Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
Supervisor, Income
Questrade Financial Group
Toronto, ON
This position sits within Questrade, in Brokerage Operations, and reports to the Senior Manager, Corporate Actions and Income.
Added 16 mins ago
Applied IoT & Data Specialist
Mohawk College
Hamilton, ON
Reporting to the General Manager, Energy & Power Innovation Centre (EPIC), the Applied IoT and Data Specialist will serve as a senior resource to projects in the areas of software…
Added 16 mins ago
BC
Directeur(trice), Prédéveloppement résidentiel | Director, Residential Pre-Development
Broccolini Construction Inc.
Montreal, QC
- Full-time
This role owns the front end of a project's life: it collaborates on the pursuit and underwriting, then becomes the senior accountable lead the moment we land a file - directing set-up,…
Added 16 mins ago
M
Bilingual Client Success Manager
Maple
Toronto, ON
- Full-time
We're looking for a Client Success Manager, Bilingual (French/English) to own a portfolio of client relationships within either our Channel Partnerships team (insurers, benefits…
Added 16 mins ago
O
Manager, Global Wellbeing
OMERS
Toronto, ON · Head Office Toronto
- Full-time
The Manager, Global Wellbeing leads the development and execution of the global programs, strategies and initiatives that support the wellbeing of our people across OMERS and Oxford. You…
Added 29 mins ago
RE
Project Manager
Rising Edge Group
Calgary, AB
- Full-time
Reporting to the Program Manager, the Project Manager is responsible for the overall management, coordination and delivery of assigned projects. The Project Manager ensures that the project…
Added 29 mins ago
V
Branch Manager - West End
Vancity
Vancouver, BC
- Full-time
As a Branch Manager, you will lead branch operations, optimize member experience, and drive business development through exceptional people leadership and strategic execution. You will…
Added 29 mins ago
A
Senior Manager, Change Management & Organizational Development
Aplin
Mississauga, ON
- Full-time
Our client is seeking a Senior Manager, Change Management & Organizational Development to play a key role in a significant Operating Model Evolution program.
Added 29 mins ago
RE
Project Manager
Rising Edge Group
Kelowna, BC
- Full-time
Reporting to the Program Manager, the Project Manager is responsible for the overall management, coordination and delivery of assigned projects. The Project Manager ensures that the project…
Added 29 mins ago
R&
Developer - Full Stack – Senior
Robertson & Company Ltd.
Toronto, ON
- Contract
Collaborates with business and technical inter-divisional staff and professional services to deliver and sustain API development and integration solutions through the life cycle and reports…
Added 29 mins ago
C
Senior Consulting Manager - Senior Business Analyst, Master Data Management / Counterparty
Cognizant
Toronto, ON
- $125,000 to $150,000 CAD / year
- Full-time
As a Senior Consulting Manager specializing as a Sr. Business Analyst- Master Data Management (MDM) and Counterparty Data, you will work with leading Capital Markets clients to assess,…
Added 29 mins ago
ZC
Claims Specialist, Liability
Zurich Canada
Toronto, ON
- Full-time
Zurich Canada is currently looking for a Casualty Claims Specialist in our Toronto office. Reporting to the Senior Claims Manager, you will handle bodily injury and property damage claims…
Added 29 mins ago
R&
Software Developer - Full Stack – Senior
Robertson & Company Ltd.
Toronto, ON
- Contract
Collaborates with business and technical inter-divisional staff and professional services to deliver and sustain API development and integration solutions through the life cycle and reports…
