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Added 10 mins ago
IF
Associate Director, Organic Growth, Content & Social Media
iA Financial Group (Industrial Alliance)
Quebec, QC
- Full-time
Added 10 mins ago
KG
Enterprise Data Architect – Snowflake & Cortex
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Full-time
The Enterprise Data Architect is responsible for defining end-to-end architecture for AWS Snowflake-based data, analytics, and AI platforms. Operating at the intersection of data…
Added 10 mins ago
FT
Senior Product Manager
Factor Talent
Toronto, ON · Greater Toronto Area, Canada
- $160,000 to $200,000 CAD / year
- Full-time
Added 10 mins ago
PG
Commercial Marketing Manager
Purity Gas
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Oversee marketing tech stack, marketing automation, CRM integration, and data analytics infrastructure to track pipeline contribution, campaign performance, and revenue impact.
Added 10 mins ago
KH
Applied AI Evaluation & Product Researcher (Contract)
Kids Help Phone
Toronto, ON
- $95,000 to $110,000 CAD / year
- Contract
Added 10 mins ago
GD
Senior Integrations Engineer
Globalfaces Direct
Toronto, ON · North York, ON
- $95,000 to $115,000 CAD / year
- Full-time
Added 10 mins ago
KG
Data Governance Lead
K&K Global Talent Solutions INC.
Toronto, ON
- Full-time
Ability to integrate governance, quality, lineage and observability controls across cloud, lakehouse, data warehouse, data integration and analytics ecosystems.
Added 10 mins ago
M
Data Quality Analyst
Mindlance
Montreal, QC
- $40 to $49 CAD / hour
- Contract
Added 10 mins ago
C
Learning Technology Specialist
CAE
Halifax, NS · Ottawa, ON
- Full-time
Consult with stakeholders to identify learning analytics requirements and develop key performance indicators (KPIs).
Added 10 mins ago
RB
Financial Controller
Renewal By Andersen of British Columbia
Vancouver, BC · Greater Vancouver Metropolitan Area
- $130,000 to $150,000 CAD / year
- Full-time
Added 10 mins ago
KD
Chef de projet – Conseil en données et analytique/Project Manager – Data & Analytics Consulting
KPI Digital Solutions
Montreal, QC
- Other
Project Manager – Data & Analytics Consulting
Added 10 mins ago
NS
Senior Data Architect
Nimble Science
Calgary, AB
- Full-time
…our Data Science and Manufacturing- and Clinical Operations Analytics and play a critical role in driving our mission forward. This is an opportunity to grow professionally within a dynamic…
Added 24 mins ago
A
Gestion performance financiere & optimisation programme / Financial performance & program improvement
Airbus
Mirabel, QC
- Full-time
Added 25 mins ago
M
Software Engineer II
Mastercard
Vancouver, BC
- Full-time
The Decision Management program enables intelligent decision based products through streaming analytics with the ability to govern these decisions and manage their outcomes with business…
Added 25 mins ago
FS
Senior Analyst, Quality Assurance Products
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
Added 25 mins ago
B
Sr. Developer - Application Development JAVA N 4B
BrightClaim
Montreal, QC
- Full-time
Sr. Developer - Application Development JAVA N
Added 25 mins ago
Senior Manager, Business Banking Advisory - Tangerine
Scotiabank
Toronto, ON
…Marketing, Community and Ecosystem, Operations, Risk, Finance, Data, Analytics, and Technology. The role is intended for someone who can bring an external small business growth perspective,…
Added 25 mins ago
Principal Data Engineer
Scotiabank
Toronto, ON
Leads and builds out a new data engineering platform for Tangerine to enable business analytics and production AI and ML applications, in support of business strategies and objectives.…
Added 25 mins ago
FG
Software Engineer, Full-Stack Applications (Associate Director)- AI Fluent
Fitch Group
Toronto, ON
- $180,000 to $220,000 CAD / year
…leadership with a passion for innovation, partnering with product, analytics, and technology teams to modernize workflows and accelerate responsible AI adoption across the tribe and…
Added 25 mins ago
D
Data Scientist, Validation of Financial and AI Models
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…business needs and in complex strategic interventions in advanced analytics and artificial intelligence. Your initiatives require extensive, in-depth knowledge of your field.You help solve…
Added 39 mins ago
RE
Senior Model Risk Audit Consultant
RONELLE EXPEDITING CORP
Toronto, ON
- Contract
1) 3+ years of relevant experience in Data Analytics, Advanced Analytics, Predictive Modelling and Artificial Intelligence and Machine Learning.
Added 39 mins ago
A
AI Systems Engineer
Altis
Peterborough, ON
- $40 to $50 CAD / hour
- Contract
Added 39 mins ago
P
Fullstack .NET Engineer | igaming | Base + Benefits
Pentasia
Toronto, ON
- Full-time
My client is seeking a highly skilled Senior Full Stack .NET Developer to join a fast-paced technology team responsible for developing and enhancing mission-critical platforms. This role…
Added 39 mins ago
UC
Senior AI Developer
UniSysTech Consulting
Toronto, ON · Greater Toronto Area, Canada
- $80 to $85 CAD / hour
- Contract
We are looking for a talented Senior AI Developer to join our team and support a major Canadian banking client in building innovative, AI-driven products and solutions.
Added 39 mins ago
QU
Research Associate
Queen's University
Kingston, ON
- $70,471 to $85,934 CAD / year
- Temporary

