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Added 11 mins ago
RI
Field Officer (IDPs) - National -Yemen -Aden
Relief International
Aden
- Full-time
…requirements. The Field Officer works closely with the Project Manager, field teams, local authorities, community representatives, and relevant humanitarian stakeholders to identify…
Added 11 mins ago
RI
Data Management Officer - National - Yemen - Aden
Relief International
Aden
- Full-time
Maintain organized electronic and physical records of registration, verification, assistance delivery, and project implementation.
Added 11 mins ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Slave Lake, AB
- Full-time
Position Summary...Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 11 mins ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
Position Summary...Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 11 mins ago
AE
Finance Manager
AppleOne Employment Services
Toronto, ON
- $130,000 to $140,000 CAD / year
- Full-time
Seeking an experienced and commercially minded Finance Manager to join a growing Consumer Packaged Goods (CPG) organization in Toronto.
Added 41 mins ago
A
Construction Project Manager
Altis
Ottawa, ON
- $120,000 to $135,000 CAD / year
- Full-time
Are you an experienced construction Project Manager who enjoys seeing complex projects through from concept to completion? An established Ottawa-based real estate development and property…
Added 1 hour ago
AI
Scale and Transportation Clerk
American Iron & Metal (AIM)
Sherbrooke, QC
- Full-time
Reporting to the Site Manager, you will play an important role in the smooth operation of the department. You will support the team with administrative tasks, planning, transportation and…
Added 1 hour ago
AI
Procurement Support Coordinator
American Iron & Metal (AIM)
Montreal, QC
- Full-time
The Procurement Support Coordinator, reporting to Manager, Procurement Support Operations, is responsible for providing administrative and operational support to the procurement function.…
Added 1 hour ago
AI
IT Project manager
American Iron & Metal (AIM)
Montreal, QC
- Full-time
As a Project Manager, you will lead the planning, execution, and successful delivery of strategic projects while ensuring alignment with business objectives, timelines, and budgets. Working…
Added 1 hour ago
AI
Manager, Project Management
American Iron & Metal (AIM)
Hamilton, ON
- Full-time
The Manager, Project Management is responsible for leading the planning, execution, and delivery of construction, mechanical, and facility improvement projects across multiple operational…
Added 1 hour ago
S
Produce - Clerk Produce
Sobeys
Toronto, ON
- Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 1 hour ago
SB
Bar Team Member
Splitsville Bowl
Hamilton, ON
- Part-time
Ensure ongoing guest satisfaction by checking in after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary and responding to guest needs in a timely…
Added 2 hours ago
NH
Clinical Supervisor (Temporary, Full-Time)
Northumberland Hills Hospital
Cobourg, ON
- Full-time
Reporting to the Patient Care Manager (PCM), the Clinical Supervisor (CS) is a leader who facilitates and mentors the interprofessional team to effectively manage of care delivery,…
Added 2 hours ago
Operations Manager - Delta, BC
Specsavers
Burnaby, BC
The Operations Manager is primarily responsible for the day-to-day management of Manufacturing and Distribution operations across the British Columbia Distribution Centre. They will provide…
Added 3 hours ago
W
(CAN) Directs Store Delivery Associate
Walmart
Slave Lake, AB
- Full-time
Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you coordinate and…
Added 3 hours ago
I
Sort Supervisor
Intelcom
Quebec, QC
- Full-time
The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.
Added 3 hours ago
FH
Registered Nurse, Medicine - Burnaby Hospital
Fraser Health
Burnaby, BC
- Full-time
…interprofessional care team to ensure comprehensive care planning and delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the…
Added 3 hours ago
K
Associate Vice President, Corporate Finance
KPMG
Calgary, AB · AB · Winnipeg, MB · Edmonton, Alberta
- Full-time
Our growing diversified investment banking team is seeking an Associate Vice President (Manager) to join our team in Calgary, Edmonton or Winnipeg to play a key role across all aspects of…
Added 3 hours ago
K
Manager, People & Change
KPMG
Ottawa, ON
- Full-time
As a Manager in our People & Change practice, you will support the delivery of client engagements, contribute to project execution, and play an active role in developing team capabilities…
Added 4 hours ago
W
(CAN) Directs Store Delivery Associate
Walmart
Toronto, ON
- Part-time
Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you coordinate and…
Added 9 hours ago
PR
Project Manager
PuroClean Restoration Markham - Scarborough
Toronto, ON · Etobicoke, ON
- Full-time
Role Description The Project Manager is a full-time, on-site role based in Etobicoke, ON, responsible for overseeing restoration projects from initial assessment through completion. Daily…
Added 9 hours ago
LG
Senior Project Manager (Engineering)
Liftsafe Group of Companies
Cambridge, ON
- Full-time
The Senior Project Manager is responsible for the successful delivery of complex crane, lifting equipment, structural steel, and custom fabrication projects from contract award through…
Added 11 hours ago
CC
Retail Shift Leader
Canna Cabana
Fort Saskatchewan, AB
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 11 hours ago
Casual - Licensed Practical Nurse (Prince George)
Connective
Prince George, BC
The Licensed Practical Nurse, under the direction of the Program Manager, will provide nursing care to clients of the programs in accordance with the competency guideline and full scope of…
Added 12 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
Assist in the delivery of the City Market Strategic Plan and work with the City Market Manager to support the daily operations of the City Market, and Night Market;

Closed listing

Jobgether

Enterprise Customer Success Manager

Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Experience: 8+ years of experience working with customers in commercial, sales, technical, customer success, or related business environments.
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Enterprise Customer Success Manager based in Canada.

