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Added 15 mins ago
A
Director of Knowledge Management - NAMER
Ashby
Canada
- Full-time
Work closely with Customer Education and internal enablement in RevOps to align on ownership, standards, and a shared view of the customer and employee learning journey.
Added 2 hours ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 2 hours ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 2 hours ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 2 hours ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Canada
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 2 hours ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Toronto, ON
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 3 hours ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Toronto, ON
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 8 hours ago
P
Senior Revenue Operations Manager
Pepper
Canada
- Full-time
At most companies, RevOps maintains the CRM and builds reports. At Pepper, RevOps builds the AI agents, internal tools, and automations our go-to-market team runs on every day. The work…
Added 21 hours ago
J
Principal Platform Product Manager - Billing & Authentication
Jobgether
Canada
- $148,782 to $185,977 USD / year
- Full-time
…next steps. Our partner is looking for a Principal Product Manager – Billing & Platform based in…
Added 1 day ago
E
ABM Marketing Manager - 12m FTC
EcoOnline
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
…closely with Sales, Business Development, Product Marketing, RevOps, Customer Success and Global Marketing to execute regional marketing programs that generate pipeline, accelerate…
Added 1 day ago
J
Principal Platform Product Manager - Billing & Authentication
Jobgether
Canada
- $148,782 to $185,977 USD / year
- Full-time
…next steps. Our partner is looking for a Principal Product Manager – Billing & Platform based in…
Added 2 days ago
E
ABM Marketing Manager
EcoOnline
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
…closely with Sales, Business Development, Product Marketing, RevOps, Customer Success and Global Marketing to execute regional marketing programs that generate pipeline, accelerate…
Added 2 days ago
S
Revenue Operations Strategist
SysAid
Toronto, ON
- Full-time
Pipeline review prep that used to take a manager two hours is ready before they log on.
Added 2 days ago
ST
Revenue Operations Strategist
SysAid Technologies
Toronto, ON
- Full-time
Pipeline review prep that used to take a manager two hours is ready before they log on.
Added 3 days ago
M
Director, Marketing & Growth
Minga
Kelowna, BC
- Full-time
Reporting to our GTM leader, Pam Boyko you'll work hand in hand with Sales, RevOps, Account Management, Customer Experience, and Product. If you thrive at the intersection of unit…
Added 3 days ago
D
Senior Revenue Operations Manager (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
…every channel - Paid Media, SEO & Content, CRO, Creative, and…
Added 3 days ago
D
Senior Marketing Operations Manager (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
…every channel - Paid Media, SEO & Content, CRO, Creative, and…
Added 3 days ago
Principal Product Manager - Billing & Platform
Constant Contact
ON
We have an opening for a Principal Product Manager to own billing and platform at Constant Contact. This is a rare chance to shape one of the most connected systems in the company. Almost…
Added 4 days ago
T
Senior Customer Marketing Manager
Trulioo
Remote, Canada
- Full-time
- Remote
Reporting to the Head of Marketing, the Senior Customer Marketing Manager owns expansion and adoption marketing for our existing mid-market and enterprise customer base. You partner closely…
Added 7 days ago
N
Senior Manager, Commercial Partnerships
Novisto
Toronto, ON
- Full-time
We are looking for a Senior Manager to scale Novisto’s partner-led growth across two categories within the Partnerships & Strategy team: channel partners (resellers and referral partners)…
Added 7 days ago
RevOps Coordinator | Coordonnateur(trice) des opérations de revenus
Alveole
Montreal, QC
…and making things work better. You’ll work closely with our RevOps Manager and GTM Engineer, with plenty of room to improve processes, automate repetitive work, and help us build smarter…
Added 7 days ago
F
Manager, Product Support
Float
Remote, Canada
- $100,000 to $125,000 CAD / year
- Full-time
- Remote
…strongest sources of product insight we have. We're looking for a Manager to own that function: its people, its quality, its operations and its impact on…
Added 7 days ago
R
Marketing Operations Manager
Relay
Remote, Canada
- Full-time
- Remote
We’re looking for a Marketing Operations Manager to join our team supporting the Marketing and Sales teams to scale our top of funnel operations through constant measurement, marketing…
Added 8 days ago
A
Manager of Strategic Customer Success
Ashby
Canada
- Full-time
…operating principles is “Aim High” and I'm excited to find a Manager of Strategic Customer Success who can identify gaps, drive meaningful change, and bring a creative vision to this…
Added 8 days ago
D
Customer Marketing Manager (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
…every channel - Paid Media, SEO & Content, CRO, Creative, and…

