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Added 3 mins ago
Area Manager II, YYC1
Amazon
Calgary, AB
…You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that…
Added 3 mins ago
Director of Supply Chain Operations
Convergence Networks
Winnipeg, MB
Monitor and analyze supply chain performance using KPIs and data analytics; identify areas for improvement.
Added 3 mins ago
CO
Job ID #32317: Senior Project Manager, Specialized Transit
City Of Hamilton
Hamilton, ON
- Full-time
Lead the development, monitoring, continual improvement, and maintenance of service standards for Accessible Transportation Services.
Added 3 mins ago
NS
Senior Microsoft SQL Server and Azure Database Administrator
N2P Systems
Montreal, QC
- $110,000 to $120,000 CAD / year
- Full-time
The Senior Microsoft SQL Server and Azure Database Administrator will lead the administration, performance optimization, reliability, and security of enterprise database platforms across…
Added 3 mins ago
BC
Financial Analyst
BBA Consultants
Montreal, QC
- Full-time
Analyze financial statements, operating assumptions, market data and project economics, and identify key sensitivities, risks and value drivers
Added 3 mins ago
AS
HR Data Manager
AgileGrid Solutions
Canada
- Full-time
The Data Governance Foundation Lead Analyst supports the development and implementation of Citigroup’s Enterprise Data Governance Strategy and related Data Risk and Control Framework. The…
Added 3 mins ago
TI
Data Scientist / Data Analytics Specialist
Teckhorizon Inc
Toronto, ON
- Contract
Lead the development and delivery of advanced analytics and business intelligence solutions to support data-driven decision-making.
Added 18 mins ago
Marketing Operations Analyst
D2L
Canada
Troubleshoot sync errors and data discrepancies between platforms, escalating to IT or vendors as needed
Added 19 mins ago
E
Analyste principal(e) en coûts de revient
Exceleris
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Lead, supervise and develop the accounting team.
Added 33 mins ago
C
Senior Consultant, Control Optimization & Analytics
CIBC
Toronto, ON
- Full-time
Lead the technical solution design with emphasis on scalability, automation, and usability of new and ongoing analytics projects. Use predictive/analytical algorithms and statistical data…
Added 33 mins ago
C
Program Advisory, Consulting & Execution, Vice President
Citi
Mississauga, ON
- Full-time
Lead the end-to-end execution of high-impact workstreams in cross-functional programs, driving process transformation, and operational improvements across the firm.
Added 33 mins ago
C
Sr. Consultant, Data Platform DevOps
CIBC
Toronto, ON
- Full-time
Our team is focused on building and evolving a modern, scalable data platform that supports critical business and technology priorities across CIBC. As a Senior Consultant, Data Platform…
Added 33 mins ago
C
Program Manager, Learning Enablement & Early-Career Development
Ciena
Ottawa, ON
- Full-time
You will also lead the day-to-day enablement and participant experience for the Ciena Services Early-In-Career Development Program, a structured journey that prepares early-career…
Added 33 mins ago
BG
Precision Ag Specialist_CA
Brandt Group of Companies
Vulcan, AB
- Full-time
…at the field level, driving technology adoption, supporting data services, and training store teams. This role promotes the latest solutions to improve customer operations and ensure…
Added 33 mins ago
BC
Internal Communications Manager - Industrial West
Bird Construction
Edmonton, AB
- Full-time
Lead the planning and execution of internal communications for organizational priorities, change initiatives, employee programs, and key announcements.
Added 33 mins ago
A
Senior Business Partner, Finance
Aggreko
Calgary, AB · Edmonton, AB · Vancouver, BC · Toronto, ON
- Full-time
Lead the annual budgeting process, five-year planning cycle, and ongoing forecasting activities to support business objectives and long-term growth.
Added 49 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 49 mins ago
NB
Chief Advisor Regulatory Governance
National Bank of Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Lead key activities within the prudential self-assessment program, including planning, evidence standards, quality assurance, issue management, approvals, and reporting.
Added 49 mins ago
EC
Collections Specialist (Toronto)
Elect Capital
Toronto, ON
- $50,000 to $70,000 CAD / year
- Full-time
Use portfolio data and repayment trends to prioritize your caseload and flag emerging risk
Added 49 mins ago
W
Gestionnaire financier(ère)
Wilson
Montmagny, QC
- $100,000 to $120,000 CAD / year
- Full-time
…Corporate Finance, the Plant Finance Manager turns financial data into actionable insights while overseeing month-end close, financial reporting, inventory management, capital projects, and…
Added 1 hour ago
Community of Practice Lead
CMHC - SCHL
Ottawa, ON · Toronto, ON · Montreal, QC
Join the Enterprise Data and Analytics (EDA) Data Stewardship Team, in the Data Stewardship Community of Practice Lead position. In this role, you will bring together data professionals…
Added 1 hour ago
MI
Intermediate Full-Stack Developer
Method Integration Inc.
Remote, Canada
- $70,000 to $90,000 CAD / year
- Full-time
- Remote
…your ownership over time with coaching from the Growth tech lead and your…
Added 1 hour ago
J
Senior Lifecycle Marketing Manager
Jobber
Remote, Canada
- Full-time
- Remote
…right people, at the right time. We leverage automation and data to build highly personalized end-to-end experiences our customers want, need, and…
Added 1 hour ago
H
Senior Product Marketing Manager
Hach
Vancouver, BC · London, ON · CAN - Vancouver - Aquatic Informatics ULC
- $125,000 to $150,000 CAD / year
- Full-time
Aquatic Informatics, a Veralto company, is a mission-driven software company that organizes the world’s water data to make it accessible and useful. We provide software solutions that…
Added 1 hour ago
Manager, Retail Media Network (12-Month Contract)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Halifax, NS
We are looking for a Retail Media Network Manager (12-Month Contract) to lead the strategy, operations, and growth of EM+. This role will drive cross-functional collaboration, optimize RMN…

