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Jobs in Canada

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Added 11 mins ago
ZT
Quality Assurance Engineer
Zensar Technologies
Toronto, ON
- Full-time
This is a backend-heavy engineering role focused on high-volume trade simulation and data integrity.
Added 11 mins ago
CO
Manager of Quality, Risk and Performance Improvement
Circle of Care, Sinai Health
Toronto, ON
- Full-time
Supports the Director of Quality, Risk, and Performance Improvement in quality and client safety reporting to the Board of Directors and Senior Management Team
Added 11 mins ago
R&
Controller
Robertson & Company Ltd.
Markham, ON
- Full-time
…closely with Plant Managers, Operations, Supply Chain, and senior leadership to translate financial results into actionable business insights and operational…
Added 26 mins ago
Business Intelligence Analyst, Google Cloud Support
Google
Waterloo, ON
…maintaining, and securing high-quality, single-source-of-truth (SSOT) data systems. Sitting at the intersection of data developing, business operations, and analytics, you will collaborate…
Added 26 mins ago
Q
Senior GRC Analyst
Quantexa
Remote, Canada
- $116,000 to $146,000 CAD / year
- Full-time
- Remote
It isn’t often you get to be part of a tech company that, since 2016, has been innovating the data analytics market in ways no-one else can. Our technology started out in FinTech, helping…
Added 26 mins ago
HO
Senior Full-Stack Developer (Senior Digital Product Developer)
House of Commons (Canada) / Chambre des communes (Canada)
Ottawa, ON
- Full-time
The House of Commons’ Digital Services and Real Property (DSRP) is currently looking to staff the Senior Full-Stack Developer (Senior Digital Product Developer) position.
Added 41 mins ago
ML
AI Engineer
MACHINE LEARNING TECHNOLOGIES LLC
Toronto, ON
- Full-time
Work closely with product managers, data scientists, and domain experts to define technical solutions aligned with business needs.
Added 1 hour ago
A
Représentant(e) des ventes, nouvelles affaires - Marché intermédiaire/Mid-Market Account Executive - New Business
ADP
Montreal, QC
- Full-time
Added 1 hour ago
E
Java Python Senior Software Developer
Elsevier
Montreal, QC
- Full-time
You will contribute towards Elsevier’s Research Data Platform (RDP). Our team’s primary focus within the RDP is on harvesting and transforming datasets to feed Elsevier’s data products.
Added 1 hour ago
MI
Senior Business Analyst
Maarut Inc
Toronto, ON
- Contract
Added 1 hour ago
I
Consultant, Services de conseil et d’analyse / Consultant, Consulting & Analytics Services
IQVIA
Mississauga, ON · Montreal, QC · Quebec, QC
- Full-time
Participer à des interactions clients (p. ex., appels, ateliers) pour clarifier les besoins, tester des hypothèses et expliquer les méthodes, avec soutien de l’équipe senior.
Added 1 hour ago
Senior Data Platform Engineer
The Canada Life Assurance Company
London, ON · Toronto, ON
Are you a Senior Data Platform Engineer professional focused on platform administration, operations and support, have strong Leadership and Communication skills who is looking for a…
Added 1 hour ago
Senior Analyst, Ecommerce & Digital
Rogers Communications
Mississauga, ON
Senior Analyst, Ecommerce & Digital Analytics
Added 1 hour ago
SA
Senior Associate (m/f/d) Equity Index Client Operations
Solactive AG
Toronto, ON
- Full-time
The best client relationships are built on trust, responsiveness, and consistent execution. As a Senior Associate in Equity Index Client Operations (EICO), you will be a key partner to…
Added 2 hours ago
DI
Director of Qualitative Research
Dig Insights
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…over 250 strategists, insights consultants, developers, and data scientists. We work for a global client base out of offices in Toronto, Chicago, London, and…
Added 2 hours ago
KD
Premier·ère analyste financier·ère | Senior Financial Analyst
Keurig Dr Pepper Canada
Montreal, QC
- Full-time
Added 2 hours ago
C
Senior Presales Engineer
ChapsVision
Montreal, QC
- Full-time
Added 3 hours ago
NB
QRM CHIEF DEVELOPER
National Bank of Canada
Toronto, ON
- Full-time
A career as a Chief Quantitative Risk Management (QRM) Developer in the IT Delivery and Capital Markets team at National Bank means acting as a specialist in supporting financial risk…
Added 3 hours ago
NB
Senior Analyst - SSI Expert
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior SSI Analyst in the Capital Markets Operations team at National Bank means acting as a specialist in OTC operations and payment processes. This role allows you to make a…
Added 3 hours ago
NB
LEAD PYTHON DEVELOPER – IT TREASURY PLATFORMS
National Bank of Canada
Montreal, QC
- Full-time
A career as a Lead Python Chief Principal Developer in the Treasury IT team at National Bank means acting as a hands-on technical leader for modern technology platforms. This job allows you…
Added 3 hours ago
Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager
EY
Toronto, ON · Montreal, QC
…Salesforce Financial Services Cloud (FSC), Marketing Cloud, Data 360 (Formerly Data Cloud), Agentforce, and AI-enabled ways of…
Added 3 hours ago
NR
Program Specialist
Niagara Region
ON · Niagara, ON
- Full-time
Provide strategic advice, analysis, and recommendations to management and senior leadership to inform decision-making, ensure organizational alignment, and support the successful execution…
Added 4 hours ago
O
Sr. Director, Product Management, AI Product Strategy
OpenText
Waterloo, ON
- Temporary
Senior Director, AI Product Strategy - On-Site - Full Time, Permanent Role.
Added 4 hours ago
T
Senior QA Engineer- ETL & API
Teqfocus
Toronto, ON
- Contract
We are seeking a hands-on Senior QA Engineer with strong functional and automated API testing capabilities, coupled with expertise in data validation, ETL processes, and Master Data…
Added 4 hours ago
F
Senior Machine Learning Engineer
Fusemachines
Remote, Canada
- Contract
- Remote
We’re hiring a Senior Machine Learning Engineer to architect, build, and deploy high-performance machine learning systems that power technology stack. You will work across the entire ML…

