Jobs in Canada

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Added 9 mins ago
AC
Finance Manager, Academic
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Reporting to the Associate Director, Academic Finance Operations, the Finance Manager provides cross departmental leadership in financial strategy, budget development, quarterly budget…
Added 10 mins ago
CH
Facilities Supervisor
CBRE HV
Fort McMurray, AB
- Full-time
If you require any adjustments or support in connection with your application or the recruitment process, please contact [email protected]. We are committed to ensuring that all candidates…
Added 10 mins ago
CH
Facilities Supervisor
CBRE HV
Fort McMurray, AB
- Full-time
If you require any adjustments or support in connection with your application or the recruitment process, please contact [email protected]. We are committed to ensuring that all candidates…
Added 10 mins ago
CH
Facilities Supervisor
CBRE HV
Fort McMurray, AB
- Full-time
If you require any adjustments or support in connection with your application or the recruitment process, please contact [email protected]. We are committed to ensuring that all candidates…
Added 10 mins ago
CH
Facilities Supervisor
CBRE HV
Fort McMurray, AB
- Full-time
If you require any adjustments or support in connection with your application or the recruitment process, please contact [email protected]. We are committed to ensuring that all candidates…
Added 10 mins ago
RU
Senior Manager, Canadian National Tax Centre
RSM US LLP
Toronto, ON
- Full-time
RSM’s Canadian National Tax Centre (CNTC) is looking for a dynamic Senior Manager to join our team. CNTC supports tax practitioners across the firm by providing tax technical advice,…
Added 23 mins ago
SP
Registered Practical Nurse (Casual)
Shiplake Properties
Toronto, ON
- Temporary
This RPN position offers primarily overnight night shifts from 11:30pm-7:30am
Added 23 mins ago
NF
Grocery Department Manager Full Time Day
No Frills
Smithers, BC
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 23 mins ago
PS
Business Analyst
Publicis Sapient
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
Open to hybrid work arrangement of 3-4 days per week from the Client offices in the downtown Toronto
Added 23 mins ago
EL
Sr. Director, Medical Affairs - Neuroscience
Eli Lilly and Company
Toronto, ON
- Full-time
…medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work - but it’s work worth doing. If you’re driven by…
Added 23 mins ago
PS
Financial Technical Analyst
Publicis Sapient
Toronto, ON
- $100,000 to $145,000 CAD / year
- Full-time
Open to hybrid work arrangement of 3-4 days per week from the Client offices in the downtown Toronto
Added 23 mins ago
UG
Recruitment Communications Officer
UNB Geodesy & Geomatics Engineering
Fredericton, NB
- Full-time
Reporting to the Finance and Data Analysis Manager, the Recruitment Communications Officer is responsible for developing, writing, designing, and maintaining recruitment communications and…
Added 23 mins ago
PH
Overnight Customer Care Coordinator
ParaMed Home Health Care
Kitchener, ON
- Part-time
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses.…
Added 23 mins ago
T
PLM Functional Architect – Teamcenter
Techso
Montreal, QC
- Full-time
Techso is looking for a PLM Functional Architect – Teamcenter to support our clients in implementing, evolving, and optimizing their Siemens Teamcenter solutions in Canada and…
Added 24 mins ago
FC
Capacity Planning Manager PMO
Fidelity Canada
Mississauga, ON
- Full-time
…provide trade execution, clearing; custody and back-office support services to Canadian-based brokerage firms and registered Portfolio…
Added 39 mins ago
SA
Campaign Marketing Manager, Customer Lifecycle
STAN AI
Toronto, ON · North York, ON
- $80,000 to $100,000 CAD / year
- Full-time
…and we're on a mission to build the world's first AI property manager. Want to come along for the…
Added 39 mins ago
IC
Product Manager, Investment Product Management
ivari Canada
Toronto, ON
- Full-time
As Product Manager, Investment Product Management, you will be responsible for the lifecycle management and operational oversight of the retail mutual funds offered through ivari’s…
Added 39 mins ago
MI
Principal Construction Support Engineer
McDermott International, Ltd
Squamish, BC
- Full-time
The Principal Construction Support Engineer is responsible for interpreting internal or external business issues and recommending best practices They will be tasked with solving complex…
Added 39 mins ago
VB
Manager, Exploration
Vale Base Metals
Toronto, ON
- Full-time
We are currently seeking a Manager, Exploration to join our Exploration team in Voisey’s Bay, Labrador, a fly-in fly-out operation · Professional Geoscientist (P.Geo.) designation or eligibility for registration is required
Added 39 mins ago
AG
Senior Project Manager
ATCO Group
AB · Calgary, AB
- Full-time
The Senior Project Manager reports to the Manager, Projects and is accountable for leading the delivery of complex and strategically significant capital projects across the project…
Added 54 mins ago
CM
Pregnancy Outreach Worker
Canadian Mothercraft Society
Toronto, ON
- Full-time
Reporting to the Manager of Early Intervention Programs, you'll work alongside a team of dedicated staff and community partners, collaborating to provide the highest quality support to our…
Added 54 mins ago
P
Assistant Store Manager - Customer Experience
PetSmart
Grande Prairie, AB
- Full-time
Added 54 mins ago
CO
Tax & Water Coordinator
City of St. Catharines
St. Catharines, ON
- Full-time
About the Role: Reporting to the Revenue and Collections Manager, the Tax & Water Coordinator coordinates specialized property tax and water revenue administration, including tax…
Added 54 mins ago
TI
Business Development Manager - Safety
Techtronic Industries Canada Inc. - TTI Canada
BC · British Columbia, Canada
- Full-time
Must possess effective business communication skills, broad business perspective and market savvy
Added 54 mins ago
MS
Junior Accountant, Fund Accounts
Mount Sinai Hospital (Toronto), Sinai Health
Toronto, ON · Greater Toronto Area, Canada
- $28.79 to $35.98 CAD / hour
- Internship
Reporting to the Senior Manager, this position will provide exemplary accounting support and customer service to internal and external clients consistent with best practice. The Junior…