Jobgether

Principal Platform Product Manager - Billing & Authentication

Canada

$148,782 to $185,977 USD / year · Full-time

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Job details

Pay: $148,782 to $185,977 USD / year
Job type: Full-time
Experience: Platform Product Leadership: At least 8 years of Product Management experience in SaaS, including 4 or more years focused on billing, payments, or subscription commerce.
Posting language: English
Posted: Oct 29, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Product Manager – Billing & Platform based in Canada.

We are looking for an experienced platform product leader to shape the core services that power a growing SaaS product ecosystem, with an initial focus on billing and authentication. You will lead the transition from a legacy billing system to Stripe Billing while modernizing identity, access, and account management capabilities. Your work will help ensure that subscription experiences are reliable, pricing changes are easy to implement, and financial data remains accurate across systems. Working closely with Engineering, Security, Finance, and commercial teams, you will define the strategic roadmap and establish clear standards for successful delivery. As these foundational services mature, you will expand your scope to additional platform capabilities that support business growth. This is an opportunity to influence company-wide product strategy, mentor other product managers, and build infrastructure that enables teams to innovate with confidence.

Accountabilities

As the Principal Product Manager, you will own the vision, roadmap, and strategic direction of essential platform services. You will define product outcomes and success criteria while partnering with engineering teams responsible for implementation.

Define the Core Services Roadmap: Establish a multi-year vision for shared platform capabilities, starting with billing and identity. Determine priorities, sequencing, expected behaviors, and acceptance criteria for services used across multiple products.
Lead Billing and Payments Strategy: Own the direction for subscriptions, pricing, plans, trials, upgrades and downgrades, invoicing, payment methods, payment recovery, refunds, chargebacks, and account changes. Make trade-offs explicit and align decisions with business objectives.
Drive the Stripe Billing Migration: Lead product strategy for the transition from an internal billing system to Stripe Billing. Define migration phases, success metrics, testing requirements, acceptance criteria, rollback plans, and operational controls to ensure a seamless customer experience.
Simplify Pricing and Entitlements: Make it easier to launch pricing changes, new subscription plans, and add-ons. Ensure that customer payments, product packaging, and access permissions remain aligned across products.
Own Identity and Authentication: Set the direction for sign-in, single sign-on (SSO), account access, authentication, and authorization in collaboration with Engineering and Security. Define the account, role, and permission models that support products and partners.
Establish Reliable Billing Data: Define the billing data model and establish a consistent source of truth across systems. Enable accurate financial reporting, revenue recognition, and audit reconciliation while partnering with Finance and data teams on reporting requirements.
Align Cross-Functional Stakeholders: Act as the product lead for Finance, Financial Planning and Analysis (FP&A), Revenue Operations (RevOps), Support, and Sales on billing and identity priorities. Communicate trade-offs clearly and build consensus around delivery plans.
Expand Platform Capabilities: Take ownership of additional foundational services as business needs evolve, including entitlements, account structures, partner and reseller billing, and other shared capabilities.
Raise Product Management Standards: Mentor fellow product managers, share strategic expertise, and help strengthen product practices across platform teams.

Requirements

The ideal candidate combines deep subscription billing expertise with strong technical judgment, strategic thinking, and the ability to lead complex platform initiatives across multiple teams.