Jobgether

Manager of UX Research

Canada

$112,000 to $160,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $112,000 to $160,000 CAD / year
Job type: Full-time
Education: Bachelor’s degree
Experience: At least 8 years of experience in UX or design research, including at least 3 years managing people.
Posting language: English
Posted: Oct 29, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager of UX Research based in Canada.

As Manager of UX Research, you will shape how users’ needs, behaviors, and experiences inform product strategy across a complex B2B SaaS platform. Combining hands-on qualitative and quantitative research with people leadership, you will guide a research team while establishing scalable, user-centered practices. You will define meaningful UX metrics, leverage AI-enabled tools to accelerate research synthesis, and translate findings into actionable recommendations. Working closely with Product, Design, and Engineering leaders, you will influence roadmaps and improve product usability. You will also empower cross-functional teams to conduct effective research through clear processes, training, and practical resources. This role offers an opportunity to connect rigorous research, emerging technology, and strategic decision-making in a collaborative, inclusive environment.

\nAccountabilities:

You will lead the UX research practice, balancing direct research execution, team development, operational excellence, and strategic influence to ensure product decisions reflect meaningful customer insights.

Plan and conduct qualitative research, including customer interviews, field studies, usability testing, and diary studies, to uncover user needs, behaviors, and pain points.
Design and execute quantitative research initiatives, including surveys, experiments, and behavioral analyses, to measure user experience and identify opportunities for improvement.
Combine research findings with product analytics from tools such as FullStory, Pendo, and Amplitude to establish baselines, assess problem severity, and recommend solutions.
Manage and mentor a UX researcher, supporting professional development, research quality, and effective collaboration.
Introduce and scale AI-enabled research workflows for synthesis and analysis, incorporating appropriate human oversight to address accuracy, bias, and privacy concerns.
Own the UX measurement framework and reporting processes, tracking indicators such as Customer Effort Score (CES), Customer Satisfaction (CSAT), and ease of use.
Evaluate the usability of interfaces and design systems, translating UX metrics and research findings into clear recommendations for product and design improvements.
Establish and maintain research operations across multiple product areas and squads, creating templates, guidelines, and training resources that help Product Managers and Product Designers conduct lightweight research confidently.
Partner with Product, Design, and Engineering leaders to translate customer insights into roadmap priorities and product strategy.
Present research findings, performance trends, and recommendations to senior stakeholders to support informed decision-making.
Conduct competitive benchmarking and monitor UX trends to identify opportunities for product differentiation and continuous improvement.