The Enterprise Customer Success Manager will manage a portfolio of site-based accounts within a major enterprise customer relationship.

The role focuses on driving technology and services adoption while delivering measurable business value and strong customer outcomes.

You will own recurring revenue growth strategies across contracts and software subscriptions, with a strong focus on retention and expansion.

Working closely with Sales, Delivery, Distribution, and other stakeholders, you will create a seamless and collaborative customer experience.

You will use customer data and insights to identify opportunities, improve outcomes, and inform strategic account decisions.

The position combines customer advocacy, commercial acumen, data-driven decision-making, and executive-level communication.

This is an opportunity to influence long-term customer relationships in a global, technology-driven and highly collaborative environment.

Accountabilities

Manage the annual recurring revenue target and growth strategy associated with contracts and software subscriptions across an enterprise account portfolio.
Use customer success platforms and available workflow data to execute onboarding, adoption, expansion, and renewal activities tailored to each account.
Analyze customer information and business data to demonstrate the value delivered through services contracts and software subscriptions.
Communicate customer value and outcomes through regular business reviews, including Quarterly Business Reviews (QBRs), and aggregate insights at the corporate customer level.
Identify customer needs, usage patterns, and business insights to recommend changes or additions to existing services and subscription scopes.
Initiate expansion opportunities in partnership with Sales and track the effectiveness of expansion motions.
Build trusted relationships with customer stakeholders and understand their buying behaviors, business priorities, and decision-making processes.
Collaborate closely with Sales, Delivery, Distribution, and other internal teams to ensure an optimal customer experience.
Advocate for customer needs and provide feedback to portfolio teams to help improve services, offerings, and customer outcomes.
Support account retention by identifying risks, addressing customer concerns, and proactively strengthening adoption and engagement.
Develop and execute corporate-level services recurring revenue strategies aligned with customer priorities and business objectives.
Manage multiple priorities effectively while maintaining strong customer relationships, commercial performance, and service quality.

Requirements

Bachelor’s degree in Business Administration, Engineering, or a related field, or equivalent relevant professional experience.
8+ years of experience working with customers in commercial, sales, technical, customer success, or related business environments.
Demonstrated experience increasing annual recurring revenue and developing growth strategies for services, software, or subscription-based offerings.
Experience managing enterprise customers and working across complex, matrixed organizations.
Strong understanding of customer buying behaviors, purchasing processes, and enterprise decision-making.
Experience with customer success platforms such as Gainsight and analytics tools such as Power BI is preferred.
Experience working within manufacturing, industrial automation, technology, or another complex B2B environment is an asset.
Strong commercial acumen, including the ability to build trust with Sales teams and contribute to complex contract and expansion discussions.
Ability to develop, communicate, and execute recurring revenue strategies at the corporate account level.
Strong understanding of how services are structured and delivered, with the ability to collaborate effectively with service delivery teams on behalf of customers.
Excellent written, verbal, presentation, and stakeholder communication skills, with confidence engaging individuals at multiple organizational levels.
Strong analytical and problem-solving abilities, with the capacity to translate customer data and insights into actionable recommendations.
Customer-centric mindset with the ability to understand customer requirements and position them as drivers of business strategy.
Strong collaboration and influencing skills, with the ability to motivate others and work effectively in a matrix environment.
Self-directed, organized, adaptable, and capable of managing multiple priorities simultaneously.
Professional fluency in English is required; bilingual English/French communication skills are expected for this global role.

Benefits

Remote work opportunity based in Canada, with the role aligned to the Canadian organization.
Medical and dental insurance coverage.
Health Care Spending Account, depending on the selected plan.
Employee Assistance Program.
Retirement and savings programs.
Employer savings-plan matching, including eligible Canadian savings programs.
Employer-paid defined contribution pension plan.
Paid time off and paid volunteer time.
Maternity and parental leave top-up programs.
Fitness reimbursement program.
Flexible work schedule designed to support work-life balance.
Opportunity to work with enterprise customers and cross-functional teams in a global technology environment.
Career development opportunities within a large, technology-focused organization.
A diverse, inclusive, and collaborative workplace focused on customer success and continuous improvement.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About employer

More about this job

Responsibilities

The posting does not provide details about the role's responsibilities. The title indicates a focus on customer success for enterprise customers.

Requirements

The posting does not specify qualifications or requirements. It identifies the role as mid-senior level.

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Customer Success
Internet Marketplace Platforms
Mid-Senior Level
Full-Time

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