compelling narratives and actionable recommendations, including relevant assumptions, limitations, and business context.
Use modern analytical tools, including AI-assisted workflows, to improve the speed and quality of exploration, analysis, quality assurance, documentation, and communication, while validating outputs and remaining accountable for the final work.
Collaborate with peers across Analytics, Business Intelligence, Analytics Engineering, Data Science, and other teams to ensure analytical quality and consistency.

To be successful, you should have:

Expert-level SQL skills and experience working with complex relational data.
Strong quantitative and analytical skills, with experience conducting exploratory analysis, performance measurement, and custom analytics to support business decisions.
Experience applying techniques such as segmentation, cohort analysis, scenario analysis, impact evaluation, or experimentation.
Proficiency with BI and data visualization tools such as Tableau, with the ability to communicate insights clearly through data.
Strong business acumen and curiosity, with an ability to understand the broader context behind an analytical question rather than focusing only on the data.
Excellent storytelling and communication skills, with the ability to turn complex analysis into clear, actionable insights for different audiences.
A collaborative and proactive working style, with the ability to navigate ambiguity, seek out information independently, and adapt as priorities evolve.
Comfort using AI-assisted tools as part of analytical workflows, paired with the judgment to validate outputs and use them responsibly.
Experience with Python for analysis, automation, or reproducible workflows is an asset.
Experience with SaaS, subscription businesses, or cross-functional business analytics is a plus.

You care about analytical quality and actively contribute to peer review, knowledge sharing, and improving how the broader team works.

Location:

We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.

Compensation:

At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $106,590, a midpoint of $125,400, and a maximum salary of $144,210, designed to show the progression from learning the ropes to truly excelling.

We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.

We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!

What you can expect from Jobber:

A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!

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More about this job

Responsibilities

Lead analytical workstreams for cross-functional initiatives, translating business objectives into scoped questions and conducting analysis from exploration through recommendations. Evaluate business performance and initiative impact, develop metrics and decision-support tools, and communicate findings clearly while collaborating across analytics and business teams.

Requirements

Requires expert-level SQL, strong quantitative and analytical skills, experience with exploratory analysis and techniques such as segmentation, cohort analysis, scenario analysis, impact evaluation, or experimentation, and proficiency with BI tools such as Tableau. Candidates should bring business acumen, clear communication, collaborative judgment, comfort with AI-assisted workflows, and a commitment to analytical quality; Python and SaaS or subscription-business experience are assets.

Skills

Expert SQL
Complex Relational Data
Exploratory Analysis
Performance Measurement
Segmentation
Cohort Analysis
Scenario Analysis
Impact Evaluation
Experimentation
Tableau
Data Visualization
Business Acumen
Data Storytelling
AI-Assisted Workflows
Python
Cross-Functional Collaboration

Benefits

Extended Health Benefits
Fully Paid Premiums
RRSP Matching
TFSA Matching
FHSA Matching
Stock Options
Talent Development
Coaching
Learning Programs
Leadership Programs

Visa sponsorship

Not detected in the job text

Keywords

SQL
Python
Tableau
Relational Data
Business Analytics
Customer Analytics
Exploratory Analysis
Performance Analysis
Segmentation
Cohort Analysis
Scenario Analysis
Impact Measurement
Experimentation
Metrics
Reporting
Dashboards
Data Visualization
Decision-Support Tools
AI-Assisted Workflows
Quality Assurance
SaaS
Subscription Businesses
Cross-Functional Analytics
Business Intelligence
Analytics Engineering
Data Science
Stakeholder Management
Strategic Decision-Making

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