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Added 12 mins ago
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Business Development Representative
Buyerlink
Victoria, BC
- Full-time
As the Business Development Rep, you will be responsible for bringing on new accounts through the sales pipeline, and working in sync with the Client Success team to ensure all client…
Added 12 mins ago
EN
Project Management Professionals (Evergreen Talent Pool)
ENGIE North America Inc.
Markham, ON
- Full-time
…consulting projects, building client relationships, supporting business growth initiatives, and ensuring successful project execution across a variety of markets and…
Added 12 mins ago
RE
Project Manager
Rising Edge Group
Regina, SK
- Full-time
Undergraduate degree in Electrical Engineering, Business, Technologist or a related field required
Added 12 mins ago
PH
Resident Services Coordinator
Pacifica Housing
Victoria, BC
- Full-time
Must have valid driver's license and access to a reliable vehicle with a minimum of $2 million liability ‘business class' insurance
Added 12 mins ago
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Assistant Project Manager
Rising Edge Group
Regina, SK
- Full-time
Undergraduate degree in Electrical Engineering, Business, Technologist or a related field required
Added 12 mins ago
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SAP Solution Architect - Senior Manager (EAM/Plant Maintenance)
EY
Toronto, ON
- Full-time
…aptitude for driving sales pursuits and for helping grow our…
Added 12 mins ago
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Architect
Hays
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Demonstrated project leadership, client management, mentorship, and business development experience
Added 12 mins ago
BH
Manager, Outpatient Mental Health & Addictions, Addictions- #502-26
Brightshores Health System
Owen Sound, ON
- Full-time
Ability to collaborate with other regional healthcare partners and build business relationships with senior executives
Added 12 mins ago
LM
Senior Underwriter OR AVP, Executive Underwriter
Liberty Mutual Canada
Vancouver, BC
- Full-time
…underwriting and profitably growing a portfolio of commercial property business across British Columbia, with a strong focus on complex mid-market and large risks, including CAT-exposed…
Added 14 mins ago
OD
Account Executive, Business Sales - Vaughan
OSL Direct Services
Vaughan, ON · Newmarket, ON
- Other
Currently, we are actively seeking Account Executives, for our Small & Medium Business Sales & Marketing Team for our client, Bell Canada. Fueled by cutting-edge fiber optic and wireless…
Added 14 mins ago
OD
Account Consultant (Sales & Marketing) + Signing Bonus - North York
OSL Direct Services
Toronto, ON · North York, ON
- Other
…world-class entertainment and communication services to residential, business, and public sector customers across Canada. If you are a motivated and results-driven individual with a passion…
Added 14 mins ago
TC
Small Engines Technician
Toromont Cat
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- Full-time
Flexibility to support on-call schedules and adapt to business demands.
Added 14 mins ago
RJ
Branch Assistant
Raymond James
AB
- Full-time
Added 14 mins ago
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Représentant des ventes(Français) /Representative, Sales (French)
Apotex
Toronto, ON · North York, ON
- $83,126.43 to $116,377 CAD / year
…market place issues, including: customer concerns, lost/gained-business, or competitive…
Added 14 mins ago
Senior Specialist, Software Engineering (Microsoft Dynamics 365 CRM)
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Join the Business Solutions Engineering team, in the Senior Specialist, Software Engineer (Microsoft Dynamics 365 CRM) position, where the next generations of software applications are…
Added 14 mins ago
Specialist, Software Engineering (SDET)
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Join the Business Solutions Engineering Team, in the Specialist, Software Engineering (SDET) position, where we are developing the next generation of software applications to enable CMHC to…
Added 14 mins ago
Bilingual Senior Specialist, Software Engineering (Microsoft Dynamics 365 CRM)
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Join the Business Solutions Engineering team, in the Senior Specialist, Software Engineering (Microsoft Dynamics 365 CRM) position, where the next generations of software applications are…
Added 14 mins ago
ME
Environmental Project Manager
Millennium EMS Solutions Ltd.
Fort St. John, BC · Sherwood Park, AB · AB · Calgary, AB · Grande Prairie, AB
- Full-time
At the senior level, contribute to client growth plans, networking, proposal strategy, and the development of new business opportunities.
Added 14 mins ago
CM
Junior Buyer FT 2026-7027
Cambridge Memorial Hospital
Cambridge, ON
- Other
Completed Post-Secondary Education required, (College Diploma or University Degree) preferably in Business Administration specializing in Purchasing, Materials Management and Logistics.
Added 14 mins ago
CM
Junior Buyer FTC 2026-7028
Cambridge Memorial Hospital
Cambridge, ON
- Other
Completed Post-Secondary Education required, (College Diploma or University Degree) preferably in Business Administration specializing in Purchasing, Materials Management and Logistics.
Added 14 mins ago
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Stagiaire en photochimie
Teledyne Technologies Incorporated
Bromont, QC · Canada - Bromont, QC (TDY)
- Full-time
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules…
Added 14 mins ago
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Relationship Manager
FCC / FAC
Listowel, ON
- Full-time
…corporation, we provide financing, knowledge resources and business management software to over 103,000 customers…
Added 14 mins ago
C
Apprentice General Manager
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- Full-time
…our restaurants. You’ll learn what it takes to run a strong business, hire and train great people, and deliver a Guest Obsessed experience. At Chipotle, you’ll join a team that’s committed…
Added 14 mins ago
PH
Senior Provincial Director Service Innovation Foundry
Providence Healthcare
Vancouver, BC
- Full-time
Added 14 mins ago
AC
Member Services Representative - Pembina Crossing
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- Full-time
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Jobgether

