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Added 11 mins ago
RP
Communications Advisor (Contract)
Resource Productivity and Recovery Authority
Toronto, ON
- Contract
We are looking for a talented and committed individual to join us as a Communications Advisor (16-month contract) to support the government’s efforts to protect the environment and advance…
Added 12 mins ago
UO
Residence Life Coordinator
University of Waterloo
Waterloo, ON
- Full-time
…an assigned student residence(s). This position acts as an advisor and support to students living in residence with emphasis placed on a student’s holistic development. The RLC provides…
Added 12 mins ago
Senior Auditor
Independent Electricity System Operator
Canada
…opportunity to work across the organization, serve as a trusted advisor to business leaders, and drive improvements that make a real impact. Reporting to the Manager Internal Audit, you'll…
Added 12 mins ago
R
Banking Advisor - Aurora, Newmarket (English and/or Mandarin, Cantonese, Russian, Turkish)
RBC
Aurora, ON · Bradford West Gwillimbury, ON · Newmarket, ON · Richmond Hill, ON
- Full-time
Banking Advisor - Aurora, Newmarket (English and/or Mandarin, Cantonese, Russian, Turkish)
Added 12 mins ago
T
Bilingual Insurance Advisor
TD
Dieppe, NB · Moncton, NB · Riverview, NB
- Full-time
Participate in personal performance management and development activities, including cross training within own team
Added 12 mins ago
SL
Advisor Trainee- Advisor Development Program -Future Opportunties
Sun Life
Bedford, NS · NS · Charlottetown, PE
- Full-time
…help them plan financially for the various stages of life. Our Advisor Development Program is designed to prepare you for a successful launch to an advisory career at Sun…
Added 12 mins ago
SL
Business Development Partner
Sun Life
Moncton, NB
- Full-time
Source candidates for the Sun Life advisor role through community contacts and other sources of referrals, centres of influence.
Added 12 mins ago
C
Client Associate
CIBC
Calgary, AB
- Full-time
Client Engagement - Focus on each client's experience and connect on a personal level to make every interaction meaningful. Anticipate client needs and communicate promptly with your team…
Added 42 mins ago
Creative Services Advisor
Westerkirk
Calgary, AB
Creative Services Advisor is responsible for the De Havilland Canada’s (DHC) visual brand and leads the execution of creative strategies that align with the company's overall brand vision…
Added 42 mins ago
HI
Dealer Services Administrator
HUB International
Woodbridge, ON
- Full-time
In cooperation with other departments managing maintenance of advisor information and corrections
Added 42 mins ago
YU
Facilities Assistant
Yorkville University
Toronto, ON
- Full-time
Our community is vibrant and diverse. Many of our learners are adults balancing education with careers and personal commitments. Every member of our team – whether in teaching, operations,…
Added 57 mins ago
B&
Health, Safety & Environment (HSE) Advisor
Black & McDonald Limited
Calgary, AB
- Full-time
…Safety & Environmental Manager based out of Calgary. As the HSE Advisor in the Calgary office, you will oversee assigned workplaces and ensure compliance with company and client safety…
Added 1 hour ago
Team Advisor - Travel Call Centre
CAA Club Group
Thornhill, ON
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.
Added 1 hour ago
AC
Senior Accountant, Assurance and Accounting
ACCA Careers
Peterborough, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 1 hour ago
AC
Manager, Assurance and Accounting
ACCA Careers
London, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 1 hour ago
AA
Sales Pro (Parts Advisor)
Advance Auto Parts
Kingston, ON
- $17.95 to $21.55 CAD / hour
- Full-time
Achieve personal / store sales goals and service objectives
Added 3 hours ago
S
Registered Nurse (RN), Pediatric Intensive Care Unit (PICU) - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
…groups within healthcare settings. This involves recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic…
Added 3 hours ago
J
Conseiller, Efficacité du service à la clientèle
Jobgether
Canada
- Full-time
…meaningful client experiences. As a Customer Service Effectiveness Advisor, you will contribute to initiatives designed to improve service quality, strengthen operational performance, and…
Added 3 hours ago
J
Conseiller(ère) aux communications internes - contrat à durée déterminée
Jobgether
Canada
- Full-time
As an Internal Communications Advisor, you will help strengthen employee engagement and support organizational priorities through clear, creative, and impactful internal communications. You…
Added 3 hours ago
J
Conseiller(ère) aux communications internes - contrat à durée déterminée
Jobgether
Canada
- Contract
As an Internal Communications Advisor, you will help strengthen employee engagement and support organizational priorities through clear, creative, and impactful internal communications. You…
Added 4 hours ago
R
Banking Advisor- EN
RBC
Chandler, QC
- Full-time
Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
Added 5 hours ago
EJ
Canada Registered Branch Associate
Edward Jones
Port Dover, ON
- Full-time
…Organization (CIRO), who create capacity for the Financial Advisor by partnering together to serve existing clients at the direction of the Financial…
Added 5 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Constant, QC · St Constant, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 6 hours ago
RB
Financing Specialist - Agriculture
Royal Bank of Canada
Guelph, ON · Strathroy-Caradoc, ON · Woodstock, ON
- Full-time
…exceptional client experience by being a trusted strategic advisor who provides superior business, financial and credit advice, and support portfolio management. You partner with…
Added 8 hours ago
RB
Banking Advisor
Royal Bank of Canada
Chandler, QC
- Full-time
Flexibility, eagerness to learn, strong personal ethics, and a hunger for success

