Jobs in Canada

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Added 11 mins ago
B
PS Sub-Contractor Analyst, Engineering Program Management - Avionics
Bombardier
Dorval, QC
- Contract
present project schedules, business cases and updates at regular reviews with senior management;
Added 11 mins ago
MC
SAP Solution Architect – Integrated Toolchain (35774)
Myticas Consulting
Toronto, ON
- Contract
Strong stakeholder management and technical leadership skills.
Added 11 mins ago
A4
Senior QMS / Quality Engineer ( Medical Devices)
Avenue 45
Mississauga, ON
- $110,000 to $145,000 CAD / year
- Full-time
The Senior Quality Management System (QMS) Quality Engineer is a technical leader responsible for maintaining, improving, and ensuring the effectiveness of the Company's Quality Management…
Added 11 mins ago
MC
Program Chief Engineer – Spacecraft Satellite Systems (35863)
Myticas Consulting
Canada
- Full-time
We are seeking an accomplished Program Chief Engineer to serve as a senior technical authority across complex spacecraft and satellite programs.
Added 11 mins ago
TP
Senior Project Manager
The Princess Margaret Cancer Foundation
Toronto, ON
- $100,000 to $120,000 CAD / year
- Contract
Seeking an experienced Senior Project Manager to lead the end-to-end implementation and launch of multiple lottery programs, including the development and coordination of detailed launch…
Added 11 mins ago
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Senior Engineer, Maintenance
Glencore
Elkford, BC
- $123,000 to $145,000 CAD / year
- Full-time
Provide leadership and technical support to site warranty program; interfacing with OEM's and Vendors to understand root cause and resolve claims
Added 11 mins ago
MC
Director, FinOps (35690)
Myticas Consulting
BC · British Columbia, Canada
- Full-time
We are seeking an experienced Director, FinOps (Cloud Financial Management) to build, lead, and mature an enterprise FinOps program focused on delivering measurable and sustainable cloud…
Added 11 mins ago
CM
Senior Electrical Engineer
Cyclic Materials
Toronto, ON
- Full-time
We are seeking an experienced Senior Electrical Engineer to lead and support electrical engineering efforts for our recycling operations. Reporting to the SME Electrical Engineering, you…
Added 11 mins ago
D
Senior Administrator, Core Datastorage
Domtar
Montreal, QC
- Full-time
The location in Montreal , ( Quebec , Canada ), is seeking talent to fill the position of Senior Administrator, Core Datastorage . This job is full-time permanent .
Added 13 mins ago
PP
SAP domain leader EDI & OTC
Penon Partners
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Who we are: Founded in 2016, Penon Partners is a consulting, interim management, and recruitment firm supporting companies through critical transformations in Operations, IT, Finance, and…
Added 13 mins ago
MC
Solutions Architect – AWS Node.js Digital Banking (35654)
Myticas Consulting
Toronto, ON
- Contract
Strong senior stakeholder communication skills with the ability to clearly explain technical options, trade-offs, risks, and business implications.
Added 13 mins ago
F
Staff Back End Engineer (Applications)
Forma.ai
Toronto, ON
- Full-time
…delivering core customer-facing capabilities. We are seeking a Senior Staff Backend Engineer to join our application teams and help set technical direction across multiple domains within…
Added 14 mins ago
MI
Manager, Global Internal Audit & Controls
Mondelēz International
Toronto, ON · Business Unit Head Office Gladstone - Toronto, Canada
- Full-time
You will partner with financial and operational management to understand and enhance internal control environments, risks, and mitigation activities to minimize the risk of financial…
Added 14 mins ago
RB
ERP Lead, Global Finance ERP Platform
Royal Bank of Canada
Toronto, ON
- Full-time
ERP Lead, Global ERP Platform will play a critical role in the successful implementation and management of a cloud-based, greenfield enterprise-wide Finance ERP platform. This position is…
Added 14 mins ago
RB
Senior Director, CFO Controls Office
Royal Bank of Canada
Toronto, ON
- Full-time
Design and oversee an enhanced regulatory compliance monitoring and reporting program for senior executives; manage quality assurance of documentation and testing standards aligned to RBC…
Added 14 mins ago
Legal Counsel
Geotab
Toronto, ON
Ability to think strategically and work collaboratively with senior management to pursue opportunities and negotiate transactions. Works actively with business partners and outside counsel…
Added 26 mins ago
TT
Associate Director, Cybersecurity
Tundra Technical Solutions
Toronto, ON · Greater Toronto Area, Canada
- $110,000 to $135,000 CAD / year
- Full-time
The Associate Director, Cybersecurity is a senior leadership role responsible for driving hands-on security operations, managing enterprise cyber risk, and maturing the organization's…
Added 26 mins ago
BR
Senior Software Engineer
BITS Recruiting
Toronto, ON
- Contract
Communicate progress, issues, risks, and technical findings clearly and on a timely basis to project and management teams.
Added 26 mins ago
MC
Network Engineer (35135)
Myticas Consulting
Ottawa, ON
- Full-time
Comfortable leading meetings and communicating technical issues, risks, and trends to senior management and other stakeholders at the appropriate level of detail.
Added 26 mins ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
This is not a hands-on engineering position, pure architecture role, or pure sales role. It requires enough technical depth to challenge and guide architects and engineers, while also…
Added 28 mins ago
CG
Superintendent, TSF, Dewatering and Infrastructure
Centerra Gold Inc.
Fort St. James, BC
- Full-time
Mount Milligan is seeking a Superintendent, TSF, Dewatering and Infrastructure, accountable for asset integrity, water management, risk mitigation, and the delivery of sustaining and…
Added 28 mins ago
MC
Senior Trainer, Instructional Design & Training (35927)
Myticas Consulting
Ottawa, ON
- Full-time
We are seeking a highly skilled and motivated Senior Trainer, Instructional Design & Training professional to lead the design, development, and delivery of high-quality training programs…
Added 29 mins ago
CAN Junior Piping Designer
North American Rail Solutions
Calgary, AB
Work under the guidance of senior designers and engineers to develop technical competency in piping design, modeling, and drawing production.
Added 29 mins ago
Supervisor, Income
Questrade Financial Group
Toronto, ON
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign…
Added 44 mins ago
BC
Directeur(trice), Prédéveloppement résidentiel | Director, Residential Pre-Development
Broccolini Construction Inc.
Montreal, QC
- Full-time
This role owns the front end of a project's life: it collaborates on the pursuit and underwriting, then becomes the senior accountable lead the moment we land a file - directing set-up,…

