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Added 4 mins ago
A
Software Engineer (React & TypeScript)
Applicantz
Toronto, ON
- $50 to $55 CAD / hour
- Contract
5-6 years of professional experience as a Software Developer or similar role.
Added 4 mins ago
SC
Full Stack Engineer
SPECTRAFORCE Canada
Toronto, ON
- Contract
Develop, test, and maintain scalable, high-quality software applications.
Added 19 mins ago
MM
Executive, Inside Sales
MSC Mediterranean Shipping Company
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
Added 34 mins ago
T
Technicien(ne) De Centre De Données
TEKsystems
Pointe-Claire, QC
- $20 to $25 CAD / hour
- Contract
Added 34 mins ago
EC
Event Technical Specialist - Ottawa Office, Full Time
Encore Canada
Ottawa, ON
- Full-time
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to…
Added 34 mins ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Vancouver, BC
- Full-time
…automation, and applied AI to deliver intelligent workflows, applications, and enterprise capabilities using technologies such as Agentforce, Einstein, large language models, and other…
Added 34 mins ago
EC
Event Senior Technical Specialist - Audio, Toronto Branch, Full Time
Encore Canada
Brampton, ON
- Full-time
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to…
Added 34 mins ago
EC
Event Senior Technical Specialist - Projection, Toronto Branch, Full Time
Encore Canada
Brampton, ON
- Full-time
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to…
Added 34 mins ago
S
Media Sales Strategist – Calgary, AB
Stingray
Calgary, AB
- Full-time
We leverage AI‑supported tools to assist with the initial review of applications. These tools do not replace human judgment - final decisions are made by our recruitment teams.
Added 34 mins ago
EC
Event Senior Technical Specialist - Lighting, Toronto Branch, Full Time
Encore Canada
Brampton, ON
- Full-time
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to…
Added 34 mins ago
OT
BIM Coordinator, MEP
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
OTG uses artificial intelligence (AI) tools as part of the applicant screening process. However, applications are reviewed by a member of our Recruitment team to ensure a fair and thorough…
Added 34 mins ago
EH
ECH - Design Merchandiser
Empire Homes
Caledonia, ON
- Full-time
…throughout the recruitment and selection process for any qualified applications under the respective provincial human rights codes. Please advise a member of our team if you require…
Added 35 mins ago
HI
Project Coordinator
HUB International
Vancouver, BC · Toronto, ON
- Full-time
Added 35 mins ago
A
Senior Project Manager
Atimi
Remote, Canada
- $123,000 to $200,000 CAD / year
- Full-time
- Remote
Collaborate with internal teams to design, develop and implement mobile and web applications
Added 49 mins ago
S
AI Engineer (Superhuman Mail) - Canada
Superhuman
Remote, Canada
- $128,000 to $210,000 CAD / year
- Full-time
- Remote
…brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces,…
Added 1 hour ago
PH
Clinical Supervisor - RPN
ParaMed Home Health Care
Sudbury, ON · Greater Sudbury, ON
- Full-time
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses.…
Added 1 hour ago
AC
Senior Manager, Strategic Initiatives (Underwriting/ Personal Lines)
Aviva Canada
Toronto, ON
- Full-time
Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and…
Added 1 hour ago
PH
Registered Nurse - Clinic (Casual)
ParaMed Home Health Care
London, ON
- Part-time
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses.…
Added 1 hour ago
TF
Manager Safety-1st Shift-RVI-Hanceville
Tyson Foods
Hanceville, BC
- Full-time
Proficiency with Microsoft Office Suite and standard business software applications.
Added 1 hour ago
TI
Uipath Sr.Dev
Themesoft Inc.
Toronto, ON
- Contract
Experience in integrating minimum 5-7 applications (API & UI integrations)
Added 1 hour ago
AC
AVP IT Delivery
Aviva Canada
Markham, ON
- Full-time
Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and…
Added 1 hour ago
SA
Hospitality Service Professional
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Added 1 hour ago
AC
Senior Manager, Strategic Initiatives (Underwriting/ Personal Lines)
Aviva Canada
Markham, ON
- Full-time
Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and…
Added 1 hour ago
PH
Clinical Educator - RN/RPN
ParaMed Home Health Care
Toronto, ON · North York, ON
- Full-time
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses.…
Added 1 hour ago
S
Recruiter
Speer
Toronto, ON
- $50,000 to $70,000 CAD / year
- Full-time
…sector, and other industries to design and build websites, mobile applications, and digital platforms that have impact.…

Jobgether

Conseiller, Efficacité du service à la clientèle

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Conseiller, Efficacité du service à la clientèle based in Canada.