Jobgether

Conseiller, Efficacité du service à la clientèle

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Conseiller, Efficacité du service à la clientèle based in Canada.

Join a dynamic banking environment focused on building strong customer relationships and delivering meaningful client experiences. As a Customer Service Effectiveness Advisor, you will contribute to initiatives designed to improve service quality, strengthen operational performance, and enhance the overall customer experience. Working collaboratively with internal teams, you will use analytical thinking and attention to detail to identify opportunities for improvement. This role offers the opportunity to support projects that make a tangible difference for customers and colleagues. You will be part of a collaborative workplace that values accountability, teamwork, innovation, and continuous development.

Accountabilities

Responsibilities

The position focuses on supporting customer service effectiveness and contributing to improvements in the overall client experience. Key responsibilities are expected to include:

Contribute to initiatives and projects aimed at improving customer service processes and effectiveness.
Identify opportunities to enhance the customer experience and support the implementation of improvement solutions.
Use analytical thinking and attention to detail to assess service-related information and support informed decisions.
Collaborate with colleagues and stakeholders to address customer service challenges and achieve shared objectives.
Communicate findings, recommendations, and relevant information clearly to support continuous improvement.
Help maintain a customer-focused approach across service activities and improvement initiatives.

Requirements

The ideal candidate brings a customer-oriented mindset, strong analytical abilities, and the capacity to work effectively with different teams. The following skills and qualifications are relevant to the position:

Experience or demonstrated capabilities in customer service and customer experience.
Strong analytical thinking and problem-solving skills.
Excellent communication and interpersonal abilities.
Attention to detail and a structured approach to work.
Experience or interest in projects focused on process and service improvement.
Ability to collaborate effectively and contribute to a team-oriented environment.
Legal authorization to work in Canada, with a valid work or study permit where applicable.
Willingness to complete job-related assessments or skills tests as part of the recruitment process, if required.

Benefits

Competitive salary and performance-based compensation.
Employee banking benefits.
Access to an employee benefits program, subject to plan conditions.
Defined-benefit pension plan, subject to eligibility and plan conditions.
Employee share purchase plan.
Paid vacation.
Well-being support and access to a points-based employee recognition program.
Paid Purpose Day to invest in personal growth and professional development.
Access to collaborative workspaces and technology that support innovation and teamwork.
Permanent, full-time position with a 37.5-hour workweek.
Inclusive workplace culture that encourages professional growth and recognizes individual contributions.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Support projects and initiatives that improve customer service processes, service effectiveness, and the overall customer experience. Analyze service-related information, collaborate with stakeholders, and communicate findings and recommendations to support continuous improvement.

Requirements

Candidates should bring customer service or customer experience capabilities, strong analytical and problem-solving skills, clear communication, and attention to detail. They should be comfortable collaborating on process-improvement projects and be legally authorized to work in Canada.

Skills

Customer Service
Customer Experience
Analytical Thinking
Problem-Solving
Communication
Interpersonal Skills
Attention to Detail
Process Improvement
Service Improvement
Collaboration
Teamwork
Stakeholder Engagement
Clear Communication
Customer Focus

Benefits

Performance-Based Compensation
Employee Banking Benefits
Employee Benefits Program
Defined-Benefit Pension Plan
Employee Share Purchase Plan
Paid Vacation
Well-Being Support
Employee Recognition Program
Collaborative Workspaces and Technology

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Service
Customer Experience
Service Effectiveness
Process Improvement
Service Quality
Operational Performance
Analytical Thinking
Problem-Solving
Stakeholder Collaboration
Continuous Improvement
Customer-Focused Approach
Communication
Teamwork
Work Authorization
Recruitment Assessments
Artificial Intelligence
Data Privacy
Employee Share Purchase Plan
Defined-Benefit Pension Plan

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