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Added 43 mins ago
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Registered Nurse (RN), Pediatric Intensive Care Unit (PICU) - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 43 mins ago
TC
HR Advisor, Permanent Full time
The Corporation of UCLG
Athens, ON
- Full-time
The HR Advisor for the United Counties Leeds and Grenville, is a client-facing generalist who works collaboratively within the Counties and assigned client portfolios and, as the first…
Added 1 hour ago
J
Conseiller, Efficacité du service à la clientèle
Jobgether
Canada
- Full-time
…and delivering meaningful client experiences. As a Customer Service Effectiveness Advisor, you will contribute to initiatives designed to improve service quality, strengthen operational…
Added 1 hour ago
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Conseiller(ère) aux communications internes - contrat à durée déterminée
Jobgether
Canada
- Full-time
As an Internal Communications Advisor, you will help strengthen employee engagement and support organizational priorities through clear, creative, and impactful internal communications. You…
Added 1 hour ago
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Conseiller(ère) aux communications internes - contrat à durée déterminée
Jobgether
Canada
- Contract
As an Internal Communications Advisor, you will help strengthen employee engagement and support organizational priorities through clear, creative, and impactful internal communications. You…
Added 1 hour ago
HG
Host Advisor
Hexedes Group Ltd
BC · British Columbia, Canada
- Part-time
Hexedes Group is looking for a Host Advisor in Canada
Added 1 hour ago
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Human Resources Advisor
JobsMedia.io
Quebec, QC
- Full-time
Novo is looking for a human resources advisor to complete its team as part of a maternity leave replacement. You will be able to work in hybrid mode from our Quebec office.
Added 1 hour ago
RI
Financial Security Advisor, Insurance- EN
RBC Insurance
Drummondville, QC
- Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) (Financial Security Advisor) you provide integrated life insurance planning and advice to your existing network of referrals and…
Added 1 hour ago
RI
Financial Security Advisor, Insurance- EN
RBC Insurance
Gatineau, QC
- Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) (Financial Security Advisor) you provide integrated life insurance planning and advice to your existing network of referrals and…
Added 1 hour ago
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Human Resources Advisor (external consulting services)
JobsMedia.io
Longueuil, QC
- Full-time
Novo is looking for a general human resources (HR) advisor to complete its team. Your primary role will be to get involved in Novo's HR consulting services in order to support external…
Added 1 hour ago
J
Human Resources Advisor (external consulting services)
JobsMedia.io
Quebec, QC
- Full-time
Novo is looking for a general human resources (HR) advisor to complete its team. Your primary role will be to get involved in Novo's HR consulting services in order to support external…
Added 1 hour ago
J
Human Resources Advisor (external consulting services)
JobsMedia.io
Laval, QC
- Full-time
Novo is looking for a general human resources (HR) advisor to complete its team. Your primary role will be to get involved in Novo's HR consulting services in order to support external…
Added 1 hour ago
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Banking Advisor- EN
RBC
Chandler, QC
- Full-time
As part of RBC's commitment to providing exceptional client service and achieving its business objectives, the ability and willingness to travel or work from any RBC location listed in this…
Added 2 hours ago
RI
Financial Security Advisor, Insurance- EN
RBC Insurance
Rimouski, QC
- Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) (Financial Security Advisor) you provide integrated life insurance planning and advice to your existing network of referrals and…
Added 2 hours ago
NB
Senior Analyst Canadian Tax Operations
National Bank of Canada
Montreal, QC
- Temporary
…also handles a high volume of support requests from Client Service teams and partners on tax matters requiring specialized expertise. Everyone contributes to this collective effort to…
Added 2 hours ago
EJ
Canada Registered Branch Associate
Edward Jones
Port Dover, ON
- Full-time
…Organization (CIRO), who create capacity for the Financial Advisor by partnering together to serve existing clients at the direction of the Financial…
Added 2 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Constant, QC · St Constant, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 3 hours ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Ottawa, ON
- Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network of referrals and new RBC client acquisitions.…
Added 3 hours ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Arnprior, ON
- Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network of referrals and new RBC client acquisitions.…
Added 3 hours ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Carleton Place, ON
- Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network of referrals and new RBC client acquisitions.…
Added 3 hours ago
RI
Financial Security Advisor, Insurance- EN
RBC Insurance
Levis, QC
- Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) (Financial Security Advisor) you provide integrated life insurance planning and advice to your existing network of referrals and…
Added 3 hours ago
RI
Financial Security Advisor, Insurance- EN
RBC Insurance
Valleyfield, PE
- Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) (Financial Security Advisor) you provide integrated life insurance planning and advice to your existing network of referrals and…
Added 3 hours ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Pembroke, ON
- Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network of referrals and new RBC client acquisitions.…
Added 3 hours ago
RI
Insurance Advisor - Life, Health & Wealth
RBC Insurance
Charlottetown, PE
- Full-time
…Field Sales team at RBC Insurance. As an accredited Insurance Advisor Life, Health & Wealth (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network…
Added 3 hours ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Cornwall, ON
- Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network of referrals and new RBC client acquisitions.…

