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Added 11 mins ago
SM
Information Desk Assistant Visitor Services
St. Michael's Hospital
Toronto, ON
- Part-time
Excellent customer service record with proven success in working in a team environment.
Added 11 mins ago
BM
Retail Team Lead / Area Supervisor
Brand Momentum
Vancouver, BC
- $60,000 CAD / year
- Full-time
We are looking for a results-driven Retail Team Lead / Area Supervisor to oversee field execution within an assigned region, leading and developing a team of Sales Experts (SEs). This role…
Added 26 mins ago
Instrumentation and Communication Work Leader
FortisBC
Surrey, BC
Provides leadership and coaching to the I&C Technologists in order to develop and maintain strong customer service and time management skills, ensure even work flow and consistency of…
Added 26 mins ago
WM
Industrial Maintenance Technician/Millwright, Afternoon Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
Join an established organization that offers consistent work, long-term opportunities and the support of a North American industry leader.
Added 26 mins ago
T
Customer Experience Associate
TD
Burnaby, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 26 mins ago
T
Personal Banker Trainee - Korean, Vietnamese, Mandarin and/or Cantonese are considered an asset
TD
Calgary, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 26 mins ago
T
Associate, Private Wealth
TD
Toronto, ON
- Full-time
…who is committed to serving clients, colleagues, and cross-team partners. The Associate, Private Wealth provides consistent and accurate administrative, analytical and client service…
Added 26 mins ago
T
Personal Banking Associate Trainee
TD
St. Albert, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 26 mins ago
T
Customer Experience Associate
TD
Duncan, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 26 mins ago
C
Director, Client Onboarding & Service - Bilingual
CIBC
Montreal, QC
- Full-time
Our Client Onboarding & Service team supports Commercial Banking clients by delivering a seamless, professional, and integrated end-to-end onboarding and service experience. As Director,…
Added 26 mins ago
B
Senior Manager, Business Risk
BMO
Toronto, ON · FCP
- Full-time
Supports the business/group leader in the effective implementation, maintenance and administration of first line of defense (1st LOD) programs (e.g., operational risk, AML, compliance,…
Added 26 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 26 mins ago
BB
Retail Sales Associate (Full Time)
Best Buy Canada
Lloydminster, SK
- Full-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 26 mins ago
BB
Associé(e) principal(e) aux ventes - Mobile / Senior Mobile Sales Associate
Best Buy Canada
Montreal, QC
- Full-time
Grow your career in similar roles (sr. admin specialist, sr. product process specialist, sr. fulfillment specialist) or development roles (team lead, assistant store leader, store leader).
Added 26 mins ago
Shift Leader / Restaurant Manager - LOCAL Public Eatery, South Common
LOCAL Public Eatery
AB · Edmonton, Alberta
As a Service Leader, you will directly impact the success of your business by delivering an unexpectedly memorable experience and value for the community and your Partners (employees).…
Added 26 mins ago
TI
Director of Paid Media
The Influence Agency
Toronto, ON
- Full-time
● A strong leader who creates accountability while empowering their team
Added 26 mins ago
CR
Bilingual Culinary Manager (French and English)
COGIR Real Estate
Orleans, ON
- Full-time
Embrace the role of Culinary Manager and become a values-driven leader adept at managing our culinary and dining department. Your flair for creativity and culinary expertise will come to…
Added 26 mins ago
CI
Manufacturing Engineering Technician (Night Shift)
CpK Interior Products Inc.
Windsor, ON
- $70,000 to $90,000 CAD / year
- Full-time
…achieve heightened levels of performance in process, accuracy and customer…
Added 26 mins ago
E
Site Project Manager
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
The Site Project Manager owns end-to-end delivery of CoolIT liquid-cooling deployments at assigned customer sites, from project handoff and site readiness through commissioning, customer…
Added 26 mins ago
HW
Compliance Associate
Harbourfront Wealth Management
Canada
- Full-time
…solid relationships, has a passion for providing high quality customer service and is eager to expand their career in compliance and…
Added 41 mins ago
AC
Assistant Vice President, Account Executive - Private Client (Fixed term: 18 month- Contract)
Aon Corporation
Calgary, AB
- Full-time
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
Added 41 mins ago
PH
Operations Coordinator, Advancing Health
Providence Healthcare
Vancouver, BC
- Temporary
Strong interpersonal, customer service, and relationship-management skills.
Added 41 mins ago
CC
Retail Shift Leader
Canna Cabana
Winnipeg, MB · Portage, Winnipeg, MB
- Full-time
Live the culture: be the industry leader in delivering a knowledgeable, genuine, and exceptional customer experience.
Added 56 mins ago
Field Supervisor - Controlled Environments
BGE Indoor Air Quality Solutions Ltd.
Burnaby, BC · Vancouver, BC
Collaboration & Administration - collaborate with Regional Service Manager set team targets and monitor progress on chargeable hours, job budgets, and customer satisfaction metrics. Review…
Added 57 mins ago
CC
Machine Operator
Crossroads C&I
AB · Edmonton, AB
- Full-time
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a…

