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Added 7 mins ago
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Enterprise Data Systems Analyst
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Proficiency in data visualization tools such as Power BI, Tableau, or SSRS.
Added 7 mins ago
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January 2027 Business Planning Co-op (Engineering or Finance)
Glencore
Elkford, BC
- Full-time
We believe in the power of diversity and strive each day to create a workplace where each individual is valued and respected for their contributions.
Added 7 mins ago
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AI Implementation Specialist, Calls
Buyerlink
Victoria, BC
- Full-time
Experience building dashboards or automated reports (any tool - Looker, Google Sheets, Power BI, etc.)
Added 7 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
BI/Reporting platforms: Power BI, Tableau, Looker, SSRS, Cognos, Crystal Reports
Added 7 mins ago
KC
Associate Director, Development
KingSett Capital
Toronto, ON
- Full-time
Highly skilled in real estate financial modeling (DCF, proformas, waterfall structures, sensitivity analysis) and automation tools (Excel VBA, Power Query, Python/R, SQL, Power BI/Tableau).
Added 7 mins ago
MA
Accountant
Mark Anthony Group
West Kelowna, BC
- Full-time
Familiarity with business intelligence and reporting tools such as Power BI or Cognos.
Added 7 mins ago
BR
Business Analyst, Operational Strategy
Brookfield Renewable N.A.
Gatineau, QC
- Full-time
Brookfield Renewable is one of the world's largest owners, operators, and developers of renewable power assets. Our Operational Strategy team plays a critical role in advancing the…
Added 9 mins ago
T
Data Engineer II
TD
Toronto, ON
- Full-time
Added 9 mins ago
CP
Master Data & Analytics Lead – Supply Chain
Champion Petfoods
AB · CPE-Champion Petfoods Holding Inc. (Edmonton)
- Full-time
Advanced Analytics Toolkit: Advanced proficiency in Microsoft Excel (Power Query, data modeling, nested formulas, advanced pivot tables) and business intelligence tools (Power BI, Tableau,…
Added 9 mins ago
C
Cyber Implementation Specialist
CAE
Ottawa, ON
- Full-time
Contribute to the development and maintenance of SharePoint and Power BI content used for cybersecurity documentation, reporting, and program tracking.
Added 9 mins ago
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PRACTICE LEAD DATA ANALYTICS AND VISUALISATION
BDC
Montreal, QC
- Full-time
…practices, trusted reporting standards, KPI and metrics guidance, Power BI and visualization guidelines, data storytelling practices and self-service analytics guardrails that help the…
Added 9 mins ago
Reporting Lead
Aecon
Pickering, ON
…nuclear programs. The projects we build connect communities and power future generations. With deep roots in North America and a strong footprint internationally, Aecon brings global…
Added 24 mins ago
BG
Production Maintenance Graduate
BMW Group
Goodwood, ON
- Full-time
Extensive PC skills (Microsoft Office, CAD, SharePoint, Power BI etc).
Added 25 mins ago
Senior Data Analyst, GTM Operations
7shifts
Saskatoon, SK
…vision of creating a thriving restaurant industry through the power of connected & engaged…
Added 25 mins ago
Senior Data Analyst, GTM Operations
7shifts
Toronto, ON
…vision of creating a thriving restaurant industry through the power of connected & engaged…
Added 39 mins ago
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Business Data & Insights Developer
Amyantek
Toronto, ON · Greater Toronto Area, Canada
- Contract
Position title: Business Data & Insights Developer
Added 39 mins ago
AG
Analyste FP&A Sénior - Senior FP&A Analyst
Amiel Group
Laval, QC
- Full-time
Added 39 mins ago
AI
Application Specialist
Accuenergy Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Technical fundamentals - electrical engineering, power systems, instrumentation, controls, or comparable - at a level that supports productive technical conversations from Day 30. Strong…
Added 39 mins ago
CO
Job ID #31749: Application Support Specialist - EAM - REPOST
City Of Hamilton
Hamilton, ON
- Full-time
Uses EAM-native reporting tools, SQL, SSRS, or Power BI to support divisional reporting needs.
Added 39 mins ago
OD
Data Engineer / BI Developer – GCP, dbt & Power BI
OSI Digital
Toronto, ON
- Full-time
Job Title: Data Engineer / BI Developer – GCP, dbt & Power BI
Added 39 mins ago
EV
January 2027 Business Planning Co-op (Engineering or Finance)
Elk Valley Resources
Calgary, AB
- $4,117 to $6,167 CAD / month
- Full-time
We believe in the power of diversity and strive each day to create a workplace where each individual is valued and respected for their contributions.
Added 39 mins ago
S
AI Workflow & Operations Intern
Semtech
Richmond, BC
- Full-time
Experience with data visualization tools such as Power BI or Tableau
Added 39 mins ago
W
Senior Analyst, Ancillary Revenue - 18 Month Term
WestJet
Calgary, AB
- Full-time
The Toolkit: You are an Excel power user, have advanced data analysis skills (SQL, Alteryx, Tableau/Power BI), and can craft a persuasive deck in PowerPoint.
Added 39 mins ago
OD
Data Engineer / BI Developer – GCP, dbt & Power BI
OSI Digital
Vancouver, BC
- Full-time
Job Title: Data Engineer / BI Developer – GCP, dbt & Power BI
Added 55 mins ago
EV
January 2027 Business Planning Co-op (Engineering or Finance)
Elk Valley Resources
Calgary, AB
- $4,117 to $6,167 CAD / month
We believe in the power of diversity and strive each day to create a workplace where each individual is valued and respected for their contributions.