Field Patient Support Services Manager

Canada

$92,100 to $153,500 CAD / year · Full-time

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Job details

Pay: $92,100 to $153,500 CAD / year
Job type: Full-time
Experience: At least 5 years of experience in pharmaceuticals, healthcare, specialty pharmacy, reimbursement, patient services, or a related healthcare environment.
Posting language: English
Posted: Oct 2, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Patient Support Services Manager based in Canada.

This is a field-based, non-commercial leadership role focused on improving patient access to advanced therapies across Ontario.

You will serve as a key liaison between specialty pharmacies, healthcare professionals, infusion clinics, and internal teams.

The role centers on identifying and resolving access barriers, reducing treatment delays, and improving the overall patient journey.

You will use your expertise in reimbursement, specialty pharmacy services, and healthcare operations to develop practical solutions.

The position combines relationship management, territory leadership, analytics, compliance, and continuous improvement.

You will work independently while collaborating closely with diverse stakeholders across the healthcare ecosystem.

Regular travel throughout Ontario is required, making this an ideal opportunity for a patient-focused healthcare professional who thrives in a dynamic field environment.

Accountabilities

Act as the primary field contact for specialty pharmacies, infusion clinics, physicians, nurses, clinic administrators, and other healthcare stakeholders across the assigned territory.
Monitor patient access and treatment initiation, proactively identifying and resolving operational barriers related to enrollment, reimbursement, scheduling, infusion coordination, and ongoing therapy.
Develop practical, compliant solutions that improve patient journeys and facilitate timely access to therapies.
Build and maintain trusted relationships with healthcare professionals, specialty pharmacies, infusion networks, and healthcare organizations.
Provide expertise on specialty pharmacy processes, patient access pathways, reimbursement, and operational support.
Collaborate with internal teams and external partners to address complex access issues, treatment delays, service concerns, and other escalations.
Participate in appropriate customer and cross-functional meetings, providing patient access expertise and supporting discussions around treatment access and operational processes.
Monitor specialty pharmacy KPIs, patient access metrics, and service levels, using data and field insights to identify trends and improvement opportunities.
Develop and implement action plans to address service gaps and continuously improve patient support operations.
Share territory insights, stakeholder feedback, access challenges, and operational recommendations with department leadership.
Support vendor oversight by identifying service-quality issues and escalating concerns appropriately.
Maintain accurate records and reports relating to patient support activities and operational issues.
Ensure activities comply with applicable policies, privacy requirements, healthcare regulations, industry codes, and pharmacovigilance procedures, including appropriate reporting of adverse events and product complaints.
Maintain current knowledge of patient support services, specialty pharmacy, reimbursement, infusion networks, and the Canadian healthcare environment through ongoing professional development.

