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Added 8 hours ago
A
Brand Advocate East
Acosta
Vancouver, BC
- Full-time
…excellence. The Brand Advocate reports directly to the National Field…
Added 12 hours ago
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Audit & Accounting Manager
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Vancouver, BC
- Full-time
We are looking for an Audit & Accounting Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here,…
Added 13 hours ago
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Senior Specialist, Offer Lifecycle Procurement
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Calgary, AB · Montreal, QC
- Full-time
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FN
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- Full-time
Extra Perks: Lifestyle spending account, employer paid mental health support, education reimbursement, professional development opportunities, parental leave, and employee assistance…
Added 21 hours ago
F
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- Full-time
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Senior Manager, Market Access & Government Affairs, Oncology, Quebec & Atlantic
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- Full-time
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Added 1 day ago
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Senior Manager, Market Access & Government Affairs, Oncology, Quebec & Atlantic
AbbVie
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- Full-time
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Added 1 day ago
IW
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Added 1 day ago
L
Assistant Branch Manager - Office 1553
LendDirect
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- Full-time
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Added 1 day ago
S
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- Full-time
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Added 1 day ago
IW
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Added 1 day ago
A
Hearing Instrument Specialist or Audiologist
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Regional Sales Manager - Toronto West
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Toronto, ON
- Full-time
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HR Business Partner (HRBP) Manager
TJX Canada – Winners, Marshalls, HomeSense
Montreal, QC
- $89,208 to $135,086.4 CAD / year
- Full-time
We’re looking for a Bilingual Human Resources Business Partner (HRBP) Manager to partner and support regional leaders (AVPs & District Managers DM’s) to develop and execute HR strategies…
Added 1 day ago
C
Commercial Development Manager - Kerecis
Coloplast
Canada
- Full-time
The Commercial Development Manager is responsible for leading the execution and expansion of Kerecis’ commercial strategy across the Canadian market. This role drives sales growth, market…
Added 1 day ago
M
Représentant(e) des ventes internes – Ventilation
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- Full-time
Type: Regular Hiring Manager: Assign users for this job. Patrick Desrochers
Added 1 day ago
C
Supply Chain Manager
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Strathroy-Caradoc, ON · Strathroy, Ontario
- Full-time
We have an opportunity for a Supply Chain Manager to join our team and lead the Adair Strathroy Warehouse and Supply Chain operations. Reporting to the Site Director, this role is…
Added 1 day ago
EI
Claims Adjuster - Physical Damage (ON)
Echelon Insurance
Mississauga, ON
- Full-time
Work-life harmony with access to an award-winning holistic wellness program,
Added 1 day ago
Accounts Payable Administrator
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Calgary, AB
Process employee expense claims and coordinate reimbursement payments with Payroll.
Added 1 day ago
Senior Financial Reporting Manager
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The Senior Manager, Financial Reporting leads the accounting and financial reporting function at Riverside Natural Foods, with accountability for an accurate and timely month-end close,…

Jobgether

Field Case Manager

Canada

Contract

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Job details

Job type: Contract
Posting language: English
Posted: Oct 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Case Manager based in Canada.

This 12-month contract role offers an opportunity to make a meaningful difference in patients’ healthcare journeys.

You will serve as a trusted point of contact for healthcare providers, patients, and program partners within your designated region.

Working primarily from a dedicated home office, you will also visit healthcare professionals and clinics to build strong in-person relationships.

You will help patients and providers navigate therapy access, reimbursement, enrollment, and authorization processes.

The role combines clinical knowledge, patient advocacy, organization, and relationship management in a dynamic healthcare environment.

You will take ownership of complex processes while identifying opportunities to improve service quality and patient support.

This is an autonomous and flexible position suited to a healthcare professional who is motivated by patient impact and collaborative problem-solving.

Accountabilities

Serve as the primary contact for physicians and healthcare provider teams within the assigned territory.
Communicate with patients and program stakeholders as required, developing and maintaining trusted professional relationships.
Educate healthcare providers and their staff about program services, patient support resources, therapy navigation, reimbursement, and enrollment processes.
Review patient charts and ensure all required documentation is accurate and complete, including special authorization forms, enrollment documentation, and prescription renewals.
Take ownership of the special authorization process, ensuring submissions are timely, accurate, and appropriately supported to facilitate reimbursement.
Provide physicians with ongoing updates and guidance regarding patient status, program changes, processes, and relevant best practices.
Adapt program services to meet the specific needs of healthcare providers and patients across both in-clinic and remote settings.
Identify challenges and proactively develop solutions that improve the quality and effectiveness of patient support.
Collaborate closely with program colleagues and healthcare professionals to coordinate activities and deliver a consistent patient-centered experience.
Participate in healthcare education events with healthcare professionals when required, including occasional events outside standard business hours.
Follow established program performance standards, procedures, privacy requirements, and operational guidelines.