Jobgether

Conseiller, Efficacité du service à la clientèle

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Conseiller, Efficacité du service à la clientèle based in Canada.

Join a dynamic banking environment focused on building strong customer relationships and delivering meaningful client experiences. As a Customer Service Effectiveness Advisor, you will contribute to initiatives designed to improve service quality, strengthen operational performance, and enhance the overall customer experience. Working collaboratively with internal teams, you will use analytical thinking and attention to detail to identify opportunities for improvement. This role offers the opportunity to support projects that make a tangible difference for customers and colleagues. You will be part of a collaborative workplace that values accountability, teamwork, innovation, and continuous development.

Accountabilities

Responsibilities

The position focuses on supporting customer service effectiveness and contributing to improvements in the overall client experience. Key responsibilities are expected to include:

Contribute to initiatives and projects aimed at improving customer service processes and effectiveness.
Identify opportunities to enhance the customer experience and support the implementation of improvement solutions.
Use analytical thinking and attention to detail to assess service-related information and support informed decisions.
Collaborate with colleagues and stakeholders to address customer service challenges and achieve shared objectives.
Communicate findings, recommendations, and relevant information clearly to support continuous improvement.
Help maintain a customer-focused approach across service activities and improvement initiatives.

Requirements

The ideal candidate brings a customer-oriented mindset, strong analytical abilities, and the capacity to work effectively with different teams. The following skills and qualifications are relevant to the position:

Experience or demonstrated capabilities in customer service and customer experience.
Strong analytical thinking and problem-solving skills.
Excellent communication and interpersonal abilities.
Attention to detail and a structured approach to work.
Experience or interest in projects focused on process and service improvement.
Ability to collaborate effectively and contribute to a team-oriented environment.
Legal authorization to work in Canada, with a valid work or study permit where applicable.
Willingness to complete job-related assessments or skills tests as part of the recruitment process, if required.

Benefits

Competitive salary and performance-based compensation.
Employee banking benefits.
Access to an employee benefits program, subject to plan conditions.
Defined-benefit pension plan, subject to eligibility and plan conditions.
Employee share purchase plan.
Paid vacation.
Well-being support and access to a points-based employee recognition program.
Paid Purpose Day to invest in personal growth and professional development.
Access to collaborative workspaces and technology that support innovation and teamwork.
Permanent, full-time position with a 37.5-hour workweek.
Inclusive workplace culture that encourages professional growth and recognizes individual contributions.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply About employer

More about this job

Responsibilities

Support projects and initiatives that improve customer service processes, service effectiveness, and the overall customer experience. Analyze service-related information, collaborate with stakeholders, and communicate findings and recommendations to support continuous improvement.

Requirements

Candidates should bring customer service or customer experience capabilities, strong analytical and problem-solving skills, clear communication, and attention to detail. They should be comfortable collaborating on process-improvement projects and be legally authorized to work in Canada.

Skills

Customer Service
Customer Experience
Analytical Thinking
Problem-Solving
Communication
Interpersonal Skills
Attention to Detail
Process Improvement
Service Improvement
Collaboration
Teamwork
Stakeholder Engagement
Clear Communication
Customer Focus

Benefits

Performance-Based Compensation
Employee Banking Benefits
Employee Benefits Program
Defined-Benefit Pension Plan
Employee Share Purchase Plan
Paid Vacation
Well-Being Support
Employee Recognition Program
Collaborative Workspaces and Technology

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Service
Customer Experience
Service Effectiveness
Process Improvement
Service Quality
Operational Performance
Analytical Thinking
Problem-Solving
Stakeholder Collaboration
Continuous Improvement
Customer-Focused Approach
Communication
Teamwork
Work Authorization
Recruitment Assessments
Artificial Intelligence
Data Privacy
Employee Share Purchase Plan
Defined-Benefit Pension Plan

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