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Added 1 min ago
PV
Store Assistant Manager (H)
Pet Valu
Chetwynd, BC
- Full-time
As an Assistant Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions…
Added 1 min ago
PV
District Manager - AB South
Pet Valu
AB · HOME - Alberta
- Full-time
Regularly monitor customer service model within stores to ensure all staff interact with customers in a professional manner; Resolve serious customer complaints and/or where the manager…
Added 1 min ago
PV
Store Manager
Pet Valu
Chetwynd, BC
- Full-time
As a Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their…
Added 1 min ago
CO
Project Facilitator
City of Delta
Vancouver, BC · City Hall, British Columbia
- Full-time
- Temporary
We are seeking a Project Facilitator for a temporary full-time assignment of approximately 12–14 months to support the timely review and processing of development applications for building…
Added 1 min ago
T
Personal Banking Associate Trainee
TD
Georgetown, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 min ago
T
Senior Personal Banker Trainee - Home Borrowing
TD
Brampton, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 min ago
T
Senior Bus Mgmt Analyst
TD
Toronto, ON
- Full-time
Support development and/or/ implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness
Added 1 min ago
T
Personal Banking Associate
TD
AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 min ago
MS
sales manager
Michaels Stores
Toronto, ON
- Part-time
Store - TOR-SCARBOROUGH/WEST, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience.…
Added 1 min ago
Senior Staff Program Manager
Kaseya Careers
Vancouver, BC
…IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the…
Added 1 min ago
Senior Staff Program Manager
Kaseya Careers
Toronto, ON
…IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the…
Added 1 min ago
D
Advisor, Communications
Desjardins
Brossard, QC · Ste.-Foy, QC
- Full-time
…media communications and serving as social media community manager. You draw on your subject matter expertise to advise and assist clients and partners on important graphic design, print…
Added 1 min ago
BG
Service Technician - Shop_CA
Brandt Group of Companies
Olds, AB
- Full-time
The Service Technician is responsible for independently performing basic to complex diagnostics, service maintenance and repair work on customer and/or dealer owned equipment efficiently.…
Added 1 min ago
BG
CSA_CA
Brandt Group of Companies
Stettler, AB
- Full-time
Follow up on all customer complaints, communicating resolutions to the Branch Manager, Parts Manager, Service Manager, and Sales Manager to ensure customer satisfaction.
Added 1 min ago
BG
Branch Manager
Brandt Group of Companies
ON · Stoney Creek, ON
- Full-time
The Branch Manager is responsible for driving sales growth, operational efficiency, and customer satisfaction across all branch functions, including new and used equipment sales, parts, and…
Added 1 min ago
W
(CAN) Consumables Lead Department Manager
Walmart
Edmonton, AB
- Full-time
…processes through partnership with the Consumables Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 1 min ago
CB
Customer Service Representative
Clark Builders
Edmonton, AB · NorthStar Edmonton
- Full-time
NorthStar Equipment Rentals is hiring a Customer Service Representative in Edmonton. This person will be responsible for enhancing the customer experience by establishing new rental and…
Added 1 min ago
W
(CAN) Associé, produits consommables
Walmart
Magog, QC
- Full-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 min ago
B
Product Manager, Savings - Everyday Banking Products
BMO
Toronto, ON · BMOPLACE
- Full-time
· Support end-to-end management of Savings pricing, including interest rates, promotional offers, service charges, and fees, with consideration for customer value, competitive positioning,…
Added 1 min ago
B
Senior Analyst, Campaign Delivery
BMO
Toronto, ON · BMOPLACE
- Full-time
Contribute to campaign definition documentation and template library to support standardization of customer data extracts
Added 1 min ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Bathurst, NB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 min ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
St. Catharines, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 min ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Bathurst, NB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 min ago
B
Manager, Workplace Solutions (Drawing & Occupancy) - Future Opportunity
BGIS
Toronto, ON
- Full-time
The Workplace Solutions Manager will be the prime contact to customer Business Units on behalf of the client Corporate Real Estate team. while also acting as a key interface between client…
Added 1 min ago
CB
Customer Service Representative
Canadian Borealis Construction Inc.
Edmonton, AB · NorthStar Edmonton
- Full-time
At NorthStar Equipment Rentals, we fuel the construction industry with dependable equipment, expert support, and a commitment to getting the job done right. Our talented team is at the…