Jobgether

Enterprise Customer Success Manager

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience working with customers in commercial, sales, technical, customer success, or related business environments.
Posting language: English
Posted: Oct 5, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Enterprise Customer Success Manager based in Canada.

The Enterprise Customer Success Manager will manage a portfolio of site-based accounts within a major enterprise customer relationship.

The role focuses on driving technology and services adoption while delivering measurable business value and strong customer outcomes.

You will own recurring revenue growth strategies across contracts and software subscriptions, with a strong focus on retention and expansion.

Working closely with Sales, Delivery, Distribution, and other stakeholders, you will create a seamless and collaborative customer experience.

You will use customer data and insights to identify opportunities, improve outcomes, and inform strategic account decisions.

The position combines customer advocacy, commercial acumen, data-driven decision-making, and executive-level communication.

This is an opportunity to influence long-term customer relationships in a global, technology-driven and highly collaborative environment.

Accountabilities

Manage the annual recurring revenue target and growth strategy associated with contracts and software subscriptions across an enterprise account portfolio.
Use customer success platforms and available workflow data to execute onboarding, adoption, expansion, and renewal activities tailored to each account.
Analyze customer information and business data to demonstrate the value delivered through services contracts and software subscriptions.
Communicate customer value and outcomes through regular business reviews, including Quarterly Business Reviews (QBRs), and aggregate insights at the corporate customer level.
Identify customer needs, usage patterns, and business insights to recommend changes or additions to existing services and subscription scopes.
Initiate expansion opportunities in partnership with Sales and track the effectiveness of expansion motions.
Build trusted relationships with customer stakeholders and understand their buying behaviors, business priorities, and decision-making processes.
Collaborate closely with Sales, Delivery, Distribution, and other internal teams to ensure an optimal customer experience.
Advocate for customer needs and provide feedback to portfolio teams to help improve services, offerings, and customer outcomes.
Support account retention by identifying risks, addressing customer concerns, and proactively strengthening adoption and engagement.
Develop and execute corporate-level services recurring revenue strategies aligned with customer priorities and business objectives.
Manage multiple priorities effectively while maintaining strong customer relationships, commercial performance, and service quality.

Requirements

Bachelor’s degree in Business Administration, Engineering, or a related field, or equivalent relevant professional experience.
8+ years of experience working with customers in commercial, sales, technical, customer success, or related business environments.
Demonstrated experience increasing annual recurring revenue and developing growth strategies for services, software, or subscription-based offerings.
Experience managing enterprise customers and working across complex, matrixed organizations.
Strong understanding of customer buying behaviors, purchasing processes, and enterprise decision-making.
Experience with customer success platforms such as Gainsight and analytics tools such as Power BI is preferred.
Experience working within manufacturing, industrial automation, technology, or another complex B2B environment is an asset.
Strong commercial acumen, including the ability to build trust with Sales teams and contribute to complex contract and expansion discussions.
Ability to develop, communicate, and execute recurring revenue strategies at the corporate account level.
Strong understanding of how services are structured and delivered, with the ability to collaborate effectively with service delivery teams on behalf of customers.
Excellent written, verbal, presentation, and stakeholder communication skills, with confidence engaging individuals at multiple organizational levels.
Strong analytical and problem-solving abilities, with the capacity to translate customer data and insights into actionable recommendations.
Customer-centric mindset with the ability to understand customer requirements and position them as drivers of business strategy.
Strong collaboration and influencing skills, with the ability to motivate others and work effectively in a matrix environment.
Self-directed, organized, adaptable, and capable of managing multiple priorities simultaneously.
Professional fluency in English is required; bilingual English/French communication skills are expected for this global role.

Benefits

Remote work opportunity based in Canada, with the role aligned to the Canadian organization.
Medical and dental insurance coverage.
Health Care Spending Account, depending on the selected plan.
Employee Assistance Program.
Retirement and savings programs.
Employer savings-plan matching, including eligible Canadian savings programs.
Employer-paid defined contribution pension plan.
Paid time off and paid volunteer time.
Maternity and parental leave top-up programs.
Fitness reimbursement program.
Flexible work schedule designed to support work-life balance.
Opportunity to work with enterprise customers and cross-functional teams in a global technology environment.
Career development opportunities within a large, technology-focused organization.
A diverse, inclusive, and collaborative workplace focused on customer success and continuous improvement.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

The posting does not provide details about the role's responsibilities. The title indicates a focus on customer success for enterprise customers.

Requirements

The posting does not specify qualifications or requirements. It identifies the role as mid-senior level.

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Customer Success
Internet Marketplace Platforms
Mid-Senior Level
Full-Time

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