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Added 7 mins ago
Customer Service Supervisor
Multy
Vaughan, ON
$55,000 to $72,000 USD / year
Full-time
RMA & Claims Oversight: Oversee the Return Merchandise Authorization (RMA) and warranty claims process; coordinate with Quality and Warehouse teams to verify documentation, approve credits,…
Added 1 hour ago
Health, Safety & Environmental Coordinator
Stoakley-Stewart Consultants Ltd.
Cambridge, ON
Full-time
Our client requires a Health, Safety & Environmental Coordinator who can do more than administer policies and maintain documentation. This individual will be highly visible within the…
Added 1 hour ago
Personal Lines Representative
Insurance Brokers Association of BC
Vancouver, BC
Full-time
…verbally and in writing, so that new and existing customers can make a confident and informed decision regarding their insurance…
Added 1 hour ago
Large Loss Commercial Property Claims Examiner
Aviva Canada
Dartmouth, NS
Full-time
We are currently looking to hire a Large Loss Commercial Property Claims Examiner to join our Complex Loss Team.
Added 2 hours ago
Test Engineering Technologist
Husky Technologies
Bolton, ON
Full-time
…understanding of the developmental engineering process. This role can therefore also be a great foundation for future…
Added 3 hours ago
Paralegal – Small Claims Litigation
The Law Office Management Association (TLOMA)
Toronto, ON
Full-time
We are looking for an experienced Paralegal to take ownership of our Small Claims Court practice. This is a hands-on role for someone who knows the Small Claims process inside and out and…
Added 4 hours ago
Key Account Manager – Leasing & Dealer Fleet
GWM CAPE TOWN
Permanent North American Gaeltacht, ON
Full-time
Monitor dealer fleet rebate claims and ensure that approved rebates are processed and paid accurately and timeously.
Added 5 hours ago
Parts Technician
SGI
Saskatoon, SK
Full-time
…tools where required to verify the legitimacy of charges for claims pricing. Provides guidance to claims and right of recovery. Work results must adhere to technical, industry, or…
Added 6 hours ago
Case Manager Associate, Bilingual
Allianz Insurance
Cambridge, ON
$23.59 CAD / hour
Full-time
107071 | Customer Services & Claims | Professional | [[filter11]] | Allianz Partners | Full-Time | Permanent
Added 6 hours ago
Product Strategy Senior Advisor – 12 months Contract - Express Scripts Canada
The Cigna Group
Mississauga, ON
Full-time
Added 7 hours ago
Research Scientist
University of New Brunswick
Fredericton, NB
Full-time
UNB is committed to ensuring employees can maintain a healthy work-life balance. As such, we are proud to support a hybrid work approach, which includes flexible hours and work-from-home…
Added 8 hours ago
Test Engineering Technologist
Husky Technologies
Bolton, ON
Full-time
…understanding of the developmental engineering process. This role can therefore also be a great foundation for future…
Added 8 hours ago
Incentives and Capital Investments - SRED - Toronto - Tax Staff - IT
EY
Toronto, ON
Prepare technical analyses, project narratives and supporting documentation for client claims.
Added 8 hours ago
Administrative Assistant | Reception - Kamloops
Coast Claims Insurance Services
Kamloops, BC
Full-time
At Coast Claims, we recognize that our people are our greatest asset. We are committed to providing a supportive and professional work environment where employees can contribute and…
Added 9 hours ago
Operations Manager - Electrical
Modern Niagara
Vaughan, ON
Full-time
Interfaces closely with the Finance team on revenue recognition, claims preparation, forecasting, and job-site financial support.
Added 10 hours ago
Processing Center Advisor - GOAPRDJP000001031
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
…government-funded child care programs by reviewing funding claims, supporting documentation, program information, and financial and operational…
Added 10 hours ago
Processing Center Advisor - GOAPRDJP000001031
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
…government-funded child care programs by reviewing funding claims, supporting documentation, program information, and financial and operational…
Added 10 hours ago
Processing Center Advisor - GOAPRDJP000001031
S M Software Solutions Inc
AB · Edmonton, AB
Full-time
…government-funded child care programs by reviewing funding claims, supporting documentation, program information, and financial and operational…
Added 10 hours ago
Assistant Director of Human Resources
Marriott International
Toronto, ON
Full-time
Manages Workers Compensation claims to ensure appropriate employee care and costs management.
Added 11 hours ago
Claims Coordinator- EN
Global Excel Management Inc.
Windsor, ON
Full-time
If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your…
Added 11 hours ago
Medical Editor
Klick
Toronto, ON
$70,000 to $80,000 CAD / year
Full-time
Verify claims, data, and citations using primary literature, guidelines, and client-approved reference packages.
Added 12 hours ago
Clerk, Accounts Receivable
Fraser Health
New Westminster, BC
Full-time
Take the next step and apply so we can continue the conversation with you.
Added 12 hours ago
Senior Manager, Major Projects Advisory
KPMG
ON · Toronto, Ontario
Full-time
At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the…
Added 12 hours ago
(CAN) Associé, produits consommables
Walmart Canada
Matane, QC
Contract
Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
Added 13 hours ago
Claims Coordinator- EN
Global Excel Management Inc.
Sherbrooke, QC
Full-time
If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your…

Jobgether

Client Success Manager

Canada

Job type: Full-time
Experience: At least 3 years of experience in a client-facing position, preferably within healthcare technology or a related field.
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Success Manager based in Canada.