Jobgether

Principal Platform Product Manager - Billing & Authentication

Canada

$148,782 to $185,977 USD / year · Full-time

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Job details

Pay: $148,782 to $185,977 USD / year
Job type: Full-time
Experience: Platform Product Leadership: At least 8 years of Product Management experience in SaaS, including 4 or more years focused on billing, payments, or subscription commerce.
Posting language: English
Posted: Oct 29, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Product Manager – Billing & Platform based in Canada.

We are looking for an experienced platform product leader to shape the core services that power a growing SaaS product ecosystem, with an initial focus on billing and authentication. You will lead the transition from a legacy billing system to Stripe Billing while modernizing identity, access, and account management capabilities. Your work will help ensure that subscription experiences are reliable, pricing changes are easy to implement, and financial data remains accurate across systems. Working closely with Engineering, Security, Finance, and commercial teams, you will define the strategic roadmap and establish clear standards for successful delivery. As these foundational services mature, you will expand your scope to additional platform capabilities that support business growth. This is an opportunity to influence company-wide product strategy, mentor other product managers, and build infrastructure that enables teams to innovate with confidence.

\nAccountabilities:

As the Principal Product Manager, you will own the vision, roadmap, and strategic direction of essential platform services. You will define product outcomes and success criteria while partnering with engineering teams responsible for implementation.

Define the Core Services Roadmap: Establish a multi-year vision for shared platform capabilities, starting with billing and identity. Determine priorities, sequencing, expected behaviors, and acceptance criteria for services used across multiple products.
Lead Billing and Payments Strategy: Own the direction for subscriptions, pricing, plans, trials, upgrades and downgrades, invoicing, payment methods, payment recovery, refunds, chargebacks, and account changes. Make trade-offs explicit and align decisions with business objectives.
Drive the Stripe Billing Migration: Lead product strategy for the transition from an internal billing system to Stripe Billing. Define migration phases, success metrics, testing requirements, acceptance criteria, rollback plans, and operational controls to ensure a seamless customer experience.
Simplify Pricing and Entitlements: Make it easier to launch pricing changes, new subscription plans, and add-ons. Ensure that customer payments, product packaging, and access permissions remain aligned across products.
Own Identity and Authentication: Set the direction for sign-in, single sign-on (SSO), account access, authentication, and authorization in collaboration with Engineering and Security. Define the account, role, and permission models that support products and partners.
Establish Reliable Billing Data: Define the billing data model and establish a consistent source of truth across systems. Enable accurate financial reporting, revenue recognition, and audit reconciliation while partnering with Finance and data teams on reporting requirements.
Align Cross-Functional Stakeholders: Act as the product lead for Finance, Financial Planning and Analysis (FP&A), Revenue Operations (RevOps), Support, and Sales on billing and identity priorities. Communicate trade-offs clearly and build consensus around delivery plans.
Expand Platform Capabilities: Take ownership of additional foundational services as business needs evolve, including entitlements, account structures, partner and reseller billing, and other shared capabilities.
Raise Product Management Standards: Mentor fellow product managers, share strategic expertise, and help strengthen product practices across platform teams.

Requirements:

The ideal candidate combines deep subscription billing expertise with strong technical judgment, strategic thinking, and the ability to lead complex platform initiatives across multiple teams.

