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Added 12 mins ago
M
Senior Quantitative Analyst
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Quantitative Analytics team within Financial Risk provides quantitative financial modelling and analytics capability to a variety of stakeholders in Group Risk, Group Finance and…
Added 41 mins ago
FN
Research Analyst – National Indigenous Economic Prosperity Institute
First Nations University of Canada
Regina, SK
- Full-time
Assist with qualitative and/or quantitative data collection and contribute to summarizing research findings.
Added 41 mins ago
R
Associate Product Manager (Accounting)
Remarcable
Vancouver, BC
- $90,000 to $120,000 CAD / year
- Full-time
Degree in Computer Science, Software Engineering, Business Technology Management, or a related quantitative field with strong technical foundations.
Added 42 mins ago
M
Senior Advisor,Rapid Transit Insights
Metrolinx
Toronto, ON
- Full-time
Provides input and advice to business unit staff, management, and internal clients on quantitative data analysis and modelling that examines growth, transit ridership, land use, and…
Added 1 hour ago
RT
Data Specialist
Russell Tobin
Toronto, ON
- $70 to $85 CAD / hour
- Contract
Communicate complex quantitative analysis in a clear and precise manner, providing useful visuals and summaries
Added 1 hour ago
LI
Data Analytical Specialist/Scientist
Lotus IT Solutions
Toronto, ON
- Contract
Communicate complex quantitative analysis in a clear and precise manner, providing useful visuals and summaries
Added 1 hour ago
S
Artificial Intelligence Engineer
Swoon
Toronto, ON
- Contract
…Candidates with backgrounds in Data Science, Machine Learning, Quantitative Analysis, Mathematics, or Software Engineering who have a solid understanding of AI are encouraged to…
Added 1 hour ago
MD
Travel Demand Modeling Planner - Planner Principal Transportation
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Experience with economic, quantitative, and qualitative analysis and research techniques, including statistical analysis and survey methodologies
Added 1 hour ago
UO
Scientific Data Specialist
University of Victoria
Victoria, BC
- Full-time
Essential qualifications include excellent problem solving and interpersonal skills as well as a strong quantitative and technical background in relevant fields.
Added 1 hour ago
J
Manager of UX Research
Jobgether
Canada
- $112,000 to $160,000 CAD / year
- Full-time
…complex B2B SaaS platform. Combining hands-on qualitative and quantitative research with people leadership, you will guide a research team while establishing scalable, user-centered…
Added 1 hour ago
U
Scientifique Principale des Données-Ingénieur/Staff Data Scientist- Eng
UKG
Montreal, QC
- Full-time
Added 2 hours ago
HR
Slot Mathematician
Hard Rock Games
Toronto, ON
- Full-time
Bachelor's degree in Mathematics, Statistics, Computer Science, Engineering, or a related quantitative field.
Added 2 hours ago
HR
Slot Mathematician (Hard Rock Games)
Hard Rock Digital
Toronto, ON
- Full-time
Bachelor's degree in Mathematics, Statistics, Computer Science, Engineering, or a related quantitative field.
Added 2 hours ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
Excellent problem-solving skills and be able to conduct qualitative and quantitative analysis.
Added 2 hours ago
S
Patient Care Coordinator, BC Mental Health and Substance Use Services
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 2 hours ago
Z
Assistant Media Planning
Zenith
Toronto, ON
- Full-time
Strong quantitative skills, including analytical abilities and math proficiency
Added 2 hours ago
LE
Senior Consultant
London Economics International LLC
Toronto, ON
- Full-time
demonstrated ability to produce high quality quantitative and written analysis;
Added 2 hours ago
S
Nurse Practitioner
Sanya’k̓ula
Vancouver, BC
- Full-time
…development and population health. Synthesizes qualitative and quantitative data from a variety of sources about determinants of health; maintains population health focus by participating…
Added 2 hours ago
ME
Talent & Organizational Development Consultant
Morson Edge (Canada)
Ottawa, ON
- $60 to $70 CAD / hour
- Contract
Diagnose &Recommend: Partner with leaders to conduct structured talent and capability assessments, synthesize quantitative and qualitative data,and deliver clearproblem statements and…
Added 2 hours ago
TG
Stage d'été – Développeur-analyste ou développeuse-analyste, Stratégie et perspectives sur le marché
TMX Group
Toronto, ON
- Full-time
Études en cours pour l’obtention d’un diplôme de premier cycle dans un domaine lié à l’analyse quantitative ou à la technologie, par exemple le génie ou les sciences informatiques ou le…
Added 2 hours ago
SG
Prime Services Risk Advisor
Societe Generale
Montreal, QC
- Full-time
Good quantitative knowledge of products within Prime brokerage
Added 2 hours ago
MP
Value Stream Product Manager (2 year - term)
Manitoba Public Insurance
Winnipeg, MB
- Contract
Advanced analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions.
Added 2 hours ago
CM
Manager, Search
Cossette Media
Toronto, ON
- Full-time
Analytical Problem-Solving: Superior analytical capabilities with an aptitude for turning quantitative data into executive-ready narratives and actionable business intelligence.
Added 2 hours ago
OH
Lead II, Special Clinical Care Projects
Ontario HIV Treatment Network
Toronto, ON
- Contract
Analyzes qualitative and quantitative project information and summarizes findings to support project re
Added 2 hours ago
GO
Senior Policy Planning Research Analyst
Government of Newfoundland and Labrador
St. John's, NL
- $39.95 to $44.7 CAD / hour
- Full-time
Qualitative and quantitative research skills/Compétences en recherche qualitative et quantitative

