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Added 11 mins ago
W
Software Engineer II
Wiraa
Canada
- Full-time
…other engineers to deliver scalable, maintainable software solutions that enhance the user experience across iOS, Android, and Easyweb…
Added 11 mins ago
N
Business Development Executive - SAAS AND B2B
nugget.ai
Mississauga, ON
- Contract
…business opportunities for Nugget.ai’s SaaS talent management solutions in B2B markets. Daily activities include prospecting and lead generation, qualifying and nurturing opportunities,…
Added 11 mins ago
JW
Brand Manager, Jamieson, Canada BU
Jamieson Wellness Inc.
Toronto, ON
- $80,550 to $120,850 CAD / year
- Full-time
…100 years. With our Jamieson, youtheory, Progressive, Smart Solutions, and Iron Vegan brands, we’re growing globally and reaching more people every…
Added 11 mins ago
TA
Lead Product Manager, Real Time, Personalization, and AI
Treasure AI
Vancouver, BC
- $160,000 to $200,000 CAD / year
- Full-time
…design, and marketing, you will deliver high-quality, innovative solutions to our customers. A defining aspect of this role is the ability to leverage Coding Agents and LLM-based tools to…
Added 26 mins ago
CI
Group 3 - Table 29 - Electronic Warfare
Calian in Space & Technology
Ottawa, ON
- Full-time
We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by…
Added 26 mins ago
T
Senior Manager, Sustainability Reporting
TD
Toronto, ON
- Full-time
Navigate competing priorities and conflicting feedback with diplomacy, sound judgment, and a solutions-oriented mindset.
Added 41 mins ago
MD
Spanish Language Translations Specialist - State Program Administrator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Added 41 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
M&M Food Market is a food retailer unlike any other; we don’t just sell products - we offer meal solutions and a unique shopping experience that helps make our customers’ everyday lives a…
Added 41 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
M&M Food Market is a food retailer unlike any other; we don’t just sell products - we offer meal solutions and a unique shopping experience that helps make our customers’ everyday lives a…
Added 41 mins ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Kelowna, BC
- Full-time
We are seeking a hands-on Salesforce Platform and AI Engineer to design, build, and scale secure, data-driven solutions that advance CCS’s mission. This role combines Salesforce…
Added 41 mins ago
E
APPLIED AI SOFTWARE DESIGNER
Ericsson
Ottawa, ON
- Full-time
You will build practical AI-driven engineering solutions, reusable tools, and knowledge foundations that improve developer productivity, software quality, and engineering efficiency across…
Added 41 mins ago
A(
Insights & Analytics Associate – Global Markets
AXIS (AXIS Capital)
Halifax, NS
- Full-time
…the design and delivery of dashboards, AI agents / agentic solutions, broad analytical tools and reporting solutions that address genuine business…
Added 41 mins ago
Director, Wealth Strategy & Research - 12-month contract - Tangerine
Scotiabank
ON · Toronto, ON
Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the…
Added 1 hour ago
J
Conseiller, Efficacité du service à la clientèle
Jobgether
Canada
- Full-time
Identify opportunities to enhance the customer experience and support the implementation of improvement solutions.
Added 1 hour ago
J
Conseiller(ère) aux communications internes - contrat à durée déterminée
Jobgether
Canada
- Full-time
Self-motivation, initiative, and autonomy, including the ability to anticipate stakeholder needs and recommend practical solutions.
Added 1 hour ago
S
Director, Product Marketing, North America - HCM & Payroll
Sage
Toronto, ON
- Full-time
…Knowing that millions of our global customers depend on our solutions, motivates us to keep innovating so they keep growing with…
Added 1 hour ago
J
Conseiller(ère) aux communications internes - contrat à durée déterminée
Jobgether
Canada
- Contract
Self-motivation, initiative, and autonomy, including the ability to anticipate stakeholder needs and recommend practical solutions.
Added 1 hour ago
MA
Lead / Principal Data Engineer - Snowflake & dbt
Mitra AI
Canada
- Contract
…engineer who can identify problems, propose sound technical solutions, make informed implementation decisions, and deliver high-quality results with minimal…
Added 1 hour ago
O
Senior Engineering Manager - Stratus Imaging Archive
Optum
Richmond, BC
- Full-time
…cross-organizational collaboration to deliver reliable, high-quality imaging solutions at…
Added 2 hours ago
GD
Computer Modeling & Simulation Staff Specialist/Engineer
General Dynamics Land Systems–Canada
London, ON
- Full-time
Interact with design teams and provide efficient and timely simulation support to product development, drive design solutions based on simulation results
Added 2 hours ago
MP
Millwright/Electrician - Qualified
Mother Parkers Tea & Coffee
Ajax, ON
- Full-time
…beverage experience for our customers. As a leading customer solutions provider to some of North America’s largest retailers and foodservice chains, we use state-of-the-art technology and…
Added 2 hours ago
MP
Dual License Maintenance Technician
Mother Parkers Tea & Coffee
Mississauga, ON
- $47.69 CAD / hour
- Full-time
…beverage experience for our customers. As a leading customer solutions provider to some of North America’s largest retailers and foodservice chains, we use state-of-the-art technology and…
Added 2 hours ago
MP
Operating Engineer
Mother Parkers Tea & Coffee
Mississauga, ON
- Full-time
…beverage experience for our customers. As a leading customer solutions provider to some of North America’s largest retailers and foodservice chains, we use state-of-the-art technology and…
Added 2 hours ago
N
Junior BDE - Sales (Enterprise AI Products)
nugget.ai
Mississauga, ON
- Contract
Proven Sales experience in B2B or enterprise solutions, with the ability to manage a pipeline, conduct discovery, and close opportunities.
Added 2 hours ago
L
Senior Software Engineer - Data and AI Platforms
lululemon
Vancouver, BC
- Full-time
…unified data foundation, advanced analytics capabilities, and AI solutions across lululemon’s vertically integrated retail ecosystem, embedding strong data governance and responsible AI…