Jobgether

Principal Platform Product Manager - Billing & Authentication

Canada

$148,782 to $185,977 USD / year · Full-time

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Job details

Pay: $148,782 to $185,977 USD / year
Job type: Full-time
Experience: Platform Product Leadership: At least 8 years of Product Management experience in SaaS, including 4 or more years focused on billing, payments, or subscription commerce.
Posting language: English
Posted: Oct 29, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Product Manager – Billing & Platform based in Canada.

We are looking for an experienced platform product leader to shape the core services that power a growing SaaS product ecosystem, with an initial focus on billing and authentication. You will lead the transition from a legacy billing system to Stripe Billing while modernizing identity, access, and account management capabilities. Your work will help ensure that subscription experiences are reliable, pricing changes are easy to implement, and financial data remains accurate across systems. Working closely with Engineering, Security, Finance, and commercial teams, you will define the strategic roadmap and establish clear standards for successful delivery. As these foundational services mature, you will expand your scope to additional platform capabilities that support business growth. This is an opportunity to influence company-wide product strategy, mentor other product managers, and build infrastructure that enables teams to innovate with confidence.

\nAccountabilities:

As the Principal Product Manager, you will own the vision, roadmap, and strategic direction of essential platform services. You will define product outcomes and success criteria while partnering with engineering teams responsible for implementation.

Define the Core Services Roadmap: Establish a multi-year vision for shared platform capabilities, starting with billing and identity. Determine priorities, sequencing, expected behaviors, and acceptance criteria for services used across multiple products.
Lead Billing and Payments Strategy: Own the direction for subscriptions, pricing, plans, trials, upgrades and downgrades, invoicing, payment methods, payment recovery, refunds, chargebacks, and account changes. Make trade-offs explicit and align decisions with business objectives.
Drive the Stripe Billing Migration: Lead product strategy for the transition from an internal billing system to Stripe Billing. Define migration phases, success metrics, testing requirements, acceptance criteria, rollback plans, and operational controls to ensure a seamless customer experience.
Simplify Pricing and Entitlements: Make it easier to launch pricing changes, new subscription plans, and add-ons. Ensure that customer payments, product packaging, and access permissions remain aligned across products.
Own Identity and Authentication: Set the direction for sign-in, single sign-on (SSO), account access, authentication, and authorization in collaboration with Engineering and Security. Define the account, role, and permission models that support products and partners.
Establish Reliable Billing Data: Define the billing data model and establish a consistent source of truth across systems. Enable accurate financial reporting, revenue recognition, and audit reconciliation while partnering with Finance and data teams on reporting requirements.
Align Cross-Functional Stakeholders: Act as the product lead for Finance, Financial Planning and Analysis (FP&A), Revenue Operations (RevOps), Support, and Sales on billing and identity priorities. Communicate trade-offs clearly and build consensus around delivery plans.
Expand Platform Capabilities: Take ownership of additional foundational services as business needs evolve, including entitlements, account structures, partner and reseller billing, and other shared capabilities.
Raise Product Management Standards: Mentor fellow product managers, share strategic expertise, and help strengthen product practices across platform teams.

Requirements:

The ideal candidate combines deep subscription billing expertise with strong technical judgment, strategic thinking, and the ability to lead complex platform initiatives across multiple teams.