Jobgether

Manager of UX Research

Canada

$112,000 to $160,000 CAD / year · Full-time

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Job details

Pay: $112,000 to $160,000 CAD / year
Job type: Full-time
Education: Bachelor’s degree
Experience: At least 8 years of experience in UX or design research, including at least 3 years managing people.
Posting language: English
Posted: Oct 29, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager of UX Research based in Canada.

As Manager of UX Research, you will shape how users’ needs, behaviors, and experiences inform product strategy across a complex B2B SaaS platform. Combining hands-on qualitative and quantitative research with people leadership, you will guide a research team while establishing scalable, user-centered practices. You will define meaningful UX metrics, leverage AI-enabled tools to accelerate research synthesis, and translate findings into actionable recommendations. Working closely with Product, Design, and Engineering leaders, you will influence roadmaps and improve product usability. You will also empower cross-functional teams to conduct effective research through clear processes, training, and practical resources. This role offers an opportunity to connect rigorous research, emerging technology, and strategic decision-making in a collaborative, inclusive environment.

Accountabilities

You will lead the UX research practice, balancing direct research execution, team development, operational excellence, and strategic influence to ensure product decisions reflect meaningful customer insights.

Plan and conduct qualitative research, including customer interviews, field studies, usability testing, and diary studies, to uncover user needs, behaviors, and pain points.
Design and execute quantitative research initiatives, including surveys, experiments, and behavioral analyses, to measure user experience and identify opportunities for improvement.
Combine research findings with product analytics from tools such as FullStory, Pendo, and Amplitude to establish baselines, assess problem severity, and recommend solutions.
Manage and mentor a UX researcher, supporting professional development, research quality, and effective collaboration.
Introduce and scale AI-enabled research workflows for synthesis and analysis, incorporating appropriate human oversight to address accuracy, bias, and privacy concerns.
Own the UX measurement framework and reporting processes, tracking indicators such as Customer Effort Score (CES), Customer Satisfaction (CSAT), and ease of use.
Evaluate the usability of interfaces and design systems, translating UX metrics and research findings into clear recommendations for product and design improvements.
Establish and maintain research operations across multiple product areas and squads, creating templates, guidelines, and training resources that help Product Managers and Product Designers conduct lightweight research confidently.
Partner with Product, Design, and Engineering leaders to translate customer insights into roadmap priorities and product strategy.
Present research findings, performance trends, and recommendations to senior stakeholders to support informed decision-making.
Conduct competitive benchmarking and monitor UX trends to identify opportunities for product differentiation and continuous improvement.

