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Added 16 mins ago
A
Performance Coach, Client Care Learning & Development
ATB
Calgary, AB
- Full-time
As the driver of new hire success, you will be expected to:
Added 16 mins ago
PV
Keyholder
Pet Valu
Vancouver, BC
- Part-time
At least 2 years of experience in retail or customer service
Added 31 mins ago
CC
Team Lead – Safe At Home: Coordinated Hoarding Prevention and Early Intervention
CMHA Calgary
Calgary, AB
- Other
The Team Lead will ensure cohesive service delivery across partner agencies, supervise staff and Peer Support Workers, manage data and evaluation requirements, and lead knowledge…
Added 31 mins ago
CW
Sales Manager
Canadian Wealth Inc.
Calgary, AB
- Full-time
Prepare competitive bids and cleaning service proposals tailored to client needs and building specifications
Added 31 mins ago
R
Property Tax Consultant (Valuation)
Ryan
Toronto, ON
- Full-time
…positive team member experiences, which lead to excellent client service and drive revenue and profit for the…
Added 31 mins ago
GW
Driver Technician
GAIACA Waste Revitalization
SK
- Full-time
Conduct routine waste collection service and all associated activities
Added 31 mins ago
UR
Heavy Duty Mechanic
United Rentals
Calgary, AB
- Full-time
As a Diesel Mechanic (Service Tech III), you’ll use your skills to perform maintenance and repairs on complex equipment in a safe and professional manner. Every day, you can improve and…
Added 31 mins ago
UR
Heavy Duty Mechanic
United Rentals
Sherwood Park, AB
- Full-time
As a Diesel Mechanic (Service Tech II), you’ll use your skills to perform maintenance, preventive maintenance and minor repairs of equipment in a safe and professional manner. Every day,…
Added 31 mins ago
UR
Sales Development Program Sales Associate
United Rentals
Fort St. John, BC
- Full-time
…government and educational collective agreements, equipment service contracts, the sale of used equipment at the end of its rental life, and much…
Added 31 mins ago
IE
Patient Service Associate (Ottawa, ON)
Inizio Engage
Ottawa, ON · Montreal, QC
- Full-time
Inizio Engage Canada is seeking a Patient Service Associate (PSA) that is to see physicians, nurses, and allied HCPs every day, focusing on how to help improve the lives of patients. The…
Added 46 mins ago
AI
Pharmacy Systems Implementation Specialist – Kroll Deployment
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
…experience are encouraged to apply. Experience in retail, customer service, healthcare, pharmaceuticals, IT support, training, or other customer-facing environments is considered an…
Added 46 mins ago
WH
Crew Leader II - Cemetery Operations ($2,000 Signing Bonus*)
Winter Haven Regional Airport
Leader, SK
- Full-time
Added 46 mins ago
BD
CNC Repair & Maintenance Technician
BD Diesel
Abbotsford, BC
- Full-time
Maintain accurate work orders, service records, failure notes, parts usage, and preventive-maintenance documentation in the maintenance system
Added 46 mins ago
EA
Ground Handler
Executive Aviation
Hamilton, ON
- Part-time
…at discounted rates? Does the opportunity to provide ground service support to some of Canada’s best airlines appeal to you? Are you someone who is known for reliability and…
Added 46 mins ago
FC
CAN Driver
FedEx Canada
New Richmond, QC
- Part-time
…vérifier chaque envoi pour voir s’il respecte les modalités de service de Federal Express Canada; assumer des fonctions complémentaires de service à la…
Added 46 mins ago
B
General Repair Technician
BGIS
Brockville, ON
- Full-time
Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
Added 1 hour ago
B
Maintenance Team Lead
BGIS
Toronto, ON
- Full-time
Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
Added 1 hour ago
PM
Staffing Clerk
Prairie Mountain Health
Dauphin, MB
- Full-time
Two (2) years experience providing customer service in a professional setting
Added 1 hour ago
TS
Kettle Coordinator
The Salvation Army in Canada
Corner Brook, NL
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 hour ago
PM
Home Care Attendant
Prairie Mountain Health
Rossburn, MB
- Full-time
Province of Manitoba Class 5 Drivers License, or equivalent from province of residence, and access to a personal vehicle to provide service within Prairie Mountain Health
Added 1 hour ago
PM
Clerk III - Health Information
Prairie Mountain Health
Brandon, MB
- Full-time
Province of Manitoba Class 5 Drivers License, and access to a personal vehicle to provide service within Prairie Mountain Health
Added 1 hour ago
PM
Home Care Attendant
Prairie Mountain Health
Brandon, MB
- Full-time
Province of Manitoba Class 5 Drivers License, or equivalent from province of residence, and access to a personal vehicle to provide service within Prairie Mountain Health
Added 1 hour ago
PM
Clerk III - Health Information
Prairie Mountain Health
Brandon, MB
- Full-time
Province of Manitoba Class 5 Drivers License, and access to a personal vehicle to provide service within Prairie Mountain Health
Added 1 hour ago
LM
Field Technician
Leavitt Machinery
Brampton, ON
- Full-time
…Technician (Heavy Equipment or Automotive Mechanic) to join our Service team in Brampton, Ontario. Reporting to the Service Manager, the Field Technician will be assigned to a variety of…
Added 1 hour ago
N
Home Watch Professional
NEXIAA
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…homeowners across the region. NEXIAA is building a scalable service model designed for expansion throughout Quebec, creating opportunities for growth and advancement for team…

Jobgether

Field Case Manager

Canada

Contract

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Job details

Job type: Contract
Posting language: English
Posted: Oct 6, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Case Manager based in Canada.