Platform Product Leadership: At least 8 years of Product Management experience in SaaS, including 4 or more years focused on billing, payments, or subscription commerce. Experience operating at Staff or Principal level on a platform or core service used by multiple product teams is required.
Billing and Payments Expertise: Strong knowledge of subscription lifecycles, trials, upgrades and downgrades, proration, payment recovery, refunds, chargebacks, multiple currencies, and taxation. Hands-on product experience with Stripe or comparable platforms such as Zuora, Chargebee, Recurly, or Adyen is essential.
Identity and Access Knowledge: Understanding of authentication, authorization, SSO, multi-factor authentication, and role-based permissions. Previous ownership of an identity platform is beneficial but not mandatory.
Technical Credibility: Ability to interpret API specifications, trace data across systems, write SQL queries to validate information, and engage confidently with engineers on architecture, estimates, webhooks, retries, data ownership, and rollback strategies.
Strategic and Systems Thinking: Ability to identify shared capabilities behind competing product requests, establish a clear point of view, and develop roadmaps spanning quarterly priorities and long-term objectives. Comfortable navigating ambiguity and influencing senior stakeholders.
Migration and Risk Management: Experience delivering a system migration, cutover, or pricing change with meaningful customer and revenue implications. Strong understanding of testing, rollback planning, operational controls, and billing accuracy.
Communication and Collaboration: Excellent communication skills, with the ability to explain complex technical and commercial decisions to executives, engineers, and customer-facing teams. Skilled at building alignment across functions.
AI Fluency: Regular use of AI tools to support research, data analysis, decision-making, and productivity.
Preferred Experience: Experience migrating from a legacy billing system to Stripe or another modern platform; working with identity technologies such as Okta, OAuth, OpenID Connect, SAML, or role-based access control; or building entitlement and feature-access systems.
Additional Advantages: Experience in high-volume, self-service small-business subscription environments, partner or reseller billing, finance systems such as ERP and CPQ, revenue recognition, SOX controls, multi-product platform teams, or mentoring senior product managers.

Benefits:

Salary: Annual base salary range of $148,782–$185,977 USD for full-time employees. The final offer may vary depending on experience, education, and work location.
Additional Compensation: Some roles may be eligible for target commission or bonus compensation.
Health and Welfare Benefits: A competitive benefits package supporting employee health and well-being, including paid leave.
Paid Time Off: A generous paid time off policy.
Flexible Work Environment: A hybrid work model combining remote flexibility with opportunities to collaborate in person, attend live training, and connect with colleagues.
Professional Development: Opportunities to expand business knowledge, take on challenging assignments, receive coaching, and pursue career development.
Inclusive Culture: A commitment to diversity, inclusion, equal opportunity, and continuous improvement in the workplace.
Meaningful Impact: The opportunity to help businesses, nonprofits, and community organizations grow through accessible digital tools and services.
Application Deadline: Applications are expected to remain open for 30 days, although the position may be filled earlier.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Responsibilities

The Principal Product Manager will own the vision, roadmap, and strategic direction for essential platform services, specifically focusing on billing and identity. They will lead the migration to Stripe Billing while ensuring alignment across engineering, finance, and commercial teams.

Requirements

Candidates must have at least 8 years of product management experience in SaaS, with 4 or more years specifically in billing, payments, or subscription commerce. Strong technical credibility and the ability to lead complex platform initiatives at a Staff or Principal level are required.

Skills

Product management
SaaS
Billing systems
Stripe billing
Authentication
Identity management
Strategic planning
Roadmap development
Cross-functional leadership
Data modeling
Financial reporting
Stakeholder management
Technical judgment
Risk management
Mentoring

Benefits

Health and welfare benefits
Paid leave
Paid time off
Professional development
Coaching
Inclusive culture

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Stripe Billing
Identity and Access Management
SSO
OAuth
OpenID Connect
SAML
SQL
API
Subscription commerce
Revenue operations
Financial planning
Product strategy
Platform engineering
Data modeling
Risk management
Migration
Entitlements
Role-based access control
ERP
CPQ
Revenue recognition
SOX controls
Webhooks
Product roadmap

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