Requirements

You bring extensive UX research experience, proven people-management capabilities, and a strong understanding of how research can influence business outcomes. You are comfortable combining rigorous methodologies with modern research technology and can communicate complex findings in a clear, persuasive, and actionable way.

At least 8 years of experience in UX or design research, including at least 3 years managing people.
Experience leading or managing a research team of approximately 1–5 people.
A portfolio of case studies demonstrating qualitative and quantitative research methods and the measurable business or product impact of resulting insights.
Experience working within an enterprise SaaS organization, ideally supporting complex, data-rich B2B products.
Demonstrated ability to operationalize research practices and embed user-centered thinking across an organization.
Experience defining, measuring, and reporting UX metrics such as CES, CSAT, System Usability Scale (SUS), task success, and competitive benchmarks.
Proficiency with research platforms such as UserTesting, Maze, Qualtrics, and FullStory, along with relevant product analytics tools.
Hands-on experience using AI tools and large language model (LLM)-based workflows for research synthesis and analysis, with sound judgment regarding accuracy, privacy, and responsible use.
Familiarity with Figma and design systems, including the ability to assess interface usability in collaboration with designers and engineers.
Strong storytelling, presentation, and communication skills, with the ability to influence senior stakeholders and product strategy.
Excellent organizational skills and the ability to manage multiple research initiatives while maintaining methodological rigor.
A bachelor's degree is required. An advanced degree in Human-Computer Interaction (HCI), psychology, human factors, or a related discipline is preferred.

Benefits

Annual base salary ranging from CAD 112,000 to CAD 160,000.
Potential performance-based bonus opportunity.
Flexible paid time off to support work-life balance.
Comprehensive medical, dental, and vision coverage options.
Complimentary Calm subscription for employees and their loved ones.
Hybrid working arrangements that provide flexibility and opportunities for in-person collaboration.
An inclusive working environment that values diverse perspectives and teamwork.
Ongoing professional development opportunities to support career growth.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead the UX research practice by conducting qualitative and quantitative studies, managing and mentoring a researcher, and establishing scalable research operations and measurement frameworks. Partner with Product, Design, and Engineering leaders to turn customer insights, analytics, and UX metrics into product strategy, roadmap priorities, and usability improvements.

Requirements

Requires at least 8 years of UX or design research experience, including at least 3 years managing people, with experience leading a small research team and working in enterprise SaaS. Candidates should demonstrate qualitative and quantitative research expertise, UX measurement, research operations, AI-assisted analysis, relevant research and analytics tools, strong stakeholder communication, and a bachelor's degree; an advanced degree is preferred.

Skills

UX Research
Qualitative Research
Quantitative Research
People Management
Research Operations
UX Metrics
Usability Testing
Product Analytics
AI-Enabled Research
Research Synthesis
Stakeholder Management
Product Strategy
Research Storytelling
Figma
Design Systems
Competitive Benchmarking

Benefits

Performance-Based Bonus
Flexible Paid Time Off
Medical Coverage
Dental Coverage
Vision Coverage
Calm Subscription
Hybrid Working Arrangements
Professional Development Opportunities
Inclusive Working Environment

Visa sponsorship

Not detected in the job text

Keywords

UX Research
B2B SaaS
Customer Interviews
Field Studies
Usability Testing
Diary Studies
Surveys
Experiments
Behavioral Analysis
FullStory
Pendo
Amplitude
UserTesting
Maze
Qualtrics
AI Research Workflows
Large Language Models
Customer Effort Score
Customer Satisfaction
System Usability Scale
Task Success
Figma
Design Systems
Research Operations
Product Analytics
Competitive Benchmarking
Product Strategy
Human-Computer Interaction
Privacy
Responsible AI

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