Requirements

Registered Nurse (RN), Bachelor of Science in Pharmacy, another relevant science degree, or equivalent transferable healthcare experience.
Knowledge of Canadian public and/or private third-party reimbursement environments.
Previous case management experience is an asset.
Bilingual English and French communication skills, both written and verbal, are required for positions supporting Quebec and New Brunswick.
Strong understanding of medical terminology and the ability to communicate confidently with physicians and healthcare teams.
Exceptional interpersonal and customer-service skills, with the ability to establish credibility and build trusted professional relationships.
Strong analytical, organizational, prioritization, and time-management skills, with the ability to manage multiple tasks and competing priorities.
Excellent written and verbal communication skills, with a strong attention to detail and results-oriented mindset.
Ability to work independently in a remote environment while collaborating effectively with colleagues and program stakeholders.
Comfortable adapting to changing priorities, ambiguity, and evolving program requirements.
Strong computer literacy and proficiency with Microsoft Office applications.
Ability to exercise sound judgment, demonstrate a sense of urgency, and maintain accuracy when handling sensitive patient and healthcare information.
Valid, unrestricted, non-expired driver's license and access to a personal vehicle.
Ability to attend required healthcare education events, including occasional activities outside regular business hours.
Ability to maintain a private, dedicated home-office space suitable for company-provided equipment.

Benefits

12-month contract opportunity with a full-time schedule.
Primarily remote work from a dedicated home office, combined with meaningful in-person interaction with healthcare professionals and clinics.
Comprehensive health and wellness benefits, including medical, dental, and vision coverage where applicable.
Resources supporting physical, emotional, financial, and social well-being.
Family-focused support that may include backup dependent care, adoption assistance, family-building support, and caregiver resources.
Paid parental leave and other family-friendly benefits.
Access to behavioral health and wellness resources.
Training and professional development programs to support continued career growth.
Mentorship opportunities and employee resource groups.
Opportunities to participate in volunteer and community activities.
A patient-centered environment where your clinical expertise and relationship-building skills can directly contribute to better healthcare access and outcomes.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply About employer

More about this job

Responsibilities

Serve as the primary contact for healthcare providers, patients, and program partners, guiding patients and providers through therapy access, reimbursement, enrollment, and authorization processes. Maintain accurate documentation, coordinate patient support, provide program updates and education, and identify improvements while following privacy and operational requirements.

Requirements

Requires an RN, a Bachelor of Science in Pharmacy, another relevant science degree, or equivalent transferable healthcare experience, along with knowledge of Canadian reimbursement environments and strong medical terminology, communication, organizational, and relationship-building skills. Candidates must be able to work independently and collaboratively, use Microsoft Office, hold a valid unrestricted driver's license with access to a personal vehicle, and maintain a private home office; bilingual English and French skills are required for roles supporting Quebec and New Brunswick.

Skills

Case Management
Patient Advocacy
Reimbursement Navigation
Special Authorization
Patient Enrollment
Medical Terminology
Clinical Documentation
Analytical Skills
Organization and Prioritization
Time Management
Written and Verbal Communication
Customer Service
Problem-Solving
Microsoft Office
Privacy and Confidentiality

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Physical, Emotional, Financial, and Social Well-Being Resources
Backup Dependent Care
Adoption Assistance
Family-Building Support
Caregiver Resources
Paid Parental Leave
Behavioral Health and Wellness Resources
Training and Professional Development
Mentorship Opportunities
Employee Resource Groups
Volunteer and Community Activities

Visa sponsorship

Not detected in the job text

Keywords

Field Case Management
Patient Advocacy
Healthcare Providers
Patient Support Programs
Therapy Access
Reimbursement
Special Authorization
Patient Enrollment
Prescription Renewals
Clinical Documentation
Medical Terminology
Canadian Healthcare
Public and Private Insurance
Healthcare Education
Patient-Centered Care
Privacy Requirements
Microsoft Office
Remote Work
Home Office
Relationship Management

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