This 12-month contract role offers an opportunity to make a meaningful difference in patients’ healthcare journeys.

You will serve as a trusted point of contact for healthcare providers, patients, and program partners within your designated region.

Working primarily from a dedicated home office, you will also visit healthcare professionals and clinics to build strong in-person relationships.

You will help patients and providers navigate therapy access, reimbursement, enrollment, and authorization processes.

The role combines clinical knowledge, patient advocacy, organization, and relationship management in a dynamic healthcare environment.

You will take ownership of complex processes while identifying opportunities to improve service quality and patient support.

This is an autonomous and flexible position suited to a healthcare professional who is motivated by patient impact and collaborative problem-solving.

Accountabilities

Serve as the primary contact for physicians and healthcare provider teams within the assigned territory.
Communicate with patients and program stakeholders as required, developing and maintaining trusted professional relationships.
Educate healthcare providers and their staff about program services, patient support resources, therapy navigation, reimbursement, and enrollment processes.
Review patient charts and ensure all required documentation is accurate and complete, including special authorization forms, enrollment documentation, and prescription renewals.
Take ownership of the special authorization process, ensuring submissions are timely, accurate, and appropriately supported to facilitate reimbursement.
Provide physicians with ongoing updates and guidance regarding patient status, program changes, processes, and relevant best practices.
Adapt program services to meet the specific needs of healthcare providers and patients across both in-clinic and remote settings.
Identify challenges and proactively develop solutions that improve the quality and effectiveness of patient support.
Collaborate closely with program colleagues and healthcare professionals to coordinate activities and deliver a consistent patient-centered experience.
Participate in healthcare education events with healthcare professionals when required, including occasional events outside standard business hours.
Follow established program performance standards, procedures, privacy requirements, and operational guidelines.

Requirements

Registered Nurse (RN), Bachelor of Science in Pharmacy, another relevant science degree, or equivalent transferable healthcare experience.
Knowledge of Canadian public and/or private third-party reimbursement environments.
Previous case management experience is an asset.
Bilingual English and French communication skills, both written and verbal, are required for positions supporting Quebec and New Brunswick.
Strong understanding of medical terminology and the ability to communicate confidently with physicians and healthcare teams.
Exceptional interpersonal and customer-service skills, with the ability to establish credibility and build trusted professional relationships.
Strong analytical, organizational, prioritization, and time-management skills, with the ability to manage multiple tasks and competing priorities.
Excellent written and verbal communication skills, with a strong attention to detail and results-oriented mindset.
Ability to work independently in a remote environment while collaborating effectively with colleagues and program stakeholders.
Comfortable adapting to changing priorities, ambiguity, and evolving program requirements.
Strong computer literacy and proficiency with Microsoft Office applications.
Ability to exercise sound judgment, demonstrate a sense of urgency, and maintain accuracy when handling sensitive patient and healthcare information.
Valid, unrestricted, non-expired driver's license and access to a personal vehicle.
Ability to attend required healthcare education events, including occasional activities outside regular business hours.
Ability to maintain a private, dedicated home-office space suitable for company-provided equipment.

Benefits

12-month contract opportunity with a full-time schedule.
Primarily remote work from a dedicated home office, combined with meaningful in-person interaction with healthcare professionals and clinics.
Comprehensive health and wellness benefits, including medical, dental, and vision coverage where applicable.
Resources supporting physical, emotional, financial, and social well-being.
Family-focused support that may include backup dependent care, adoption assistance, family-building support, and caregiver resources.
Paid parental leave and other family-friendly benefits.
Access to behavioral health and wellness resources.
Training and professional development programs to support continued career growth.
Mentorship opportunities and employee resource groups.
Opportunities to participate in volunteer and community activities.
A patient-centered environment where your clinical expertise and relationship-building skills can directly contribute to better healthcare access and outcomes.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Serve as the primary contact for healthcare providers, patients, and program partners, guiding patients and providers through therapy access, reimbursement, enrollment, and authorization processes. Maintain accurate documentation, coordinate patient support, provide program updates and education, and identify improvements while following privacy and operational requirements.

Requirements

Requires an RN, a Bachelor of Science in Pharmacy, another relevant science degree, or equivalent transferable healthcare experience, along with knowledge of Canadian reimbursement environments and strong medical terminology, communication, organizational, and relationship-building skills. Candidates must be able to work independently and collaboratively, use Microsoft Office, hold a valid unrestricted driver's license with access to a personal vehicle, and maintain a private home office; bilingual English and French skills are required for roles supporting Quebec and New Brunswick.

Skills

Case Management
Patient Advocacy
Reimbursement Navigation
Special Authorization
Patient Enrollment
Medical Terminology
Clinical Documentation
Analytical Skills
Organization and Prioritization
Time Management
Written and Verbal Communication
Customer Service
Problem-Solving
Microsoft Office
Privacy and Confidentiality

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Physical, Emotional, Financial, and Social Well-Being Resources
Backup Dependent Care
Adoption Assistance
Family-Building Support
Caregiver Resources
Paid Parental Leave
Behavioral Health and Wellness Resources
Training and Professional Development
Mentorship Opportunities
Employee Resource Groups
Volunteer and Community Activities

Visa sponsorship

Not detected in the job text

Keywords

Field Case Management
Patient Advocacy
Healthcare Providers
Patient Support Programs
Therapy Access
Reimbursement
Special Authorization
Patient Enrollment
Prescription Renewals
Clinical Documentation
Medical Terminology
Canadian Healthcare
Public and Private Insurance
Healthcare Education
Patient-Centered Care
Privacy Requirements
Microsoft Office
Remote Work
Home Office
Relationship Management

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