Jobs in Canada

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Manager III, Regulatory & Policy Governance - TD Asset Management
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Sudbury, ON · Greater Sudbury, ON
- $17 to $18 USD / hour
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Manager, Technical Services

Canada

$100 monthly education budget, with additional support for higher-cost learning opportunities such as conferences subject to manager approval. · Contract

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Job details

Pay: $100 monthly education budget, with additional support for higher-cost learning opportunities such as conferences subject to manager approval.
Job type: Contract
Posting language: English
Posted: Oct 29, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Technical Services based in Canada.

Lead and scale a growing technical services function within a customer-focused organization supporting complex enterprise technology environments. As the first dedicated Manager of Technical Services, you will oversee a multidisciplinary team of Integration Consultants and Technical Solution Consultants, guiding the delivery of sophisticated integrations and tailored technical solutions. You will play a key role in shaping the team's strategy, operational infrastructure, and service offerings as customer needs and business demands evolve. Combining hands-on technical expertise with people leadership, you will help resolve complex integration challenges while maintaining high standards of quality and customer satisfaction. You will collaborate closely with Product, Engineering, Sales, and Implementation teams to ensure technical solutions are practical, scalable, and aligned with customer commitments. This is an opportunity to build a high-performing team, establish repeatable processes, and make a meaningful impact on the customer experience and the organization's continued growth.

Accountabilities

Build, lead, and scale a high-performing technical services team, supporting both specialized Integration Consultants and Technical Solution Consultants.
Coach and empower team members to manage high-volume portfolios of concurrent enterprise projects while maintaining consistent delivery quality.
Develop the operational infrastructure needed to scale technical services, including capacity planning, project prioritization, quality standards, and repeatable delivery processes.
Balance standardization and customization to deliver efficient technical solutions without compromising customer outcomes.
Act as a senior technical escalation point, using knowledge of Workday architecture and complex API capabilities to guide consultants through challenging integration scenarios.
Participate directly in active integrations when needed, troubleshooting technical roadblocks, clarifying requirements, and defining practical solution paths.
Identify recurring customer needs and evolve technical services offerings, determining which solutions can be standardized and where new capabilities are required.
Partner with Product, Engineering, Sales, and Implementation teams to distinguish product gaps from service opportunities and establish clear ownership of complex technical challenges.
Ensure customer commitments are technically feasible and commercially sound.
Anticipate future team and capability needs, proactively identifying opportunities to strengthen technical expertise and service delivery as demand grows.

Requirements

At least 8 years of experience in technical consulting, integration services, or technical implementations.
At least 3 years of direct experience managing and scaling teams of technical professionals.
Strong working knowledge of enterprise integrations, including Workday architecture, APIs, authentication, data mapping, and integration design.
Ability to assess proposed technical solutions, identify risks, and guide consultants through complex implementation challenges.
Experience translating technical concepts into clear, actionable recommendations for non-technical audiences and executive stakeholders.
Demonstrated success leading consultants responsible for high-volume portfolios of mid-sized and large enterprise customers.
Strong project coordination and resource management skills, with the ability to balance team capacity across multiple concurrent implementations.
Experience building and developing technical teams, anticipating capability gaps, and preparing services for future customer demand.
Willingness and ability to engage directly with technical details, challenge proposed solutions, and help resolve complex integration issues.
Confidence in defining technical approaches when project requirements change or customers need bespoke solutions.
Strong leadership, ownership, problem-solving, and communication skills.
Ability to thrive in a fast-growing environment that requires adaptability, sound judgment, and continuous improvement.

Benefits

Competitive base salary, with compensation determined by qualifications, experience, and location.
Equity opportunities.
A 10-year stock option exercise window.
Unlimited paid time off, with four weeks recommended annually.
Twelve weeks of fully paid family leave for employees in the United States, with plans to expand availability to other countries as applicable.
Generous budget for equipment, software, and home office furniture.
$100 monthly education budget, with additional support for higher-cost learning opportunities such as conferences subject to manager approval.
For US-based employees, health insurance coverage for employees and their dependents, with 100% of premiums covered.
For US-based employees, a 401(k) plan with a 3% employer contribution.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead and scale a multidisciplinary technical services team, establishing capacity planning, prioritization, quality standards, and repeatable delivery processes. Provide senior technical guidance on complex Workday integrations, contribute directly to escalations, and collaborate across Product, Engineering, Sales, and Implementation to deliver feasible customer solutions.

Requirements

Requires at least 8 years of experience in technical consulting, integration services, or implementations, including at least 3 years managing and scaling technical teams. Candidates should have strong enterprise integration and Workday knowledge, experience leading high-volume enterprise project portfolios, and the ability to guide technical solutions, manage resources, and communicate effectively with technical and executive stakeholders.

Skills

Technical Team Leadership
Team Scaling
Technical Consulting
Enterprise Integrations
Workday Architecture
API Integration
Authentication
Data Mapping
Integration Design
Project Coordination
Resource Management
Capacity Planning
Technical Troubleshooting
Stakeholder Communication
Solution Design
Process Improvement

Benefits

Equity Opportunities
10-Year Stock Option Exercise Window
Unlimited Paid Time Off
Paid Family Leave
Equipment, Software, And Home Office Budget
Education Budget
Health Insurance
401(k) With Employer Contribution

Visa sponsorship

Not detected in the job text

Keywords

Technical Services
Workday
Enterprise Integrations
APIs
Authentication
Data Mapping
Integration Design
Technical Consulting
Integration Consultants
Enterprise Technology
Capacity Planning
Project Prioritization
Quality Standards
Delivery Processes
Resource Management
Customer Experience
Product
Engineering
Sales
Implementation
Technical Escalation
Solution Standardization
Customer Commitments
Service Offerings

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