Jobgether

Enterprise Customer Success Manager

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience working with customers in commercial, sales, technical, customer success, or related business environments.
Posting language: English
Posted: Oct 5, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Enterprise Customer Success Manager based in Canada.

The Enterprise Customer Success Manager will manage a portfolio of site-based accounts within a major enterprise customer relationship.

The role focuses on driving technology and services adoption while delivering measurable business value and strong customer outcomes.

You will own recurring revenue growth strategies across contracts and software subscriptions, with a strong focus on retention and expansion.

Working closely with Sales, Delivery, Distribution, and other stakeholders, you will create a seamless and collaborative customer experience.

You will use customer data and insights to identify opportunities, improve outcomes, and inform strategic account decisions.

The position combines customer advocacy, commercial acumen, data-driven decision-making, and executive-level communication.

This is an opportunity to influence long-term customer relationships in a global, technology-driven and highly collaborative environment.

Accountabilities

Manage the annual recurring revenue target and growth strategy associated with contracts and software subscriptions across an enterprise account portfolio.
Use customer success platforms and available workflow data to execute onboarding, adoption, expansion, and renewal activities tailored to each account.
Analyze customer information and business data to demonstrate the value delivered through services contracts and software subscriptions.
Communicate customer value and outcomes through regular business reviews, including Quarterly Business Reviews (QBRs), and aggregate insights at the corporate customer level.
Identify customer needs, usage patterns, and business insights to recommend changes or additions to existing services and subscription scopes.
Initiate expansion opportunities in partnership with Sales and track the effectiveness of expansion motions.
Build trusted relationships with customer stakeholders and understand their buying behaviors, business priorities, and decision-making processes.
Collaborate closely with Sales, Delivery, Distribution, and other internal teams to ensure an optimal customer experience.
Advocate for customer needs and provide feedback to portfolio teams to help improve services, offerings, and customer outcomes.
Support account retention by identifying risks, addressing customer concerns, and proactively strengthening adoption and engagement.
Develop and execute corporate-level services recurring revenue strategies aligned with customer priorities and business objectives.
Manage multiple priorities effectively while maintaining strong customer relationships, commercial performance, and service quality.

Requirements

Bachelor’s degree in Business Administration, Engineering, or a related field, or equivalent relevant professional experience.
8+ years of experience working with customers in commercial, sales, technical, customer success, or related business environments.
Demonstrated experience increasing annual recurring revenue and developing growth strategies for services, software, or subscription-based offerings.
Experience managing enterprise customers and working across complex, matrixed organizations.
Strong understanding of customer buying behaviors, purchasing processes, and enterprise decision-making.
Experience with customer success platforms such as Gainsight and analytics tools such as Power BI is preferred.
Experience working within manufacturing, industrial automation, technology, or another complex B2B environment is an asset.
Strong commercial acumen, including the ability to build trust with Sales teams and contribute to complex contract and expansion discussions.
Ability to develop, communicate, and execute recurring revenue strategies at the corporate account level.
Strong understanding of how services are structured and delivered, with the ability to collaborate effectively with service delivery teams on behalf of customers.
Excellent written, verbal, presentation, and stakeholder communication skills, with confidence engaging individuals at multiple organizational levels.
Strong analytical and problem-solving abilities, with the capacity to translate customer data and insights into actionable recommendations.
Customer-centric mindset with the ability to understand customer requirements and position them as drivers of business strategy.
Strong collaboration and influencing skills, with the ability to motivate others and work effectively in a matrix environment.
Self-directed, organized, adaptable, and capable of managing multiple priorities simultaneously.
Professional fluency in English is required; bilingual English/French communication skills are expected for this global role.

Benefits

Remote work opportunity based in Canada, with the role aligned to the Canadian organization.
Medical and dental insurance coverage.
Health Care Spending Account, depending on the selected plan.
Employee Assistance Program.
Retirement and savings programs.
Employer savings-plan matching, including eligible Canadian savings programs.
Employer-paid defined contribution pension plan.
Paid time off and paid volunteer time.
Maternity and parental leave top-up programs.
Fitness reimbursement program.
Flexible work schedule designed to support work-life balance.
Opportunity to work with enterprise customers and cross-functional teams in a global technology environment.
Career development opportunities within a large, technology-focused organization.
A diverse, inclusive, and collaborative workplace focused on customer success and continuous improvement.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

The posting does not provide details about the role's responsibilities. The title indicates a focus on customer success for enterprise customers.

Requirements

The posting does not specify qualifications or requirements. It identifies the role as mid-senior level.

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Customer Success
Internet Marketplace Platforms
Mid-Senior Level
Full-Time

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