Jobgether

Manager of UX Research

Canada

$112,000 to $160,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $112,000 to $160,000 CAD / year
Job type: Full-time
Education: Bachelor’s degree
Experience: At least 8 years of experience in UX or design research, including at least 3 years managing people.
Posting language: English
Posted: Oct 29, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager of UX Research based in Canada.

As Manager of UX Research, you will shape how users’ needs, behaviors, and experiences inform product strategy across a complex B2B SaaS platform. Combining hands-on qualitative and quantitative research with people leadership, you will guide a research team while establishing scalable, user-centered practices. You will define meaningful UX metrics, leverage AI-enabled tools to accelerate research synthesis, and translate findings into actionable recommendations. Working closely with Product, Design, and Engineering leaders, you will influence roadmaps and improve product usability. You will also empower cross-functional teams to conduct effective research through clear processes, training, and practical resources. This role offers an opportunity to connect rigorous research, emerging technology, and strategic decision-making in a collaborative, inclusive environment.

Accountabilities

You will lead the UX research practice, balancing direct research execution, team development, operational excellence, and strategic influence to ensure product decisions reflect meaningful customer insights.

Plan and conduct qualitative research, including customer interviews, field studies, usability testing, and diary studies, to uncover user needs, behaviors, and pain points.
Design and execute quantitative research initiatives, including surveys, experiments, and behavioral analyses, to measure user experience and identify opportunities for improvement.
Combine research findings with product analytics from tools such as FullStory, Pendo, and Amplitude to establish baselines, assess problem severity, and recommend solutions.
Manage and mentor a UX researcher, supporting professional development, research quality, and effective collaboration.
Introduce and scale AI-enabled research workflows for synthesis and analysis, incorporating appropriate human oversight to address accuracy, bias, and privacy concerns.
Own the UX measurement framework and reporting processes, tracking indicators such as Customer Effort Score (CES), Customer Satisfaction (CSAT), and ease of use.
Evaluate the usability of interfaces and design systems, translating UX metrics and research findings into clear recommendations for product and design improvements.
Establish and maintain research operations across multiple product areas and squads, creating templates, guidelines, and training resources that help Product Managers and Product Designers conduct lightweight research confidently.
Partner with Product, Design, and Engineering leaders to translate customer insights into roadmap priorities and product strategy.
Present research findings, performance trends, and recommendations to senior stakeholders to support informed decision-making.
Conduct competitive benchmarking and monitor UX trends to identify opportunities for product differentiation and continuous improvement.