Jobgether

Manager of UX Research

Canada

$112,000 to $160,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $112,000 to $160,000 CAD / year
Job type: Full-time
Education: Bachelor’s degree
Experience: At least 8 years of experience in UX or design research, including at least 3 years managing people.
Posting language: English
Posted: Oct 29, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager of UX Research based in Canada.

As Manager of UX Research, you will shape how users’ needs, behaviors, and experiences inform product strategy across a complex B2B SaaS platform. Combining hands-on qualitative and quantitative research with people leadership, you will guide a research team while establishing scalable, user-centered practices. You will define meaningful UX metrics, leverage AI-enabled tools to accelerate research synthesis, and translate findings into actionable recommendations. Working closely with Product, Design, and Engineering leaders, you will influence roadmaps and improve product usability. You will also empower cross-functional teams to conduct effective research through clear processes, training, and practical resources. This role offers an opportunity to connect rigorous research, emerging technology, and strategic decision-making in a collaborative, inclusive environment.

\nAccountabilities:

You will lead the UX research practice, balancing direct research execution, team development, operational excellence, and strategic influence to ensure product decisions reflect meaningful customer insights.

Plan and conduct qualitative research, including customer interviews, field studies, usability testing, and diary studies, to uncover user needs, behaviors, and pain points.
Design and execute quantitative research initiatives, including surveys, experiments, and behavioral analyses, to measure user experience and identify opportunities for improvement.
Combine research findings with product analytics from tools such as FullStory, Pendo, and Amplitude to establish baselines, assess problem severity, and recommend solutions.
Manage and mentor a UX researcher, supporting professional development, research quality, and effective collaboration.
Introduce and scale AI-enabled research workflows for synthesis and analysis, incorporating appropriate human oversight to address accuracy, bias, and privacy concerns.
Own the UX measurement framework and reporting processes, tracking indicators such as Customer Effort Score (CES), Customer Satisfaction (CSAT), and ease of use.
Evaluate the usability of interfaces and design systems, translating UX metrics and research findings into clear recommendations for product and design improvements.
Establish and maintain research operations across multiple product areas and squads, creating templates, guidelines, and training resources that help Product Managers and Product Designers conduct lightweight research confidently.
Partner with Product, Design, and Engineering leaders to translate customer insights into roadmap priorities and product strategy.
Present research findings, performance trends, and recommendations to senior stakeholders to support informed decision-making.
Conduct competitive benchmarking and monitor UX trends to identify opportunities for product differentiation and continuous improvement.