Platform Product Leadership: At least 8 years of Product Management experience in SaaS, including 4 or more years focused on billing, payments, or subscription commerce. Experience operating at Staff or Principal level on a platform or core service used by multiple product teams is required.
Billing and Payments Expertise: Strong knowledge of subscription lifecycles, trials, upgrades and downgrades, proration, payment recovery, refunds, chargebacks, multiple currencies, and taxation. Hands-on product experience with Stripe or comparable platforms such as Zuora, Chargebee, Recurly, or Adyen is essential.
Identity and Access Knowledge: Understanding of authentication, authorization, SSO, multi-factor authentication, and role-based permissions. Previous ownership of an identity platform is beneficial but not mandatory.
Technical Credibility: Ability to interpret API specifications, trace data across systems, write SQL queries to validate information, and engage confidently with engineers on architecture, estimates, webhooks, retries, data ownership, and rollback strategies.
Strategic and Systems Thinking: Ability to identify shared capabilities behind competing product requests, establish a clear point of view, and develop roadmaps spanning quarterly priorities and long-term objectives. Comfortable navigating ambiguity and influencing senior stakeholders.
Migration and Risk Management: Experience delivering a system migration, cutover, or pricing change with meaningful customer and revenue implications. Strong understanding of testing, rollback planning, operational controls, and billing accuracy.
Communication and Collaboration: Excellent communication skills, with the ability to explain complex technical and commercial decisions to executives, engineers, and customer-facing teams. Skilled at building alignment across functions.
AI Fluency: Regular use of AI tools to support research, data analysis, decision-making, and productivity.
Preferred Experience: Experience migrating from a legacy billing system to Stripe or another modern platform; working with identity technologies such as Okta, OAuth, OpenID Connect, SAML, or role-based access control; or building entitlement and feature-access systems.
Additional Advantages: Experience in high-volume, self-service small-business subscription environments, partner or reseller billing, finance systems such as ERP and CPQ, revenue recognition, SOX controls, multi-product platform teams, or mentoring senior product managers.

Benefits

Salary: Annual base salary range of $148,782–$185,977 USD for full-time employees. The final offer may vary depending on experience, education, and work location.
Additional Compensation: Some roles may be eligible for target commission or bonus compensation.
Health and Welfare Benefits: A competitive benefits package supporting employee health and well-being, including paid leave.
Paid Time Off: A generous paid time off policy.
Flexible Work Environment: A hybrid work model combining remote flexibility with opportunities to collaborate in person, attend live training, and connect with colleagues.
Professional Development: Opportunities to expand business knowledge, take on challenging assignments, receive coaching, and pursue career development.
Inclusive Culture: A commitment to diversity, inclusion, equal opportunity, and continuous improvement in the workplace.
Meaningful Impact: The opportunity to help businesses, nonprofits, and community organizations grow through accessible digital tools and services.
Application Deadline: Applications are expected to remain open for 30 days, although the position may be filled earlier.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Own the vision and multi-year roadmap for shared platform services, initially focused on billing, payments, identity, and authentication, including the migration to Stripe Billing. Align Finance, Engineering, Security, and commercial teams on reliable billing data, pricing and access capabilities, delivery standards, and future platform services while mentoring other product managers.

Requirements

Requires at least 8 years of SaaS product management experience, including 4 or more years in billing, payments, or subscription commerce, with Staff- or Principal-level platform experience. Candidates need strong subscription billing and technical expertise, experience with billing platforms and high-impact migrations, and the ability to lead cross-functional strategy; regular use of AI tools is also expected.

Skills

Platform Product Leadership
Subscription Billing
Payments Strategy
Stripe Billing
Billing System Migration
Identity And Authentication
Authorization And Access Control
Pricing And Entitlements
SQL
API Specifications
Billing Data Modeling
Migration And Risk Management
Strategic Roadmapping
Cross-Functional Stakeholder Alignment
AI Tool Fluency
Product Management Mentorship

Benefits

Health And Welfare Benefits
Paid Leave
Paid Time Off
Flexible Work Environment
Professional Development
Coaching
Inclusive Culture

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Stripe Billing
Zuora
Chargebee
Recurly
Adyen
Subscription Commerce
Subscription Lifecycle
Proration
Payment Recovery
Refunds
Chargebacks
Multiple Currencies
Taxation
Authentication
Authorization
Single Sign-On
Multi-Factor Authentication
OAuth
OpenID Connect
SAML
Role-Based Access Control
APIs
SQL
Webhooks
Billing Data Model
Revenue Recognition
ERP
CPQ
SOX Controls

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