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Added 25 mins ago
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Payment Operations Analyst
Vertage
Montreal, QC
- Contract
We are looking for a Payment Operations Analyst to support USD and CAD payment processing activities within a leading international banking environment. This position will focus on payment…
Added 25 mins ago
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Technical Systems Analyst :: Fulltime :: Toronto, ON
AceStack
Toronto, ON
- Full-time
We are seeking an experienced Technical Systems Analyst with strong knowledge of Canadian wealth and asset management systems, banking processes, and technology integrations. The ideal…
Added 25 mins ago
EA
Financial Analyst
Eclipse Advantage
Montreal, QC
- Full-time
Collaborer avec les opérations, la paie et l’équipe de direction du site pour résoudre les écarts de performance et améliorer les résultats.
Added 40 mins ago
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Senior Compliance Testing Analyst, Compliance Monitoring & Testing (5641)
TD
Toronto, ON
- Full-time
Senior Compliance Testing Analyst is a newly created role on the Core Compliance team to manage the implementation of Monitoring and Testing program, a key program supporting TD's…
Added 40 mins ago
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Senior Analyst , AI Operations & Governance
Ciena
Ottawa, ON
- Full-time
Ciena is seeking a hands-on Senior Analyst, AI Operations & Governance to support the administration, operational management, and governance of enterprise AI platforms and services. The…
Added 55 mins ago
FM
Marketing Analyst Intern - Parts & Service and Customer Experience
Ford Motor Company
Oakville, ON
- Part-time
…wholesale parts industry, Ford Dealer websites, Quick Lane operations, and customer…
Added 55 mins ago
Senior Accounting And Financial Analyst
Hydro One Networks Inc
Toronto, ON
Perform studies relating to effective management and control of accounting and service operations and provide professional advice and guidance to various personnel in the division in the…
Added 1 hour ago
TS
Data Governance Analyst
Technical Standards & Safety Authority (TSSA)
Toronto, ON
- Full-time
Partner with internal and external stakeholders, working across analytics, operations, information technology, legal, and vendor teams to ensure data governance activities align with…
Added 1 hour ago
Director, CX Business Systems
Braze
Toronto, ON
Collaborate closely with the CX Operations and Enablement/Productivity teams to drive organizational efficiencies
Added 1 hour ago
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Business Analyst
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
Preparation of WBR, MBR, QBR data points for all departments including QA, Training, Operations, Administration & recruitment
Added 1 hour ago
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Senior Business Analyst
Allshores
Halifax, NS
- Full-time
The Senior Business Analyst will be at the center of enterprise transformation, translating business needs into innovative solutions that enhance operations, improve customer experiences,…
Added 1 hour ago
GZ
Data Analyst
Gestion Zagora
Westmount, QC
- Full-time
You want to grow toward senior analyst or analytics engineering, and you're happy to pick up Python and warehouse modelling along the way
Added 1 hour ago
Crime Intelligence Analyst
CityofOttawa
Ottawa, ON
Under the direction of the Supervisor Operational Intelligence Analysis, the Crime Intelligence Analyst is responsible to support the assigned unit by identifying existing or evolving crime…
Added 2 hours ago
GE
Data Analyst - WFM
Global Excel Management
Sherbrooke, QC
- Other
What skills and experience are we looking for? • College diploma or bachelor's degree in Business, Statistics, Data Analytics, Mathematics, Computer Science, or another related field*;•…
Added 2 hours ago
ET
Senior Financial Analyst, FP&A - Commercial Bakeries
EDGEPATH Talent Solutions
Toronto, ON
- Full-time
Commercial Bakeries is seeking a highly motivated Senior Financial Analyst, FP&A. Reporting to the Chief Financial Officer (CFO), the Senior Financial Analyst provides analytical support…
Added 2 hours ago
M
Senior Sales Analyst
Multy
Vaughan, ON
- $80,000 to $90,000 USD / year
- Full-time
At the intersection of market demand and manufacturing reality, the Senior Sales Analyst plays a critical commercial role in driving revenue and optimizing retail execution. This position…
Added 2 hours ago
Senior Financial Analyst
Ice River Sustainable Solutions
Shelburne, ON
Ice River Sustainable Solutions is seeking a Senior Financial Analyst to join our growing Finance team.
Added 2 hours ago
H
Financial Analyst
Hays
Belleville, ON
- $80,000 to $103,000 CAD / year
- Full-time
As Financial Analyst, you will act as a critical link between Finance and Operations, providing valuable insight into manufacturing performance, costs, and profitability. This is a highly…
Added 6 hours ago
W
Business Intelligence Analyst
Wiraa
Canada
- Full-time
The Business Intelligence Analyst at Metergy is responsible for managing, developing, and executing the Business Intelligence (BI) and Revenue Assurance Program, overseeing Annual Rate…
Added 7 hours ago
NA
FINANCIAL MANAGEMENT ANALYST
Naval Air Warfare Center Training Systems Division (NAWCTSD)
Cherry Point, AB
- Full-time
…budget formulation, justification, execution, and financial operations for organizational programs and…
Added 7 hours ago
CU
Cybersecurity Analyst
Capilano University
North Vancouver, BC
- Full-time
Reporting to the Manager, Centralised Security Services, (DTS) the cybersecurity analyst will perform technical work in support of the university cybersecurity operations and strategy. An…
Added 10 hours ago
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Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 10 hours ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 14 hours ago
PR
Program Support Partner, Case Costing
Peterborough Regional Health Centre
Peterborough, ON · ON
- Full-time
…analytical skills and partnership with internal stakeholders, the analyst contributes to the accuracy, reliability, and continuous improvement of the organization's revenue operations…
Added 14 hours ago
BV
Prospect Analyst
Bow Valley College
Calgary, AB
- Full-time
The Prospect Analyst plays a key role in helping Bow Valley College build meaningful relationships and achieve its fundraising and revenue generation goals. Reporting to the Manager,…

