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Added 5 mins ago
MC
Financial Services Associate - Full Time
Meridian Credit Union
Fort Erie, ON
- $60,000 to $64,000 CAD / year
- Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 5 mins ago
MC
Licensed Financial Services Associate - Full Time
Meridian Credit Union
Pembroke, ON
- $60,000 to $64,000 CAD / year
- Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 5 mins ago
BS
Manager, Facilities / Gestionnaire, installations
BioScript Solutions
Oakville, ON · Toronto, ON
- Full-time
The Facilities Manager will be responsible provide support to all BioScript Business Units in Real Estate, facilities and related project management. The Facilities Manager will oversee the…
Added 5 mins ago
RS
Vehicles Sales Manager
Ryder Supply Chain Solutions
Dartmouth, NS
- Full-time
The Vehicles Sales Manager CN implements: marketing, sales and customer satisfaction initiative to increase retails sales productivity. Through development of a strong retail network, the…
Added 5 mins ago
P
Transfer Pricing - Financial Transactions, Manager
PwC
Toronto, ON
- Full-time
As a Transfer Pricing - Financial Transactions, Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and…
Added 17 mins ago
CL
Store Manager
Chatters Limited Partnership
Saskatoon, SK
- Full-time
We are looking for a Store Manager based in Saskatoon.
Added 17 mins ago
N(
Instructor, Springhill Institution
NBCC (New Brunswick Community College)
Springhill, NS
- $33.85 to $52.08 CAD / hour
- Full-time
As part of the School of Professional and Part-time Learning, collaborating with and reporting to the Business Development Manager, you are responsible for:
Added 17 mins ago
BC
Surgical Clinical Reviewer
Brant Community Healthcare System
Brantford, ON
- Full-time
Centralized Education Fund – opportunities for continuing education and staff development.
Added 17 mins ago
TN
Sales representative
TA Networks Inc.
Montreal, QC
- Full-time
…generation of leaders. This means creating best-in-class career and development opportunities for our…
Added 17 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Ottawa, ON
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 17 mins ago
K
Business Advisor
KBRS
St. John's, NL
- Full-time
Reporting to the Director and Manager of Sales and Corporate Development, the Business Advisor will help drive the success of the Mergers and Acquisitions Division by building strong client…
Added 17 mins ago
BS
Technology Delivery Lead - Adobe AEM PaaS/iPaaS
Brainhunter Systems Ltd
ON · Ontario, Canada
- Contract
Strong relationship-building and influencing skills
Added 17 mins ago
TE
Account Manager - Edmonton (Service)
TK Elevator
AB · Edmonton, AB
- Full-time
…qualifications. All final hiring decisions are made by either the hiring manager or the recruitment…
Added 17 mins ago
C
Regional Service Manager
Confidental
Toronto, ON
- $93,500 to $110,000 CAD / year
- Full-time
The Regional Service Manager is accountable for the overall performance of an assigned territory, including revenue growth, profitability, technician development, and customer satisfaction.…
Added 17 mins ago
HR
Senior Quantity Surveyor - Ontario Line Project
Hitachi Rail
Toronto, ON
- Full-time
Ensure the monthly statement issuing, with the Construction Manager, according to the project planning
Added 17 mins ago
K
Senior Project Manager
Klick
Toronto, ON
- Full-time
As a Senior Project Manager, this role leads complex, multi-channel delivery across several concurrent initiatives. It balances strategic execution, financial stewardship, and strong…
Added 20 mins ago
T
Associate Investment Advisor I
TD
Waterloo, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 20 mins ago
T
Customer Experience Associate
TD
Victoria, BC
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 20 mins ago
T
Senior Personal Banker - Investing (Seeking Mandarin or Cantonese Applicants)
TD
Mississauga, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 20 mins ago
T
Canadian Commercial Banking Associate
TD
Winnipeg, MB
- Full-time
…structured training program before moving up to become an Account Manager on a team with a Relationship Manager or as a standalone Account Manager. Your future career path in TD Commercial…
Added 20 mins ago
Talent Acquisition Specialist - MC2
Westerkirk
Woolwich, ON
In alignment with the Manager, HR Operations support the development and utilization of social media recruitment campaigns (e.g. Facebook, LinkedIn, Twitter).
Added 20 mins ago
Talent Acquisition Specialist - FAL - Bilingual
Westerkirk
Mississauga, ON
In alignment with the Manager, HR Operations support the development and utilization of social media recruitment campaigns (e.g. Facebook, LinkedIn, Twitter).
Added 20 mins ago
Account Manager, Commercial Insurance
Talent Acquisition Team at Westland Insurance. Text reply only.
Smithville, ON
We’re searching for an Account Manager, Commercial Insurance. Are you searching for new possibilities?
Added 35 mins ago
B
Manager, Business Resilience
BDO
Vancouver, BC
- Full-time
Our Business Resilience team is growing, and we are looking for a Manager, Business Resilience to join BDO's National Business Resilience practice. This is a new delivery leadership role at…
Added 35 mins ago
B
Housing & Maintenance Worker
Beendigen
Thunder Bay, ON
- Full-time
Identify maintenance concerns and report larger or specialized repairs to Manager.