Jobgether

Conseiller, Efficacité du service à la clientèle

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Conseiller, Efficacité du service à la clientèle based in Canada.

Join a dynamic banking environment focused on building strong customer relationships and delivering meaningful client experiences. As a Customer Service Effectiveness Advisor, you will contribute to initiatives designed to improve service quality, strengthen operational performance, and enhance the overall customer experience. Working collaboratively with internal teams, you will use analytical thinking and attention to detail to identify opportunities for improvement. This role offers the opportunity to support projects that make a tangible difference for customers and colleagues. You will be part of a collaborative workplace that values accountability, teamwork, innovation, and continuous development.

Accountabilities

Responsibilities

The position focuses on supporting customer service effectiveness and contributing to improvements in the overall client experience. Key responsibilities are expected to include:

Contribute to initiatives and projects aimed at improving customer service processes and effectiveness.
Identify opportunities to enhance the customer experience and support the implementation of improvement solutions.
Use analytical thinking and attention to detail to assess service-related information and support informed decisions.
Collaborate with colleagues and stakeholders to address customer service challenges and achieve shared objectives.
Communicate findings, recommendations, and relevant information clearly to support continuous improvement.
Help maintain a customer-focused approach across service activities and improvement initiatives.

Requirements

The ideal candidate brings a customer-oriented mindset, strong analytical abilities, and the capacity to work effectively with different teams. The following skills and qualifications are relevant to the position:

Experience or demonstrated capabilities in customer service and customer experience.
Strong analytical thinking and problem-solving skills.
Excellent communication and interpersonal abilities.
Attention to detail and a structured approach to work.
Experience or interest in projects focused on process and service improvement.
Ability to collaborate effectively and contribute to a team-oriented environment.
Legal authorization to work in Canada, with a valid work or study permit where applicable.
Willingness to complete job-related assessments or skills tests as part of the recruitment process, if required.

Benefits

Competitive salary and performance-based compensation.
Employee banking benefits.
Access to an employee benefits program, subject to plan conditions.
Defined-benefit pension plan, subject to eligibility and plan conditions.
Employee share purchase plan.
Paid vacation.
Well-being support and access to a points-based employee recognition program.
Paid Purpose Day to invest in personal growth and professional development.
Access to collaborative workspaces and technology that support innovation and teamwork.
Permanent, full-time position with a 37.5-hour workweek.
Inclusive workplace culture that encourages professional growth and recognizes individual contributions.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Support projects and initiatives that improve customer service processes, service effectiveness, and the overall customer experience. Analyze service-related information, collaborate with stakeholders, and communicate findings and recommendations to support continuous improvement.

Requirements

Candidates should bring customer service or customer experience capabilities, strong analytical and problem-solving skills, clear communication, and attention to detail. They should be comfortable collaborating on process-improvement projects and be legally authorized to work in Canada.

Skills

Customer Service
Customer Experience
Analytical Thinking
Problem-Solving
Communication
Interpersonal Skills
Attention to Detail
Process Improvement
Service Improvement
Collaboration
Teamwork
Stakeholder Engagement
Clear Communication
Customer Focus

Benefits

Performance-Based Compensation
Employee Banking Benefits
Employee Benefits Program
Defined-Benefit Pension Plan
Employee Share Purchase Plan
Paid Vacation
Well-Being Support
Employee Recognition Program
Collaborative Workspaces and Technology

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Service
Customer Experience
Service Effectiveness
Process Improvement
Service Quality
Operational Performance
Analytical Thinking
Problem-Solving
Stakeholder Collaboration
Continuous Improvement
Customer-Focused Approach
Communication
Teamwork
Work Authorization
Recruitment Assessments
Artificial Intelligence
Data Privacy
Employee Share Purchase Plan
Defined-Benefit Pension Plan

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