Jobgether

Conseiller, Efficacité du service à la clientèle

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Conseiller, Efficacité du service à la clientèle based in Canada.

Join a dynamic banking environment focused on building strong customer relationships and delivering meaningful client experiences. As a Customer Service Effectiveness Advisor, you will contribute to initiatives designed to improve service quality, strengthen operational performance, and enhance the overall customer experience. Working collaboratively with internal teams, you will use analytical thinking and attention to detail to identify opportunities for improvement. This role offers the opportunity to support projects that make a tangible difference for customers and colleagues. You will be part of a collaborative workplace that values accountability, teamwork, innovation, and continuous development.

Accountabilities

Responsibilities

The position focuses on supporting customer service effectiveness and contributing to improvements in the overall client experience. Key responsibilities are expected to include:

Contribute to initiatives and projects aimed at improving customer service processes and effectiveness.
Identify opportunities to enhance the customer experience and support the implementation of improvement solutions.
Use analytical thinking and attention to detail to assess service-related information and support informed decisions.
Collaborate with colleagues and stakeholders to address customer service challenges and achieve shared objectives.
Communicate findings, recommendations, and relevant information clearly to support continuous improvement.
Help maintain a customer-focused approach across service activities and improvement initiatives.

Requirements

The ideal candidate brings a customer-oriented mindset, strong analytical abilities, and the capacity to work effectively with different teams. The following skills and qualifications are relevant to the position:

Experience or demonstrated capabilities in customer service and customer experience.
Strong analytical thinking and problem-solving skills.
Excellent communication and interpersonal abilities.
Attention to detail and a structured approach to work.
Experience or interest in projects focused on process and service improvement.
Ability to collaborate effectively and contribute to a team-oriented environment.
Legal authorization to work in Canada, with a valid work or study permit where applicable.
Willingness to complete job-related assessments or skills tests as part of the recruitment process, if required.

Benefits

Competitive salary and performance-based compensation.
Employee banking benefits.
Access to an employee benefits program, subject to plan conditions.
Defined-benefit pension plan, subject to eligibility and plan conditions.
Employee share purchase plan.
Paid vacation.
Well-being support and access to a points-based employee recognition program.
Paid Purpose Day to invest in personal growth and professional development.
Access to collaborative workspaces and technology that support innovation and teamwork.
Permanent, full-time position with a 37.5-hour workweek.
Inclusive workplace culture that encourages professional growth and recognizes individual contributions.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Support projects and initiatives that improve customer service processes, service effectiveness, and the overall customer experience. Analyze service-related information, collaborate with stakeholders, and communicate findings and recommendations to support continuous improvement.

Requirements

Candidates should bring customer service or customer experience capabilities, strong analytical and problem-solving skills, clear communication, and attention to detail. They should be comfortable collaborating on process-improvement projects and be legally authorized to work in Canada.

Skills

Customer Service
Customer Experience
Analytical Thinking
Problem-Solving
Communication
Interpersonal Skills
Attention to Detail
Process Improvement
Service Improvement
Collaboration
Teamwork
Stakeholder Engagement
Clear Communication
Customer Focus

Benefits

Performance-Based Compensation
Employee Banking Benefits
Employee Benefits Program
Defined-Benefit Pension Plan
Employee Share Purchase Plan
Paid Vacation
Well-Being Support
Employee Recognition Program
Collaborative Workspaces and Technology

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Service
Customer Experience
Service Effectiveness
Process Improvement
Service Quality
Operational Performance
Analytical Thinking
Problem-Solving
Stakeholder Collaboration
Continuous Improvement
Customer-Focused Approach
Communication
Teamwork
Work Authorization
Recruitment Assessments
Artificial Intelligence
Data Privacy
Employee Share Purchase Plan
Defined-Benefit Pension Plan

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