As a Client Success Manager, you will serve as the primary point of contact for healthcare clients throughout their partnership.

You’ll work cross-functionally with sales, onboarding, and support teams to understand client needs and deliver tailored solutions.

The role combines relationship management, training, product adoption, and ongoing account support.

You’ll help healthcare practices increase patient enrollment and effectively leverage digital remote-care solutions.

Your analytical and problem-solving skills will support reporting, troubleshooting, and continuous improvements in the client experience.

This is an opportunity to contribute directly to the modernization of healthcare within a fast-growing, collaborative technology environment.

Travel to the United States may be required to support both new and existing clients.

Accountabilities

Serve as the primary point of contact for assigned clients, building trusted and productive long-term relationships.
Lead client onboarding activities and provide ongoing support throughout the partnership.
Deliver training and education tailored to different audiences, ensuring clients understand and can effectively use available solutions.
Drive product adoption and patient enrollment by helping clients maximize the value of remote-care platforms.
Manage client accounts over the long term, proactively identifying needs and opportunities for improvement.
Collaborate with sales, patient onboarding, support, and other internal teams to provide a consistent and high-quality client experience.
Prepare and interpret reports and analyses to monitor client activity, performance, and opportunities.
Troubleshoot client issues and coordinate appropriate solutions with internal teams.
Travel to the United States as needed to support new and existing clients.

Requirements

Bachelor’s degree or equivalent professional experience.
At least 3 years of experience in a client-facing position, preferably within healthcare technology or a related field.
Strong problem-solving and troubleshooting abilities.
Demonstrated ability to manage multiple client accounts while prioritizing competing tasks effectively.
Excellent communication and interpersonal skills, with the ability to explain complex solutions clearly and understandably.
Strong Excel skills and comfort working with reporting and data.
Strong technology skills and confidence using digital platforms and software applications.
Ability to adapt communication, presentations, and training approaches to different audiences.
Background or experience in insurance, claims review, or U.S. healthcare is an asset.
Ability and willingness to travel to the United States when required.
Strong collaborative skills and the ability to work effectively in a fast-paced, evolving environment.

Benefits

Opportunity to join a fast-growing organization where employees are encouraged to contribute ideas and help shape the future.
Mission-driven environment focused on modernizing and improving healthcare.
Inclusive, collaborative, and innovative workplace culture.
100% employer-paid employee premiums for health, dental, and vision coverage.
Flexible paid time off (PTO).
Company holidays and paid sick time.
Equal opportunity workplace committed to diversity and inclusion.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply About employer

More about this job

Responsibilities

Manage client relationships and accounts throughout the partnership, leading onboarding, training, ongoing support, and efforts to increase adoption of remote-care solutions and patient enrollment. Analyze client activity and performance, troubleshoot issues, and collaborate with internal teams to improve the client experience, including through travel to the United States as needed.

Requirements

Requires a bachelor’s degree or equivalent professional experience and at least three years in a client-facing role, preferably in healthcare technology or a related field. Candidates should have strong communication, problem-solving, technology, Excel, reporting, and account-management skills; experience in insurance, claims review, or U.S. healthcare is an asset, and U.S. travel is required when needed.

Skills

Client Onboarding
Account Management
Client Training
Product Adoption
Patient Enrollment
Healthcare Technology
Problem-Solving
Troubleshooting
Excel
Reporting and Data Analysis
Communication
Presentation Skills
Cross-Functional Collaboration
Prioritization
Digital Platforms

Benefits

Employer-Paid Health Insurance Premiums
Employer-Paid Dental Insurance Premiums
Flexible Paid Time Off
Company Holidays
Paid Sick Time

Visa sponsorship

Not detected in the job text

Keywords

Healthcare Technology
Remote-Care Platforms
Client Success
Client Onboarding
Account Management
Relationship Management
Product Adoption
Patient Enrollment
Client Training
Client Support
Cross-Functional Collaboration
Sales
Reporting
Data Analysis
Excel
Troubleshooting
Problem-Solving
Insurance
Claims Review
U.S. Healthcare
Digital Platforms
Travel

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