Requirements

You bring extensive UX research experience, proven people-management capabilities, and a strong understanding of how research can influence business outcomes. You are comfortable combining rigorous methodologies with modern research technology and can communicate complex findings in a clear, persuasive, and actionable way.

At least 8 years of experience in UX or design research, including at least 3 years managing people.
Experience leading or managing a research team of approximately 1–5 people.
A portfolio of case studies demonstrating qualitative and quantitative research methods and the measurable business or product impact of resulting insights.
Experience working within an enterprise SaaS organization, ideally supporting complex, data-rich B2B products.
Demonstrated ability to operationalize research practices and embed user-centered thinking across an organization.
Experience defining, measuring, and reporting UX metrics such as CES, CSAT, System Usability Scale (SUS), task success, and competitive benchmarks.
Proficiency with research platforms such as UserTesting, Maze, Qualtrics, and FullStory, along with relevant product analytics tools.
Hands-on experience using AI tools and large language model (LLM)-based workflows for research synthesis and analysis, with sound judgment regarding accuracy, privacy, and responsible use.
Familiarity with Figma and design systems, including the ability to assess interface usability in collaboration with designers and engineers.
Strong storytelling, presentation, and communication skills, with the ability to influence senior stakeholders and product strategy.
Excellent organizational skills and the ability to manage multiple research initiatives while maintaining methodological rigor.
A bachelor's degree is required. An advanced degree in Human-Computer Interaction (HCI), psychology, human factors, or a related discipline is preferred.

Benefits

Annual base salary ranging from CAD 112,000 to CAD 160,000.
Potential performance-based bonus opportunity.
Flexible paid time off to support work-life balance.
Comprehensive medical, dental, and vision coverage options.
Complimentary Calm subscription for employees and their loved ones.
Hybrid working arrangements that provide flexibility and opportunities for in-person collaboration.
An inclusive working environment that values diverse perspectives and teamwork.
Ongoing professional development opportunities to support career growth.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead the UX research practice by conducting qualitative and quantitative studies, managing and mentoring a researcher, and establishing scalable research operations and measurement frameworks. Partner with Product, Design, and Engineering leaders to turn customer insights, analytics, and UX metrics into product strategy, roadmap priorities, and usability improvements.

Requirements

Requires at least 8 years of UX or design research experience, including at least 3 years managing people, with experience leading a small research team and working in enterprise SaaS. Candidates should demonstrate qualitative and quantitative research expertise, UX measurement, research operations, AI-assisted analysis, relevant research and analytics tools, strong stakeholder communication, and a bachelor's degree; an advanced degree is preferred.

Skills

UX Research
Qualitative Research
Quantitative Research
People Management
Research Operations
UX Metrics
Usability Testing
Product Analytics
AI-Enabled Research
Research Synthesis
Stakeholder Management
Product Strategy
Research Storytelling
Figma
Design Systems
Competitive Benchmarking

Benefits

Performance-Based Bonus
Flexible Paid Time Off
Medical Coverage
Dental Coverage
Vision Coverage
Calm Subscription
Hybrid Working Arrangements
Professional Development Opportunities
Inclusive Working Environment

Visa sponsorship

Not detected in the job text

Keywords

UX Research
B2B SaaS
Customer Interviews
Field Studies
Usability Testing
Diary Studies
Surveys
Experiments
Behavioral Analysis
FullStory
Pendo
Amplitude
UserTesting
Maze
Qualtrics
AI Research Workflows
Large Language Models
Customer Effort Score
Customer Satisfaction
System Usability Scale
Task Success
Figma
Design Systems
Research Operations
Product Analytics
Competitive Benchmarking
Product Strategy
Human-Computer Interaction
Privacy
Responsible AI

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Work requirements

Jobs in Canada