Platform Product Leadership: At least 8 years of Product Management experience in SaaS, including 4 or more years focused on billing, payments, or subscription commerce. Experience operating at Staff or Principal level on a platform or core service used by multiple product teams is required.
Billing and Payments Expertise: Strong knowledge of subscription lifecycles, trials, upgrades and downgrades, proration, payment recovery, refunds, chargebacks, multiple currencies, and taxation. Hands-on product experience with Stripe or comparable platforms such as Zuora, Chargebee, Recurly, or Adyen is essential.
Identity and Access Knowledge: Understanding of authentication, authorization, SSO, multi-factor authentication, and role-based permissions. Previous ownership of an identity platform is beneficial but not mandatory.
Technical Credibility: Ability to interpret API specifications, trace data across systems, write SQL queries to validate information, and engage confidently with engineers on architecture, estimates, webhooks, retries, data ownership, and rollback strategies.
Strategic and Systems Thinking: Ability to identify shared capabilities behind competing product requests, establish a clear point of view, and develop roadmaps spanning quarterly priorities and long-term objectives. Comfortable navigating ambiguity and influencing senior stakeholders.
Migration and Risk Management: Experience delivering a system migration, cutover, or pricing change with meaningful customer and revenue implications. Strong understanding of testing, rollback planning, operational controls, and billing accuracy.
Communication and Collaboration: Excellent communication skills, with the ability to explain complex technical and commercial decisions to executives, engineers, and customer-facing teams. Skilled at building alignment across functions.
AI Fluency: Regular use of AI tools to support research, data analysis, decision-making, and productivity.
Preferred Experience: Experience migrating from a legacy billing system to Stripe or another modern platform; working with identity technologies such as Okta, OAuth, OpenID Connect, SAML, or role-based access control; or building entitlement and feature-access systems.
Additional Advantages: Experience in high-volume, self-service small-business subscription environments, partner or reseller billing, finance systems such as ERP and CPQ, revenue recognition, SOX controls, multi-product platform teams, or mentoring senior product managers.

Benefits:

Salary: Annual base salary range of $148,782–$185,977 USD for full-time employees. The final offer may vary depending on experience, education, and work location.
Additional Compensation: Some roles may be eligible for target commission or bonus compensation.
Health and Welfare Benefits: A competitive benefits package supporting employee health and well-being, including paid leave.
Paid Time Off: A generous paid time off policy.
Flexible Work Environment: A hybrid work model combining remote flexibility with opportunities to collaborate in person, attend live training, and connect with colleagues.
Professional Development: Opportunities to expand business knowledge, take on challenging assignments, receive coaching, and pursue career development.
Inclusive Culture: A commitment to diversity, inclusion, equal opportunity, and continuous improvement in the workplace.
Meaningful Impact: The opportunity to help businesses, nonprofits, and community organizations grow through accessible digital tools and services.
Application Deadline: Applications are expected to remain open for 30 days, although the position may be filled earlier.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Responsibilities

The Principal Product Manager will own the vision, roadmap, and strategic direction for essential platform services, specifically focusing on billing and identity. They will lead the migration to Stripe Billing while ensuring alignment across engineering, finance, and commercial teams.

Requirements

Candidates must have at least 8 years of product management experience in SaaS, with 4 or more years specifically in billing, payments, or subscription commerce. Strong technical credibility and the ability to lead complex platform initiatives at a Staff or Principal level are required.

Skills

Product management
SaaS
Billing systems
Stripe billing
Authentication
Identity management
Strategic planning
Roadmap development
Cross-functional leadership
Data modeling
Financial reporting
Stakeholder management
Technical judgment
Risk management
Mentoring

Benefits

Health and welfare benefits
Paid leave
Paid time off
Professional development
Coaching
Inclusive culture

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Stripe Billing
Identity and Access Management
SSO
OAuth
OpenID Connect
SAML
SQL
API
Subscription commerce
Revenue operations
Financial planning
Product strategy
Platform engineering
Data modeling
Risk management
Migration
Entitlements
Role-based access control
ERP
CPQ
Revenue recognition
SOX controls
Webhooks
Product roadmap

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