Added 29 mins ago
FN
Executive Assistant
First Nations Engineering Services Ltd.
Ohsweken, ON
- $50,000 to $100,000 CAD / year
- Full-time
Reports to and works under the direction of the President and General Manager of First Nations Engineering Services Ltd. (FNESL).
Added 29 mins ago
E
SAP Solution Architect - Senior Manager (EAM/Plant Maintenance)
EY
Saint John, NB
- Full-time
EY Technology Consulting is a fast-moving and high-growth area within EY. We are currently looking for a Senior Manager – SAP Solution Architect to join our Enterprise Applications team.…
Added 29 mins ago
E
SAP Solution Architect - Senior Manager (EAM/Plant Maintenance)
EY
St. John's, NL
- Full-time
EY Technology Consulting is a fast-moving and high-growth area within EY. We are currently looking for a Senior Manager – SAP Solution Architect to join our Enterprise Applications team.…
Added 29 mins ago
E
SAP Solution Architect - Senior Manager (EAM/Plant Maintenance)
EY
Calgary, AB
- Full-time
EY Technology Consulting is a fast-moving and high-growth area within EY. We are currently looking for a Senior Manager – SAP Solution Architect to join our Enterprise Applications team.…
Added 29 mins ago
E
SAP Solution Architect - Senior Manager (EAM/Plant Maintenance)
EY
Halifax, NS
- Full-time
EY Technology Consulting is a fast-moving and high-growth area within EY. We are currently looking for a Senior Manager – SAP Solution Architect to join our Enterprise Applications team.…
Added 29 mins ago
E
SAP Solution Architect - Senior Manager (EAM/Plant Maintenance)
EY
Winnipeg, MB
- Full-time
EY Technology Consulting is a fast-moving and high-growth area within EY. We are currently looking for a Senior Manager – SAP Solution Architect to join our Enterprise Applications team.…
Added 29 mins ago
KG
Project Manager
Kode Group
Prince George, BC
- Full-time
Their drive to ensure projects are being completed safely and on time is the backbone of growth and the development of new opportunities. As a team, we are focused on developing an…
Added 29 mins ago
E
SAP Solution Architect - Senior Manager (EAM/Plant Maintenance)
EY
London, ON
- Full-time
EY Technology Consulting is a fast-moving and high-growth area within EY. We are currently looking for a Senior Manager – SAP Solution Architect to join our Enterprise Applications team.…
Added 29 mins ago
E
SAP Solution Architect - Senior Manager (EAM/Plant Maintenance)
EY
Edmonton, AB
- Full-time
EY Technology Consulting is a fast-moving and high-growth area within EY. We are currently looking for a Senior Manager – SAP Solution Architect to join our Enterprise Applications team.…
Added 29 mins ago
E
SAP Solution Architect - Senior Manager (EAM/Plant Maintenance)
EY
Dieppe, NB
- Full-time
EY Technology Consulting is a fast-moving and high-growth area within EY. We are currently looking for a Senior Manager – SAP Solution Architect to join our Enterprise Applications team.…
Added 29 mins ago
TD
Move Coordinator (Term)
Toronto District School Board
Toronto, ON
- $98,343 to $107,249 CAD / year
- Contract
Reporting to the Senior Manager, Capital Revitalization Services, the Move Coordinator is responsible for planning, coordinating, and overseeing the relocation of school operations to new,…
Added 29 mins ago
SH
Personal Support Manager
SE Health
Toronto, ON · North York, ON
- Full-time
As a Personal Support Manager (RPN - Registered Practical Nurse), you will oversee the delivery of client care for a community PSW team in the North York Region. You will ensure high…