Jobgether

Salesforce Health Cloud Business Systems Analyst (BSA)

Canada

Contract

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Job details

Job type: Contract
Working hours: 40 hours per week
Posting language: English
Posted: Oct 21, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Salesforce Health Cloud Business Systems Analyst (BSA) based in Canada.

The Salesforce Health Cloud Business Systems Analyst will support a major healthcare implementation project by translating complex clinical and operational needs into effective Salesforce solutions. In this 12-month contract role, you will serve as a key liaison between healthcare stakeholders and technical delivery teams. You will lead requirements gathering, analyze patient management and care coordination workflows, and develop functional specifications that guide system configuration and development. Your expertise in Salesforce Health Cloud data models and healthcare compliance will help ensure solutions are scalable, secure, and aligned with business objectives. Working within an Agile environment, you will collaborate with architects, developers, and QA specialists throughout design, testing, and implementation. This opportunity is suited to an experienced analyst who combines healthcare domain knowledge, technical fluency, and strong stakeholder communication skills.

Accountabilities

You will lead business analysis activities throughout the Salesforce Health Cloud implementation lifecycle, ensuring that clinical and business requirements are translated into practical, compliant, and well-documented technical solutions. Your responsibilities will include:

Stakeholder engagement and requirements gathering: Facilitate interviews, workshops, and discovery sessions with healthcare administrators, clinical teams, and business leaders to identify business needs, document requirements, and align stakeholders.
Healthcare workflow analysis: Assess operational workflows, patient management processes, and care coordination models to identify inefficiencies, dependencies, and opportunities for improvement.
Process documentation and gap analysis: Document current-state processes, conduct gap analyses, and define future-state workflows and business requirements that support effective Salesforce Health Cloud implementation.
Functional specifications and Agile delivery: Translate clinical and business requirements into clear user stories, acceptance criteria, and functional specifications. Maintain documentation in Jira and collaborate with delivery teams throughout sprint planning, backlog refinement, and backlog grooming.
Visual process and solution design: Create process flows, data mapping diagrams, wireframes, and use cases to communicate functional requirements clearly to both technical and non-technical stakeholders.
Salesforce Health Cloud data modelling: Apply detailed knowledge of the Health Cloud data model, including patient and member profiles, care plans, clinical data structures, and household relationships, to support scalable solution design.
Healthcare compliance and data governance: Work with technical teams to ensure declarative configurations and programmatic solutions align with healthcare data governance requirements and applicable HIPAA and protected health information (PHI) handling standards.
Testing and user acceptance: Develop test plans, functional test cases, and user acceptance testing (UAT) scenarios. Coordinate testing with end users, document defects, validate fixes, and confirm that delivered solutions meet the original business requirements.
Training and adoption: Develop end-user training materials, process guides, and supporting documentation to facilitate adoption and ensure users understand new workflows and system capabilities.
Cross-functional coordination: Partner closely with solution architects, developers, QA teams, and business stakeholders to maintain alignment between requirements, technical implementation, and expected business outcomes.