Requirements

University degree in Health Sciences, Life Sciences, Nursing, Pharmacy, Business, or a related discipline.
At least 5 years of experience in pharmaceuticals, healthcare, specialty pharmacy, reimbursement, patient services, or a related healthcare environment.
Demonstrated experience working with healthcare professionals, healthcare institutions, specialty pharmacies, or similar stakeholders.
Experience resolving complex operational issues and developing customer-focused solutions.
Strong knowledge of specialty pharmacy, infusion clinics, biologic therapies, reimbursement processes, and patient access pathways is strongly preferred.
Exceptional relationship-building and customer service skills, with the ability to establish trust across diverse stakeholder groups.
Strong problem-solving, critical-thinking, and analytical capabilities, including the ability to use data to identify issues and trends.
Demonstrated ability to influence without direct authority and collaborate effectively across cross-functional teams.
Excellent communication, presentation, organizational, and project management skills.
Ability to manage ambiguity, competing priorities, and changing requirements in a fast-paced environment.
Strong understanding of healthcare compliance, privacy requirements, and applicable industry codes.
Demonstrated commitment to patient-centricity, operational excellence, and high-quality service delivery.
Willingness and ability to travel regularly throughout Ontario as part of a field-based role.
Bilingual English/French skills are considered an asset.

Benefits

Annual base salary ranging from $92,100 to $153,500 CAD.
Regular, full-time employment.
Field-based work arrangement covering Ontario.
Opportunity to contribute directly to improving patient access and treatment experiences.
Collaborative environment involving healthcare professionals, specialty pharmacies, clinics, and cross-functional teams.
Opportunities for ongoing professional development and continued expertise-building in patient support and healthcare access.
Accessibility and accommodation support available throughout the recruitment process.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply About employer

More about this job

Responsibilities

Lead field relationships with specialty pharmacies, infusion clinics, healthcare professionals, and other stakeholders across Ontario, resolving operational barriers that delay patient enrollment, reimbursement, scheduling, and treatment. Monitor service metrics, develop improvement plans, share territory insights, support vendor oversight, and ensure patient support activities comply with applicable regulations and policies.

Requirements

Requires a university degree in Health Sciences, Life Sciences, Nursing, Pharmacy, Business, or a related discipline, plus at least five years of relevant healthcare or pharmaceutical experience. Candidates should bring stakeholder relationship skills, knowledge of patient access and reimbursement processes, strong analytical and problem-solving abilities, compliance awareness, and willingness to travel regularly throughout Ontario; English/French bilingualism is an asset.

Skills

Patient Access
Specialty Pharmacy
Reimbursement
Healthcare Operations
Problem-Solving
Data Analysis
Cross-Functional Collaboration
Compliance
Privacy Requirements
Project Management
Communication
Presentation Skills
Vendor Oversight
Infusion Coordination
Patient Support Services

Benefits

Professional Development Opportunities
Accessibility and Accommodation Support

Visa sponsorship

Not detected in the job text

Keywords

Patient Access
Patient Support Services
Specialty Pharmacy
Reimbursement
Infusion Clinics
Biologic Therapies
Patient Access Pathways
Healthcare Operations
Treatment Initiation
Enrollment
Infusion Coordination
Healthcare Professionals
Stakeholder Management
Operational Barriers
Patient Journey
KPI Monitoring
Patient Access Metrics
Service Levels
Data Analysis
Continuous Improvement
Action Plans
Vendor Oversight
Pharmacovigilance
Adverse Event Reporting
Product Complaints
Healthcare Compliance
Privacy Requirements
Industry Codes
Canadian Healthcare
Territory Leadership

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