Requirements:

You bring extensive UX research experience, proven people-management capabilities, and a strong understanding of how research can influence business outcomes. You are comfortable combining rigorous methodologies with modern research technology and can communicate complex findings in a clear, persuasive, and actionable way.

At least 8 years of experience in UX or design research, including at least 3 years managing people.
Experience leading or managing a research team of approximately 1–5 people.
A portfolio of case studies demonstrating qualitative and quantitative research methods and the measurable business or product impact of resulting insights.
Experience working within an enterprise SaaS organization, ideally supporting complex, data-rich B2B products.
Demonstrated ability to operationalize research practices and embed user-centered thinking across an organization.
Experience defining, measuring, and reporting UX metrics such as CES, CSAT, System Usability Scale (SUS), task success, and competitive benchmarks.
Proficiency with research platforms such as UserTesting, Maze, Qualtrics, and FullStory, along with relevant product analytics tools.
Hands-on experience using AI tools and large language model (LLM)-based workflows for research synthesis and analysis, with sound judgment regarding accuracy, privacy, and responsible use.
Familiarity with Figma and design systems, including the ability to assess interface usability in collaboration with designers and engineers.
Strong storytelling, presentation, and communication skills, with the ability to influence senior stakeholders and product strategy.
Excellent organizational skills and the ability to manage multiple research initiatives while maintaining methodological rigor.
A bachelor's degree is required. An advanced degree in Human-Computer Interaction (HCI), psychology, human factors, or a related discipline is preferred.

Benefits:

Annual base salary ranging from CAD 112,000 to CAD 160,000.
Potential performance-based bonus opportunity.
Flexible paid time off to support work-life balance.
Comprehensive medical, dental, and vision coverage options.
Complimentary Calm subscription for employees and their loved ones.
Hybrid working arrangements that provide flexibility and opportunities for in-person collaboration.
An inclusive working environment that values diverse perspectives and teamwork.
Ongoing professional development opportunities to support career growth.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Apply About employer

More about this job

Responsibilities

You will lead the UX research practice by balancing direct research execution, team development, and strategic influence to inform product decisions. This involves managing research workflows, mentoring staff, and partnering with cross-functional leaders to translate customer insights into actionable product roadmaps.

Requirements

Candidates must have at least 8 years of experience in UX or design research, including a minimum of 3 years in a people-management role. A bachelor's degree is required, and proficiency in research platforms, AI-enabled workflows, and UX measurement frameworks is essential.

Skills

UX research
People management
Qualitative research
Quantitative research
Product strategy
B2B SaaS
UX metrics
AI-enabled research
Usability testing
Data analysis
Stakeholder management
Research operations
Competitive benchmarking
Figma
Storytelling
Mentorship

Benefits

Performance-based bonus
Flexible paid time off
Medical coverage
Dental coverage
Vision coverage
Calm subscription
Hybrid working arrangements
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

UX Research
B2B SaaS
Product Strategy
Qualitative Research
Quantitative Research
FullStory
Pendo
Amplitude
UserTesting
Maze
Qualtrics
AI-enabled workflows
LLM
Figma
Customer Effort Score
CSAT
System Usability Scale
Research Operations
Competitive Benchmarking
Enterprise Software
User-centered design
Data-rich products
Stakeholder influence
Mentorship
Product Analytics
Usability testing
Diary studies
Field studies
Behavioral analysis
Design systems

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