Requirements

The ideal candidate is an experienced Salesforce Business Systems Analyst or Functional Consultant with hands-on Health Cloud expertise, a strong understanding of US healthcare operations, and the ability to manage requirements throughout an Agile delivery lifecycle. Candidates should meet the following qualifications:

Location and work authorization: Must reside in the United States or Canada and have legal authorization to work without requiring current or future employment visa sponsorship.
Professional experience: Five to ten years of experience as a Business Systems Analyst or Functional Consultant within the Salesforce ecosystem.
Salesforce Health Cloud expertise: Demonstrated hands-on project experience with Salesforce Health Cloud, including patient management, care coordination, and specialized healthcare data architectures.
Requirements analysis: Strong experience gathering and documenting business requirements, mapping processes, conducting gap analyses, and translating stakeholder needs into clear functional specifications.
Agile and project management: Extensive experience supporting Agile/Scrum delivery, including sprint planning, backlog management, backlog refinement, and collaboration with technical delivery teams.
Documentation tools: Practical experience using Jira and Confluence to manage user stories, acceptance criteria, functional specifications, and project documentation.
Healthcare domain knowledge: Direct experience or in-depth familiarity with US healthcare systems, payer and provider workflows, and clinical or administrative processes.
Compliance awareness: Strong understanding of HIPAA requirements and appropriate handling of protected health information (PHI).
Data modelling and solution design: Ability to understand Salesforce Health Cloud data relationships and collaborate with technical teams on scalable, compliant configurations.
Testing and quality assurance: Experience developing test plans and functional test cases, coordinating UAT, managing defects, and validating implemented solutions against business requirements.
Communication and facilitation: Excellent written and verbal communication skills, with the ability to facilitate stakeholder discussions and translate clinical and operational needs into actionable technical requirements.
Preferred certifications: Salesforce Certified Administrator or Advanced Administrator; Salesforce Health Cloud Accredited Professional or Consultant; Salesforce Certified Business Analyst. These certifications are desirable but not mandatory.

Benefits

Contract duration: 12-month engagement.
Workload: Full-time contract, 40 hours per week.
Work arrangement: Hybrid or remote, with eligibility based on residence in the United States or Canada.
Industry exposure: Opportunity to contribute to a major healthcare implementation involving Salesforce Health Cloud.
Cross-functional collaboration: Work with healthcare stakeholders, solution architects, developers, QA specialists, and other technical professionals.
Technical and professional development: Apply and deepen expertise in Salesforce Health Cloud, healthcare data models, Agile delivery, and clinical workflow optimization.
Important eligibility condition: Applicants must have legal work authorization in the United States or Canada and must not require employment visa sponsorship now or in the future.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead requirements gathering and analyze clinical, operational, patient management, and care coordination workflows for a Salesforce Health Cloud implementation. Create functional specifications and process documentation, coordinate Agile delivery and testing, support compliant solution design, and develop training materials for end users.

Requirements

Candidates need 5–10 years of Salesforce ecosystem experience, hands-on Salesforce Health Cloud expertise, and familiarity with US healthcare operations and HIPAA/PHI handling. They should be experienced in requirements analysis, Agile delivery, Jira and Confluence, data modeling, UAT, and stakeholder communication; relevant Salesforce certifications are preferred but not mandatory.

Skills

Salesforce Health Cloud
Business Systems Analysis
Requirements Gathering
Healthcare Workflow Analysis
Process Mapping
Gap Analysis
Agile/Scrum
Jira
Confluence
Healthcare Data Modeling
HIPAA Compliance
Protected Health Information Handling
Functional Specifications
User Acceptance Testing
Stakeholder Facilitation
Care Coordination

Benefits

Professional Development
Cross-Functional Collaboration
Healthcare Implementation Experience

Visa sponsorship

Not detected in the job text

Keywords

Salesforce Health Cloud
Salesforce
Jira
Confluence
Agile
Scrum
HIPAA
Protected Health Information
Patient Management
Care Coordination
Healthcare Workflows
Payer Workflows
Provider Workflows
Clinical Processes
Requirements Gathering
Functional Specifications
User Stories
Acceptance Criteria
Process Flows
Data Mapping
Health Cloud Data Model
Care Plans
Gap Analysis
User Acceptance Testing
Test Plans
Defect Management
Salesforce Certified Administrator
Salesforce Advanced Administrator
Salesforce Health Cloud Accredited Professional
Salesforce Certified Business Analyst

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