Closed listing

Jobgether

Enterprise Customer Success Manager

Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Experience: 8+ years of experience working with customers in commercial, sales, technical, customer success, or related business environments.
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Enterprise Customer Success Manager based in Canada.

The Enterprise Customer Success Manager will manage a portfolio of site-based accounts within a major enterprise customer relationship.

The role focuses on driving technology and services adoption while delivering measurable business value and strong customer outcomes.

You will own recurring revenue growth strategies across contracts and software subscriptions, with a strong focus on retention and expansion.

Working closely with Sales, Delivery, Distribution, and other stakeholders, you will create a seamless and collaborative customer experience.

You will use customer data and insights to identify opportunities, improve outcomes, and inform strategic account decisions.

The position combines customer advocacy, commercial acumen, data-driven decision-making, and executive-level communication.

This is an opportunity to influence long-term customer relationships in a global, technology-driven and highly collaborative environment.

Accountabilities

Manage the annual recurring revenue target and growth strategy associated with contracts and software subscriptions across an enterprise account portfolio.
Use customer success platforms and available workflow data to execute onboarding, adoption, expansion, and renewal activities tailored to each account.
Analyze customer information and business data to demonstrate the value delivered through services contracts and software subscriptions.
Communicate customer value and outcomes through regular business reviews, including Quarterly Business Reviews (QBRs), and aggregate insights at the corporate customer level.
Identify customer needs, usage patterns, and business insights to recommend changes or additions to existing services and subscription scopes.
Initiate expansion opportunities in partnership with Sales and track the effectiveness of expansion motions.
Build trusted relationships with customer stakeholders and understand their buying behaviors, business priorities, and decision-making processes.
Collaborate closely with Sales, Delivery, Distribution, and other internal teams to ensure an optimal customer experience.
Advocate for customer needs and provide feedback to portfolio teams to help improve services, offerings, and customer outcomes.
Support account retention by identifying risks, addressing customer concerns, and proactively strengthening adoption and engagement.
Develop and execute corporate-level services recurring revenue strategies aligned with customer priorities and business objectives.
Manage multiple priorities effectively while maintaining strong customer relationships, commercial performance, and service quality.

Requirements

Bachelor’s degree in Business Administration, Engineering, or a related field, or equivalent relevant professional experience.
8+ years of experience working with customers in commercial, sales, technical, customer success, or related business environments.
Demonstrated experience increasing annual recurring revenue and developing growth strategies for services, software, or subscription-based offerings.
Experience managing enterprise customers and working across complex, matrixed organizations.
Strong understanding of customer buying behaviors, purchasing processes, and enterprise decision-making.
Experience with customer success platforms such as Gainsight and analytics tools such as Power BI is preferred.
Experience working within manufacturing, industrial automation, technology, or another complex B2B environment is an asset.
Strong commercial acumen, including the ability to build trust with Sales teams and contribute to complex contract and expansion discussions.
Ability to develop, communicate, and execute recurring revenue strategies at the corporate account level.
Strong understanding of how services are structured and delivered, with the ability to collaborate effectively with service delivery teams on behalf of customers.
Excellent written, verbal, presentation, and stakeholder communication skills, with confidence engaging individuals at multiple organizational levels.
Strong analytical and problem-solving abilities, with the capacity to translate customer data and insights into actionable recommendations.
Customer-centric mindset with the ability to understand customer requirements and position them as drivers of business strategy.
Strong collaboration and influencing skills, with the ability to motivate others and work effectively in a matrix environment.
Self-directed, organized, adaptable, and capable of managing multiple priorities simultaneously.
Professional fluency in English is required; bilingual English/French communication skills are expected for this global role.

Benefits

Remote work opportunity based in Canada, with the role aligned to the Canadian organization.
Medical and dental insurance coverage.
Health Care Spending Account, depending on the selected plan.
Employee Assistance Program.
Retirement and savings programs.
Employer savings-plan matching, including eligible Canadian savings programs.
Employer-paid defined contribution pension plan.
Paid time off and paid volunteer time.
Maternity and parental leave top-up programs.
Fitness reimbursement program.
Flexible work schedule designed to support work-life balance.
Opportunity to work with enterprise customers and cross-functional teams in a global technology environment.
Career development opportunities within a large, technology-focused organization.
A diverse, inclusive, and collaborative workplace focused on customer success and continuous improvement.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About employer

More about this job

Responsibilities

The posting does not provide details about the role's responsibilities. The title indicates a focus on customer success for enterprise customers.

Requirements

The posting does not specify qualifications or requirements. It identifies the role as mid-senior level.

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Customer Success
Internet Marketplace Platforms
Mid-Senior Level
Full-Time

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