Requirements:

You bring extensive UX research experience, proven people-management capabilities, and a strong understanding of how research can influence business outcomes. You are comfortable combining rigorous methodologies with modern research technology and can communicate complex findings in a clear, persuasive, and actionable way.

At least 8 years of experience in UX or design research, including at least 3 years managing people.
Experience leading or managing a research team of approximately 1–5 people.
A portfolio of case studies demonstrating qualitative and quantitative research methods and the measurable business or product impact of resulting insights.
Experience working within an enterprise SaaS organization, ideally supporting complex, data-rich B2B products.
Demonstrated ability to operationalize research practices and embed user-centered thinking across an organization.
Experience defining, measuring, and reporting UX metrics such as CES, CSAT, System Usability Scale (SUS), task success, and competitive benchmarks.
Proficiency with research platforms such as UserTesting, Maze, Qualtrics, and FullStory, along with relevant product analytics tools.
Hands-on experience using AI tools and large language model (LLM)-based workflows for research synthesis and analysis, with sound judgment regarding accuracy, privacy, and responsible use.
Familiarity with Figma and design systems, including the ability to assess interface usability in collaboration with designers and engineers.
Strong storytelling, presentation, and communication skills, with the ability to influence senior stakeholders and product strategy.
Excellent organizational skills and the ability to manage multiple research initiatives while maintaining methodological rigor.
A bachelor's degree is required. An advanced degree in Human-Computer Interaction (HCI), psychology, human factors, or a related discipline is preferred.

Benefits:

Annual base salary ranging from CAD 112,000 to CAD 160,000.
Potential performance-based bonus opportunity.
Flexible paid time off to support work-life balance.
Comprehensive medical, dental, and vision coverage options.
Complimentary Calm subscription for employees and their loved ones.
Hybrid working arrangements that provide flexibility and opportunities for in-person collaboration.
An inclusive working environment that values diverse perspectives and teamwork.
Ongoing professional development opportunities to support career growth.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Responsibilities

You will lead the UX research practice by balancing direct research execution, team development, and strategic influence to inform product decisions. This involves managing research workflows, mentoring staff, and partnering with cross-functional leaders to translate customer insights into actionable product roadmaps.

Requirements

Candidates must have at least 8 years of experience in UX or design research, including a minimum of 3 years in a people-management role. A bachelor's degree is required, and proficiency in research platforms, AI-enabled workflows, and UX measurement frameworks is essential.

Skills

UX research
People management
Qualitative research
Quantitative research
Product strategy
B2B SaaS
UX metrics
AI-enabled research
Usability testing
Data analysis
Stakeholder management
Research operations
Competitive benchmarking
Figma
Storytelling
Mentorship

Benefits

Performance-based bonus
Flexible paid time off
Medical coverage
Dental coverage
Vision coverage
Calm subscription
Hybrid working arrangements
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

UX Research
B2B SaaS
Product Strategy
Qualitative Research
Quantitative Research
FullStory
Pendo
Amplitude
UserTesting
Maze
Qualtrics
AI-enabled workflows
LLM
Figma
Customer Effort Score
CSAT
System Usability Scale
Research Operations
Competitive Benchmarking
Enterprise Software
User-centered design
Data-rich products
Stakeholder influence
Mentorship
Product Analytics
Usability testing
Diary studies
Field studies
Behavioral analysis
Design systems

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