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Jobgether

Field Service Technician - Level I

Canada

Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

Apply About employer

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Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Service Technician - Level I based in Canada.

This is an entry-level field service opportunity focused on supporting the installation, maintenance, calibration, troubleshooting, and repair of precision metrology equipment.

You will develop specialized technical expertise through structured classroom, online, and hands-on training alongside experienced technicians.

The role combines mechanical, electrical, electronic, software, and computer-controlled systems in a customer-facing environment.

You will travel to customer locations across Canada, with a preference for candidates located in the Quebec City area.

Your work will directly contribute to equipment reliability, service quality, and customer satisfaction.

As your skills progress, you will take on increasingly independent service assignments and technical responsibilities.

The position is well suited to a technically curious, organized, customer-focused professional who enjoys continuous learning and hands-on problem solving.

Accountabilities

Complete required classroom, online, and on-the-job training to develop the technical competencies and certifications needed for the role.
Learn to install, maintain, calibrate, troubleshoot, and repair Coordinate Measuring Machines (CMMs) and related precision metrology equipment.
Develop practical knowledge of mechanical, electrical, electronic, software, and computer-controlled systems, as well as the ability to interpret technical drawings, wiring diagrams, manuals, and service documentation.
Support senior technicians with installations, service calls, preventive maintenance, calibrations, troubleshooting, and repairs.
Perform assigned technical activities within the scope of training and supervision, progressing toward independently completing service assignments.
Diagnose basic mechanical, electrical, electronic, software, and system-related issues, escalating complex problems to senior technicians or appropriate technical support teams.
Inspect equipment, identify service requirements, and recommend appropriate follow-up actions using approved tools, diagnostic equipment, and procedures.
Provide professional and responsive customer support, clearly communicating service findings, equipment status, completed work, and next steps.
Build positive relationships with customers and internal stakeholders while managing expectations and helping coordinate the resolution of customer concerns.
Complete service reports, work orders, calibration records, expense reports, and other documentation accurately and within established timelines.
Maintain accurate records of equipment conditions, work performed, parts used, outstanding issues, and recommended follow-up actions.
Manage assigned tools, diagnostic equipment, spare parts, and consumables, ensuring appropriate storage, security, maintenance, and inventory accuracy.
Coordinate with service, deployment, receiving, and warehouse teams to support customer and operational requirements.
Follow health and safety requirements, quality standards, security protocols, customer-site procedures, and applicable service policies.
Maintain a clean and safe work environment, identify hazards, use required protective equipment, and operate company vehicles or material-handling equipment safely.

Requirements

Fluency in both English and French, written and spoken.
College diploma or university degree in electronics, electromechanical engineering technology, industrial mechanics, mechatronics, or a related technical discipline; equivalent technical training and practical experience may also be considered.
Previous experience installing, maintaining, repairing, or troubleshooting industrial electronics, mechanical equipment, machinery, or computer-controlled systems is preferred.
Experience with CMMs, precision measurement systems, or industrial metrology equipment is an asset.
Previous customer service or field service experience is beneficial.
Strong mechanical, electrical, electronic, and computer aptitude, with the ability to learn new technical concepts, equipment, software, and procedures quickly.
Basic diagnostic, analytical, and troubleshooting capabilities, with the ability to identify problems and determine appropriate next steps.
Working knowledge of Microsoft Windows operating systems.
Ability to read and interpret technical manuals, diagrams, drawings, and written instructions.
Strong verbal and written communication skills, including the ability to explain technical information clearly and professionally.
Strong customer-service and relationship-building skills with a professional, dependable, and solutions-focused approach.
Excellent organizational, planning, and time-management abilities, with the capacity to maintain accurate service and expense records.
Ability to manage multiple assignments and changing priorities in a fast-paced field environment.
Ability to work independently after completing required training while collaborating effectively with senior technicians and internal teams.
Commitment to workplace safety, service quality, continuous learning, and professional development.
Willingness and ability to travel to customer locations as required, with candidates in or near the Quebec City area preferred.

Benefits

Medical, dental, and vision coverage.
Retirement savings plan (RPP).
Employee Assistance Program.
Paid time off, including vacation, personal, and sick days.
Structured technical training and on-the-job development.
Opportunities to build specialized expertise in precision metrology and field service.
Remote work arrangement, with customer-site travel as required.
An accessible and inclusive work environment with accommodation support throughout the recruitment process.
Opportunity to develop a long-term technical career in a global, technology-focused environment.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Train to install, maintain, calibrate, troubleshoot, and repair coordinate measuring machines and related precision metrology equipment, initially supporting senior technicians and progressing toward independent assignments. Provide professional customer support, document service work accurately, manage tools and parts, and follow safety, quality, and customer-site procedures while traveling to customer locations.

Requirements

A college diploma or university degree in electronics, electromechanical engineering technology, industrial mechanics, mechatronics, or a related technical discipline is sought, with equivalent training and experience also considered; relevant equipment experience is preferred. Candidates need fluency in written and spoken English and French, strong mechanical and computer aptitude, basic diagnostic skills, clear communication, and the ability to travel to customer sites.

Skills

CMM Installation and Maintenance
Precision Metrology
Calibration
Troubleshooting and Repair
Mechanical Systems
Electrical and Electronic Systems
Computer-Controlled Systems
Technical Drawing Interpretation
Microsoft Windows
Customer Service
Technical Communication
Service Documentation
Diagnostic Equipment
Safety Compliance
Time Management
Field Service

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Retirement Savings Plan
Employee Assistance Program
Paid Time Off
Structured Technical Training
On-The-Job Development
Remote Work Arrangement
Accommodation Support
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Coordinate Measuring Machines
CMM
Precision Metrology
Industrial Metrology
Installation
Preventive Maintenance
Calibration
Troubleshooting
Equipment Repair
Mechanical Systems
Electrical Systems
Electronic Systems
Computer-Controlled Systems
Technical Drawings
Wiring Diagrams
Service Documentation
Microsoft Windows
Diagnostic Equipment
Service Reports
Work Orders
Calibration Records
Customer Service
Field Service
Health and Safety
Quality Standards
Spare Parts Management
Technical Training
Bilingual Communication

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