Join a dynamic banking environment focused on building strong customer relationships and delivering meaningful client experiences. As a Customer Service Effectiveness Advisor, you will contribute to initiatives designed to improve service quality, strengthen operational performance, and enhance the overall customer experience. Working collaboratively with internal teams, you will use analytical thinking and attention to detail to identify opportunities for improvement. This role offers the opportunity to support projects that make a tangible difference for customers and colleagues. You will be part of a collaborative workplace that values accountability, teamwork, innovation, and continuous development.

Accountabilities

Responsibilities

The position focuses on supporting customer service effectiveness and contributing to improvements in the overall client experience. Key responsibilities are expected to include:

Contribute to initiatives and projects aimed at improving customer service processes and effectiveness.
Identify opportunities to enhance the customer experience and support the implementation of improvement solutions.
Use analytical thinking and attention to detail to assess service-related information and support informed decisions.
Collaborate with colleagues and stakeholders to address customer service challenges and achieve shared objectives.
Communicate findings, recommendations, and relevant information clearly to support continuous improvement.
Help maintain a customer-focused approach across service activities and improvement initiatives.

Requirements

The ideal candidate brings a customer-oriented mindset, strong analytical abilities, and the capacity to work effectively with different teams. The following skills and qualifications are relevant to the position:

Experience or demonstrated capabilities in customer service and customer experience.
Strong analytical thinking and problem-solving skills.
Excellent communication and interpersonal abilities.
Attention to detail and a structured approach to work.
Experience or interest in projects focused on process and service improvement.
Ability to collaborate effectively and contribute to a team-oriented environment.
Legal authorization to work in Canada, with a valid work or study permit where applicable.
Willingness to complete job-related assessments or skills tests as part of the recruitment process, if required.

Benefits

Competitive salary and performance-based compensation.
Employee banking benefits.
Access to an employee benefits program, subject to plan conditions.
Defined-benefit pension plan, subject to eligibility and plan conditions.
Employee share purchase plan.
Paid vacation.
Well-being support and access to a points-based employee recognition program.
Paid Purpose Day to invest in personal growth and professional development.
Access to collaborative workspaces and technology that support innovation and teamwork.
Permanent, full-time position with a 37.5-hour workweek.
Inclusive workplace culture that encourages professional growth and recognizes individual contributions.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply About employer

More about this job

Responsibilities

Support projects and initiatives that improve customer service processes, service effectiveness, and the overall customer experience. Analyze service-related information, collaborate with stakeholders, and communicate findings and recommendations to support continuous improvement.

Requirements

Candidates should bring customer service or customer experience capabilities, strong analytical and problem-solving skills, clear communication, and attention to detail. They should be comfortable collaborating on process-improvement projects and be legally authorized to work in Canada.

Skills

Customer Service
Customer Experience
Analytical Thinking
Problem-Solving
Communication
Interpersonal Skills
Attention to Detail
Process Improvement
Service Improvement
Collaboration
Teamwork
Stakeholder Engagement
Clear Communication
Customer Focus

Benefits

Performance-Based Compensation
Employee Banking Benefits
Employee Benefits Program
Defined-Benefit Pension Plan
Employee Share Purchase Plan
Paid Vacation
Well-Being Support
Employee Recognition Program
Collaborative Workspaces and Technology

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Service
Customer Experience
Service Effectiveness
Process Improvement
Service Quality
Operational Performance
Analytical Thinking
Problem-Solving
Stakeholder Collaboration
Continuous Improvement
Customer-Focused Approach
Communication
Teamwork
Work Authorization
Recruitment Assessments
Artificial Intelligence
Data Privacy
Employee Share Purchase Plan
Defined-Benefit Pension Plan

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