Jobgether

Enterprise Customer Success Manager

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 8+ years of experience working with customers in commercial, sales, technical, customer success, or related business environments.
Posting language: English
Posted: Oct 5, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Enterprise Customer Success Manager based in Canada.

The Enterprise Customer Success Manager will manage a portfolio of site-based accounts within a major enterprise customer relationship.

The role focuses on driving technology and services adoption while delivering measurable business value and strong customer outcomes.

You will own recurring revenue growth strategies across contracts and software subscriptions, with a strong focus on retention and expansion.

Working closely with Sales, Delivery, Distribution, and other stakeholders, you will create a seamless and collaborative customer experience.

You will use customer data and insights to identify opportunities, improve outcomes, and inform strategic account decisions.

The position combines customer advocacy, commercial acumen, data-driven decision-making, and executive-level communication.

This is an opportunity to influence long-term customer relationships in a global, technology-driven and highly collaborative environment.

Accountabilities

Manage the annual recurring revenue target and growth strategy associated with contracts and software subscriptions across an enterprise account portfolio.
Use customer success platforms and available workflow data to execute onboarding, adoption, expansion, and renewal activities tailored to each account.
Analyze customer information and business data to demonstrate the value delivered through services contracts and software subscriptions.
Communicate customer value and outcomes through regular business reviews, including Quarterly Business Reviews (QBRs), and aggregate insights at the corporate customer level.
Identify customer needs, usage patterns, and business insights to recommend changes or additions to existing services and subscription scopes.
Initiate expansion opportunities in partnership with Sales and track the effectiveness of expansion motions.
Build trusted relationships with customer stakeholders and understand their buying behaviors, business priorities, and decision-making processes.
Collaborate closely with Sales, Delivery, Distribution, and other internal teams to ensure an optimal customer experience.
Advocate for customer needs and provide feedback to portfolio teams to help improve services, offerings, and customer outcomes.
Support account retention by identifying risks, addressing customer concerns, and proactively strengthening adoption and engagement.
Develop and execute corporate-level services recurring revenue strategies aligned with customer priorities and business objectives.
Manage multiple priorities effectively while maintaining strong customer relationships, commercial performance, and service quality.

Requirements

Bachelor’s degree in Business Administration, Engineering, or a related field, or equivalent relevant professional experience.
8+ years of experience working with customers in commercial, sales, technical, customer success, or related business environments.
Demonstrated experience increasing annual recurring revenue and developing growth strategies for services, software, or subscription-based offerings.
Experience managing enterprise customers and working across complex, matrixed organizations.
Strong understanding of customer buying behaviors, purchasing processes, and enterprise decision-making.
Experience with customer success platforms such as Gainsight and analytics tools such as Power BI is preferred.
Experience working within manufacturing, industrial automation, technology, or another complex B2B environment is an asset.
Strong commercial acumen, including the ability to build trust with Sales teams and contribute to complex contract and expansion discussions.
Ability to develop, communicate, and execute recurring revenue strategies at the corporate account level.
Strong understanding of how services are structured and delivered, with the ability to collaborate effectively with service delivery teams on behalf of customers.
Excellent written, verbal, presentation, and stakeholder communication skills, with confidence engaging individuals at multiple organizational levels.
Strong analytical and problem-solving abilities, with the capacity to translate customer data and insights into actionable recommendations.
Customer-centric mindset with the ability to understand customer requirements and position them as drivers of business strategy.
Strong collaboration and influencing skills, with the ability to motivate others and work effectively in a matrix environment.
Self-directed, organized, adaptable, and capable of managing multiple priorities simultaneously.
Professional fluency in English is required; bilingual English/French communication skills are expected for this global role.

Benefits

Remote work opportunity based in Canada, with the role aligned to the Canadian organization.
Medical and dental insurance coverage.
Health Care Spending Account, depending on the selected plan.
Employee Assistance Program.
Retirement and savings programs.
Employer savings-plan matching, including eligible Canadian savings programs.
Employer-paid defined contribution pension plan.
Paid time off and paid volunteer time.
Maternity and parental leave top-up programs.
Fitness reimbursement program.
Flexible work schedule designed to support work-life balance.
Opportunity to work with enterprise customers and cross-functional teams in a global technology environment.
Career development opportunities within a large, technology-focused organization.
A diverse, inclusive, and collaborative workplace focused on customer success and continuous improvement.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply About employer

More about this job

Responsibilities

The posting does not provide details about the role's responsibilities. The title indicates a focus on customer success for enterprise customers.

Requirements

The posting does not specify qualifications or requirements. It identifies the role as mid-senior level.

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Customer Success
Internet Marketplace Platforms
Mid-Senior Level
Full-Time

Report this job