Enterprise Account Manager, SLED
- Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
This role is focused on growing strategic relationships across State, Local, and Higher Education organizations throughout North America.
You will manage an established portfolio of public sector accounts, identifying opportunities to expand software adoption across departments, campuses, and agencies.
The position combines account management, consultative selling, executive engagement, and strategic expansion within complex enterprise environments.
You will navigate public sector procurement processes, budget cycles, compliance requirements, and multi-stakeholder decision-making to move high-value opportunities forward.
Working closely with solutions engineering, customer success, and internal teams, you will uncover whitespace and develop solutions aligned with each customer’s long-term objectives.
Your ability to understand client needs, market trends, and competitive dynamics will help drive cross-sell, expansion, and recurring revenue growth.
This is an autonomous, entrepreneurial opportunity for an experienced software sales professional who thrives on ambitious quotas and building long-term customer partnerships.
Accountabilities
- Own and manage a high-value pipeline of software license expansion opportunities across an assigned SLED customer portfolio.
- Grow existing software adoption while identifying cross-sell opportunities across the broader product portfolio.
- Conduct strategic account reviews and roadmap discussions with key stakeholders to align solutions with long-term organizational priorities.
- Build and strengthen relationships with executive, technical, procurement, and other senior decision-makers within strategic accounts.
- Partner with Solutions Engineers to understand customer requirements and develop tailored solutions for complex enterprise environments.
- Research market trends, competitor positioning, customer needs, and account intelligence to inform sales strategies.
- Identify high-value opportunities and develop account-specific go-to-market strategies that support sustainable growth.
- Navigate public sector procurement processes, budget cycles, compliance considerations, and complex stakeholder environments.
- Maintain accurate sales activity, opportunities, and forecasting information in Salesforce.
- Consistently meet or exceed sales quotas through strategic planning, relationship management, and disciplined execution.
- Represent the organization at relevant industry events and key customer meetings, with light travel as required.
- 6+ years of proven success in account management and complex B2B software sales, with a consistent record of exceeding multi-year quotas.
- At least 3 years focused on managing enterprise accounts and generating new business, expansion, and cross-sell opportunities within existing customers.
- Demonstrated experience selling software solutions to State, Local, and/or Higher Education customers.
- Strong understanding of public sector procurement processes, budget cycles, compliance requirements, and multi-stakeholder decision-making.
- Excellent negotiation, communication, presentation, and relationship-building skills, including the ability to engage effectively through digital channels.
- Proven consultative selling approach and ability to engage technical CXOs and senior executives.
- Strong prospecting and sales-tool proficiency, including platforms such as Outreach, Dooly, Sales Navigator, and ZoomInfo.
- Proficiency with Salesforce CRM and disciplined sales-cycle management.
- Ability to work collaboratively while maintaining strong individual accountability and a results-driven mindset.
- Strong market and competitive intelligence skills with the ability to translate insights into account strategies.
- A college or university degree, preferably in a technical discipline.
- Willingness to travel occasionally for industry events and key client meetings.
- Total compensation of $150,000–$220,000 per year, commensurate with experience and qualifications.
- Uncapped commission structure.
- Company-paid health, dental, and vision benefits for employees and their families.
- Generous paid time off to support rest and recharge.
- Annual recurring work-from-home allowance for home office needs.
- Ongoing learning and development support to help you strengthen your expertise.
- Choice of Windows or Mac hardware.
- Highly autonomous and entrepreneurial work environment.
- Collaborative team culture with significant career growth potential.
- Diverse and inclusive workplace focused on learning and collaboration.
- Opportunity to work with enterprise and public sector customers on complex software expansion initiatives.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
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More about this job
Responsibilities
Manage and expand a portfolio of strategic State, Local, and Higher Education accounts by identifying software adoption, cross-sell, and license expansion opportunities. Build executive and stakeholder relationships, develop tailored account strategies with internal teams, navigate public sector procurement and budget processes, and meet or exceed sales quotas.
Requirements
Requires at least six years of successful complex B2B software sales and account management, including three or more years managing enterprise accounts and demonstrated SLED sales experience. Candidates should understand public sector procurement and compliance, excel at consultative selling and executive engagement, use Salesforce and sales prospecting tools, and hold a college or university degree, preferably in a technical discipline.
Skills
- Enterprise Account Management
- B2B Software Sales
- Public Sector Sales
- Strategic Account Planning
- Consultative Selling
- Cross-Selling
- Sales Negotiation
- Executive Engagement
- Relationship Building
- Public Sector Procurement
- Salesforce CRM
- Sales Forecasting
- Market Intelligence
- Competitive Analysis
- Pipeline Management
- Stakeholder Management
Benefits
- Uncapped Commission
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Work-From-Home Allowance
- Learning And Development Support
- Choice Of Windows Or Mac Hardware
- Career Growth Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Government & Public Sector
- Management & Leadership
- Technology
Keywords
- SLED
- State And Local Government
- Higher Education
- Enterprise Accounts
- B2B Software Sales
- Software License Expansion
- Cross-Selling
- Account Management
- Strategic Account Reviews
- Account Roadmaps
- Public Sector Procurement
- Budget Cycles
- Compliance
- Multi-Stakeholder Decision-Making
- Solutions Engineering
- Customer Success
- Salesforce
- Outreach
- Dooly
- Sales Navigator
- ZoomInfo
- Pipeline Management
- Sales Forecasting
- Competitive Intelligence
- Consultative Selling
- Executive Engagement
- Recurring Revenue